Boulevard Kukulcan Km 20 Hotel Zone,
Cancun,
Mexico,
77500,
Quintana Roo
-
Next to the beach
Great
8.6
9.1
/10
4.8
4.0
/5
Loved by Sun Palace (Adults Only) guests
Ocean front rooms
Thoughtful service
Beautiful pools
Delicious food
"Very friendly staff, ocean view was excellent and the glass balcony always clean no pigeons (birds poop)."
Rusty from United States
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"Looking over the edge of the infinity pool that seamlessly blends in to the ocean leading to a perfect horizon at sunrise is just my absolute favourite!"
KingCityDancemom from Canada
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"The room was amazing, it had a bar with liquor on tap, and Jacuzzi Tub in the room."
mealysr from United States
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The 5-star Sun Palace Cancun hotel is located within a 4-km distance of the Ventura Park Cancun water park and features a steam room, a Jacuzzi, and a sauna. Providing access to such entertainment venues as the dinner theater "Backstage Theatre" approximately a 15-minute ride away, this Cancun hotel has 4 restaurants.
Location
The hotel is about 5 km from Cancun airport and around 7 km from such cultural venues as the underwater museum "Museo Subacuatico de Arte". Guests can find Mayan Archaeological Museum of Cancun nearly a 10-minute drive from the Sun Palace.
A private beach is a mere 250 metres from the accommodation, while the sand Playa Delfines Beach is situated only 1.9 km away.
Rooms
There are 263 rooms comprising a balcony and a sitting area. They come with a flat-screen TV with satellite channels, as well as such comforts as climate control. Also, there is a laptop-sized safe, a minibar fridge, tea and coffee making equipment provided. Nice touches to enhance your stay include a separate toilet and a shower, along with hairdryers and towels.
Eat & Drink
Sun Palace hotel features Aurora restaurant.
Leisure & Business
Guests can relax at an infinity pool or indulge themselves at a wellness centre. This Cancun hotel also features a laptop safe and a xerox for those arriving on business.
Must-do experiences
Visit the El Rey Ruins for a glimpse of Mayan history nearby.
Savor cochinita pibil at Las Cazuelas for a local culinary delight.
Stroll through Mercado 28 for vibrant crafts and authentic souvenirs.
Explore the beautiful underwater sculptures at MUSA snorkeling site.
Catch a traditional Mariachi show at Plaza Garibaldi for local culture.
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Select your room type
The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Governor Suite Partial Ocean View King Size Bed
2 persons
575 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior Honeymoon Suite Ocean View King Size Bed
2 persons
575 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior Junior Suite Ocean View Double Bed
2 persons
475 sq. feet
2 Queen Size Beds
Shower
Coffee machine
room details
Superior Deluxe Ocean View King Size Bed
2 persons
435 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The resort offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage
Open-air bath
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Sun Palace (Adults Only), indulge in a delightful tapestry of flavors from around the world, seamlessly blending Mexican and international cuisines. Each of the dining venues offers a unique ambiance that caters to a variety of moods, whether seeking a romantic dinner or a lively gathering.
AURORA
Mexican and International
Ambiance
Bright and welcoming, with a relaxed atmosphere perfect for leisurely dining.
Key Offerings
Savor a diverse menu including vegetarian, vegan, and gluten-free options for breakfast, lunch, and dinner. Signature dishes reflect an exquisite fusion of traditional Mexican recipes and global flavors.
Reservation
Not needed
Open daily for breakfast from 07:00 to 11:30 and dinner from 18:00 to 23:00.
LA TRATTO
Italian
Ambiance
Cozy and intimate, perfect for savoring authentic Italian dishes.
Key Offerings
Enjoy classic Italian cuisine with a modern twist. Dine on traditional favorites prepared with fresh, quality ingredients in a charming setting.
Reservation
Recommended
Open daily for dinner from 18:00 to 23:00.
FUEGO
Steakhouse
Ambiance
Sophisticated yet comfortable, offering a warm atmosphere for evening meals.
Key Offerings
Delight in expertly grilled steaks and a selection of sides. This restaurant specializes in a vibrant dining experience under soft lights, enhancing the flavor with every bite.
Reservation
Not needed
Open Monday to Friday for dinner from 18:00 to 22:00.
THAI
Asian
Ambiance
Modern and elegant, evoking the tranquil essence of Thailand.
Key Offerings
Explore a rich array of Thai dishes, emphasizing aromatic herbs and spices, all served in a serene setting to enhance every culinary moment.
Reservation
Recommended
Open daily for dinner from 18:00 to 23:00.
