HOLIDAY INN CLUB VACATIONS ROYAL HACIENDAS ALL INCLUSIVE, Playa del Carmen
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Key details
About spa resort
Cancun-Chetumal Highway Km 289+10, Playa del Carmen, 77710,
-
Close to Xcalacoco
Great
8.4
/10
4.7
4.1
/5
Loved by Holiday Inn Club Vacations Royal Haciendas All Inclusive guests
Delicious meals
Efficient service
Amazing staff
Clean rooms
Warm pools
"The suite was extremely spacious and comfortable, the terrace is just a delight, beds are comfy, place is spotless, and the kitchen is extremely well equipped."
C from Romania
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"Loved our patio area with its own jacuzzi soaking tub."
ajbaker924 from United States
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"The pools were clean and perfect temperature, our kids really enjoyed the game room."
Miranda from United States
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5-star beach resort with Mexican hacienda architecture in Playa del Carmen
Dining
The hotel offers multiple dining options, including a buffet with nightly themed dinners and two à la carte restaurants: Kinoko (Asian and Teppanyaki) and Los Murales (Mediterranean and European). Guests can order room service 24 hours a day with a variety of international cuisine. The breakfast buffet includes warm dishes, fresh fruits, and a made-to-order omelet station.
Activities & Entertainment
On-site activities include snorkeling, kayaking, and scuba diving through the hotel's diving center, which provides access to coral reefs. The property has a Kids' Aqua Park with water games and sports, plus daily activities such as water aerobics, bingo, and themed dinner nights. Evening entertainment includes live music during dinner and shows on the stage.
Family & Kids
A children's playground, kids' club, and indoor play area are available for younger guests. Babysitting and child services can be arranged through the front desk. The property also offers board games, puzzles, and supervised activities for children.
Wellness & Relaxation
The spa and wellness center offers Turkish baths, body wraps, facials, and various massage treatments including full body, foot, and neck massage. Guests have access to a sauna, hot tub/jacuzzi, solarium, and a fitness center. The spa lounge and relaxation area provide a quiet space after treatments.
Accommodations & Grounds
Deluxe suites come with private balconies facing the sea and include a private bathroom with daily housekeeping. The resort has six outdoor swimming pools, including one with a water slide and a dedicated children's pool. The private beach area offers sun loungers, sun umbrellas, and pool/beach towels.
Highlights
Pools: 6 outdoor swimming pools with water slide
Beach: Private beach area with loungers and umbrellas
Diving: On-site diving center for coral reef access
Dining: 2 à la carte restaurants plus 24-hour room service
Kids: Kids' Aqua Park and supervised kids' club
Spa: Turkish baths, body wraps, and massage treatments
Must-do experiences
Visit the Tulum Ruins for breathtaking views and ancient history.
Savor taco al pastor at El Fogon for a taste of local favorites.
Explore Frida Kahlo's Casa Azul for a glimpse into her life.
Shop at Playa del Carmen's 5th Avenue for unique artisan crafts.
Enjoy a cenote swim at Gran Cenote for a refreshing adventure.
Select your room type
Holiday Inn Club Vacations Royal Haciendas All Inclusive offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Beachfront
2 persons
42 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Junior Suite Ocean View
2 persons
42 sq. feet
2 Double beds
Air conditioning
Balcony
room details
One-Bedroom Suite Ocean View
2 persons
82 sq. feet
2 Single beds or 1 Queen-size bed
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Holiday Inn Club Vacations Royal Haciendas All Inclusive offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Yoga class
Aerobics
Guest Parking
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Children
Cots
Babysitting/Child services
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage
Public Bath
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
At The Royal Haciendas Resort & Spa, dining is a celebration of global and local flavors. From traditional Mexican delights to the vibrant tastes of Asia, every meal promises to be a delightful experience enriched by the warmth of authentic settings and culinary artistry.
Los Murales
Mediterranean, Mexican, International
Ambiance
Traditional, warm decor with intricate murals that evoke rich cultural heritage.
Key Offerings
Specialties include lobster and fine steaks, along with tableside flambéed desserts and a diverse array of premium beverages.
Reservation
Recommended due to high demand.
Dinner from 5 PM to 10 PM, daily.
Kinoko
Cantonese, Chinese, Japanese, Thai
Ambiance
Traditional with an inviting atmosphere, perfect for families and those looking for an evening of Asian flavors.
Key Offerings
Enjoy expertly crafted dishes featuring fresh seafood and innovative Asian flavors, with selected fine cuts and specialty beverages.
Reservation
Recommended to secure a table.
Dinner from 5:30 PM to 10 PM, daily.
La Palapa del Sol
Mexican, International
Ambiance
Family-friendly with a relaxed atmosphere, featuring outdoor seating surrounded by lush gardens.
Key Offerings
Serves breakfast, lunch, and dinner with offerings such as prime fish fillets and sumptuous buffet options complemented by refreshing beverages.
Reservation
Not needed, open for walk-ins.
Breakfast, lunch, and dinner from 7 AM to 10 PM, daily.
