JW Marriott GC | Spa Resort & Lagoon

Name: JW MARRIOTT GOLD COAST RESORT & SPA, Surfers Paradise
Address: 158 Ferny Avenue, Surfers Paradise, Queensland, 4217
Price range: US$469+
Rating: 9.0

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Jw Marriott Gold Coast Resort & Spa Surfers Paradise Macro Details photo

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Key details

About spa resort

158 Ferny Avenue, Surfers Paradise, 4217

Steps from the beach

Perfect

9.0

9.2

/10

4.8

4.4

Loved by Jw Marriott Gold Coast Resort & Spa guests

Huge pool area

Comfortable rooms

Delicious breakfast buffet

Attentive staff

"The pool was out of this world, and the pool facilities and landscape were unlike anything I have seen to date."

Lance from New Zealand

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"Pools with cave waterfall, slide and an amazing beach falling in to a pool where you can literally swim with the fish!"

Samantha L from Australia

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"To be able to swim with tropical fish was a winner."

James from Australia

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5-star Gold Coast resort with a private saltwater lagoon

Lagoon & Pool Area

The hotel has a private saltwater lagoon with sandy beaches and an artificial reef stocked with tropical fish for snorkeling. Australia's Best Hotel Pool 2021 award recognizes this centerpiece attraction that also includes a waterslide, two heated outdoor pools, and a pool bar. A separate outdoor jacuzzi is tucked inside a grotto beside a waterfall.

Accommodations

Each of the 28 floors offers air-conditioned rooms with private balconies that look over the Gold Coast Hinterland, Surfers Paradise skyline, or the Pacific Ocean. Marble bathrooms include a shower, bathrobes, and luxurious toiletries. Guests use high-speed Wi-Fi and a flat-screen TV in every room.

Dining Options

Misono Japanese offers a Teppanyaki dining experience, while Citrique Restaurant focuses on fresh local seafood and seasonal produce. Chapter and Verse Lounge Bar serves award-winning high tea and cocktails overlooking the lagoon pool. A farm-to-table program supplies the JW Garden's herbs and vegetables directly to the kitchens.

Spa & Wellness

Spa by JW has six treatment rooms, two of which are couples suites, plus saunas and experience showers with relaxation lounges. The spa offers four themed experiences-Calm, Invigorate, Indulge, and Renew-using aromatherapy massages and cleansing facials. A fitness center with cardio and weight equipment, a steam room, and a hot tub complete the wellness area.

Family & Children

Children use a dedicated kids' pool, an indoor play area, and a game room with unlimited 45-minute sessions for five dollars. Daily activities include cooking classes for pizza, sushi, and cupcakes, plus evening entertainment and themed dinner nights. Babysitting services and a kids' buffet at the restaurant make dining easier for families.

Highlights

Pool: Private saltwater lagoon with tropical fish

Award: Australia's Best Hotel Pool 2021

Dining: 5 on-site restaurants including Misono Japanese

Spa: 6 treatment rooms with couples suites

Garden: Farm-to-table JW Garden program

Location: 300 m from Light Rail station, 30 min from Dreamworld

Must-do experiences

Stroll through the Surfers Paradise Beachfront Markets on Wednesdays.
Taste the famous Moreton Bay bugs at The Fish House restaurant.
Visit the SkyPoint Observation Deck for stunning coastal views.
Explore the hidden Tallebudgera Creek for swimming and picnics.
Experience the vibrant nightlife at Cavill Avenue's bars and clubs.

Location: Perfect

9.0/10Review score

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Highlights from guests

Children's AmenitiesKids' Paradise

The seawater lagoon pool with tropical fish and a waterslide kept our children entertained for hours. They loved it!

Charlie from Australia

Review on

DiningBreakfast Heaven

The breakfast buffet was amazing, with many choices and high-quality food. Fresh juices could even be self-blended.

Mei from China

Review on

Room FeaturesStunning Views

Our renovated suite on the 25th floor offered spectacular beach views from a big, comfortable bed.

Ricardo from Brazil

Review on

Sports & FitnessActive Fun

Besides the pools, we enjoyed the basketball court and water sports like sea scooters for extra fun.

Kenji from Japan

Review on

Select your room type

Jw Marriott Gold Coast Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds Mountain View
2 persons
42 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Double Room Two Double Beds Ocean View Balcony
2 persons
42 sq. feet
2 Double beds
Air conditioning
Balcony
room details
One-Bedroom Executive Corner Suite Ocean View
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Jw Marriott Gold Coast Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Hiking
Cycling
Golf course
Table tennis

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Game room

Spa & Leisure

Saltwater pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Discover an exquisite tapestry of flavors at the onsite dining venues of JW Marriott Gold Coast Resort & Spa, where authentic Japanese dishes meet vibrant Australian cuisine. From cozy family-friendly settings to serene outdoor terraces, each restaurant offers a unique dining experience tailored for every palate.

