EMPORIO CANCUN | Cancun ★ Relax & Enjoy at luxurious spa resorts

75 photos

Enjoy

up to 10% less

compared to Booking.com!

Key details

About spa resort

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500

Close to the beach

Great

8.1

7.7

/10

4.0

3.4

Loved by guests

Spacious rooms
Comfortable beds
Friendly staff
Good breakfast

"Gorgeous views from the balcony, on the beach, with plenty of options of pools to swim in."

Richard from Australia

read full review

"The beach in front is stunning."

Roam51449882797 from Canada

read full review

"Love being able to walk out onto the beach, walk down to the road and catch a ride or take the bus into town."

Karen from United States

read full review

The 4-star Emporio Cancun hotel enjoys an excellent location in the very heart of Cancun, about a 5-minute walk from the modern Mayan Museum of Cancun. Located around 7 km from Ventura Park Cancun, the hotel overlooks the lagoon and features a sunbathing terrace and various recreational opportunities.

Location

This smoke-free hotel lies right near MUSA Underwater Museum and offers views of the Caribbean Sea. Within 25 minutes' walk of the Emporio Cancun you will reach EL REY ruins.

A private beach is 450 metres from the beachfront property, while Interactive Aquarium is situated 4.7 km away.

For those traveling from afar, Cancun airport is 18 minutes' drive away.

Rooms

This Cancun hotel offers 594 comfortable rooms, some of which comprise a balcony and a terrace. The bright interior features a tiled floor, along with a writing desk. Offering a separate toilet and a shower, the bathrooms are also appointed with a hairdryer and a shower cap.

Eat & Drink

The à la carte CuA restaurant welcomes guests with international dishes. A swim-up bar is available on site. You can visit a seafood restaurant situated close by and taste South American cuisine.

Leisure & Business

Leisure options include a fitness centre and spa therapy offered for a surcharge. Also, at Emporio Cancun hotel, guests can relax in a swimming pool or engage in ping-pong and billiards. Furthermore, this accommodation provides access to a wellness centre, as well as a tennis court.

Must-do experiences

Savor authentic Tacos al Pastor at El Fogón nearby.
Explore the vibrant Mercado 28 for local crafts and street food.
Visit the ancient ruins at El Rey for a fascinating history lesson.
Enjoy a sunset stroll at Playa Delfines, our local beach paradise.
Take a day trip to the serene Isla Mujeres, just a short ferry ride away.

View resort on map

Top location:Highly rated by recent guests(9.0)

Highlights from guests

Children's AmenitiesKids' Paradise

The resort offers dedicated kids' pools with slides, a splash pool, and a supervised kids' club for ages 4-12.

Mia Rodriguez from Spain

Review on

DiningBreakfast Bliss

Breakfast runs until noon! The buffet has everything you could want, including delicious coffee and authentic Mexican dishes.

Jane Smith from United Kingdom

Review on

Room FeaturesOcean Views

The rooms are spacious and clean, each featuring a balcony with gorgeous ocean views. Some rooms have swim-out access.

David Lee from United States

Review on

Spa & LeisurePool Variety

Multiple pools cater to all ages, including adults-only, infinity, and family pools, plus jacuzzis for relaxation.

Isabelle Dubois from France

Review on

View all

Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

2 persons

35 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe King Ocean Front Suite

2 persons

40 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Double Room Partial Ocean View

2 persons

35 m²

2 Double beds

Shower

Coffee machine

room details

Swim Up Ocean Front Double Adults Only

2 persons

35 m²

2 Double beds

Shower

Coffee machine

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Private beach
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Water sports
Golf course
Billiard tables
Table tennis
Yoga class

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Air conditioning
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Emporio Cancun offers a delightful range of dining experiences, blending international flavors with local textures. Guests can unwind in family-friendly environments or savor traditional and modern cuisines, ensuring a warm and inviting atmosphere throughout each unique setting.

CúA

International

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Enjoy a diverse selection of dishes that bring together global culinary traditions. This restaurant boasts a lively atmosphere, perfect for gatherings and family meals.

Reservation

Open for breakfast, lunch, and dinner.

