Are there shopping options conveniently located near the hotel?
15 November 2024
A shopping mall is just a 10-minute drive away from the hotel, providing a variety of retail experiences. 110 photos
RAFFLES THE PALM, Dubai
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Key details
About spa resort
Crescent West Palm Jumeirah, Dubai, 213208,
- Near the beach
Perfect
9.0
9.6
4.8
4.5
5-star Palm Jumeirah resort with a 500-metre private beach and Raffles Butler service
Accommodation
Raffles The Palm has 369 rooms, suites, and villas, each with handcrafted furnishings and Baroque-style design elements.
Dining
Guests have access to 4 dining venues, including Japanese, Mediterranean, and international buffet cuisine at
Spa & Wellness
The 3000-square-metre
Family & Children
The hotel has a dedicated
Location & Services
The property sits on the western crescent of
Highlights
Private beach: 500-metre white sand beach
Spa: 3,000 sq m Cinq Mondes with 23 treatment rooms
Pool: Large indoor lap pool on the Palm
Butler: Complimentary Raffles Butler service 24/7
Dining: 4 restaurants including Japanese and Italian
Location: Palm Jumeirah, 4 km from Aquaventure Waterpark
Must-do experiences
- Savor authentic shawarma at Al Mallah on 2nd of December Street.
- Visit Al Fahidi Historical District for art galleries and cultural vibes.
- Explore the vibrant souks at Deira for spices, textiles, and gold.
- Don't miss the stunning sunset view at The View at The Palm.
- Experience a traditional dhow cruise dinner for a magical evening.
Select your room type
Raffles The Palm offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Premier Palm View Room balcony2 persons62 sq. feet1 Single bedAir conditioningBalconyroom details
- Premier Ocean View Room balcony2 persons62 sq. feet1 King-size bedAir conditioningBalconyroom details
- Premier Garden Walk Room2 persons68 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Raffles The Palm offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Canoeing
- Golf course
- Yoga class
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Raffles The Palm offers a delightful array of dining venues that celebrate international flavors and cater to every taste, whether seeking family-friendly atmospheres or romantic settings. Guests are invited to embark on a culinary exploration through traditional and modern cuisines, each venue uniquely showcasing its charm and character.
Location
Crescent West Palm Jumeirah, Dubai, 213208,
Explore Dubai
Explore Local Highlights
Atlantis Aquaventure Waterpark
10-minute drive
A massive waterpark featuring thrilling slides, a lazy river, and a private beach, perfect for families and adventure seekers.
The Lost Chambers Aquarium
7-minute drive
Home to over 65,000 marine animals, this interactive aquarium offers unique exhibits and underwater tunnels for an immersive experience.
Palm Jumeirah
8-minute drive
Iconic man-made island known for its luxurious resorts and stunning waterfront views, great for strolling and sightseeing.
Al Ittihad Park
15-minute walk
A beautiful green space featuring walking tracks, play areas, and picnic spots, providing a peaceful retreat amid urban hustle.
Ski Dubai
20-minute drive
An indoor ski resort with slopes for all skill levels, it includes a snow park and optional lessons for thrill-seekers.
ShuiQi Spa and Fitness
25-minute walk
A luxurious spa offering various treatments and wellness options, perfect for relaxing after a day of adventure.
miX by Alain Ducasse Dubai
1-minute walk
A high-end restaurant offering modern French cuisine with stunning views, ideal for an elegant dining experience.
All'onda
1-minute walk
Features Venetian-inspired dishes in a chic setting, perfect for both casual meals and romantic dinners.
Matagi
1-minute walk
Offers contemporary Japanese cuisine, renowned for its sushi and seasonal ingredients, with options for dietary preferences.
Reel Cinema
5-minute drive
A state-of-the-art cinema showcasing the latest films, with luxury seating arrangements for a comfortable viewing experience.
Voda Bar
16-minute walk
A lively bar featuring live music and a vibrant atmosphere, ideal for relaxing with friends or enjoying a night out.
Getting around
Want early booking discounts?
Get the best spa resort rates now!
