Can guests enjoy direct access to a private pool from their terrace?
15 January 2024
Yes, each terrace in selected rooms offers direct access to a private pool, enhancing the luxury experience of your stay.
75 photos
HARD ROCK HOTEL CANCUN, Cancun
582US$
Enjoy
up to 10% less
compared to Booking.com!
Key details
About spa resort
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Great
8.1
7.5
4.4
4.6
Loved by guests
"The music details all over the hotel were terrific; it was worth it if you are a music lover."
"The DJ around the pool was playing great tunes from 10am onwards, great atmosphere!"
"Our room had this amazing ocean view."
Located a mere 0.9 km from the Dolphinaris Cancun, the impressive Hard Rock Hotel Cancun features Wi-Fi throughout the property and a car park on site. With Mayan Archaeological Museum of Cancun about a 25-minute walk away, the 5-star first-class hotel offers a banquet hall for collective occasions.
Location
Enjoying an exceptional location in a beach area, this Cancun hotel is a few moments from Playa - Beach. You can go to a private beach, which is around 100 metres from the fine Hard Rock Cancun.
The Luxury Avenue is also situated just 1.5 km away.
For those traveling from afar, Cancun airport is 21 minutes' drive away.
Rooms
There are 515 rooms with a balcony and a terrace. Some of them offer high-speed internet and a flat-screen TV with satellite channels, along with a mini fridge bar and coffee/tea making equipment. Enjoy views of the lagoon, while staying at the beachfront Hard Rock Cancun.
Eat & Drink
In-house Frida restaurant serves Mexican cuisine for breakfast, and dinner can be enjoyed at Pizzeto. Guests can relax in the on-site swim-up bar. You can try Asian cuisine in a sushi bar which is located very close by.
Leisure & Business
Such facilities as a steam room and spa therapy are available for a surcharge. Offering a spacious outdoor pool with water slides, Hard Rock Hotel Cancun is an ideal place to relax. Furthermore, the property provides access to a full spa, as well as a tennis court.
Must-do experiences
- Savor authentic tacos al pastor at El Fogoncito nearby.
- Visit the colorful Mercado 28 for local crafts and souvenirs.
- Explore the ancient ruins of El Rey for a glimpse of history.
- Take a sunset cruise on Nichupté Lagoon; stunning views await!
- Relax at Xcaret Park for eco-archaeological fun and wildlife.
View all
Select your room type
The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
40 m²
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
40 m²
1 King-size bed
Ocean view
Shower
Bathtub
room details
Rock Royalty Ocean View King
2 persons
40 m²
1 King-size bed
Ocean view
Shower
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The resort offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Hard Rock Hotel Cancun offers a delightful culinary tapestry where family-friendly dining meets diverse global flavors. From the elegant simplicity of Italian classics to the vibrant allure of Mexican heritage, guests are invited to enjoy memorable meals in inviting atmospheres, perfect for any occasion.
Zen
Asian fine dining
Ambiance
A serene setting infused with Asian aesthetics, perfect for families searching for an elegant dining experience.
Key Offerings
Expertly crafted dishes highlight the best of Asian cuisine, with an emphasis on balance and flavor. Available for breakfast and dinner.
Reservation
Recommended
Breakfast, Dinner
Ciao
Italian
Ambiance
Warm and family-friendly with a cozy interior, ideal for family gatherings and romantic dinners alike.
Key Offerings
Authentic Italian classics, featuring fresh pasta, rich sauces, and seasonal dishes. Open for breakfast, lunch, and dinner.
Reservation
Not needed
Breakfast, Lunch, Dinner
Frida
Traditional Mexican
Ambiance
Vibrant and colorful, capturing the spirit of Mexican culture and art, with a family-friendly atmosphere.
Key Offerings
Savor rich flavors in signature dishes, from enchiladas to tamales, reflecting the heritage of Mexican cuisine. Open for breakfast, lunch, and dinner.
Reservation
Recommended
Breakfast, Lunch, Dinner
Pizzeto
Casual pizza
Ambiance
Casual yet inviting setting, perfect for families looking to enjoy a laid-back meal.
Key Offerings
Delicious pizza served fresh from the oven with a variety of toppings and flavors. Open for lunch and dinner.
Reservation
Not needed
Lunch, Dinner
Toro
Steakhouse
Ambiance
A sophisticated setting perfect for families who enjoy a hearty dining experience.
Key Offerings
An array of expertly grilled steaks and hearty sides in a relaxed atmosphere. Available for dinner.