Citrique Restaurant
Australian buffet and à la carte
Ambiance
Family friendly and traditional
Key Offerings
A delightful buffet paired with an à la carte menu featuring fresh seafood and local produce, alongside attentive staff dedicated to exceptional service.
Reservation
Recommended.
Breakfast: Daily 06:30 - 10:30; Dinner: Daily 18:00 - 21:30, except Friday (18:00 - 22:00) and Saturday (18:00 - 21:30); Sunday Lunch 12:00 - 14:00.
Misono Japanese Teppanyaki, Sushi Bar & Whisky Bar
Japanese teppanyaki and sushi
Ambiance
Family friendly and traditional
Key Offerings
Experience the art of teppanyaki with sizzling dishes prepared live from the grill, complemented by an extensive selection of fine whiskeys in an intimate setting.
Reservation
Recommended.
Dinner: Tuesday to Sunday 17:30 - 21:00.
Chapter and Verse Bar and Lounge
Australian all-day dining
Ambiance
Family friendly, traditional, modern, and romantic
Key Offerings
Enjoy breakfast, brunch, or high tea in a relaxed yet upscale atmosphere, perfect for sharing small bites or indulging in a signature cocktail.
Reservation
Not needed.
Open daily 08:00 - 02:00.
Misono Whisky Bar
Japanese cuisine
Ambiance
Family friendly and traditional
Key Offerings
Savor authentic Japanese flavors alongside a curated selection of whiskies in a cozy bar setting, ideal for unwinding after a long day.
Reservation
Recommended.
Dinner: Tuesday to Sunday 17:30 - 21:30.
Pool Pavilion Bar
Australian casual dining
Ambiance
Family friendly and traditional
Key Offerings
Relax by the poolside while enjoying light lunch options in a sunny setting, perfect for a refreshing break during the day.
Reservation
Not needed.
Lunch: Daily 10:00 - 16:00.

Location

158 Ferny Avenue, Surfers Paradise, 4217

Explore Surfers Paradise

Explore the Surroundings

Ripley's Believe It Or Not Surfers Paradise

15 minutes' walk

Curiosities and oddities showcase; ideal for fun family outings with interactive exhibits and a gift shop.

SkyPoint Observation Deck

25 minutes' walk

Stunning 360-degree views of the Gold Coast from the 77th floor; an iconic spot for photos and special events.

Cavill Mall

15 minutes' walk

Vibrant shopping and dining hub in the heart of Surfers Paradise; offers everything from fashion to souvenirs.

Infinity Attraction

15 minutes' walk

Unique sensory experience with interactive mazes and illusions; suitable for families and couples seeking adventure.

Narrow Neck Beach

7 minutes' walk

Relaxing beach area perfect for sunbathing and swimming; great for families and those seeking relaxation.

Planet Chill Ice-Skating Rink

7 minutes' walk

Fun indoor skating experience; popular with families and suitable for all skill levels.

Surfers Paradise Beachfront Markets

15 minutes' walk

Local artisan markets with crafts and foods; vibrant evening atmosphere ideal for relaxation and exploration.

Sling Shot & Vomatron Amusement Rides

15 minutes' walk

Thrilling amusement rides for adrenaline seekers; electrifying experiences close to the hotel.

Citrique Restaurant

2 minutes' walk

Elegant dining experience focusing on fresh seafood; reservations recommended for a memorable meal.

Misono Japanese Steakhouse

2 minutes' walk

Interactive teppanyaki cooking with fresh ingredients; perfect for special occasions and dining with flair.

Flavours Restaurant

3 minutes' walk

Casual dining with an extensive buffet; offers various international dishes catering to dietary preferences.

Rhapsody Beachside

5 minutes' walk

Casual beachfront atmosphere with local favorites; great for family dining and ocean views.

Timezone Surfers Paradise

15 minutes' walk

Large indoor entertainment center with arcade games and attractions; fun for families and friends alike.

The Arts Centre Gold Coast

7 minutes' drive

Cultural venue hosting performances and exhibitions; excellent for appreciation of the arts and local talent.

Soul Boardwalk

15 minutes' walk

Lively area with bars and dining options; perfect for nightlife and casual evening outings.

Live Music Venues

15 minutes' walk

Various venues offer live music; great for couples and solo travelers looking to unwind with local talent.

Getting around

City Centre
Surfers Paradise 15 min · 4000 ft
Airports
Gold Coast (OOL) 36 min · 14.6 mi
Brisbane (BNE) 130 min · 53.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of AUD 55.0 per person.

