> Rancho Encantado * Spa Resort Bacalar

Name: HOTEL RANCHO ENCANTADO, Bacalar
Address: Carretera Federal 307 Km 24, Bacalar, Quintana Roo, 77930
Price range: US$180+
Rating: 8.9

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Hotel Rancho Encantado Bacalar Exterior photo

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Key details

About spa resort

Carretera Federal 307 Km 24, Bacalar, 77930

Next to Lake Bacalar

Great

8.9

9.5

/10

4.7

4.8

Loved by Hotel Rancho Encantado guests

Beautiful location

Attentive staff

Spacious rooms

Private deck

Delicious breakfast

"We stayed in one of the gardin suites that had its own large hot tub/pool which was the perfect hot tub temperature."

Natasha R from Canada

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"Our room had a quiet, discreet back garden with deck chairs and a direct access to the water."

Alessandro from United Kingdom

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"Amazing lakeside location, huge rooms, comfy beds."

Charlotte from United Kingdom

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Eco-friendly resort on the shores of Bacalar Lagoon

Accommodations

Hotel Rancho Encantado offers 32 air-conditioned bungalows with minimalist rustic decor. Some bungalows provide direct lake views and private docks for lagoon access. The rooms include private bathrooms with showers and coffee makers.

Dining

The full-service restaurant serves regional and international cuisine using organic, locally sourced ingredients. A free cooked-to-order breakfast is included for all guests. The restaurant opens from 08:00 to 21:30 and offers an on-site bar with wine and champagne.

Wellness & Recreation

The on-site spa offers various relaxation treatments including massages, body treatments, and spa packages. Guests have access to an outdoor swimming pool and a hot tub. Yoga classes are available, and the spa lounge provides a relaxation area.

Activities & Location

Complimentary kayaks and paddle boards are available for guests to explore the lagoon. The hotel offers a private beach area and organizes boat tours of Bacalar Lagoon. Nearby attractions include San Felipe Fort (2 km away) and the Chacchoben archaeological site.

Services & Family Features

Meeting facilities measuring 1,216 square feet are available for events and gatherings. The hotel provides family rooms, a 24-hour front desk, and a tour desk. Airport shuttle service to Chetumal International Airport (15-minute drive) is offered, along with luggage storage.

Highlights

Location: On Bacalar Lagoon, 15 min from Chetumal Airport

Rooms: 32 bungalows with lake views and private docks

Dining: Organic local ingredients, free cooked-to-order breakfast

Wellness: Spa with massages, outdoor pool, hot tub

Activities: Free kayaks, paddle boards, boat tours

Services: Meeting facilities (1,216 sq ft), family rooms

Must-do experiences

Swim in the stunning Cenote Azul for a refreshing escape.
Savor fresh ceviche at El Manatí for a taste of local seafood.
Kayak on Bacalar Lagoon at sunset for breathtaking views.
Visit the Fort of San Felipe to learn about Bacalar's history.
Explore the colorful Bacalar Market for handmade crafts and treats.

Location: Perfect

9.1/10Review score

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Highlights from guests

Sports & FitnessLagoon Fun

Kayaks and paddle boards are free to use. The lagoon's clear waters make for amazing swimming right off the private dock.

Carlos from Spain

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DiningDelicious Flavors

The restaurant has great food and drinks. I loved having fresh tortillas and unique regional dishes.

Mei from China

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Spa & LeisureJacuzzi Time

Enjoyed the outdoor jacuzzi. It was the perfect way to relax with a margarita after a day on the lagoon.

Kenji from Japan

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Children's AmenitiesFamily Paradise

The kids loved the pool and the safe swimming spots. Made our family trip truly relaxing and fun.

Ingrid from Sweden

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Select your room type

Hotel Rancho Encantado offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Bungalow
2 persons
45 sq. feet
2 Single beds or 1 Queen-size bed
Air conditioning
Shower
room details
Double Room Two Double Beds
2 persons
31 sq. feet
2 Double beds
Air conditioning
Coffee machine
room details
Queen Room
2 persons
31 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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July 2026 - July 2027

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Check-in/ Check-out

Facilities

Hotel Rancho Encantado offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Vending machines
Fire extinguishers
Key access

Sports & Fitness

Table tennis
Yoga class

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Children

Children's menu

Spa & Leisure

Plunge pool
Beach access
Sun loungers
Garden area
Spa & wellness centre
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Hotel Rancho Encantado, guests can indulge in a delightful culinary experience at Los Hechizos, where authentic Mexican flavors meet international influences. The family-friendly environment and warm ambiance make it a perfect setting for mealtime gatherings, whether celebrating a special occasion or enjoying a casual dinner with loved ones.

