W Dubai - The Palm * Beachfront Spa Retreat

Name: W DUBAI - THE PALM, Dubai
Address: West Crescent, Palm Jumeirah, Dubai, Dubai
Price range: US$152+
Rating: 8.7

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W Dubai - The Palm Hotel Swimming Pool photo

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Key details

About spa resort

West Crescent, Palm Jumeirah, Dubai

Steps from the beach

Great

8.7

8.9

/10

4.7

4.1

Loved by W Dubai - The Palm guests

Comfy beds

Spacious rooms

Really good service

Delicious food

Friendly staff

Amazing view

"Our two kids absolutely loved the family pool and the kids club - they were entertained and happy throughout the trip."

Omar from United Arab Emirates

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"Room was size of a normal studio and had cocktail bar, walk in shower room, batch with spa in main room, big telly, great music system."

burnsy133 from United Kingdom

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"The pools are amazing and the people working outdoors in the heat are helpful to let u enjoy the pool"

Ahmad

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5-star beachfront resort on Palm Jumeirah with Michelin-starred dining and private beach

Dining & Entertainment

The hotel is home to Torno Subito by three-Michelin-starred chef Massimo Bottura, serving Italian cuisine. Akira Back offers modern Japanese dishes, and SoBe Rooftop Lounge provides 360-degree views of the city and Arabian Gulf. Aether is a speakeasy bar with a smoking lounge, while W Lounge serves Mediterranean and international fare throughout the day.

Pools & Beach

WET Deck is an adult-only pool area with live DJ sets and a lively social atmosphere. The hotel also offers a separate family pool with a shallow end, heated pools open year-round, and poolside dining with a brunch experience. Guests have direct access to a private beach with sun loungers and umbrellas, plus water sport facilities on site.

Rooms & Suites

All 350 rooms and suites offer sea views, with some suites featuring a private jacuzzi on the balcony. Pet-friendly accommodations include custom in-room amenities such as pet beds, bowls, and treats. Rooms are soundproofed and equipped with air conditioning, flat-screen TVs, and seating areas.

Wellness & Recreation

AWAY Spa provides personalized wellness treatments, including massage, facials, and hammam, alongside a steam room and hot tub. The fitness center features an outdoor terrace and group classes such as yoga and personal training. Guests can play squash, enjoy live music performances, or visit the themed dinner nights and temporary art galleries.

Family & Business

The kids club offers supervised indoor and outdoor play areas, while the family pool and kids' pool are open all year. WIRED Business Center provides fax, photocopying, and meeting facilities for corporate guests. The hotel also offers a 24-hour front desk, concierge service, car hire, and electric vehicle charging stations.

Must-do experiences

Visit Al Fahidi Historical District for a glimpse into Dubai's past.
Try the shawarma at Al Mallah for a legendary local taste.
Explore the vibrant Souk Madinat Jumeirah for shopping and views.
Catch the sunset at The View at The Palm for stunning vistas.
Experience Dubai Aquarium at The Dubai Mall for an underwater adventure.

Location: Perfect

9.0/10Review score

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Highlights from guests

Children's AmenitiesKids' Paradise

The hotel offered a shaded baby pool and a kids club, keeping our children entertained throughout our stay.

Chloe from Australia

Review on

DiningBuffet Variety

The breakfast buffet had options from different cuisines and a kid's selection, all of high quality.

David from United Kingdom

Review on

Room FeaturesSpectacular Views

The spacious room had a nice balcony overlooking both the pool and the Atlantis in the distance.

Fatima from Saudi Arabia

Review on

Sports & FitnessGym is ok

The gym provided adequate equipment, though weightlifting options were limited.

Kenzo from Japan

Review on

Select your room type

W Dubai - The Palm offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Spectacular Terrace Room 1 King Private Balcony includes 3 hours of Flow of Selected Drinks
2 persons
55 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
W Suite 1 Bedroom Suite 1 King Partial Ocean View Private Terrace includes 3 hours of Flow of Selected Drinks
2 persons
100 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Fantastic 1 Bedroom Suite 1 King Private Terrace includes 3 hours of Flow of Selected Drinks
2 persons
167 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

W Dubai - The Palm offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Cycling
Squash
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Pet amenities available
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Turkish bath
Steam room
Jacuzzi
Massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

W Dubai - The Palm presents an enticing array of dining experiences, each reflecting a unique culinary vision. From modern international dishes to vibrant Latin American flavors, guests can indulge in stylish environments that make every meal a memorable occasion.

