Can guests enjoy direct access to a private pool from their terrace?
15 January 2024
Yes, each terrace in selected rooms offers direct access to a private pool, enhancing the luxury experience of your stay.
75 photos
HARD ROCK HOTEL CANCUN, Cancun
918US$
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up to 10% less
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Key details
About spa resort
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Great
8.0
7.6
4.2
4.5
Loved by Hard Rock Hotel Cancun guests
"The music details all over the hotel were terrific; it was worth it if you are a music lover."
"The DJ around the pool was playing great tunes from 10am onwards, great atmosphere!"
"Our room had this amazing ocean view."
Situated nearly 25 minutes' walk from the white - sand Playa Marlin Beach, the impressive Hard Rock Hotel Cancun features Wi-Fi throughout the property and parking on site. The 5-star first-class hotel is located 2.3 km from the Interactive Aquarium Cancun and provides a banquet hall, making it an ideal venue for hosting group gatherings.
Location
Enjoying a wonderful location in a beach area, the fine hotel is just moments from Playa - Beach. The Dolphinaris Cancun is just 11 minutes on foot from the Hard Rock Hotel, while Cancun airport is 20 km from it.
The own beach is only 550 metres away. The nearby entertainment options include the night Coco Bongo Club, which is around 6 km away.
Rooms
Staying at Hard Rock Hotel Cancun, you may choose from one of the 502 rooms featuring a flat-screen TV with satellite channels, as well as essentials such as a trouser press and climate control. Enjoy views of the lagoon, while staying at the property.
Eat & Drink
The à la carte restaurant overlooks the ocean and pampers guests with Italian dishes. To cater to every palate, it offers a vegetarian-friendly menu. Also, this Cancun hotel features a swim-up bar. It also features a lounge for guests' comfort. Hard Rock Hotel has its own variety of Italian meals and is approximately a 5-minute walk away.
Leisure & Business
The accommodation includes a steam room and spa therapy available for an additional charge. Visitors can relax by an infinity swimming pool with a hot tub. Boasting access to a full-service spa and a wellness centre, the Hard Rock Hotel Cancun also features a tennis court to diversify guests' stay.
Must-do experiences
- Savor authentic tacos al pastor at El Fogoncito nearby.
- Visit the colorful Mercado 28 for local crafts and souvenirs.
- Explore the ancient ruins of El Rey for a glimpse of history.
- Take a sunset cruise on Nichupté Lagoon; stunning views await!
- Relax at Xcaret Park for eco-archaeological fun and wildlife.
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Select your room type
The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Diamond Ocean View King
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
King Room Sea View
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The resort offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Hard Rock Hotel Cancun offers a delightful culinary tapestry where family-friendly dining meets diverse global flavors. From the elegant simplicity of Italian classics to the vibrant allure of Mexican heritage, guests are invited to enjoy memorable meals in inviting atmospheres, perfect for any occasion.
Zen
Asian fine dining
Ambiance
A serene setting infused with Asian aesthetics, perfect for families searching for an elegant dining experience.
Key Offerings
Expertly crafted dishes highlight the best of Asian cuisine, with an emphasis on balance and flavor. Available for breakfast and dinner.
Reservation
Recommended
Breakfast, Dinner
Ciao
Italian
Ambiance
Warm and family-friendly with a cozy interior, ideal for family gatherings and romantic dinners alike.
Key Offerings
Authentic Italian classics, featuring fresh pasta, rich sauces, and seasonal dishes. Open for breakfast, lunch, and dinner.
Reservation
Not needed
Breakfast, Lunch, Dinner
Frida
Traditional Mexican
Ambiance
Vibrant and colorful, capturing the spirit of Mexican culture and art, with a family-friendly atmosphere.
Key Offerings
Savor rich flavors in signature dishes, from enchiladas to tamales, reflecting the heritage of Mexican cuisine. Open for breakfast, lunch, and dinner.
Reservation
Recommended
Breakfast, Lunch, Dinner
Pizzeto
Casual pizza
Ambiance
Casual yet inviting setting, perfect for families looking to enjoy a laid-back meal.
Key Offerings
Delicious pizza served fresh from the oven with a variety of toppings and flavors. Open for lunch and dinner.
Reservation
Not needed
Lunch, Dinner
Toro
Steakhouse
Ambiance
A sophisticated setting perfect for families who enjoy a hearty dining experience.
Key Offerings
An array of expertly grilled steaks and hearty sides in a relaxed atmosphere. Available for dinner.
