What is the ideal time to experience a beach vacation at Krystal Cancun?
5 January 2024
The beach is beautiful throughout the year, making it a perfect destination for beach holidays at any time. 75 photos
KRYSTAL CANCUN, Cancun
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Key details
About spa resort
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, 77500,
- Steps from the beach
Very good
7.8
7.1
3.5
4-star beachfront resort in Punta Cancun with all-inclusive dining
Rooms & Accommodations
Krystal Cancun offers
Dining & All-Inclusive
The hotel operates four onsite restaurants serving traditional Mexican, Mediterranean, and international cuisines. The unique hacienda-style restaurant offers traditional Mexican cuisine with live mariachi performances. The
Pools & Beach
Three outdoor swimming pools are available, including a
Kids & Family Activities
Kamp Krystal is a supervised kids' club with outdoor activities for children. The hotel also has a
Location & Entertainment
The hotel is located in Punta Cancun, steps away from
Highlights
Location: Punta Cancun, steps from Coco Bongo and Cancun Convention Center
Pools: 3 pools including panoramic pool with swim-up bar
Dining: 4 restaurants, hacienda-style with live mariachi
Kids: Kamp Krystal supervised kids' club and playground
All-Inclusive: Covers meals, drinks, and imported beverages
Business: 4 meeting rooms for up to 400 guests
Must-do experiences
- Taste the famous Tacos al Pastor at El Fogón for authentic flavors.
- Visit the cenote at Parque Nizuc for a refreshing swim and stunning views.
- Explore the vibrant Mercado 28 for local crafts and delicious snacks.
- Discover history at the Maya Museum, showcasing ancient artifacts.
- Relax at Playa Delfines, a beautiful hidden beach with less crowds.
Select your room type
The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Family Studio Sea View2 persons40 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
- Deal of the2 persons32 sq. feet1 King-size bedAir conditioningShowerroom details
- Standard Room Two Double Beds2 persons32 sq. feet2 Double bedsAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The resort offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Golf course
- Yoga class
- Aerobics
- Fishing
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
At Krystal Cancun, the dining scene brings together the vibrant essence of Mexican flavors, international delights, and a romantic Mediterranean touch, all within a charming setting. With a focus on authentic gastronomy, guests can relish unique dishes crafted to create lasting moments amidst picturesque beachfront views.
Hacienda el Mortero
Mexican high cuisine
Ambiance
An authentic hacienda-style setting evoking the charm of Old Mexico.
Key Offerings
Indulge in gourmet Mexican fare accompanied by the lively sounds of traditional Mariachi music. Perfect for brunch or dinner.
Reservation
Recommended
Tuesday-Sunday; Tuesday to Friday and Saturday, 6 PM - 11 PM; Sunday, 9 AM - 2 PM.
Aquamarina
International
Ambiance
Family-friendly atmosphere ideal for casual dining.
Key Offerings
Offering an extensive menu for breakfast, lunch, or dinner, guests can enjoy a variety of dishes suitable for all ages.
Reservation
Not required
Open daily from 6 AM - 11 PM.
Las Velas
International
Ambiance
A lively poolside setting perfect for families.
Key Offerings
Features a swim-up and covered bar area, serving refreshing cocktails and light meals for poolside enjoyment.
Reservation
Not required
Open daily from 8 AM - 11 PM.
Mediterraneo
Mediterranean
Ambiance
A romantic setting perfect for intimate dinners.
Key Offerings
Delight in exquisite Mediterranean specialties in an enchanting atmosphere, where every meal becomes a special occasion.
Reservation
Recommended
Monday, Wednesday, Friday-Sunday; 6 PM - 11 PM.
Location
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, 77500,
Explore Cancun
Explore Cancun
Coco Bongo
3 minutes' walk
Famous for its spectacular shows, Coco Bongo combines live music, acrobatics, and dance for an unforgettable nightlife experience.
Chac Mool Beach
17 minutes' walk
This beautiful beach offers clear waters and soft sand, perfect for sunbathing and swimming. Ideal for both relaxation and water activities.
Interactive Aquarium
35 minutes' walk
Featuring marine exhibits and interactive experiences, this family-friendly aquarium allows visitors to touch marine animals and watch shows.
Playa Forum
6 minutes' walk
Known for its vibrant party scene and beachfront clubs, Playa Forum provides lively bars, music, and stunning views of the Caribbean Sea.
Water Sports
5 minutes' drive
Enjoy jet skiing, parasailing, and snorkeling at nearby beaches with rental services available just minutes from the hotel.
Relaxation at Spas
5 minutes' drive
Indulge in rejuvenating spa treatments at local wellness centers that offer massages, facials, and holistic therapies for ultimate relaxation.
Hacienda El Mortero
3 minutes' walk
This casual restaurant features authentic Mexican cuisine with a vibrant atmosphere. Signature dishes include fajitas and mole.
Wings Army
3 minutes' walk
A laid-back spot known for its flavorful wings in creative sauces. Perfect for sports lovers, with numerous screens for games.
The City Nightclub
7 minutes' walk
One of the largest nightclubs in Latin America, The City features renowned DJs and vibrant themed nights for an electrifying party atmosphere.
Mandala Beach Club
4 minutes' walk
This beachfront club offers a lively atmosphere with music, drinks, and sun lounges, making it ideal for daytime and nighttime fun.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Reviews and Ratings
Feedback about Krystal Cancun from previous guests about their experience.
Pros
Friendly staff
Perfect beach
Delicious food
Quick service
Cons
Room issues
Limited variety
Check-in problems
Guest reviewsShow more reviews
Questions of the users
About Krystal Cancun
Is there an airport transfer service provided for guests arriving at Krystal Cancun?
15 March 2024
Airport transfer services are not available. However, several shuttle companies and taxis can be found at the airport for your convenience. Are there any charges for airport shuttle services, and can payments be made with credit or debit cards?
22 April 2024
No airport shuttle service is offered, but taxi services are available at the airport. Payments can generally be made with both debit and credit cards for other services during your stay. Is a deposit necessary upon check-in at Krystal Cancun?
30 May 2024
No mandatory deposit is required at check-in. Can you explain what the all-inclusive plan covers for guests?
10 June 2024
The all-inclusive plan includes all meals, national drinks, minibar, and room service. Reservations can also be made at the hotel's à la carte restaurants. Is there a family-friendly pool available for children at the hotel?
18 July 2024
Yes, there is a dedicated children's pool to ensure safety and fun for younger guests. What payment options are accepted for bookings at Krystal Cancun?
12 August 2024
Cash payments in USD, Mexican pesos, and Mexican or USD credit cards are accepted for reservations. Are there any rollaway beds available for guests who request them?
9 September 2024
Rollaway beds are not available. Rooms with two double beds do not have space for additional beds. What food and drink options are included in the all-inclusive package?
20 October 2024
The all-inclusive package covers breakfast, lunch, dinner, and a variety of beverages, both alcoholic and non-alcoholic. Is the location of the hotel convenient for accessing the beach and local attractions?
8 November 2024
Yes, Krystal Cancun is located right by the beach, within walking distance to various local attractions and nightlife options.Next best alternative
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