LIV
International
Ambiance
Bright and contemporary
Key Offerings
All-day dining featuring a diverse menu that transitions seamlessly from breakfast to dinner, appealing to a variety of palates.
Reservation
No
06:30 - 23:00 daily
Akira Back
Japanese
Ambiance
Modern and chic
Key Offerings
Exquisite dinner options with an emphasis on fresh, innovative takes on Japanese classics, designed for a refined dining experience.
Reservation
Recommended
19:00 - 00:30 daily
SoBe
Latin American
Ambiance
Vibrant rooftop lounge
Key Offerings
A lively setting for dinner and cocktail hours, featuring a menu of exciting tapas-style bites complemented by stunning sunset views.
Reservation
Recommended
16:00 - 01:00 (Monday, Saturday, Sunday) / 16:00 - 03:00 (Wednesday - Friday)
Wet Deck
International
Ambiance
Relaxed poolside vibe
Key Offerings
Offering light snacks and meals throughout the day, with a special Palm Sugar Brunch every Friday that brings a delightful flavor journey.
Reservation
No
07:00 - 19:00 daily
W Lounge
International
Ambiance
Sophisticated and modern
Key Offerings
High tea options and cocktail hours, perfect for casual gatherings or special celebrations throughout the day.
Reservation
Recommended
Hours vary; dining available for breakfast, lunch, dinner, and high tea.

Location

West Crescent, Palm Jumeirah, Dubai

Explore Dubai

Explore Palm Jumeirah

Atlantis Aquaventure Waterpark

10-minute drive

A thrilling water park featuring slides, pools, and a lazy river with marine attractions. Perfect for families and thrill-seekers.

The Lost Chambers Aquarium

8-minute drive

An underwater journey showcasing over 65,000 marine animals. Visitors can enjoy interactive experiences and guided tours.

Dolphin Bay

10-minute drive

A unique opportunity to interact with dolphins in a beautiful lagoon, ideal for families looking for memorable experiences.

Palm Islands

30 minutes walking

Iconic man-made islands shaped like a palm tree, featuring luxury resorts and stunning views, perfect for a scenic stroll.

Aquaventure Beach

10-minute drive

A private beach featuring thrilling water sports. Lounge by the shore or enjoy exhilarating activities like jet skiing.

Ski Dubai

18-minute drive

Indoor skiing and snowboarding in the desert. Ideal for thrill-seekers; equipment rental and lessons are available.

ShuiQi Spa and Fitness

30 minutes walking

Luxurious spa offering a range of wellness treatments. Perfect for relaxation after a day of activities.

Liv Dubai

1-minute walking

A vibrant venue with a modern atmosphere serving international cuisine. Known for its creative cocktails and brunches.

All'onda

7 minutes walking

An Italian restaurant offering fresh seafood and homemade pastas. Elegant setting, perfect for a romantic dinner.

Matagi

7 minutes walking

Japanese restaurant specializing in sushi and robata grill. Chic ambiance and fresh cuisine attract food enthusiasts.

Club Rush

5-minute drive

A popular venue for teens and families offering entertainment options like arcade games and dance floors.

Barasti Beach Bar

10-minute drive

A lively beach bar with live music, sports screenings, and a relaxed vibe, perfect for chilling after a busy day.

Getting around

City Centre
Dubai 30 min · 12.2 mi
Airports
Dubai Creek SPB (DCG) 53 min · 21.8 mi
Dubai (DXB) 59 min · 24.1 mi
Train
Business Bay Station 29 min · 11.9 mi
Underground
DAMAC Properties 7 min · 2.9 mi
Bus
Bus stop 7 min · 2.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs AED 155.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Portuguese, Norwegian, Hungarian, Japanese, Chinese, Greek, Russian, Turkish, Arabic, Korean, Hindi, Bahasa Indonesian, Afrikaans, Georgian, Lithuanian, Albanian, Serbian, Tamil, Thai, Tagalog / Filipino

Number of floors:

Number of rooms:

339

Former name

hometown holiday homes - grandeur residence

Reviews and Ratings

Feedback about W Dubai - The Palm from previous guests about their experience.

Review summary

Based on recent reviews

At W Dubai - The Palm, guests consistently highlight the modern and spacious rooms, with some even enjoying suites of around 100 m2 featuring advanced tech like automated curtains. The hotel's prime location on the Palm provides access to a great beach, although getting to other Dubai attractions like the Burj Khalifa requires a 20-minute taxi ride. The breakfast buffet receives high praise, and the dine-around credit offers excellent value at venues like Wet Deck, Akira Back, and SoBe, where some guests particularly enjoyed the happy hour cocktails; however, some found the music levels didn't always create the relaxing atmosphere they sought.

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Review score

Based on 1683 verified reviews

9.1 /10

Perfect

89 %

Recommend

Comfort

9.1/10

Staff

9.1/10

Paid Wi-Fi

7.4/10

Breakfast

8.3/10

Pros

Wonderful staff

Enjoyable breakfast

Cozy room

Warm welcome

Kindness and attentiveness

Cons

Dark decor

Not family-friendly

Pierre from France

Couple

fabulous room 1 king bed ocean view private balcony

3 nights in November 2025

Reviewed: January 02, 2026

9.0/10

modern stay

cute reception vast pool private beach

I found the staff to be universally fantastic. From security to reception to the valet team, everyone provided great service. the hotel has a proper resort feel with a cute reception area and a vast pool area. the pristine private beach provided a great space to relax!