Property information and rules
Check-in
from 15:00-16:00
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 200.0 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Portuguese, Russian, Arabic, Hindi, Afrikaans, Belarusian, Tagalog / Filipino, Ukrainian
Number of floors:
5
Number of rooms:
358
Former name
emerald palace kempinski palm jumeirah
Reviews and Ratings
Feedback about Raffles The Palm from previous guests about their experience.
Show moreShow less
Pros
Clean rooms
Amazing staff
High-quality food
Comfortable rooms
Excellent location
Cons
Limited sunbeds
Guest reviewsbased on 3566 reviews
Reese from United States
Family with children
Premier Ocean View Room balcony
7 nights in October 2025
|
Reviewed: January 14, 2026
5/10
Underwhelming Stay. Some Issues
slow room service disinterested staff
The hotel has good gardens.
The room service was slow. Plates with food remained in my room overnight. I found the cleaning staff disinterested. Breakfast staff seemed moody. Poor communication led to long delays in drink orders.
0 Helpful
stella from italy
Family with children
deluxe room
3 nights in November 2025
|
Reviewed: January 06, 2026
9/10
amazing service excellent setup superb room
i experienced such amazing service at the beach and pool. the setup was excellent. our room's size was really superb!
the hotel deducted extra 'deposits' without my knowledge though they did resolve it.
0 Helpful
Richard from United Kingdom
Couple
Premier Ocean View Room balcony
4 nights in November 2025
|
Reviewed: January 04, 2026
9/10
Really good Stay with Refined Amenities
relaxing atmosphere high-quality amenities equipped gym shaded sections
The butler service really enhanced the relaxing atmosphere! The room featured high-quality amenities, including two separate sinks. The hotel provides a well-equipped gym with three treadmills. The outdoor pool area includes twenty loungers and shaded sections for relaxation.
Location
9/10
The hotel is conveniently located near many attractions. Guests will find easy access to local shops and restaurants. The hotel is also located near main roads, thus facilitating transportation.
0 Helpful
|
victor from canada
Couple
premier garden walk room
3 nights in November 2025
|
Reviewed: December 27, 2025
9.3/10
grand experience at raffles
attentive service excellent facilities
The service was attentive. They brought buckets of water by the pool. the breakfast was great (especially the pancakes!). the spa facilities are excellent. I think they are some of the best i've experienced. i already booked another stay for january 2025, this time for 14 nights.
i noticed that they started charging for water.
Dining
9/10
le jardin offered a plentiful and well-cooked selection of food. the restaurant staff was courteous and helpful. i liked the variety of options available during meal times.
Facilities
9/10
The hotel has excellent spa facilities. It provides a relaxing experience. the pool area is well-kept and inviting. the hotel provides activities suitable for children during holiday periods.
Location
9/10
the hotel provides easy access to the beach. it is a short distance from many attractions. getting around from this location was quite simple and straightforward.
Rooms
10/10
The room was spacious and beautifully decorated. the bed was comfortable. the premier garden walk room was lovely. I could step right out to the gardens.
0 Helpful
|
olivia from united kingdom
Single
premier palm view room balcony
4 nights in November 2025
|
Reviewed: December 08, 2025
9.3/10
charmed by every detail
clean rooms gleaming interiors comfortable bedding perfect order
i was so charmed with the cleanliness of the rooms, they felt pristine. the interiors were gleaming, reflecting the care given to the hotel. the room i stayed in had very comfortable bedding and a nice view of the sea. i found every detail to be in perfect order throughout my stay.
i did notice that the shampoo and other toiletries had a fragrance that didn't quite match the luxurious feel of the hotel (it smelled a little cheap).
Service
9/10
the staff was very attentive and helpful, readily addressing any need i had. there was a noticeable rhythm of professionalism and kindness from the doormen to housekeeping. they provided a personalized experience.
Facilities
9/10
the pool offered a refreshing and relaxing experience (i loved the lounge chairs!). the architecture had an amazing design. the hotel features a wonderful garden.
Rooms
10/10
the premier palm view room had a very large space and a beautiful balcony with great views. the ceilings were high. the room decor was beautiful and well-kept.
