Are the pools designed for families and children heated during the cooler months?
17 January 2024
Both the family pool and the children's pool are heated to a comfortable temperature between 26 and 28oC.
75 photos
GRAN MELIA PALACIO DE ISORA RESORT & SPA, Alcala (Tenerife)
230US$
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Key details
About spa resort
Avenida Los Oceanos Sn,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
- Close to Alcala Beach
Great
8.3
8.0
3.7
4.1
Loved by guests
"Worth coming for the salt water infinity pool alone."
"We couldn't believe how grand and beautiful the hotel is, immaculately clean and had a real feel of luxury to it everywhere you went."
"They have an incredible pool, the biggest salty water pool in Europe and the Spa massage made me fly."
Featuring an oceanfront location 4.5 km from El Mirador Archipenque Observation Deck, the 5-star Gran Melia Palacio De Isora Resort & Spa Alcala boasts 2 paddle tennis courts. This fantastic resort is 10 minutes by car from Playa Chica and provides guests with a Turkish steam room, a solarium, and a Jacuzzi.
Location
The centre of Alcala is a 10 minutes' walk of the hotel. Cueva la Vaca is in proximity to the Gran Melia, while Isora Alcala bus stop is 550 metres away.
The property is also within a few blocks of West Coast.
For those travelling from afar, Tenerife Sur airport is 31 minutes' drive away.
Rooms
There are 72 rooms with an adjoining terrace and a dining area. Some of them offer a plasma-screen TV, along with a stocked minibar. Bathrooms inlude a bidet and a separate toilet, and such fine comforts as hair dryers and shower caps. Staying at Gran Melia Palacio De Isora Resort & Spa, guests can enjoy view of the pool.
Eat & Drink
This Alcala hotel has an à la carte Pangea Food Market restaurant that serves international dishes. The piano bar on-site has its own a piano and a TV. You can visit a restaurant situated close by and taste Spanish cuisine.
Leisure & Business
The Gran Melia Alcala features a swimming pool with a hydromassage corner, as well as a health club. Guests can also enjoy archery, lawn tennis, and table tennis. Onsite wellness options include a spa salon along with body wraps, body scrub, and pedicure. A business centre with a laptop safe and a xerox are available for those travelling for business.
Must-do experiences
- Visit Los Gigantes Cliffs for breathtaking views and boat tours.
- Try local tapas at Bar El Camino, a hidden culinary treasure.
- Explore the charming village of Garachico with its natural pools.
- Stroll through Mercado Municipal de Alcala for fresh local produce.
- Don't miss the stunning sunsets at Playa de la Arena beach.
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Select your room type
The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Front Sea View
2 persons
48 m²
2 Single beds
Shower
Bathtub
room details
Deluxe Room Partial Ocean View
2 persons
54 m²
2 Single beds
Shower
Bathtub
room details
Red Level Suite Ocean View
2 persons
68 m²
1 King-size bed
Shower
Coffee machine
room details
Red Level Master Suite 2 Bedrooms Ocean View
2 persons
116 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The resort offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Hiking
- Cycling
- Tennis court
- Golf course
- Table tennis
- Archery
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Bedroom
- Pillow menu
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
Gran Melia Palacio De Isora Resort & Spa boasts an array of delightful dining venues offering rich international flavors and unique culinary experiences. From vibrant market-style dining to specialized themed restaurants, guests can enjoy a world of tastes set against picturesque backdrops, ensuring memorable meals during their stay.
Pangea Food Market
International buffet
Ambiance
Family friendly, modern atmosphere
Key Offerings
A diverse culinary journey featuring vegetarian and gluten-free options, fresh fruits, and personalized service for private breakfasts. Dine amidst contemporary decor, perfect for relaxed family meals.
Reservation
Not needed
Breakfast and dinner; daily from 07:00 to 10:30 and 18:30 to 22:00.
Nami Asian Bistro
Asian cuisine (Chinese, Indian, Japanese, Thai)
Ambiance
Modern dining experience
Key Offerings
Explore the flavors of Asia with exquisite dishes served in a contemporary setting, perfect for a casual yet refined dinner.
Reservation
Recommended
Dinner only; hours vary.
Oasis Mediterranean
Mediterranean and Spanish
Ambiance
Family friendly, modern vibe
Key Offerings
Savor a delightful range of Mediterranean dishes by the beachside, enjoying a laid-back atmosphere ideal for lunch or dinner with family.
Reservation
Not needed
Lunch and dinner; hours vary.
Agave
Mexican
Ambiance
Family friendly, contemporary setting
Key Offerings
Indulge in vibrant Mexican flavors with a selection of authentic dishes, enjoyed in an outdoor area alongside the stunning infinity pool.
Reservation
Recommended
Lunch and dinner; hours vary.
L'Olio Trattoria & Pizza Bar
Italian and Pizza
Ambiance
Family friendly, modern space
Key Offerings
Relish classic Italian favorites and freshly made pizzas, perfect for a cozy gathering at dinner time among family and friends.
Reservation
Recommended
Dinner only; hours vary.
Dúo Steakhouse
Steakhouse
Ambiance
Inviting and warm atmosphere
Key Offerings
Delight in expertly grilled steaks and hearty sides, served in a friendly setting ideal for meat lovers during dinner service.
Reservation
Recommended
Dinner only; daily from 18:00 to 21:30.