Pets

Pets are not allowed.

Languages

English, Spanish, Portuguese, Japanese, Chinese, Russian, Korean, Vietnamese

Year renovated:

2011

Number of floors:

Number of rooms:

214

Former name

surfers paradise marriott resort & spa

Reviews and Ratings

Feedback about Jw Marriott Gold Coast Resort & Spa from previous guests about their experience.

Review summary

Based on recent reviews

The JW Marriott Gold Coast offers a resort-style experience with an excellent pool area, including a saltwater lagoon with tropical fish and a waterslide, making it a hit with families. The hotel is conveniently located within walking distance of Surfers Paradise beach, though crossing the highway to get there requires navigating several lanes. Many guests enjoy rooms with ocean views, and particularly appreciate the breakfast options at Citrique. While generally highly rated, some guests have noted that the pool area can get crowded.

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Review score

Based on 1222 verified reviews

8.8 /10

Great

86 %

Recommend

Staff

9.4/10

Cleanliness

9.3/10

Paid Wi-Fi

7.3/10

Value for money

8.3/10

Pros

Swimming pools

Courteous staff

Breakfast options

Heated jacuzzi

Cons

Bland food

Add-on costs

Unsupervised children

Paul from United Kingdom

Family with children

King Room Ocean View Balcony

4 nights in November 2025

Reviewed: February 15, 2026

9.0/10

admirable stay

vegetarian option delicious dessert heated pool lounging chair

the breakfast at citrique included numerous options. i noted many choices for vegetarians existed. desserts proved particularly delicious. i observed a large heated pool existed. the heated jacuzzi was another plus. lots of chairs for lounging was available at the pool.

it was quite loud.

Facilities

9/10

the pool area features many lounge chairs. a large heated pool is available. a heated jacuzzi exist for relaxation. this setup benefits families.

Dining

9/10

breakfast at citrique had an elaborate spread. many vegetarian options were available. i enjoyed particularly delicious desserts. the service was attentive, , made dining more pleasant.

Service

9/10

the staff was very courteous. they were caring to guest needs. attentiveness improves guest experience. i appreciated the prompt and friendly assistance .

Location

9/10

the hotel position allow easy access. proximity is suitable for travelers. nearby amenities and attractions made exploring convenient. i found transport links to be accessible.

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Questions of the users

About Jw Marriott Gold Coast Resort & Spa

If I book a one-night stay, can I access the hotel facilities before check-in and after checkout, such as the pool and dining options?

10 January 2024

Guests can arrive before check-in and enjoy the resort facilities until their room is ready. After checking out, luggage can be stored to continue enjoying the amenities until it's time to leave.

Is room service currently available for those planning to book a weekend stay?

15 February 2024

In-room dining services are available at the resort for guests looking to enjoy meals in the comfort of their rooms.

Are there interconnecting rooms available for families or groups traveling together?

25 March 2024

Interconnecting rooms are offered, with the most common options being Mountain View or Ocean View pairs, featuring a combination of a king bed and two double beds.

What type of breakfast service is currently provided at the resort?

30 April 2024

The breakfast service features an interactive buffet, with friendly chefs serving delicious options, along with a seasonal à la carte menu highlighting locally sourced produce.

Are there additional fees for spa services available to hotel guests?

15 May 2024

While amenities like the gym, sauna, and locker rooms are complimentary for in-house guests, beauty, massage, and salon treatments incur an additional charge, with pricing information available upon request.

Can guests enjoy the pools and lagoon area during their stay?

20 June 2024

The resort features temperature-controlled pools year-round, ensuring a comfortable swimming experience regardless of the season.

Is it possible to add a breakfast package to my booking if I did not include it initially?

5 July 2024

Upon arrival, guests can inquire at the front desk to add a breakfast package to their stay or opt to charge breakfast to their room, paying at the end of their visit.

Does the property allow smoking on the balconies or other areas?

15 August 2024

This is a strictly non-smoking establishment, meaning smoking is not permitted anywhere on the premises, including balconies.

Are there tropical fish available to see in the lagoon pool?

10 September 2024

Yes, tropical fish have been reintroduced to the lagoon pool, enhancing the experience for those who enjoy snorkeling.

What arrangements are available for airport transfers for families with small children?

25 October 2024

While the hotel does not operate an internal airport shuttle service, the concierge team can recommend transportation vendors, ensuring family needs, like car seats, are accommodated.

What dining options are available for guests interested in local produce?

12 November 2024

The resort offers a range of culinary experiences focused on local and ethically sourced ingredients, featured across five distinct dining venues, ensuring a delightful experience for every palate.