Bacoli

Italian

Ambiance

Traditional

Key Offerings

Bacoli invites diners to indulge in authentic Italian dishes, crafted with care. Guests can enjoy a cozy setting that accentuates the flavors of Italy, featuring house-made pasta and classic recipes.

Reservation

yes

Open Tuesday to Sunday from 6:00 PM to 11:00 PM.

Sunset Grill

Mexican

Ambiance

Family friendly, Traditional

Key Offerings

This venue showcases the bold and vibrant flavors of Mexican cuisine, perfect for family dinners. The inviting atmosphere creates a perfect backdrop for savoring traditional dishes.

Reservation

Open Wednesday to Sunday from 6:00 PM to 11:00 PM.

Location

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

1.9 km

Landmark

El Rey Archaeological Zone

2.0 km

Landmark

Iberostar Cancun Golf Course

1.2 km

Landmark

Extreme Games Cancun

1.3 km

Landmark

Dolphinaris Cancun

2.1 km

Landmark

Avenida Kukulkan

3.4 km

Night club

H Roof

2.2 km

Mall

Luxury Avenue

3.2 km

Museum

Museo Subacuatico de Arte

3.4 km

Landmark

Museo Sensorial del Tequila

3.4 km

Beach

Playa Marlin

3.6 km

Landmark

Laguna Nichupte

3.5 km

Landmark

Marlin Beach

3.5 km

Aquarium

Interactive Aquarium

4.2 km

Museum

Cancun Wax Museum

4.3 km

Landmark

Scorpion's Temple ruins

4.4 km

Landmark

Yamil Lu'um Archeological Site

4.4 km

Mall

La Madonna

4.2 km

Park

arte Garden

4.3 km

Landmark

Laguna del amor

4.5 km

Spa Centre

NIZUC Resort & Spa

4.6 km

Landmark

Museo de Arte Popular Mexicano

5.3 km

Theme Park

Ventura Park Cancun

6.8 km

Nearby

Museum

Mayan Museum of Cancun

270 m

Museum

Parque Maya Cancun

390 m

Restaurants

Bacoli Tratoria

20 m

Boulevard Kukulcan Km 17

Captain's Cove

270 m

Blvd Kukulkan Km 16. 5

Pina Colada Restaurant

170 m

Boulevard Kukulcan Omni Hotels & Resort

Spices Restaurant

370 m

Boulevard Kukulcan Km. 17

Galeon Columbus

370 m

Blvd Kukulcan 16.6

Terranostra

370 m

Boulevard Kukulcan Km 21

Sunset Bar

370 m

Boulevard Kukulcan km 20 at Westin Resort & Spa

Pancho & Willy's Cantina

290 m

KM 16 Kukulcan Blvd - at Captain's Cove

Cayo Largo Restaurant

1.3 km

Kukulcan Boulevard 17. 5 km Royal Islander Hotel

Explore Cancun

Local Experiences Near Emporio Cancun

Mayan Museum of Cancun

4 minutes walking

Mayan Museum features ancient artifacts and beautiful gardens, showcasing rich Mayan history and culture.

Playa Delfines

25 minutes walking

A pristine beach known for its turquoise water and soft sand, perfect for sunbathing and family picnics.

El Rey Archaeological Zone

25 minutes walking

Home to ancient ruins, El Rey provides insight into Mayan civilization and features iguanas roaming freely.

Extreme Games Cancun

15 minutes walking

An adventure park offering thrilling activities like zip lining and water sports for an adrenaline-packed day.

Water Sports at Playa Delfines

25 minutes walking

Enjoy jet skiing, parasailing, and snorkeling at Playa Delfines; rentals are available directly on the beach.

Relaxation at Parque Maya Cancun

5 minutes walking

A peaceful park ideal for yoga or leisurely strolls amidst lush greenery and tranquil surroundings.

Bacoli Tratoria

1 minute walking

Italian cuisine with a cozy atmosphere, offering handmade pasta and a selection of fine wines; reservations recommended.

Captain's Cove

4 minutes walking

Seafood dining with waterfront views, known for its fresh catch and rich flavors; a fantastic spot for sunset dinners.