Dining
9/10
breakfast and dining options exceeded my expectations in terms of quality. the hotel offers different themed dinner buffets with roast meats, barbecues, and seafood. the le jardin restaurant provided an amazing dining experience.
0 Helpful
|
Reese from United States
Family with children
Premier Palm View Room balcony
5 nights in November 2025
|
Reviewed: December 01, 2025
7/10
valet parking helpful staff dedicated service lukewarm water low pressure busy breakfast
I really liked the valet parking. The staff accompanied me to the reception. then, reception staff escorted me to the lifts, very helpful. pool staff carried my towels, and they found empty sun loungers for me. staff personnel carry out all these duties with dedication.
My bath water was always lukewarm, disappointing. water pressure was ridiculously low for a hotel. Made showering less enjoyable. breakfast was not great. It felt busy, catering to masses.
0 Helpful
Reese from Canada
Business traveller
Premier Palm View Room balcony
3 nights in November 2025
|
Reviewed: November 23, 2025
9.0/10
Very nice Hotel Experience!
really good service unique style valuable assistance smooth arrival
As an international lawyer, I frequently visit this area and hold meetings here, loving both the unique style and the really good service! Yezikiel, a team member, provided invaluable assistance. His helpfulness and constant smile are appreciated! The valet parking staff guided me to reception, the reception staff accompanied me to the lifts, and the pool staff carried my towels and found me sun loungers. Such dedication made my arrival smooth.
Breakfast offered numerous food options, but I found some items to be mediocre. It seemed to cater to the masses, and the coffee quality was not up to par. The egg station also had long queues.
Service
10/10
The staff consistently demonstrated high dedication to guest comfort, assisting with everything from luggage handling to finding the ideal spot by the pool, I felt well cared for. I really enjoyed the attention to detail.
Rooms
9/10
My Premier Palm View Room included a balcony, it was spacious and offered fine views of the surroundings, I found the decor quite luxurious. The room's layout allowed for relaxation.
Dining
8/10
The breakfast buffet had a wide variety of options, the Italian restaurant provided a nice lunch, and the Japanese restaurant was very good for dinner. I savored every meal.
0 Helpful
|
Show more reviews
Questions of the users
About Raffles The Palm
How can a room accommodate 2 adults and 2 children when only 2 beds are available?
22 December 2024
In rooms with one bed, one child can share existing bedding while the other can use a complimentary extra bed provided for free. What sets the deluxe room apart from the premier ocean room?
3 January 2025
The premier ocean room offers direct sea views, is wider by nearly 4 square meters, and includes a guaranteed balcony, while the deluxe room overlooks internal hotel structures. Which restaurant is available for dinner as part of the half-board package?
10 February 2025
Dinner at Le Jardin Restaurant is included for guests on a half-board plan. Can I expect balconies or sea views from deluxe rooms?
27 March 2025
Some deluxe rooms do feature balconies with views of the palm garden and pool, but sea views are not guaranteed. What toiletries are provided in the premier palm room, and what brand is the hairdryer?
14 April 2025
Ortigia bathroom amenities from La Bottiga are featured in the premier palm room, complemented by a Bentley brand hairdryer. How does the lounge access work for guests?
5 May 2025
Access to the Raffles Lounge is complimentary for those booking club rooms, suites, or villas, which includes breakfast, light lunch, afternoon tea, and aperitivo. Does the mezzanine suite include a balcony?
18 June 2025
Yes, the mezzanine suite does come with a balcony for guests to enjoy. Is iron and ironing board available for guests?
12 July 2025
An iron and ironing board are available upon request for guest convenience. Is there a cost for airport transportation, and if so, how much?
1 August 2025
Airport shuttle service is available at a cost of AED 460 net for a one-way trip. Are there kids' facilities available, such as a club and swimming pool?
20 September 2025
Yes, both a kids' club and a designated children's swimming pool are available. What are the operating hours for the Raffles Club Lounge, including breakfast and afternoon tea?
11 October 2025
The lounge operates from 6:30 to 11:00 for breakfast, 12:30 to 14:30 for lunch, 15:00 to 16:00 for afternoon tea, and 17:00 to 19:00 for aperitivo.Next best alternative
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