Reservation
Recommended
Dinner
Hard Rock Hotel Cancun Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.2
mi
Landmark
Avenida Kukulkan
1.0
mi
Landmark
Backstage Theatre
4100 ft
Mall
Luxury Avenue
5100 ft
Beach
Playa Marlin
1.3
mi
Mall
Kukulcan Mall
5100 ft
Aquarium
Interactive Aquarium
1.4
mi
Beach
Playa Delfines
2.1
mi
Landmark
Dolphinaris Cancun
3000 ft
Mall
Kukulcan Plaza
5100 ft
Landmark
Museo Sensorial del Tequila
5100 ft
Museum
Museo Subacuatico de Arte
1.2
mi
Landmark
Aquaworld
2600 ft
Night club
H Roof
3000 ft
Shopping Area
Luxury Avenue Cancun
5100 ft
Landmark
Extreme Games Cancun
3300 ft
Museum
Cancun Wax Museum
1.5
mi
Landmark
San Miguelito
1.3
mi
Event hall
Oasis Arena
4300 ft
Landmark
El Rey Archaeological Zone
2.1
mi
Landmark
Luxury Avenue Shopping Mall
4500 ft
Landmark
Playa Ballenas
4700 ft
Landmark
Marlin Beach
1.1
mi
Landmark
Underwater Museum NO MUSEO
1.0
mi
Landmark
Yamil Lu'um Archeological Site
1.6
mi
Landmark
Scorpion's Temple ruins
1.6
mi
Museum
MUSA Underwater Museum
1.1
mi
Nearby
Cancun Golf Club at Pok Ta Pok
800 ft
Beach
Playa - Beach
1200 ft
Restaurants
Hard Rock Hotel
700 ft
Boulevard Kukulcan Km 14.5
Ciao
700 ft
At the Hard Rock Hotel
Zen
700 ft
Boulevard Kukulcan Km 14.5
The Blue Water Grill
1200 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Sedona Grill
1400 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Nebbiolo Ristorante
1300 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Vicente Asador De Brasa
2700 ft
Blvd Kukulcan Km 12
Harry's
3000 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Porfirio's Cancun
3100 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Sasi Thai
2100 ft
Blvd Kukulkan
Explore Cancun
Local Highlights Near Hard Rock Hotel Cancun
Mayan Museum of Cancun
25 minutes' walk
An archaeological gem featuring ancient Mayan artifacts and inspiring exhibits. Guided tours available for deeper insights.
Interactive Aquarium
25 minutes' walk
A family-friendly experience showcasing marine life, with interactive exhibits. Perfect for kids and aquatic enthusiasts.
The Blue Water Grill
5 minutes' walk
Casual beachside dining with fresh seafood and tropical cocktails. Great views and a relaxed atmosphere for families.
Vicente Asador De Brasa
10 minutes' walk
Savor grilled specialties in a vibrant setting. Known for its traditional dishes and excellent service.
H Roof
11 minutes' walk
Open-air rooftop bar with stunning views of Cancun. Enjoy live music and vibrant nightlife, perfect for couples.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Reviews and Ratings
Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Pros
Perfect beach
Friendly staff
Good food
Cons
Slow elevators
Limited air conditioning
Guest reviewsOpen reviewsQuestions of the users
About Hard Rock Hotel Cancun
What items are included in the room's minibar?
20 February 2024
The minibar is stocked with a variety of drinks including beers, bottled water, juice boxes, and soda cans, all replenished daily as part of the All-Inclusive package.
Are there specific suites available for honeymooners with a beachfront view?
12 March 2024
Currently, there is no dedicated Honeymoon Suite; however, guests can explore available options and rates through the booking section or the official website.
What is the ideal season for a beach holiday at this hotel?
30 April 2024
While the weather is generally pleasant year-round, spring and summer are often considered the best times for beachside vacations.
Is it possible to request two single beds instead of one large bed in the room?
25 May 2024
Yes, the Deluxe Gold - Pure category can be booked with either a King Size bed or two Double beds, subject to availability based on your reservation choice.
Does the hotel provide 24-hour room service?
08 June 2024
Yes, guests can take advantage of 24-hour room service for convenience during their stay.
Are there activities specifically designed for children at the hotel?
13 July 2024
Yes, a variety of activities for children aged 4 to 12 are available, with schedules provided on the hotel's official website.
Is transportation from the airport included in the all-inclusive package?
19 August 2024
Airport transfers are generally not included in the all-inclusive package; contacting the hotel directly for specific arrangements is recommended.
Are alcoholic beverages part of the all-inclusive offerings?
21 September 2024
Yes, alcohol is included in the package, though there may be an extra charge for premium brands.
Can you clarify what 'all-inclusive' includes during the stay?
02 October 2024
The all-inclusive service encompasses accommodations, various dining options, drinks, 24/7 room service, gym access, daily activities, entertainment, and free Wi-Fi.
Is there a gym or fitness center available for guests?
15 November 2024
Yes, a fully-equipped fitness center is accessible to all guests during their stay at the hotel.
How far is the hotel from the nearest airport?
30 December 2024
Hard Rock Hotel Cancun is approximately 12.6 kilometers away from Cancun Airport, with a drive time of around 15 minutes under normal traffic conditions.
Are there accessible rooms for guests with disabilities?
05 January 2025
Yes, accessible rooms are available upon request for guests who require them.Next best alternative
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