Hotel Rancho Encantado Bacalar Restaurant photo

Los Hechizos

Mexican and International

Ambiance

A welcoming and family-friendly restaurant, featuring a colorful, cozy interior that reflects the vibrant culture of Mexico.

Key Offerings

Savor a range of traditional Mexican dishes alongside international favorites, all thoughtfully prepared to cater to vegetarian preferences. The inviting atmosphere is perfect for breakfast, lunch, or dinner.

Reservation

Not needed

Open daily from 07:30 AM to 10:00 AM for breakfast; other meal times not specified.

Location

Carretera Federal 307 Km 24, Bacalar, 77930

Explore Bacalar

Explore Nearby Activities and Dining

Lago Bacalar

2 minutes walking

The stunning Lake Bacalar, known for its brilliant blue hues, offers a serene setting, perfect for swimming and enjoying nature.

Balneario Ecologico

6 minutes drive

A beautiful ecological swimming area with facilities for families, ideal for relaxing by the lake and enjoying water activities.

Fort San Felipe Bacalar

7 minutes drive

This historic fort offers panoramic views of Bacalar, showcasing its cultural significance and unique architecture from the colonial era.

Mercado Municipal de Bacalar

6 minutes drive

A lively local market featuring fresh produce, handmade crafts, and an authentic taste of local culture and cuisine.

Kayaking on Lake Bacalar

2 minutes walking

Rent kayaks for an exciting paddle on the vibrant Lake Bacalar, ideal for adventure seekers and nature lovers alike.

Yoga Retreats

6 minutes drive

Relaxing yoga sessions in natural surroundings, available at nearby resorts, perfect for guests looking to unwind and recharge.

Hunab Ku Cocina de Vanguardia

5 minutes walking

Innovative dishes with local ingredients in a modern setting. Popular for its fresh ceviche and vibrant atmosphere.

El Manatee Restaurant

7 minutes drive

Charming eatery offering traditional Mexican fare, known for its tacos and relaxed riverside dining experience.

Café de la Plaza

6 minutes drive

Casual spot featuring live music and a vibrant social scene. Great place for families and a fun night out with friends.

Teatro de Bacalar

6 minutes drive

Local theater hosting cultural performances, including plays and music events, perfect for a family-friendly outing.

Getting around

City Centre
Bacalar 7 min · 2.8 mi
Airports
Chetumal International (ctm) 61 min · 25.0 mi

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Property information and rules

Check-in

from 16:00-22:00

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of MXN 250 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Hotel Rancho Encantado from previous guests about their experience.

Review score

Based on 611 verified reviews

9.2 /10

Perfect

94 %

Recommend

Cleanliness

9.1/10

Comfort

9.2/10

Facilities

8.8/10

Free WiFi

8.4/10

Location

9.1/10

Staff

9.1/10

Value for money

8.1/10

Pros

Lagoon views

Comfortable rooms

Attentive staff

Kayaks included

Cons

Power outages

Soggy breakfast

Murky pool

based on 1455 reviews

4.5/5

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Questions of the users

About Hotel Rancho Encantado

Are there kayaks or paddle boards available for guests to use during their stay?

3 November 2024

Kayaks and paddle boards are available for guests to use at no additional charge.

What is the typical cost for a boat tour, and what does it include?

12 December 2024

The boat tour costs 500 Mexican pesos per person and includes a visit to three cenotes, the pirate channel, and Bacalar fort, along with time for swimming and complimentary snacks and non-alcoholic drinks.

Is air conditioning available in the accommodations?

20 January 2025

All units are equipped with air conditioning for guest comfort.

Can guests check in earlier than the standard time, and are there any facilities available if they arrive early?

15 February 2025

Early check-in is possible depending on room availability. Guests can enjoy the hotel facilities, including kayaks and paddle boards, while waiting for their room.

Is there an airport shuttle service, and what are the charges?

10 March 2025

An airport shuttle service is available from Chetumal airport for an additional charge of 280 MXN per person per trip.

How far is the hotel from the Cancun airport?

25 April 2025

The hotel is approximately 6.4 kilometers away from Cancun Airport, which is about a 4-hour drive.

Are pets allowed at the hotel?

2 May 2025

Unfortunately, pets are not permitted on the hotel premises.

What kind of dining options are available at the hotel?

14 June 2025

Los Hechizos Restaurant offers specialized local and organic cuisine made from fresh, locally sourced ingredients, with options for all dietary preferences.

What spa services are offered during a stay?

30 July 2025

Elixir Spa provides a variety of relaxing and rejuvenating treatments, inspired by traditional techniques and natural products, including massages and wellness therapies.

What activities can guests participate in while at the hotel?

11 August 2025

Guests can enjoy various tours and activities focused on nature, such as kayaking, visiting cenotes, and exploring the local flora and fauna.