What is the ideal time to experience a beach vacation at Krystal Cancun?
5 January 2024
The beach is beautiful throughout the year, making it a perfect destination for beach holidays at any time.
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KRYSTAL CANCUN, Cancun
95US$
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up to 10% less
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Key details
About spa resort
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
- Steps from the beach
Very good
7.8
7.1
3.5
Loved by Krystal Cancun guests
"The beachfront access is definitely the envy of many properties in the area."
"The beach, pool area & restaurants are constantly cleaned & you only have to walk down the beach a short way to see the difference."
"Location was perfect near all the restaurants and activities around."
Located nearly a 5-minute stroll from Forum Cancun, the 4-star Krystal Cancun hotel provides guests with an aqua park and a sun deck, as well as a solarium, a Jacuzzi, and a sauna. Boasting an infinity pool, this Cancun hotel is nestled 2.6 km from natural attractions like the Tortugas Beach.
Location
The hotel is situated 850 m from The City and right near Palazzo. Such family attractions as the Delphinus Dreams and the Interactive Aquarium Cancun are 350 metres and 3.4 km away.
The Long Playa Forum Sandy Beach, a well-known local spot, is also in the immediate vicinity of the Krystal Cancun.
For those travelling from afar, Cancun airport is 29 minutes' drive away.
Rooms
There are 502 rooms comprising a sitting area. They come with a flat-screen TV with satellite channels and pay-per-view channels, as well as such comforts as ironing equipment and climate control. Offering a separate toilet and a shower, the bathrooms are fitted with hairdryers and toiletries.
Eat & Drink
Guests can enjoy and unwind in one of the 4 in-house restaurants. The neighbourhood features restaurants, including La Joya, which is approximately 5 minutes on foot from the Krystal.
Leisure & Business
Live performances and cooking classes are also available. A wellness area is sure to make for an excellent stay.
Must-do experiences
- Taste the famous Tacos al Pastor at El Fogón for authentic flavors.
- Visit the cenote at Parque Nizuc for a refreshing swim and stunning views.
- Explore the vibrant Mercado 28 for local crafts and delicious snacks.
- Discover history at the Maya Museum, showcasing ancient artifacts.
- Relax at Playa Delfines, a beautiful hidden beach with less crowds.
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Select your room type
The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Studio Sea View
2 persons
435 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Deal of the
2 persons
345 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Standard Room Two Double Beds
2 persons
345 sq. feet
2 Double beds
Shower
Air conditioning
room details
Deluxe King Room
2 persons
345 sq. feet
1 King-size bed
Shower
Balcony
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The resort offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Golf course
- Yoga class
- Aerobics
- Fishing
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
At Krystal Cancun, the dining scene brings together the vibrant essence of Mexican flavors, international delights, and a romantic Mediterranean touch, all within a charming setting. With a focus on authentic gastronomy, guests can relish unique dishes crafted to create lasting moments amidst picturesque beachfront views.
Hacienda el Mortero
Mexican high cuisine
Ambiance
An authentic hacienda-style setting evoking the charm of Old Mexico.
Key Offerings
Indulge in gourmet Mexican fare accompanied by the lively sounds of traditional Mariachi music. Perfect for brunch or dinner.
Reservation
Recommended
Tuesday-Sunday; Tuesday to Friday and Saturday, 6 PM - 11 PM; Sunday, 9 AM - 2 PM.
Aquamarina
International
Ambiance
Family-friendly atmosphere ideal for casual dining.
Key Offerings
Offering an extensive menu for breakfast, lunch, or dinner, guests can enjoy a variety of dishes suitable for all ages.
Reservation
Not required
Open daily from 6 AM - 11 PM.
Las Velas
International
Ambiance
A lively poolside setting perfect for families.
Key Offerings
Features a swim-up and covered bar area, serving refreshing cocktails and light meals for poolside enjoyment.
Reservation
Not required
Open daily from 8 AM - 11 PM.
Mediterraneo
Mediterranean
Ambiance
A romantic setting perfect for intimate dinners.
Key Offerings
Delight in exquisite Mediterranean specialties in an enchanting atmosphere, where every meal becomes a special occasion.
Reservation
Recommended
Monday, Wednesday, Friday-Sunday; 6 PM - 11 PM.
