Occidental Costa Cancun * Cancun All-Inclusive Spa

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Key details

About spa resort

Blvd. Kukulcan, Km 4,5, Cancun, Mexico, 77500

Close to Playa Linda beach

Great

8.4

7.7

/10

3.6

Loved by Occidental Costa Cancun guests

Spacious room
Excellent buffet
Amazing server
Clean hotel

"We were lucky enough to stay in room 505 which is Ocean Front with a large balcony big enough to seat 15 people."

AApilot_9 from United States

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"Has free kayaking, towel and drink service and a 24 hour snack bar with foods such as nuggets, pizza and nachos if you're into that."

Vivian N

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"The beach, although on the smaller size, is impeccable."

Vanessa

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Featuring a terrace and an outdoor swimming pool, the 4-star Occidental Costa Cancun hotel lies 1.1 km from Playa Langosta Public Beach. Situated just steps from the Scenic Tower Cancun and overlooking the ocean, this hotel offers a hot tub and a sauna.

Location

The beachfront hotel is a great place to stay due to its magnificent location in Cancun. The Kukulkan Avenue is also located 15 minutes' drive from the Occidental Costa.

Nature lovers will appreciate the proximity to Playa Las Perlas, which is 650 metres away. Options for cultural tourism include the Cancun Wax Museum, situated 4.7 km away.

Rooms

This property has 567 rooms with a balcony and a terrace. A flat-screen TV with satellite channels along with a minibar fridge, coffee and tea makers are provided. An ironing set and air conditioning are featured for guests' comfort.

Eat & Drink

You can also dine at the à la carte La Claraboya restaurant, with seafood delicacies. There is a lounge bar with free WiFi and live music. It also features a terrace for guests' comfort. You can visit a restaurant situated close by and taste Mexican cuisine.

Leisure & Business

Residents are offered fitness classes and massage therapy for a surcharge. Such entertainment events as live music and live performances arranged at the Occidental Costa Cancun. Furthermore, this Cancun hotel provides access to a wellness area, as well as a golf course.

Must-do experiences

Visit El Mercado 23 for fresh local produce and authentic snacks.
Try Tacos al Pastor at Taquería Los Chachalacos-simply the best!
Explore the Mayan culture at the Museo Maya de Cancun nearby.
Take a sunset stroll along the scenic Playa Delfines beach.
Discover the hidden gem of Isla Mujeres; it's just a ferry ride away.

Location: Great

8.5/10Review score

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Highlights from guests

DiningFood is amazing

The Italian restaurant stands out. The steak in both the Italian and Mexican restaurants impressed us. Plenty of options even for picky eaters.

Oliver from Canada

Review on

Children's AmenitiesKiddos Enjoyed

The kids club planned fun activities for all ages. Our children enjoyed their time there.

Alessandra from Brazil

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Room FeaturesBalcony is cherry

Each balcony has a hammock, which was a delightful addition. The hammock's quality and material were impressive.

Kenji from Japan

Review on

Spa & LeisureFun around pool

The games around the pool were fun. There were many things to do around the pool.

Maria from Spain

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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Ocean Front or Double Ocean sea view

2 persons

360 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Double Room Terrace

2 persons

360 sq. feet

2 Double beds

Shower

Coffee machine

room details

Double Room

2 persons

360 sq. feet

2 Double beds

Shower

Coffee machine

room details

Junior Suite Front Ocean View

2 persons

830 sq. feet

1 King-size bed

Coffee machine

Bathtub

room details

Click button to see more rooms

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Golf course

Services

Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Massage
Public Bath
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

At Occidental Costa Cancun, dining is a delightful affair with four distinct restaurants showcasing a range of local and international flavors. Guests can enjoy fresh seafood, traditional Mexican fare, delectable Italian dishes, and an array of international cuisines in inviting settings.

Occidental Costa Cancun Restaurant photo

La Claraboya

Seafood

Ambiance

Set against the backdrop of the ocean, La Claraboya invites diners to enjoy fresh catches of the day in a casual yet charming atmosphere.

Key Offerings

Signature seafood plates, catch of the day specials, and a relaxed vibe perfect for beachside dining.

Reservation

Open daily from 07:00 - 11:00, 13:00 - 18:00, and 19:00 - 22:00.

Albatros

International

Ambiance

This spacious venue offers a warm and inviting environment where guests can enjoy a mix of global flavors.

Key Offerings

A varied selection of international favorites for breakfast, lunch, and dinner, along with themed culinary events.

Reservation

Open daily from 07:00 - 11:00, 12:00 - 15:00, and 18:00 - 22:00.

Mexico Lindo

Mexican

Ambiance

Experience the vibrant culture of Mexico in a lively atmosphere featuring colorful decor and traditional music.

Key Offerings

Authentic Mexican dishes ranging from tacos to enchiladas, all served with a side of warmth and hospitality.

Reservation

Open daily from 18:00 - 22:30.

