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ZEL COZUMEL, Cozumel

•
8.2|Great
Check rooms and rates
From$242 /nightOnly on Our Website-10%
Check-in
24Oct
Check-out
25Oct
Guests
2 Guests
Key details

About spa resort

Carretera Costera Norte Km. 5.8, Cozumel, 77600
-
Close to the beach
Great
8.2
8.6
/10
4.3
4.3
/5

4-star all-inclusive beachfront resort on Santa Pilar Beach in Cozumel

Beach & Pools

Melia Cozumel All Inclusive sits directly on Santa Pilar Beach, a white-sand shoreline with turquoise waters. The hotel operates two outdoor swimming pools, including an adults-only pool with a swim-up bar. Sun loungers and beach chairs are available poolside and on the beach, with towels provided daily.

Dining

Guests have access to 8 on-site restaurants, including the Fish House restaurant that offers sustainable fishing experiences. The buffet serves international cuisine with a different theme each night, while the Mole snack bar provides lunch options like quesadillas and guacamole. A bar is located at the pool, and another at the beach, plus a lobby bar for evening drinks.

Leisure

The hotel offers a kids' club with engaging activities for all ages, plus archery and electric car driving for children. Adults can play tennis, mini golf, or darts, or use the water sport facilities on site. A games room with pool tables and a daily entertainment program with shows keep guests busy day and night.

Wellness & Spa

The spa and wellness center is certified by Wellness for Cancer to provide services for cancer patients. Facilities include a spa lounge, public bath, and a fully equipped fitness center open 24 hours. Beauty treatments and massages are available, and the spa uses products recognized by the Ecostars(R) certification for sustainability.

Location

The Level category offers exclusive services and amenities, including a private check-in lounge, a separate breakfast restaurant, and a reserved beach area with Bali beds. The hotel is located 10 km from Cozumel International Airport, with no traffic delays. Nearby attractions include Playa San Juan and Club Cozumel Caribe, both a short walk or taxi ride away.

Highlights

Beach: Direct access to Santa Pilar Beach

Pools: Adults-only pool with swim-up bar

Dining: 8 restaurants including Fish House

Wellness: Spa certified by Wellness for Cancer

Activities: Archery, mini golf, water sports

Family: Kids' club with electric car driving

Recognition: Ecostars(R) certified sustainability

Must-do experiences

  • Snorkel at Palancar Reef for mesmerizing underwater views.
  • Taste the local cochinita pibil at La Chaya Maya's.
  • Visit the Mayan ruins of San Gervasio for culture and history.
  • Shop for handicrafts at the Mercado Municipal for unique souvenirs.
  • Take a sunset cruise from the pier for breathtaking views.

Select your room type

Zel Cozumel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • ZEL Room Ocean View
    2 persons
    465 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • ZEL Room Garden View
    2 persons
    465 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • ZEL Suite Garden View
    2 persons
    930 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Zel Cozumel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course
  • Darts

Guest Parking

  • No parking available.

Services

  • Room service
  • Housekeeping
  • Laundry

Dining

  • All inclusive
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Treatment room
  • Beauty treatment
  • Massage
  • Public Bath

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Melia Cozumel All Inclusive invites guests to indulge in a diverse array of dining experiences that celebrate international flavors and the charm of traditional settings. From an intimate beachside bar to elegant dinner options, each venue offers unique culinary delights in a warm atmosphere, perfect for every occasion.
Zel Cozumel Hotel Restaurant photo
Zel Cozumel Hotel Restaurant photo
Zel Cozumel Hotel Restaurant photo

Restaurante La Isla

International
Ambiance
Cozy indoor setting with traditional decor
Key Offerings
A delightful range of dishes featuring local ingredients, enjoyed alongside soothing background music
Reservation
No
Open daily from 11:00 - 23:00

Fish House

American
Ambiance
Inviting atmosphere perfect for family gatherings
Key Offerings
Specializes in seafood dishes featuring fresh fish, served in a cozy setting
Reservation
No
Open daily from 18:00 - 22:00

El Embarcadero Beach Bar

American
Ambiance
Beachfront bar with a laid-back vibe
Key Offerings
Enjoy cocktails and light bites while basking in the sun or enjoying the ocean breeze
Reservation
No
Open daily from 11:00 - 18:00

El Isleño Swim Up Bar

American
Ambiance
Swim-up bar with a relaxed poolside atmosphere
Key Offerings
Refreshing cocktails and snacks served directly from the pool, perfect for a leisurely afternoon
Reservation
No
Open daily from 11:00 - 18:00

Mole Snack Bar

American
Ambiance
Casual outdoor setting ideal for a quick bite
Key Offerings
Light snacks perfect for enjoying between meals, featuring comforting American favorites
Reservation
No
Open daily from 11:00 - 17:00