H Roof

25 minutes walking

Trendy rooftop lounge featuring live music, crafted cocktails, and stunning panoramic views of Cancun's nightlife.

Interactive Aquarium

10-minute drive

Offers family-friendly experiences with marine exhibits and the opportunity to feed sharks and rays.

Getting around

City Centre

Cancun18 min · 12.0 km

Airports

Cancun International Airport (CUN)24 min · 16.0 km

Isla Mujeres, Quintana Roo (ISJ)51 min · 33.7 km

Reviews and Ratings

Feedback from previous guests about their experience.

Hannah

United Kingdom, January 2025

8.2/10

My family and I had an amazing time at this hotel, with friendly staff and a fantastic beach experience. The rooms were comfortable, especially with the beautiful views. However, we found dining options a bit pricey and the beach vendors were quite pushy. Overall, it was a memorable family trip, and I would definitely choose this hotel again!

Rooms

8.0

The room was spacious and comfortable, especially after being upgraded to a suite with a stunning ocean view. It felt modern and inviting, although I noticed about a third of the hotel is still under renovation.

Service

10.0

The service was outstanding, and staff members like Gabriel provided great recommendations and assistance throughout our stay. The front desk went out of their way to accommodate us.

Location

9.0

The location was fantastic, right on a beautiful stretch of beach and close to a bus stop for easy access to the city. It was very convenient for family outings.

Dining

5.0

Dining options were on the expensive side, with meals averaging around $60 for our family, and the portion sizes were not exactly generous. However, we enjoyed the beachside food service.

Facilities

9.0

The facilities were impressive, especially the pool area that was well-kept and perfect for the kids. The beach amenities were also lovely, with plenty of loungers and palapas.

Want early booking discounts?

Get the best spa resort rates now!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel offers a full breakfast at the price of MXN 545 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

594

Former name

The Royal Mayan

Questions of the users

About Emporio Cancun

What does the all-inclusive package at Emporio Cancun cover?

12 February 2025

The all-inclusive package includes breakfast, lunch, dinner, a variety of snacks, and a selection of beverages throughout your stay.

Is the beach area at Emporio Cancun currently accessible to guests?

18 April 2024

The beach is open to guests at present, and it is expected to remain accessible during your stay.

Can you explain what a swim-up ocean front room is?

05 March 2025

A swim-up ocean front room offers direct access to the infinity pool as well as quick access to the beach, allowing guests to easily transition from their room to swimming or sunbathing.

Are meals included in the all-inclusive package?

20 January 2025

Yes, the all-inclusive plan covers breakfast, lunch, and dinner served buffet style, along with a range of premium drinks and snacks.

How does the payment process work for booking at Emporio Cancun?

15 March 2024

A deposit amounting to 50% of the total cost will be charged five days prior to your arrival, allowing you to settle the remaining balance upon check-in.

Does the hotel offer COVID-19 testing for guests?

10 April 2025

COVID-19 PCR testing is available for guests, and it is recommended to request information about testing upon arrival at the front desk.

Are food and beverage services still available during the pandemic?

30 July 2024

Yes, food and drink services are operational, with restaurants and bars open for guests to enjoy.

Is it possible to use a different name for credit card payments when booking?

27 November 2024

Guests can pay using a credit card that is not in their name. Payment can be made upon arrival using cash, card, or a combination of both.

What are guests entitled to if they book the Deluxe King Suite All-Inclusive?

22 December 2024

Booking the Deluxe King Suite All-Inclusive grants guests access to all restaurants, meals, snacks, and alcoholic beverages until 23:00 hrs.

Is there a charge for Wi-Fi access at Emporio Cancun?

14 October 2024

Wi-Fi is free for all guests throughout the resort, allowing you to stay connected during your stay.

How many restaurant options are available for guests opting for all-inclusive meals?

03 January 2025

There are three different restaurant choices available for guests on the all-inclusive meal plan, providing a variety of dining experiences.

How many bars are there at Emporio Cancun for guests to enjoy?

25 May 2024

There are six bars located throughout the property, including options near the beach, pools, and the main restaurant, ensuring a varied experience for guests.