La Trattoria

Italian

Ambiance

Enjoy a cozy, intimate setting that brings the charm of an Italian bistro to life.

Key Offerings

Delicious homemade pasta, classic pizzas, and a selection of fine wines, ideal for romantic dinners.

Reservation

Yes

Open daily from 19:00 - 22:30.

Occidental Costa Cancun Location

Blvd. Kukulcan, Km 4,5, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan, Km 4,5, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

3800 ft

Landmark

Float Fun Cancun

3500 ft

Church

Parroquia de Cristo Resucitado

1.3 mi

Landmark

Jardin del arte

3500 ft

Landmark

El Eden Ecological Reserve

4600 ft

Landmark

Andiani Travel Group

4900 ft

Landmark

Monumento a los Ninos Heroes

4900 ft

Beach

Playa Las Perlas

1.2 mi

Beach

Playa Tortugas

1.4 mi

Landmark

Malecon Tajamar

1.6 mi

Harbour

Aquatours Cancun

1.3 mi

Market

Mercado 28

3.1 mi

Landmark

Playa Tortuga Ferry Terminal

1.4 mi

Landmark

Bungee in Cancun

1.4 mi

Landmark

Sail Away Cancun

1.4 mi

Landmark

Club De Playa

1.4 mi

Night club

Barezzito Puerto Cancun

1.6 mi

Landmark

Plaza de Toros Cancun

2.1 mi

Mall

Malecon Americas Cancun

2.1 mi

Golf Course

Puerto Cancun

2.1 mi

Event hall

B2B Center Cancun

2.0 mi

Night club

ANTIQUE Puerto Cancun

2.1 mi

Store

Superama Bonampak

2.2 mi

Landmark

Amigos de Sian Ka'an

2.1 mi

Landmark

CrossFit Revolver Cancun

2.3 mi

Square

Las Palapas

2.7 mi

Landmark

Arrecifes

2.3 mi

Night club

Distrito Cavana

2.3 mi

Nearby

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

1000 ft

Blvd. Kukulcan km.5

Galeon Capitan Hook

1500 ft

Restaurants

Cocoa Grill & Seafood Restaurante

1500 ft

Blvd. Kukulcan Km 4.5 En Grand Oasis

Las Hijas De La Tostada

1.3 mi

Boulevard Kukulcan,166 Hotel Zone

Explore Cancun

Explore Cancun's Best

Scenic Tower Cancun

4 minutes walking

360-degree views of Cancun from 110 meters high, ideal for photo opportunities. Enjoy a refreshing drink at the bar.

El Eden Ecological Reserve

17 minutes walking

A natural reserve showcasing diverse flora and fauna, perfect for nature lovers. Offers guided tours for deeper exploration.

Playa Langosta

14 minutes walking

A beautiful beach with calm waters, ideal for families. Facilities include showers and beachfront dining options.

Interactive Aquarium

7 minutes driving

Engaging exhibits with opportunities to interact with marine life. Special shows and feeding sessions enhance the experience.

Water Sports at Playa Tortugas

25 minutes walking

Thrill-seeking water sports such as parasailing and jet skiing. Rental services available on-site for convenience.

Yoga Classes at The Ocean Spa Beach

6 minutes walking

Relaxing beachside yoga classes available. Perfect for unwinding and enjoying the serene atmosphere of the ocean.

Bungee at Bungee in Cancun

25 minutes walking

An adrenaline-pumping bungee experience with stunning views. Safety measures in place; suitable for thrill-seekers.

Cultural Festivities at Mercado 28

7 minutes driving

Vibrant local market featuring food, crafts, and cultural events. Enjoy authentic Mexican cuisine and live music performances.

Cocoa Grill & Seafood Restaurante

6 minutes walking

Casual grill atmosphere with fresh seafood dishes. Signature ceviche and tacos; family-friendly with vegetarian options.

Las Hijas De La Tostada

5 minutes driving

Lively ambiance offering delicious tostadas and authentic Mexican fare. Popular for its vibrant decor and generous portions.

Galeon Capitan Hook

6 minutes walking

Family-friendly pirate-themed dinner show. Live entertainment and engaging performances create an enjoyable evening atmosphere.

Barezzito Puerto Cancun

10 minutes driving

Trendy nightlife spot known for cocktails and live music. Great for dancing and socializing with a vibrant crowd.

Getting around

City Centre

Cancun10 min · 3.8 mi

Airports

Isla Mujeres (ISJ)32 min · 12.9 mi

Cancun (CUN)33 min · 13.3 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

The hotel Occidental Costa Cancun provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2008

Number of floors:

Number of rooms:

567

Former name

Barcelo Costa Cancun/Gran Costa Real

Reviews and Ratings

Feedback about Occidental Costa Cancun from previous guests about their experience.

