"Access to the sea amazing, room with ocean view fantastic, fitness area brand new, and the restaurant level at the top."
De Bellis from United States
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"The rooms are very nice, they all have ocean views, and double tubs in the middle of them."
G.L. from United States
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"The food is the best food we have had at any all-inclusive, and the Japanese and Mexican restaurants rival pretty much any restaurant we've been to."
Alicia Jeanelle from United States
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All-inclusive 4-star oceanfront resort on Cozumel's coral reef
Amenities & Activities
Cozumel Palace sits directly on Palancar Reef, one of the world's largest coral reefs, offering guests in-water snorkeling and paddleboarding from the property. The resort has 2 swimming pools, 5 restaurants, and 4 bars, including a swim-up pool bar and a lobby bar with live entertainment most nights. Daily organized activities include water aerobics, pool volleyball, and themed parties, plus a state-of-the-art fitness center with certified instructors.
Rooms & Suites
All 186 guestrooms face the ocean and come with private balconies, many equipped with a hammock. Rooms include double spa bathtubs, and two-bedroom suites connect for families while maintaining separate privacy. Multi-bedroom suites allow groups and families to stay together with direct ocean views from every room.
Dining
The resort offers 4 included dinner restaurants: Bugambilias (Mexican), Gondola (Italian), Momo (Pan-Asian), and Flamingos (surf and turf grill by the pool). Breakfast and lunch are served at the Turquesa buffet, and the Sweet & Coffee Shop serves barista-made coffee, pastries, and ice cream throughout the day. Room service is available 24 hours, and guests can order through the Palace app.
Family & Children
The resort has a dedicated kids' club and a children's playground staffed by full-time entertainment personnel. Babysitting services are available on request, and the shallow pool area and on-site snorkeling gear allow younger guests to explore safely. Entertainment staff lead daily games, crafts, and pool activities specifically designed for children.
Location & Access
Cozumel Palace is 2 km from Cozumel International Airport, making transfers under 5 minutes by taxi. Guests have complimentary access to sister resorts in Cancún and can use the Palace app to coordinate ferry crossings to Playacar Palace. The property is within walking distance of downtown Cozumel shops and the ferry terminal to Playa del Carmen.
Highlights
Reef Access: Snorkel and paddleboard directly on Palancar Reef
Rooms: 186 ocean-facing rooms with double spa bathtubs
Dining: 5 on-site restaurants including Bugambilias, Momo & Gondola
Wellness: Spa with massages, facials, and a state-of-the-art fitness center
Family: Kids' club, playground, and babysitting services
Value: Complimentary access to sister resorts in Cancún
Must-do experiences
Swim with dolphins at Chankanaab Park for unforgettable fun.
Try authentic cochinita pibil at La Choza for unique flavors.
Visit the San Gervasio ruins to see ancient Mayan history.
Snorkel at Palancar Reef for vibrant marine life and coral.
Explore the artisans' market for local crafts and souvenirs.
Select your room type
Cozumel Palace offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Honeymoon Suite Ocean Front King Size Bed
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Ocean Front Suite Kids & Teens
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Ocean View Suite Kids & Teens
2 persons
50 sq. feet
1 King-size bed
Ocean view
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Cozumel Palace offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score
General
Non-smoking rooms
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Table tennis
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Indoor swimming pool
Beach access
Sun loungers
Entertainment
Spa & wellness centre
Jacuzzi
Massage
Open-air bath
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
Cozumel Palace boasts a delightful array of dining experiences, each offering a distinct taste of global and local cuisines. From intimate dinners under the stars to refreshing casual bites, every meal is a chance to indulge in exquisite flavors and culinary artistry.
TURQUESA
Italian, International
Ambiance
An inviting setting perfect for leisurely dinners, ideal for celebrating special moments.
Key Offerings
Enjoy signature Italian dishes and international favorites, with options to cater to vegetarian, vegan, gluten-free, and dairy-free diets. Don't miss out on the artistic desserts crafted by talented pastry chefs.
Reservation
Recommended
Open for dinner from 6:00 PM to 10:30 PM, daily.
BUGAMBILIAS
Mexican
Ambiance
A cozy yet vibrant dining space highlighting the rich culinary heritage of Mexico.