Location

Carretera Costera Norte Km. 5.8, Cozumel, 77600
Map view
Nearby
El Dorado Scooters Cozumel
700 ft
Cozumel Country Club and Golf Course
1400 ft
Restaurants
Restaurante Gaviotas
2300 ft
Carretera Costera Norte Km 4.8 Westin Hotel
Playa Azul Golf
2700 ft
Restaurant
Explore Cozumel
Local Delights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
San Juan Reef
San Juan Reef
16 minutes' walk
Vibrant coral reef renowned for snorkeling and diving; a must-visit for marine enthusiasts and photographers.
Chankanaab Adventure Beach Park
Chankanaab Adventure Beach Park
15-minute drive
A stunning park featuring beaches, snorkeling areas, and a lagoon; great for family fun and leisure.
La Ruta de las Indias
La Ruta de las Indias
25 minutes' walk
Historical route showcasing Cozumel's culture and heritage, ideal for leisurely exploration.
Cozumel Country Club and Golf Course
6 minutes' walk
Beautiful golf course set amidst lush tropical landscapes, perfect for golf lovers of any skill level.
Coral Wall Snorkel and Free Diving
10-minute drive
Thrilling underwater adventure with diverse marine life; rentals easily available nearby.
Relaxation at local Spa
10-minute drive
Tranquil spa services provided at several nearby retreats; perfect for unwinding and rejuvenation.
Beach Volleyball at Playa Azul
10 minutes' walk
Lively beach with volleyball games; great way to engage socially while enjoying the sun.
Local Markets
15-minute drive
Charming local markets full of crafts and fresh produce; ideal for cultural immersion.
Restaurante Gaviotas
Restaurante Gaviotas
9 minutes' walk
Charming restaurant offering fresh seafood and authentic local dishes; casual yet welcoming atmosphere.
Playa Azul Golf
Playa Azul Golf
10 minutes' walk
Casual dining with stunning views; specializes in grilled specialties and fresh ingredients.
Local Taco Stand
10-minute drive
Authentic tacos made from fresh ingredients; popular among locals for a reason, quick bites available.
Casa Denis
10-minute drive
Family-run spot serving traditional Mexican dishes; hearty portions and friendly service.
The Pub Cozumel
10-minute drive
Vibrant bar hosting live music; known for its lively atmosphere and bingo nights.
Cozumel Theater
15-minute drive
Local theater showcasing community performances and films; family-friendly and affordable.
Night Market
10-minute drive
Evening market featuring local crafts, street food, and live performances; great for families and couples.
Tequila Bar
10-minute drive
Charming bar known for extensive tequila selection; lively spot ideal for night-outs.
Getting around
  • City Centre
    Cozumel 9 min  ·  3.4 mi
  • Airports
    Cozumel (CZM) 11 min  ·  4.4 mi
    Aeropuerto de Playa del Carmen (PCM) 53 min  ·  21.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
12
Number of rooms:
214
Former name
Paradisus Cozumel, Melia Mayan Paradise

Reviews and Ratings

Feedback about Zel Cozumel from previous guests about their experience.
Cleanliness
8.7/10
Comfort
8.6/10
Facilities
7.9/10
Free Wi-Fi
9.5/10
Location
8.5/10
Staff
8.8/10
Value for money
8.0/10
Pros
Exceptional staff
White sand beach
Calm waters
High-quality food
Spacious rooms
Cons
Chemical smell
Language barrier
Guest reviews
based on 4428 reviews
4/5
based on 285 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Zel Cozumel
What types of alcoholic beverages and meals are part of the all-inclusive package?
10 March 2024
The all-inclusive package at Melia Cozumel includes all meals such as breakfast, lunch, dinner, and snacks, as well as a variety of drinks including alcoholic beverages.
When is the ideal time to experience perfect beach weather on Cozumel?
20 June 2024
Visiting during May or June is often considered the best time for delightful warm weather, perfect for beach activities.
What is the internet speed available for guests needing to work from their rooms?
12 July 2024
The hotel offers high-speed internet with fiber optics at a speed of 100X100 megabytes available to all guests.
Are there vegan food options available for guests with dietary restrictions?
30 September 2024
The resort's restaurants offer vegan options at no additional cost, but it's important to specify this upon arrival for the best selections.
Is there a designated area for hotel guests on the beach, and does it include dining options?
17 January 2025
While beaches in Mexico are public, the hotel does provide a reserved area for guests that includes access to a beach bar and restaurant as part of the all-inclusive package.
What transportation options are available to reach the hotel from the Cancun airport?
14 November 2024
To get to the hotel from Cancun airport, guests will need to take a transfer to Playa del Carmen and then a ferry to Cozumel, as there is no direct shuttle service available.
Are there specific premium liquors available as part of the all-inclusive package?
5 February 2025
The all-inclusive package includes national liquors and drinks; guests can also enjoy brands like Absolut Vodka, Red Label Whisky, and Tanqueray Gin at the bars.

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