Review summary

Based on recent reviews

Occidental Costa Cancun is generally well-received, with many guests appreciating its prime location near the Xcaret ferry for easy trips to Isla Mujeres and convenient access to public transportation right outside the hotel. The rooms are often described as spacious and clean, some offering outstanding ocean views from wraparound balconies, and feature amenities like restocked minibars and reliable WiFi. Guests generally enjoy the variety of food options at the restaurants, and the size of the pool, although some have noted the beach area is small and at times, the smell of diesel from nearby boats can be unpleasant.

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Review score

Based on 3532 verified reviews

8.2/10

Great

77%

Recommend

Cleanliness

8.8/10

Comfort

8.8/10

Paid Wi-Fi

6.8/10

Breakfast

8.0/10

Pros

Excellent location

Great food

Exceptional service

Cons

Slow check-in

Limited beach area

based on 10471 reviews

4/5

Ben from United Kingdom

Family with children

Double Room

5 nights in November 2025

Reviewed: January 27, 2026

9/10

awesome foodkosher restrictions

The food was awesome. Everyone was kind and willing to. The waiters accommodated kosher restrictions very well.

The beach was not so clean.

0 Helpful

Joseph from Canada

Family with children

Double Room

4 nights in November 2025

Reviewed: January 16, 2026

9/10

solid stay with friendly staff

friendly staffgluten allergywonderful cocktailsconstant cleaning

the restaurant staff, including william and alfredo, took great care of my gluten allergy. jasson at the lobby bar made wonderful cocktails and always smiled. pool staff engaged visitors with games and activities, and jj and ivy were cute. the staff cleaned constantly and kept all bathrooms stocked and clean.

the music from the nightly stage shows was loud in my room. the bass bumped against the walls until late.

Facilities

8/10

the hotel provides a spa and a gym , though it does not have many amenities. day and evening shows offer entertainment. breakfast has many delicious options to choose from, like fresh fruit and omelets , but i did not try lunch or dinner.

0 Helpful

jackson from united states

Family with children

double room

3 nights in November 2025

Reviewed: January 11, 2026

9.0/10

great hotel experience

beachfront locationclean roomfriendly staffinclusive food

the beachfront location was excellent the rooms were clean. the staff was very friendly i found the all inclusive food and drinks better than i expected. the atmosphere felt relaxing and enjoyable it was great value for the price. i would stay here again for sure

Facilities

9/10

the hotel has multiple food and bar options i found the beach and pool areas well maintained. the hotel overall was beautiful there were daily entertainment options available to enjoy.

Dining

8/10

the snack corner offers 24 hour snacks including pizza burgers and fries i liked the variety of food. the buffet provides many options with changes every day the breakfast buffet was good.

Location

10/10

the location is really good it is next to the port for isla mujeres. the hotel is close to the city center a 15 minute drive by taxi cabs are available in front of the hotel.

0 Helpful

Questions of the users

About Occidental Costa Cancun

Is COVID-19 testing available for guests who need to return to the US after their stay?

10 November 2024

Onsite COVID testing is available at the hotel, including Rapid Antigen tests for $33 USD and PCR tests for $125 USD. Results can be printed and will be ready within 24 hours.

Are balconies or terraces included with the rooms at Occidental Costa Cancun?

7 January 2025

Yes, the rooms come with either a balcony or a terrace for guests to enjoy the beautiful surroundings.

Does the all-inclusive rate cover meals and drinks?

20 February 2025

Yes, the all-inclusive plan includes all meals-breakfast, lunch, and dinner-as well as domestic beverages.

Are alcoholic beverages part of the all-inclusive package?

15 March 2025

Yes, the all-inclusive package includes a selection of national alcoholic drinks.

What does 'all-inclusive' specifically encompass at this hotel?

2 April 2025

The all-inclusive plan covers breakfast, lunch, and dinner, along with domestic drinks. Additional services such as transportation, spa treatments, wifi, and tours are not included.

How many dining options are available at the hotel?

25 April 2025

The hotel features four restaurants offering a variety of cuisines including seafood, Italian, Mexican, and an international buffet.

Are drinks served poolside included in the all-inclusive package?

10 May 2025

Yes, drinks are included in the all-inclusive rate and waitstaff are available to serve drinks poolside.

Can guests request additional services like jet skis during their stay?

18 June 2024

Yes, information on jet ski rentals can be obtained at the hotel during check-in.

Are there additional charges for using the wifi at the hotel?

30 July 2025

Yes, there is an extra charge for wifi, as it is not included in the hotel rate.

Does the hotel have entertainment options for guests in the evenings?

12 August 2025

Yes, regular evening entertainment activities such as karaoke, themed dinners, and movie nights are offered for guests to enjoy.

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OCCIDENTAL COSTA CANCUN, Cancun

About spa resort

Loved by Occidental Costa Cancun guests

Location

Rooms

Eat & Drink

Leisure & Business

Must-do experiences

Select your room type

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Dining Onsite

La Claraboya

Albatros

Mexico Lindo

La Trattoria

Occidental Costa Cancun Location

Reviews and Ratings

solid stay with friendly staff

great hotel experience

Next best alternative

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