Krystal Cancun Location
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Cancun Convention Center
2700 ft
Beach
Chac Mool Beach
4500 ft
Landmark
Arrecife Chitales
2700 ft
Landmark
Museo de Arte Popular Mexicano
1.4
mi
Landmark
Water Park at The Grand
5200 ft
Landmark
Parque Ventura Cancun
1.4
mi
Landmark
Yamil Lu'um Archeological Site
1.9
mi
Landmark
Scorpion's Temple ruins
1.9
mi
Beach
Playa Tortugas
1.6
mi
Aquarium
Interactive Aquarium
2.1
mi
Museum
Cancun Wax Museum
2.0
mi
Landmark
Sail Away Cancun
1.6
mi
Landmark
Bungee in Cancun
1.6
mi
Landmark
Playa Tortuga Ferry Terminal
1.6
mi
Harbour
Aquatours Cancun
1.7
mi
Landmark
Avenida Kukulkan
2.6
mi
Park
arte Garden
2.1
mi
Mall
La Madonna
2.1
mi
Beach
Playa Marlin
2.4
mi
Nearby
Night club
Coco Bongo
800 ft
Night club
Palazzo
100 ft
Night club
The City Nightclub
1800 ft
Beach
Playa Forum
1500 ft
Beach
Mandala Beach Club
1000 ft
Night club
Mandala Nightclub
1000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Amusement Park
Delphinus Dreams
1100 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1500 ft
Gallery
Galeria Balance Cancun
1800 ft
Restaurants
Hacienda El Mortero
700 ft
Blvd Kukulkal Km. 9.5
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Monkey Business
800 ft
Boulevard Kukulcan Km 9
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Hooters Party Center
700 ft
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
1200 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Explore Cancun
Explore Cancun
Coco Bongo
3 minutes' walk
Famous for its spectacular shows, Coco Bongo combines live music, acrobatics, and dance for an unforgettable nightlife experience.
Chac Mool Beach
17 minutes' walk
This beautiful beach offers clear waters and soft sand, perfect for sunbathing and swimming. Ideal for both relaxation and water activities.
Interactive Aquarium
35 minutes' walk
Featuring marine exhibits and interactive experiences, this family-friendly aquarium allows visitors to touch marine animals and watch shows.
Playa Forum
6 minutes' walk
Known for its vibrant party scene and beachfront clubs, Playa Forum provides lively bars, music, and stunning views of the Caribbean Sea.
Hacienda El Mortero
3 minutes' walk
This casual restaurant features authentic Mexican cuisine with a vibrant atmosphere. Signature dishes include fajitas and mole.
Wings Army
3 minutes' walk
A laid-back spot known for its flavorful wings in creative sauces. Perfect for sports lovers, with numerous screens for games.
The City Nightclub
7 minutes' walk
One of the largest nightclubs in Latin America, The City features renowned DJs and vibrant themed nights for an electrifying party atmosphere.
Mandala Beach Club
4 minutes' walk
This beachfront club offers a lively atmosphere with music, drinks, and sun lounges, making it ideal for daytime and nighttime fun.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Reviews and Ratings
Feedback about Krystal Cancun from previous guests about their experience.
Pros
Friendly staff
Perfect beach
Delicious food
Quick service
Cons
Room issues
Limited variety
Check-in problems
Guest reviewsOpen reviewsQuestions of the users
About Krystal Cancun
Is there an airport transfer service provided for guests arriving at Krystal Cancun?
15 March 2024
Airport transfer services are not available. However, several shuttle companies and taxis can be found at the airport for your convenience.
Are there any charges for airport shuttle services, and can payments be made with credit or debit cards?
22 April 2024
No airport shuttle service is offered, but taxi services are available at the airport. Payments can generally be made with both debit and credit cards for other services during your stay.
Is a deposit necessary upon check-in at Krystal Cancun?
30 May 2024
No mandatory deposit is required at check-in.
Can you explain what the all-inclusive plan covers for guests?
10 June 2024
The all-inclusive plan includes all meals, national drinks, minibar, and room service. Reservations can also be made at the hotel's à la carte restaurants.
Is there a family-friendly pool available for children at the hotel?
18 July 2024
Yes, there is a dedicated children's pool to ensure safety and fun for younger guests.
What payment options are accepted for bookings at Krystal Cancun?
12 August 2024
Cash payments in USD, Mexican pesos, and Mexican or USD credit cards are accepted for reservations.
Are there any rollaway beds available for guests who request them?
9 September 2024
Rollaway beds are not available. Rooms with two double beds do not have space for additional beds.
What food and drink options are included in the all-inclusive package?
20 October 2024
The all-inclusive package covers breakfast, lunch, dinner, and a variety of beverages, both alcoholic and non-alcoholic.
Is the location of the hotel convenient for accessing the beach and local attractions?
8 November 2024
Yes, Krystal Cancun is located right by the beach, within walking distance to various local attractions and nightlife options.Next best alternative
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