THE ROYAL HACIENDAS RESORT & SPA | Playa del Carmen ★ Relax & Enjoy at luxurious spa resorts

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Key details

About spa resort

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

Close to Xcalacoco

Perfect

8.6

/10

4.8

Loved by guests

Delicious meals
Efficient service
Amazing staff
Clean rooms
Warm pools

"The suite was extremely spacious and comfortable, the terrace is just a delight, beds are comfy, place is spotless, and the kitchen is extremely well equipped."

C from Romania

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"Loved our patio area with its own jacuzzi soaking tub."

ajbaker924 from United States

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"The pools were clean and perfect temperature, our kids really enjoyed the game room."

Miranda from United States

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Located about 5 km from Quinta Avenida in Playa del Carmen, The Royal Haciendas Resort & Spa Playa del Carmen offers a solarium, a Jacuzzi, and a sauna. The resort is 10 minutes by car from the Scenic Point Esmeralda White-Sand Beach and invites guests to one of the 3 onsite restaurants.

Location

This 5-star hotel is also 4.2 km from the Kool Beach Club in Playa del Carmen.

Aeropuerto de Playa del Carmen airport is a 15-minute drive from The Haciendas.

Nature lovers will appreciate the proximity to Xcalacoco, which is approximately 25 minutes' walk away. No matter the religion, travelers prefer to visit Nuestra Senora del Carmen Catholic Church, a popular place of worship located 3.1 miles from The Royal Haciendas Resort & Spa.

Rooms

The property has 13 rooms with a balcony. A flat-screen TV with satellite channels along with tea/coffee making equipment are provided. They have kitchen facilities, such as a toaster and kitchenware.

Eat & Drink

Guests are invited to the on-site La Palapa del Sol restaurant to indulge in culinary delights.

Leisure & Business

The Royal Haciendas Resort & Spa has access to an own beach featuring umbrellas. The hotel offers a variety of activities including snorkelling and lawn tennis. Relax after a long day with a back massage and a facial massage, or enjoy your time in a wellness centre.

Must-do experiences

Visit the Tulum Ruins for breathtaking views and ancient history.
Savor taco al pastor at El Fogon for a taste of local favorites.
Explore Frida Kahlo's Casa Azul for a glimpse into her life.
Shop at Playa del Carmen's 5th Avenue for unique artisan crafts.
Enjoy a cenote swim at Gran Cenote for a refreshing adventure.

View resort on map

Highlights from guests

DiningFoodie Paradise

Dinner themes changed nightly. Gluten-free options included pizza, pasta, and pancakes. The beachside restaurant was delightful. Fresh and varied food!

Emily from Canada

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Children's AmenitiesKids' Dream

Kids loved the mini water park, hot tubs, and the Kids Club. Evening events were a blast for toddlers.

Jake from Australia

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Sports & FitnessActive Fun

The sports desk had ping pong, tennis, and pickleball gear. There was a 25m adult pool and water aerobics.

Kenji from Japan

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Room FeaturesSpacious Suites

Rooms are huge and clean. Oceanfront rooms offer direct beach access. Kitchens are well-equipped and stocked with beer, soda, and water.

Maria from Spain

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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Run of the House

2 persons

37 m²

2 Double beds

Coffee machine

Balcony

room details

Deluxe Junior Suite

2 persons

37 m²

2 Double beds

Coffee machine

Balcony

room details

Deluxe Junior Suite Beachfront

2 persons

37 m²

2 Double beds

Coffee machine

Balcony

room details

Deluxe One-Bedroom Suite Beachfront

2 persons

97 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

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Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Yoga class
Aerobics

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Outdoor dining area
Picnic area/ Tables
Dinner

Children

Cots
Babysitting/Child services
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage
Public Bath
Pool with view
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

At The Royal Haciendas Resort & Spa, dining is a celebration of global and local flavors. From traditional Mexican delights to the vibrant tastes of Asia, every meal promises to be a delightful experience enriched by the warmth of authentic settings and culinary artistry.