Reservation
Recommended
Dinner
Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.0
km
Landmark
Avenida Kukulkan
1.7
km
Landmark
Backstage Theatre
1.2
km
Mall
Luxury Avenue
1.5
km
Beach
Playa Marlin
2.0
km
Aquarium
Interactive Aquarium
2.3
km
Mall
Kukulcan Mall
1.6
km
Beach
Playa Delfines
3.4
km
Landmark
Dolphinaris Cancun
910 m
Mall
Kukulcan Plaza
1.5
km
Landmark
Museo Sensorial del Tequila
1.5
km
Museum
Museo Subacuatico de Arte
1.9
km
Landmark
Aquaworld
730 m
Night club
H Roof
910 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Landmark
Extreme Games Cancun
1.0
km
Museum
Cancun Wax Museum
2.4
km
Landmark
San Miguelito
2.1
km
Event hall
Oasis Arena
1.3
km
Landmark
El Rey Archaeological Zone
3.4
km
Landmark
Luxury Avenue Shopping Mall
1.3
km
Landmark
Playa Ballenas
1.4
km
Landmark
Underwater Museum NO MUSEO
1.7
km
Landmark
Marlin Beach
1.7
km
Landmark
Yamil Lu'um Archeological Site
2.6
km
Landmark
Scorpion's Temple ruins
2.6
km
Museum
MUSA Underwater Museum
1.8
km
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Local Highlights Near Hard Rock Hotel Cancun
Mayan Museum of Cancun
25 minutes' walk
An archaeological gem featuring ancient Mayan artifacts and inspiring exhibits. Guided tours available for deeper insights.
Interactive Aquarium
25 minutes' walk
A family-friendly experience showcasing marine life, with interactive exhibits. Perfect for kids and aquatic enthusiasts.
Gustino Italian Grill
5 minutes' walk
A charming Italian restaurant known for its homemade pastas and seafood dishes. Reservations recommended during peak hours.
The Blue Water Grill
5 minutes' walk
Casual beachside dining with fresh seafood and tropical cocktails. Great views and a relaxed atmosphere for families.
Vicente Asador De Brasa
10 minutes' walk
Savor grilled specialties in a vibrant setting. Known for its traditional dishes and excellent service.
H Roof
11 minutes' walk
Open-air rooftop bar with stunning views of Cancun. Enjoy live music and vibrant nightlife, perfect for couples.
Getting around
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Get the best spa resort rates now!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
524
Former name
Cancun Palace
Questions of the users
About Hard Rock Hotel Cancun
What items are included in the room's minibar?
20 February 2024
The minibar is stocked with a variety of drinks including beers, bottled water, juice boxes, and soda cans, all replenished daily as part of the All-Inclusive package.
Are there specific suites available for honeymooners with a beachfront view?
12 March 2024
Currently, there is no dedicated Honeymoon Suite; however, guests can explore available options and rates through the booking section or the official website.
What is the ideal season for a beach holiday at this hotel?
30 April 2024
While the weather is generally pleasant year-round, spring and summer are often considered the best times for beachside vacations.
Is it possible to request two single beds instead of one large bed in the room?
25 May 2024
Yes, the Deluxe Gold - Pure category can be booked with either a King Size bed or two Double beds, subject to availability based on your reservation choice.
Does the hotel provide 24-hour room service?
08 June 2024
Yes, guests can take advantage of 24-hour room service for convenience during their stay.
Are there activities specifically designed for children at the hotel?
13 July 2024
Yes, a variety of activities for children aged 4 to 12 are available, with schedules provided on the hotel's official website.
Is transportation from the airport included in the all-inclusive package?
19 August 2024
Airport transfers are generally not included in the all-inclusive package; contacting the hotel directly for specific arrangements is recommended.
Are alcoholic beverages part of the all-inclusive offerings?
21 September 2024
Yes, alcohol is included in the package, though there may be an extra charge for premium brands.
Can you clarify what 'all-inclusive' includes during the stay?
02 October 2024
The all-inclusive service encompasses accommodations, various dining options, drinks, 24/7 room service, gym access, daily activities, entertainment, and free Wi-Fi.
Is there a gym or fitness center available for guests?
15 November 2024
Yes, a fully-equipped fitness center is accessible to all guests during their stay at the hotel.
How far is the hotel from the nearest airport?
30 December 2024
Hard Rock Hotel Cancun is approximately 12.6 kilometers away from Cancun Airport, with a drive time of around 15 minutes under normal traffic conditions.
Are there accessible rooms for guests with disabilities?
05 January 2025
Yes, accessible rooms are available upon request for guests who require them.Next best alternative
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