Sun Palace (Adults Only) Location
Boulevard Kukulcan Km 20 Hotel Zone,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kukulcan Km 20 Hotel Zone,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Delfines
1.2
mi
Landmark
El Rey Archaeological Zone
1.2
mi
Museum
Mayan Museum of Cancun
2.2
mi
Beach
Royal Beach Club
2600 ft
Landmark
Beach
3000 ft
Landmark
EL REY ruins
1.2
mi
Spa Centre
NIZUC Resort & Spa
4200 ft
Landmark
Museo Subacuatico de Arte
5100 ft
Landmark
View Point
1.2
mi
Landmark
Cancun sign
1.3
mi
Landmark
Mirador playa delfines
1.3
mi
Landmark
Iberostar Cancun Golf Course
1.4
mi
Golf Course
Golf Club
1.4
mi
Landmark
Golf with a view
1.4
mi
Theme Park
Ventura Park Cancun
2.5
mi
Landmark
San Miguelito
2.0
mi
Landmark
San Miguelito Archeological Site
1.9
mi
Museum
Parque Maya Cancun
2.1
mi
Landmark
Escuela de Vela Puerto Cancun
2.1
mi
Landmark
Cancun Golf Pro
2.1
mi
Landmark
Toji Bar
2.1
mi
Landmark
Querida del Mar - Cancun Fishing Charter
2.1
mi
Landmark
La Rana Cancun
2.1
mi
Landmark
BLU Cancun
2.1
mi
Landmark
HRoof
2.1
mi
Museum
MUSA Underwater Museum
2.2
mi
Landmark
Aquafun Marina
2.2
mi
Landmark
Albatros Catamarans
2.2
mi
Event hall
Oasis Arena
2.4
mi
Amusement Park
Wet 'n Wild
2.5
mi
Nearby
Beach
Royal Beach Club
2600 ft
Beach
2000 ft
Restaurants
Casa del mar
1400 ft
Blvd. Kukulcan Km 20. 5 Cauncun Plaza
Arrecifes
2100 ft
Blvd. Kukulcan Km. 20
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Playa Delfines
25 minutes' walk
A beautiful public beach known for its golden sands and turquoise waters, ideal for relaxation and stunning sunset views.
El Rey Archaeological Zone
25 minutes' walk
Ancient Mayan ruins featuring well-preserved structures, iguanas, and a glimpse into the region's historical significance.
Mayan Museum of Cancun
10-minute drive
An insightful museum showcasing Mayan artifacts and history, with a beautiful surrounding garden that invites exploration.
Royal Beach Club
10 minutes' walk
An exclusive beach club offering luxurious amenities, including beach beds, cabanas, and water sports for a perfect day out.
Snorkeling Tour
10-minute drive
Guided snorkeling trips to vibrant coral reefs. Rentals and tours available for an unforgettable underwater experience.
Yoga Classes
10 minutes' walk
Outdoor yoga sessions offered nearby, with beachside settings perfect for relaxation and mindfulness in a serene environment.
Casa del Mar
5 minutes' walk
Charming seaside restaurant known for its fresh seafood and traditional Mexican dishes, with a cozy dining atmosphere.
Arrecifes
8 minutes' walk
An upscale eatery offering a diverse menu, featuring gourmet international cuisine with stunning views of the Caribbean Sea.
Coco Bongo
15-minute drive
A vibrant nightlife venue famous for live shows, music, and an energetic atmosphere, ideal for couples and thrilling evenings.
Backstage Theatre
15-minute drive
A local theater offering various performances, including plays and musicals, perfect for a relaxed night out for all ages.
Getting around
City Centre
Cancun22 min
·
8.9
mi
Airports
Cancun (CUN)20 min
·
8.2
mi
Isla Mujeres (ISJ)56 min
·
23.1
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a american breakfast for a fee.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
263
Reviews and Ratings
Feedback about Sun Palace (Adults Only) from previous guests about their experience.
Review score
Based on 1169 verified reviews
9.3/10
Perfect
90%
Recommend
Breakfast
8.3/10
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
9.1/10
Location
9.1/10
Staff
9.2/10
Value for money
8.2/10
Pros
Comfortable room
Excellent staff
Beautiful pool
Beach access
Exceptional shows
Cons
Room upselling
Tainted alcohol
Guest reviews
based on 181 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sun Palace (Adults Only)
I'm interested in booking a shorter stay than my friends who reserved for a week. Why is the price similar for less nights?
12 February 2024
Rates may vary based on demand and availability, even for shorter stays. For the most accurate information, it's best to check directly or inquire via private message.
Is there an airport shuttle available, and how do I arrange it?
25 March 2024
An airport shuttle service is offered but not included in the booking. Advance reservation is required for this service.
Could you clarify what is included in the all-inclusive package? Are spa services part of it?
4 April 2024
All-inclusive features luxurious accommodations, 24-hour room service, gourmet dining, and premium beverages. However, spa treatments and some activities have additional fees.
What are the additional services besides accommodations included in the all-inclusive experience?
15 May 2024
In addition to accommodations, guests can enjoy gourmet meals, unlimited drinks, and various activities. Spa treatments and some premium dining options may incur extra charges.
Is this hotel exclusively for adults, or are families allowed as well?
30 June 2024
This resort is exclusively for adults, ensuring a serene and romantic atmosphere for guests.
Are there any special options for vegans at the dining establishments?
20 July 2024
The resort offers vegan meal options across its various dining venues. Guests are encouraged to check the menus or contact staff for specific dietary needs.
If I decide to cancel my non-refundable booking, what are my options?
5 August 2024
For non-refundable bookings, it's advisable to consult the booking team directly to explore potential options that may be available.
Are there facilities such as a pool lift available for guests who require mobility assistance?
12 September 2024
The resort is equipped to assist guests with mobility needs, including the availability of a pool lift.
Do guests have the option to explore dining and drinks at other Palace Resorts nearby?
22 October 2024
Yes, guests can visit other Palace Resorts. Reservations can be made through the Palace Resorts App, although a Day Pass fee may apply for certain locations.
What is the estimated travel time from the airport to the hotel?
13 November 2024
The journey from the airport to the resort typically takes around 30 to 35 minutes, depending on traffic conditions.
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