Location
Cancun-Chetumal Highway Km 289+10, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Nearby Attractions
Top Attractions
Activities
Dining
Entertainment
Punta Esmeralda Beach
40 minutes walking
An idyllic beach perfect for relaxation, featuring calm waters and local vibe, ideal for families and sun-seekers.
Grand Coral Beach Club
20 minutes walking
Exclusive beach club offering sunbeds and water activities, making it a relaxing spot for day-long enjoyment.
Xcalacoco
30 minutes walking
A serene beach area known for fewer crowds and beautiful sunsets, great for a tranquil getaway.
Church of Guadalupe
25 minutes driving
Cultural landmark featuring stunning architecture and peaks, often used for local ceremonies and events.
Go Natural Explorers
20 minutes walking
Adventurous tours including snorkeling and eco-tours, perfect for thrill-seekers and nature lovers.
Cenote Misterio Maya
35 minutes driving
A stunning cenote ideal for swimming and relaxation, offering a peaceful escape into nature.
Tributo Restaurant & Bar
15 minutes driving
Contemporary dining featuring local and international flavors. Known for its lively atmosphere and creative cocktails.
El Pez Guevon
10 minutes driving
Cozy dining spot with delicious seafood dishes and a local vibe, perfect for casual meals with family or friends.
La 5ta Hacienda
10 minutes driving
Vibrant nightlife venue featuring live music and dancing, creating an energetic atmosphere for a fun evening out.
The Union
10 minutes driving
All-ages venue known for weekly events and family-friendly entertainment, offering something for everyone.
Getting around
City Centre
Playa del Carmen 7 min · 2.8 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 11 min · 4.2 mi
Cozumel (CZM) 60 min · 24.9 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
4
Number of rooms:
8
Former name
the royal haciendas resort & spa
Reviews and Ratings
Feedback about Holiday Inn Club Vacations Royal Haciendas All Inclusive from previous guests about their experience.
Review score
Based on 2536 verified reviews
9.2 /10
Perfect
90 %
Recommend
Breakfast
9.0/10
Cleanliness
9.1/10
Comfort
9.3/10
Facilities
8.9/10
Free WiFi
8.2/10
Location
8.3/10
Paid Wi-Fi
8.3/10
Staff
8.8/10
Value for money
8.5/10
Pros
Clean pools
Friendly staff
Gluten-free options
Cons
Poor beach
Restaurant reservations
Front desk issues
Guest reviews
based on 343 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Holiday Inn Club Vacations Royal Haciendas All Inclusive
Are there shuttle services from Cancun Airport to the resort included in the reservation?
22 March 2025
Transportation is not part of any reservation and incurs additional costs. A reservation for transportation must be made and paid for at least 48 hours prior to arrival.
What kind of views can be expected from the suites at the resort?
10 May 2025
The resort offers two types of views: ocean view, where guests can enjoy views of the pool and properties, and beachfront, which provides an unobstructed view of the sea.
For family bookings, how should I indicate the number of guests?
30 June 2025
To ensure an appropriate room category is selected, it's important to input the total number of guests when making your booking.
Is the beach clean and managed frequently?
15 July 2025
The beach is regularly cleaned, and volume is moderated to ensure a pleasant experience.
Can a family with multiple children, including an infant, stay in a two-bedroom suite?
25 January 2025
Yes, a small baby can comfortably stay in the room with the family, even if there are four adults and three children.
Does the deluxe one-bedroom suite include a hot tub on the balcony?
18 August 2025
Yes, the suite features a hot tub on the balcony for added relaxation.
Is there a baby bed or crib available at the resort?
12 February 2025
The resort provides cribs, but there are no additional baby beds available.
What distance separates the resort from the beach?
14 September 2025
The resort's private beach is just a short walking distance away.
Are guests allowed to bring service dogs to the resort?
21 April 2025
Only guide dogs are permitted on the property.
Is this resort located directly on the beach?
08 November 2025
Yes, The Royal Haciendas is a beachfront property.
Are alcoholic beverages included in the all-inclusive package?
03 March 2025
Yes, alcoholic drinks are included as part of the package.
What is the schedule for shuttle services to Playa del Carmen?
28 August 2025
Shuttle services to Playa del Carmen typically run at 10:15 AM, 5:30 PM, and 6:30 PM, but schedules may change, so it's best to check at the front desk upon arrival.
Is access to the resort's spa included in the all-inclusive plan?
19 October 2025
Spa services are not included in the all-inclusive package; only meals and beverages are covered.
Can guests expect complimentary meals included with their stay?
16 June 2025
Guests can choose from various meal options based on their booking rate, with some packages offering all-inclusive meals.
Is there an ongoing offer for last-minute bookings?
05 May 2025
Big savings can be enjoyed for last-minute trips to Cancun or Riviera Maya, with the lowest rates of the year available.
What dining options are available at The Royal Haciendas?
26 February 2025
The resort features a variety of restaurants offering diverse culinary experiences, including Mexican, Mediterranean, seafood, and more.
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