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From322US$ /night
Check-in
28Dec2025Select date
Check-out
29Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About spa resort

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
-
Steps from the beach
Very good
7.6
7.1
/10
3.0
/5

Situated approximately a 20-minute stroll from Playa Ancha, the 4-star Krystal Cancun hotel also offers an infinity pool. Located just moments from the night Coco Bongo Club, this Cancun hotel offers 502 rooms along with a solarium, a Jacuzzi, and a sauna onsite.

Location

Scenic Tower Cancun is within a 6-km distance of the hotel, while Playa Langosta Public Beach is 4.6 km from the location. The Krystal is in the immediate vicinity of the Long Playa Forum Sandy Beach and 25 km from Cancun airport.

The Tortugas Beach is also nearly a 10-minute ride away.

For those traveling from afar, Cancun airport is 29 minutes' drive away.

Rooms

In-room facilities include a flat-screen TV with satellite channels and pay-per-view channels as well as a mini-fridge-bar, coffee and tea making equipment. Ironing equipment and climate control are featured for guests' comfort. Bathrooms come with a separate toilet and a shower, along with hairdryers and toiletries. Guests can also enjoy views of the sea.

Eat & Drink

There are 4 restaurants in Krystal Cancun hotel. You may walk 5 minutes to Restaurante Risotto or eat by Mextreme, located only 550 metres away.

Leisure & Business

Beach facilities at the accommodation include umbrellas and towels. A wellness area is sure to make for an excellent stay.

Must-do experiences

  • Taste the famous Tacos al Pastor at El Fogón for authentic flavors.
  • Visit the cenote at Parque Nizuc for a refreshing swim and stunning views.
  • Explore the vibrant Mercado 28 for local crafts and delicious snacks.
  • Discover history at the Maya Museum, showcasing ancient artifacts.
  • Relax at Playa Delfines, a beautiful hidden beach with less crowds.
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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Studio Sea View
2 persons
40 m² 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Deal of the
2 persons
32 m² 
1 King-size bed
Shower
Air conditioning
Standard Room Two Double Beds
2 persons
32 m² 
2 Double beds
Shower
Air conditioning
Deluxe King Room
2 persons
32 m² 
1 King-size bed
Shower
Balcony
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

At Krystal Cancun, the dining scene brings together the vibrant essence of Mexican flavors, international delights, and a romantic Mediterranean touch, all within a charming setting. With a focus on authentic gastronomy, guests can relish unique dishes crafted to create lasting moments amidst picturesque beachfront views.
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo

Hacienda el Mortero

Mexican high cuisine
Ambiance
An authentic hacienda-style setting evoking the charm of Old Mexico.
Key Offerings
Indulge in gourmet Mexican fare accompanied by the lively sounds of traditional Mariachi music. Perfect for brunch or dinner.
Reservation
Recommended
Tuesday-Sunday; Tuesday to Friday and Saturday, 6 PM - 11 PM; Sunday, 9 AM - 2 PM.

Aquamarina

International
Ambiance
Family-friendly atmosphere ideal for casual dining.
Key Offerings
Offering an extensive menu for breakfast, lunch, or dinner, guests can enjoy a variety of dishes suitable for all ages.
Reservation
Not required
Open daily from 6 AM - 11 PM.

Las Velas

International
Ambiance
A lively poolside setting perfect for families.
Key Offerings
Features a swim-up and covered bar area, serving refreshing cocktails and light meals for poolside enjoyment.
Reservation
Not required
Open daily from 8 AM - 11 PM.

Mediterraneo

Mediterranean
Ambiance
A romantic setting perfect for intimate dinners.
Key Offerings
Delight in exquisite Mediterranean specialties in an enchanting atmosphere, where every meal becomes a special occasion.
Reservation
Recommended
Monday, Wednesday, Friday-Sunday; 6 PM - 11 PM.

Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
230 m
Night club
Palazzo
20 m
Night club
The City Nightclub
540 m
Beach
Playa Forum
430 m
Beach
Mandala Beach Club
300 m
Night club
Mandala Nightclub
300 m
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
380 m
Night club
Daddy'O
350 m
Amusement Park
Delphinus Dreams
320 m
Punta Nizuc - Cancún 210
Playa Lagarto
430 m
Gallery
Galeria Balance Cancun
530 m
Restaurants
Hacienda El Mortero
210 m
Blvd Kukulkal Km. 9.5
Vips
170 m
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
180 m
Boulevard Kukulkan Km 9
El Mortero Restaurant
210 m
Paseo Kukulcan Krystal Cancun
Monkey Business
230 m
Boulevard Kukulcan Km 9
Hard Rock Cafe
410 m
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
230 m
Boulevard Kukulkan
Hooters Party Center
210 m
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
350 m
Avenida Kukulkan Km 8.5 Next to Cancun Center
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
3 minutes' walk
Famous for its spectacular shows, Coco Bongo combines live music, acrobatics, and dance for an unforgettable nightlife experience.
Chac Mool Beach
Chac Mool Beach
17 minutes' walk
This beautiful beach offers clear waters and soft sand, perfect for sunbathing and swimming. Ideal for both relaxation and water activities.
Interactive Aquarium
Interactive Aquarium
35 minutes' walk
Featuring marine exhibits and interactive experiences, this family-friendly aquarium allows visitors to touch marine animals and watch shows.
Playa Forum
Playa Forum
6 minutes' walk
Known for its vibrant party scene and beachfront clubs, Playa Forum provides lively bars, music, and stunning views of the Caribbean Sea.
Water Sports
5 minutes' drive
Enjoy jet skiing, parasailing, and snorkeling at nearby beaches with rental services available just minutes from the hotel.
Relaxation at Spas
5 minutes' drive
Indulge in rejuvenating spa treatments at local wellness centers that offer massages, facials, and holistic therapies for ultimate relaxation.
Hacienda El Mortero
Hacienda El Mortero
3 minutes' walk
This casual restaurant features authentic Mexican cuisine with a vibrant atmosphere. Signature dishes include fajitas and mole.
Wings Army
Wings Army
3 minutes' walk
A laid-back spot known for its flavorful wings in creative sauces. Perfect for sports lovers, with numerous screens for games.
The City Nightclub
The City Nightclub
7 minutes' walk
One of the largest nightclubs in Latin America, The City features renowned DJs and vibrant themed nights for an electrifying party atmosphere.
Mandala Beach Club
Mandala Beach Club
4 minutes' walk
This beachfront club offers a lively atmosphere with music, drinks, and sun lounges, making it ideal for daytime and nighttime fun.
Getting around
City Centre
Cancun17 min  ·  10.9 km
Airports
Cancun International Airport (CUN)36 min  ·  23.7 km
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  26.2 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Questions of the users
About Krystal Cancun
What is the ideal time to experience a beach vacation at Krystal Cancun?
5 January 2024
The beach is beautiful throughout the year, making it a perfect destination for beach holidays at any time.
Is there an airport transfer service provided for guests arriving at Krystal Cancun?
15 March 2024
Airport transfer services are not available. However, several shuttle companies and taxis can be found at the airport for your convenience.
Are there any charges for airport shuttle services, and can payments be made with credit or debit cards?
22 April 2024
No airport shuttle service is offered, but taxi services are available at the airport. Payments can generally be made with both debit and credit cards for other services during your stay.
Is a deposit necessary upon check-in at Krystal Cancun?
30 May 2024
No mandatory deposit is required at check-in.
Can you explain what the all-inclusive plan covers for guests?
10 June 2024
The all-inclusive plan includes all meals, national drinks, minibar, and room service. Reservations can also be made at the hotel's à la carte restaurants.
Is there a family-friendly pool available for children at the hotel?
18 July 2024
Yes, there is a dedicated children's pool to ensure safety and fun for younger guests.
What payment options are accepted for bookings at Krystal Cancun?
12 August 2024
Cash payments in USD, Mexican pesos, and Mexican or USD credit cards are accepted for reservations.
Are there any rollaway beds available for guests who request them?
9 September 2024
Rollaway beds are not available. Rooms with two double beds do not have space for additional beds.
What food and drink options are included in the all-inclusive package?
20 October 2024
The all-inclusive package covers breakfast, lunch, dinner, and a variety of beverages, both alcoholic and non-alcoholic.
Is the location of the hotel convenient for accessing the beach and local attractions?
8 November 2024
Yes, Krystal Cancun is located right by the beach, within walking distance to various local attractions and nightlife options.

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