Key Offerings
Savor expertly crafted Mexican delicacies that celebrate traditional flavors and techniques, all made with the freshest local ingredients.
Reservation
Recommended
Open for dinner from 5:30 PM to 11:00 PM, daily.
MOMO
Asian
Ambiance
A modern and serene atmosphere with an emphasis on Asian culinary elegance.
Key Offerings
Delight in an array of authentic Asian dishes that transport the palate, featuring a variety of cooking styles and fresh ingredients.
Reservation
Recommended
Open for dinner from 5:30 PM to 11:00 PM, daily.
FLAMINGLOS SNACK BAR
Casual Snack Bar
Ambiance
A relaxed outdoor setting where guests can unwind with light bites and refreshing drinks.
Key Offerings
Perfect for a casual lunch or a late-night snack, offering favorites in a laid-back atmosphere complemented by cocktail hour.
Reservation
Not needed
Open for brunch and cocktail hour from 11:00 AM to 11:00 PM, with a break for a late-night menu from 6:30 PM to 11:00 PM, daily.
LOBBY BAR
Bar & Lounge
Ambiance
An elegant space where guests can gather for drinks, conversation, and light bites, open throughout the day.
Key Offerings
Enjoy a leisurely brunch or refreshing cocktails any time, amidst a welcoming and social atmosphere.
Reservation
Not needed
Open from 8:00 AM to midnight, daily.
Location
Av. Rafael E. Melgar Km15, Cozumel, 77600,
Explore Cozumel
Explore Cozumel
Top Attractions
Activities
Dining
Entertainment
Chankanaab Adventure Beach Park
15 minutes walking
A beautiful park featuring a beach, snorkeling spots, and a botanical garden. Perfect for family fun and relaxation.
Coral Reefs Monument
12 minutes walking
An iconic site showcasing marine life and a dedication to the coral reefs. Great for photography and sightseeing.
Museum of Cozumel
3 minutes driving
This museum offers insights into local history and culture with interactive exhibits. Ideal for families and culture lovers.
Punta Langosta Pier
10 minutes walking
A bustling pier with shops and views of the sea, providing a central hub for exploring local arts and culture.
Snorkeling Tours
5 minutes driving
Thrilling snorkeling tours to stunning reefs. Rentals available; booking in advance is recommended.
Yoga Classes
10 minutes driving
Relaxing yoga sessions offered in beautiful outdoor settings. Suitable for all levels; check schedules upon arrival.
Biking at Parque Quintana Roo
5 minutes walking
Enjoy scenic biking trails in the park. Bike rentals are available nearby for a great outdoor experience.
Rolandi's
4 minutes walking
An Italian restaurant known for its pizzas and pasta. Casual atmosphere, perfect for families. Reservations not needed.
El Postrecito
4 minutes walking
A dessert paradise famous for its delicious pastries and desserts. Perfect for a sweet treat after a meal.
No Name Bar and Grill
5 minutes walking
Offers a variety of American and Mexican dishes in a lively setting. Family-friendly with outdoor seating available.
Casa de la Cultura
20 minutes walking
A cultural center with art exhibits and local events. Regular performances make it a great spot for all ages.
Jeanie's
4 minutes walking
A local bar with live music and a laid-back vibe. Great for those looking to relax and enjoy regional nightlife.
Getting around
City Centre
Cozumel 17 min · 4600 ft
Airports
Cozumel (CZM) 7 min · 2.8 mi
Aeropuerto de Playa del Carmen (PCM) 47 min · 19.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Cozumel Palace provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
136
Reviews and Ratings
Feedback about Cozumel Palace from previous guests about their experience.
Review score
Based on 834 verified reviews
9.3 /10
Perfect
92 %
Recommend
Cleanliness
9.5/10
Comfort
9.6/10
Facilities
9.3/10
Free WiFi
9.3/10
Location
9.3/10
Paid Wi-Fi
10.0/10
Staff
9.8/10
Value for money
9.0/10
Pros
Sea views
Friendly staff
Clean rooms
Good location
Cons
Room renovation
Toilet issues
Lock problems
No supervisor
Guest reviews
based on 4847 reviews
4.5/5
based on 92 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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