Location
Avenida Los Oceanos Sn,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
Map view
Avenida Los Oceanos Sn,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
City landmarks
Square
Playa de Alcala
690 m
Landmark
Punta de Alcala
920 m
Landmark
Alcala Beach
730 m
Nature reserve
Charco Alcala
750 m
Landmark
Punta Blanca
1.5
km
Bay
Callao Chico
1.7
km
Beach
Arena Beach
2.9
km
Beach
Playa de los Gigantes
4.8
km
Landmark
Cueva Del Polvo
2.4
km
Landmark
El Mirador Archipenque
4.0
km
Landmark
Urban Gym Maspalomas Athletic Center
2.9
km
Landmark
Cueva la Vaca
2.9
km
Landmark
Parroquia San Juan Bautista
3.0
km
Night club
Discoteca El Granero
3.0
km
Beach
Playa San Juan
3.2
km
Winery
Restaurante Flor del Drago
3.1
km
Landmark
Los Gigantes
4.2
km
Landmark
Horno de cal
3.4
km
Landmark
Escultura Alcaravan
3.4
km
Square
Plaza Publica de Puerto de Santiago
3.5
km
Museum
Museo del Pescador
3.7
km
Beach
Playa Chica
3.8
km
Landmark
Vigilia Park Apartments
4.0
km
Landmark
Playa de Santiago
3.8
km
Landmark
Sable tenerife
3.8
km
Landmark
Gomera
3.9
km
Landmark
Mora Club la Noche
4.0
km
Landmark
Charco del Tancon
4.2
km
Landmark
Shopping Center
4.0
km
Nearby
Beach
Playa La Jaquita
480 m
Restaurants
La Querencia De Domingo
260 m
Calle Marruecos 2
Toni's Restaurant
460 m
Avenida Pescadores 49
Tres Raices Alcala S.l
390 m
Calle los Chorrillos 12
Gastrotapas
540 m
Plaza Del Llano la Plaza
tasca tu rincon alcala
570 m
Plaza de Alcala
Explore Alcala (Tenerife)
Local Experiences
Playa de Alcala
9 minutes walking
Beautiful beach with calm waters, perfect for sunbathing and family activities.
La Querencia De Domingo
4 minutes walking
Charming atmosphere serving authentic Canarian cuisine; seafood is a highlight.
Toni's Restaurant
6 minutes walking
Casual dining with a variety of international dishes, known for its fresh ingredients.
Tres Raices Alcala S.l
5 minutes walking
Delicious local tapas made from fresh, local produce in a friendly setting.
Discoteca El Granero
10-minute drive
Popular nightlife spot featuring DJs and dancing. Great for late-night fun.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
72
Former name
gran melia tenerife
Questions of the users
About Gran Melia Palacio De Isora Resort & Spa
What is included in the all-inclusive package offered at Gran Meliá Palacio de Isora?
5 February 2024
The all-inclusive package features breakfast, sweet and salty snacks, lunch, dinner, and drinks throughout the day, including beverages during meals.
Can you provide a list of the drinks available with the all-inclusive option?
22 March 2024
The all-inclusive package includes a variety of beverages such as cocktails, spirits, wines, beers, soft drinks, hot beverages, milkshakes, and even ice cream.
What's the typical weather like in early April at the resort? Are the pools warm enough to enjoy?
12 April 2024
In early April, temperatures in the nearby town of Alcalá range from 16 to 24oC. All pools, except the infinity pool filled with seawater, are heated to approximately 26 - 28oC.
What is the most economical way to travel to the resort from Tenerife North Airport?
30 January 2025
A regular taxi can be arranged for approximately 130€, or consider a private transfer service for about 160.50€ for up to four passengers.
Is there parking available for guests who drive to the resort?
10 February 2025
Yes, underground parking is available at the resort for a fee of 12EUR per night.
Can I reserve a Red Level room if I'm traveling with my teenage son?
15 March 2025
Access to the Red Level area is restricted to adults aged 16 and older, so a 13-year-old cannot stay in those accommodations.
Are there options for 100% private pools at the resort?
25 March 2025
The resort offers villas equipped with their own private pools for guests seeking complete privacy.
Is it possible to request a cot for an infant when booking a room?
11 April 2025
Yes, cots can be provided upon request, making it easier for families traveling with young children.
Are children allowed in the indoor pool, and if so, what are the age restrictions?
3 May 2025
Children aged 5 and above can access the indoor pool during designated family hours, with an additional fee for admission.
Is it easy to book day tours from the resort, or does the staff assist with planning activities?
28 May 2025
Guests can access various tours and activities without needing a car or taxi. The guest experience department can provide information on different companies offering tours.
How can I find information on the rates for the Red Level accommodations?
12 June 2025
Rates for Red Level rooms can be found directly on the official website or through booking platforms like Booking.com.
What is the maximum occupancy for a double room equipped with a sofa bed?
30 June 2025
A double room with a sofa bed can accommodate two adults and two children.
Are all rates for rooms automatically all-inclusive?
15 August 2025
The resort offers options for Bed and Breakfast, Half Board, and All-Inclusive plans; guests can select their preferred meal plan when booking.
Can the all-inclusive option be booked for any length of stay?
22 August 2025
The all-inclusive package is subject to a minimum stay requirement, which may vary by the chosen period.
Is it possible to request twin beds instead of a king bed?
10 September 2025
Twin bed options can be requested, but they are subject to availability and cannot be fully guaranteed prior to arrival.
Are pets allowed at the hotel, and if so, what is the pet fee?
2 October 2025
The hotel has a pet-friendly policy, with a daily fee of 80€ for accommodating a small dog.
Are all dining options at the resort included in the all-inclusive rate?
20 October 2025
Not all restaurants may be included in the all-inclusive package; contact the hotel to receive detailed information regarding dining options.
Is access to the spa complimentary for hotel guests?
15 November 2025
The spa services do incur additional charges; it's advisable to contact the hotel directly for details on treatment options and prices.Next best alternative
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Gran Melia Palacio De Isora Resort & Spa
8.3
700 m from center
207 US$
230 US$
per nightMobile-only price