The Royal Haciendas Resort & Spa Playa del Carmen Restaurant photo

Los Murales

Mediterranean, Mexican, International

Ambiance

Traditional, warm decor with intricate murals that evoke rich cultural heritage.

Key Offerings

Specialties include lobster and fine steaks, along with tableside flambéed desserts and a diverse array of premium beverages.

Reservation

Recommended due to high demand.

Dinner from 5 PM to 10 PM, daily.

Kinoko

Cantonese, Chinese, Japanese, Thai

Ambiance

Traditional with an inviting atmosphere, perfect for families and those looking for an evening of Asian flavors.

Key Offerings

Enjoy expertly crafted dishes featuring fresh seafood and innovative Asian flavors, with selected fine cuts and specialty beverages.

Reservation

Recommended to secure a table.

Dinner from 5:30 PM to 10 PM, daily.

La Palapa del Sol

Mexican, International

Ambiance

Family-friendly with a relaxed atmosphere, featuring outdoor seating surrounded by lush gardens.

Key Offerings

Serves breakfast, lunch, and dinner with offerings such as prime fish fillets and sumptuous buffet options complemented by refreshing beverages.

Reservation

Not needed, open for walk-ins.

Breakfast, lunch, and dinner from 7 AM to 10 PM, daily.

Location

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

Map view

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

4.5 km

Beach

Point Esmeralda

1.7 km

Beach

Grand Coral Beach Club

840 m

Landmark

Church of Guadalupe

2.4 km

Golf Course

Grand Coral Golf Riviera Maya

930 m

Beach

Xcalacoco

1.2 km

Landmark

Playa

2.7 km

Gallery

Galeria Luis Sottil

2.1 km

Beach

Punta Esmeralda Beach

1.7 km

Landmark

Playa Publica 88

2.1 km

Landmark

Go Natural Explorers

1.9 km

Gallery

Amate Gallery

2.1 km

Landmark

Martina Beach Club

3.1 km

Landmark

Punta Bete

2.5 km

Landmark

Kingdom Hall of Jehovah's Witnesses

2.5 km

Landmark

Xavage Park by Xcaret

2.8 km

Landmark

La 5ta Hacienda

3.2 km

Gallery

Tierra Huichol

3.3 km

Landmark

Punta Venado Bike Park

2.9 km

Landmark

28 de Julio Square

2.7 km

Landmark

Cenote Misterio Maya

3.0 km

Landmark

Xca-Ha Park

2.8 km

Landmark

The Union

3.2 km

Beach

Shangri-la's Beach

3.2 km

Landmark

Dive Sites

3.1 km

Beach

Mamita's Beach Club

3.6 km

Landmark

Shangri-la Caribe Beach Village Resort

3.3 km

Landmark

Punta Venado

3.9 km

Beach

Kool Beach Club

3.7 km

Landmark

tree of 18m diameter

3.3 km

Nearby

Beach

Grand Coral Beach Club

840 m

Golf Course

Grand Coral Golf Riviera Maya

930 m

Restaurants

Tributo Restaurant & Bar

2.8 km

Calle Quinta Avenida 10

El Pez Guevon

2.7 km

Av. 10 / 8y 10 Centro

Explore Playa del Carmen

Explore Nearby Attractions

Punta Esmeralda Beach

40 minutes walking

An idyllic beach perfect for relaxation, featuring calm waters and local vibe, ideal for families and sun-seekers.

Grand Coral Beach Club

20 minutes walking

Exclusive beach club offering sunbeds and water activities, making it a relaxing spot for day-long enjoyment.

Xcalacoco

30 minutes walking

A serene beach area known for fewer crowds and beautiful sunsets, great for a tranquil getaway.

Church of Guadalupe

25 minutes driving

Cultural landmark featuring stunning architecture and peaks, often used for local ceremonies and events.

Go Natural Explorers

20 minutes walking

Adventurous tours including snorkeling and eco-tours, perfect for thrill-seekers and nature lovers.