The lighting in the bathroom could be brighter. My wife found it difficult to apply makeup.

Facilities

9/10

the hotel features a lively wet deck pool and quieter pool areas. the food selection at liv restaurant is plentiful for breakfast, lunch, and dinner. the hotel has easy access to palm west beach and jbr, about 10-15 minutes in an uber.

Rooms

9/10

The room provided a private balcony with great views of the ocean. the bedroom felt spacious, clean, and had great decor. It really reminded me of a five-star experience. the shower design favored aesthetics, with a good water pressure, but the hanging space was adequate.

Service

10/10

The team at the pool goes above and beyond for the guests. They ensure everyone feels welcome. several staff members, like brian and charles, took great care of us, even offering a parting drink on the house, this gesture was much appreciated. staff qualificato, ospitale e professionale!

Location

8/10

the hotel is located on the palm, offering convenient access to various attractions. the distance to malls, burj khalifa, and the marina is approximately a 20-minute taxi ride. taxis are readily available right outside the hotel, and the fares are quite reasonable.

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Taylor from United States

Single

Fabulous Room 1 King Bed Ocean view Private Balcony

5 nights in November 2025

Reviewed: December 30, 2025

9/10

equipped gym clean room

the gym was equipped nicely with several machines. housekeeping services were great, and they kept my room clean every day.

they removed fish from their pool menu, a disappointing change.

0 Helpful

ella from united kingdom

Couple

fabulous room 1 king bed ocean view private balcony

3 nights in November 2025

Reviewed: December 18, 2025

9.0/10

excellent stay at this hotel

really good service excellent dining great beverage service good stay

the service across the hotel was really good. akira back and torno subito provided excellent dining. I recommend the set menu. ryan ensured great food and beverage service near the pool. i look forward to returning!

Rooms

9/10

The room featured a private balcony, this offered ocean views. This ensured a relaxing experience. it had modern design with good space. the bathroom included quality toiletries.

Facilities

9/10

The pool area was well-kept with easy beach access. It features a pool bar that is beautifully designed. a kids' club is available. It is thoughtfully run, so children are happy to stay. valet parking is offered.

Location

8/10

The hotel offers convenient walking access to the beach. This allowed for quick trips. the hotel is near the fountain. a family evening is easily possible.

Dining

10/10

The breakfast buffet provided a large variety of choices and quality. the restaurant akira back offered superb quality. Its set menu provided great value. torno subito was also excellent with inclusive drinks.

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Questions of the users

About W Dubai - The Palm

Can you clarify where the third sleeping area is located in the room since it mentions it accommodates three guests?

10 April 2024

An extra bed can be added to the room for the third guest at an additional cost of 250 AED per night.

What activities are available for water sports at the beach, and what is the early check-in policy?

20 June 2024

Water sports activities are currently unavailable until further notice. Early check-in prior to 10 AM is considered a full day charge, so pre-booking is advisable.

What does the term 'cozy room' signify? Does it indicate two connected rooms for a family?

5 July 2024

A cozy room consists of two connecting rooms, making it an ideal choice for a family.

What age requirement is there for accessing the Wet Deck and night club facilities?

15 August 2024

Guests must be 21 years or older to enter Wet Deck, while the WET pools and beach area are open to all ages.

Are the pool beds at the hotel complimentary for guests, and is prior booking necessary for specific beds?

1 September 2024

Pool beds are complimentary for in-house guests, but outside guests may incur charges. Booking in advance for specific beds is advisable.

Do the cozy rooms provide enough beds for five adults, and how are the sleeping arrangements structured?

20 September 2024

The cozy rooms feature a king bed in one room and two double beds in the other, along with a sofa bed, accommodating up to five people comfortably.

Are the hotel's pools heated to maintain a comfortable temperature for guests?

30 October 2024

Yes, the pools are heated and temperature controlled for guests' comfort.

Is there a diverse selection of vegan food options available at the hotel's dining venues?

8 November 2024

Yes, there is a selection of vegetarian and vegan food available across the hotel's restaurants.

What is the hotel's smoking policy, particularly for guests who wish to smoke on balconies?

15 December 2024

The hotel maintains a smoke-free policy. Guests may smoke in designated areas and on the balcony of their rooms, but a penalty fee applies for smoking inside the rooms.

Is it possible to use hotel facilities, like the pool, before the official check-in time?

1 January 2025

Yes, guests can access the facilities prior to check-in while waiting for their room, depending on availability.

Are pets allowed at the hotel, and are there any additional charges associated with bringing them?

12 February 2025

Pets up to 18 kg are allowed with a one-time sanitation fee of AED 500 and AED 50 per night for amenities.