Cenote Misterio Maya

35 minutes driving

A stunning cenote ideal for swimming and relaxation, offering a peaceful escape into nature.

Tributo Restaurant & Bar

15 minutes driving

Contemporary dining featuring local and international flavors. Known for its lively atmosphere and creative cocktails.

El Pez Guevon

10 minutes driving

Cozy dining spot with delicious seafood dishes and a local vibe, perfect for casual meals with family or friends.

La 5ta Hacienda

10 minutes driving

Vibrant nightlife venue featuring live music and dancing, creating an energetic atmosphere for a fun evening out.

The Union

10 minutes driving

All-ages venue known for weekly events and family-friendly entertainment, offering something for everyone.

Getting around

City Centre

Playa del Carmen7 min · 4.5 km

Airports

Playa Del Carmen, Quintana Roo (PCM)11 min · 6.8 km

Cancun International Airport (CUN)79 min · 52.2 km

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

A continental breakfast is served at affordable prices.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

the royal haciendas all inclusive

Questions of the users

About The Royal Haciendas Resort & Spa

Is COVID testing available for guests at this resort?

15 April 2025

COVID Antigen tests are provided on-site at no cost through certified independent laboratories for guests' convenience.

Are there shuttle services from Cancun Airport to the resort included in the reservation?

22 March 2025

Transportation is not part of any reservation and incurs additional costs. A reservation for transportation must be made and paid for at least 48 hours prior to arrival.

What kind of views can be expected from the suites at the resort?

10 May 2025

The resort offers two types of views: ocean view, where guests can enjoy views of the pool and properties, and beachfront, which provides an unobstructed view of the sea.

For family bookings, how should I indicate the number of guests?

30 June 2025

To ensure an appropriate room category is selected, it's important to input the total number of guests when making your booking.

Is the beach clean and managed frequently?

15 July 2025

The beach is regularly cleaned, and volume is moderated to ensure a pleasant experience.

Can a family with multiple children, including an infant, stay in a two-bedroom suite?

25 January 2025

Yes, a small baby can comfortably stay in the room with the family, even if there are four adults and three children.

Does the deluxe one-bedroom suite include a hot tub on the balcony?

18 August 2025

Yes, the suite features a hot tub on the balcony for added relaxation.

Is there a baby bed or crib available at the resort?

12 February 2025

The resort provides cribs, but there are no additional baby beds available.

What distance separates the resort from the beach?

14 September 2025

The resort's private beach is just a short walking distance away.

Are guests allowed to bring service dogs to the resort?

21 April 2025

Only guide dogs are permitted on the property.

Is this resort located directly on the beach?

08 November 2025

Yes, The Royal Haciendas is a beachfront property.

Are alcoholic beverages included in the all-inclusive package?

03 March 2025

Yes, alcoholic drinks are included as part of the package.

What happens if a guest tests positive for COVID during their stay?

07 December 2025

Guests who test positive will have accommodations and meals covered for up to 14 days, subject to availability and certain restrictions.

What is the schedule for shuttle services to Playa del Carmen?

28 August 2025

Shuttle services to Playa del Carmen typically run at 10:15 AM, 5:30 PM, and 6:30 PM, but schedules may change, so it's best to check at the front desk upon arrival.

Is access to the resort's spa included in the all-inclusive plan?

19 October 2025

Spa services are not included in the all-inclusive package; only meals and beverages are covered.

Can guests expect complimentary meals included with their stay?

16 June 2025

Guests can choose from various meal options based on their booking rate, with some packages offering all-inclusive meals.

Is there an ongoing offer for last-minute bookings?

05 May 2025

Big savings can be enjoyed for last-minute trips to Cancun or Riviera Maya, with the lowest rates of the year available.

What dining options are available at The Royal Haciendas?

26 February 2025

The resort features a variety of restaurants offering diverse culinary experiences, including Mexican, Mediterranean, seafood, and more.