Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
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Close to the beach
Great
8.6
8.6
/10
4.2
4.5
/5
Loved by Iberostar Waves Quetzal guests
Delicious meals
Amazing beach
Attentive staff
Great activities
Spacious rooms
"The meals were consistently delicious, the beach was breathtaking, the room & grounds clean, bed was comfortable and the staff went above and beyond to make the stay special."
TravelistaGerri'sTrails from Canada
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"Great amount of pools and restaurants, staff very friendly and accommodating"
Zac from Australia
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"The hotel is beautiful, full of wild life and it's always extremely clean (common areas, bedroom, beach .)."
Constança from Portugal
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"Beautiful grounds with animals, monkeys roaming."
Michel D
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"The beach is great. The colors of the wayer are incredible."
Karla A from United States
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A 4-star beachfront all-inclusive resort in Playa del Carmen with a dedicated team of biologists
Eco-Friendly Jungle Setting and Wildlife
The hotel operates a single-use plastic-free policy and employs a dedicated team of biologists to manage the on-site ecosystem. Guests walk through a unique jungle landscape with waterfalls and boardwalks, observing howler monkeys, peacocks, and coatis roaming freely on the property. This natural habitat is maintained as part of the hotel's environmentally responsible practices, offering direct interactions with wildlife right on the resort grounds.
Star Camp for Children and Teen Activities
The Star Camp program offers environmental education and activities for children aged 4 to 17, combining fun with learning about the local ecosystem. Separate kids' clubs and an indoor play area provide supervised entertainment while parents enjoy the facilities. Daily activities include archery, rifle shooting, and participation in evening shows performed by the young guests.
Dining with Specialty Restaurants and Cuisines
The hotel offers six restaurants serving Italian, Japanese, Mediterranean, Mexican, Steakhouse, and international cuisines, with an on-site Japanese teppanyaki option requiring reservations. Guests can also eat at the Smokehouse, which serves a family-style platter of grilled chicken, pulled pork, and beef brisket. The buffet restaurants, Tulum and Cozumel, provide varied menus with themed nights and fresh seafood options.
Beachfront Access and Water Sports
The hotel is located on one of Riviera Maya's best beaches, offering direct access to the Caribbean Sea with soft sand and gentle waves. On-site water sports include snorkeling, windsurfing, diving courses through Dressel Divers, and access to sailboats and banana boat rides. Four outdoor pools, including an adults-only swim-up bar pool and a shallow-end family pool, are available for guests.
Wellness and Relaxation Facilities
The on-site spa features a hydrotherapy circuit with a pool, steam room, sauna, and spa showers, along with massage services available in dedicated rooms or at the beach. Guests can join daily yoga sessions, fitness classes, and group activities in the fitness room. The Aliveness program offers holistic wellness offerings that include sound healing sessions and guided relaxation experiences.
Highlights
Star Camp: Environmental education and activities ages 4-17
Wildlife: Howler monkeys, peacocks, coatis on property
Eco-policy: Single-use plastic-free with biologist team
Dine: 6 restaurants including Japanese teppanyaki
Spa: Hydrotherapy circuit and beachside massages
Water Sports: Dressel Divers and sailboats on-site
Must-do experiences
Visit Frida Kahlo Museum for a peek into her vibrant life.
Try the cochinita pibil at El Fogon for amazing local flavors.
Explore the hidden cenote, Cenote Azul, just a short drive away.
Stroll through Playa del Carmen's 5th Avenue for shopping and art.
Don't miss the local artisan market for unique handmade souvenirs.
Select your room type
The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Junior Suite
2 persons
38 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Premium Tropical View
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The resort offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Locker room
Smoke detectors
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Services
Housekeeping
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Iberostar Waves Quetzal offers a delightful array of dining experiences that transport guests to the heart of diverse culinary traditions. With options ranging from traditional Mexican flavors to sophisticated Italian fare, each venue invites visitors to savor mouthwatering dishes in enchanting settings enriched by nature.
Restaurante mexicano Uxmal
Mexican
Ambiance
Enjoy open-air dining surrounded by lush greenery, toucans, flamingos, and friendly monkeys.
Key Offerings
Feast on beloved Mexican dishes including tacos and regional specialties at an extensive buffet, or indulge in a la carte selections.
Reservation
No
Lunch and Dinner: Daily from 12:00 - 17:00 and 18:30 - 21:00
La Gondola
Italian
Ambiance
A cozy dining environment perfect for enjoying culinary delights with an Italian flair.
Key Offerings
A la carte dinner featuring classic Italian recipes, expertly prepared to create a warm and inviting meal experience.
Reservation
No
Dinner: Daily from 18:00 - 21:00
La Hacienda
Mexican and Steakhouse
Ambiance
Set against a backdrop of verdant landscapes, this restaurant offers a relaxed yet sophisticated dining atmosphere.
Key Offerings
Savor both Mexican delicacies and juicy steaks, available for lunch or an evening meal every day of the week.
Reservation
No
Lunch and Dinner: Daily from 12:00 - 17:00 and 18:00 - 22:00
Restaurante Japones Bonsai
Japanese
Ambiance
An elegant yet tranquil setting, where the charm of Japanese dining meets the vibrant nature around.
Key Offerings
Experience exquisite Japanese dishes, thoughtfully prepared, for an authentic taste of the East.
Reservation
No
Dinner: Daily from 18:30 - 21:00
Restaurante Mare Nostrum
Mediterranean
Ambiance
Bright, airy space that evokes the charm of the Mediterranean with a focus on fresh flavors.
Key Offerings
A variety of Mediterranean dishes featuring vibrant ingredients, perfect for a light yet satisfying meal.
Reservation
No
Hours vary
Restaurante Buffet
International
Ambiance
A lively buffet atmosphere, ideal for families or groups, amidst tropical surroundings.
Key Offerings
An international buffet for lunch with an impressive selection of dishes; dinner features a la carte offerings.
Reservation
No
Hours vary
Show more
Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xcaret
40 minutes walking
Xcaret is an eco-archaeological park featuring natural pools, a butterfly pavilion, and cultural performances reflecting Mexican heritage.
Quinta Avenida
35 minutes walking
This vibrant pedestrian street is filled with shops, restaurants, and lively street performers, making it perfect for shopping and dining.
Playacar Center Shopping Mall
10 minutes walking
A convenient shopping destination featuring various stores, eateries, and services, ideal for a quick shopping trip or dining out.
Playacar Beach
15 minutes driving
Playacar Beach offers stunning views and peaceful sands, perfect for sunbathing and swimming, with water sports available nearby.
Mahi Golf Course
10 minutes walking
This 18-hole golf course presents a challenging and beautiful landscape, accommodating golfers of all skill levels. Rentals available.
Cenote Calavera
30 minutes walking
A natural cenote offering swimming and snorkeling opportunities in crystal-clear waters surrounded by lush jungle scenery.
Steakhouse
11 minutes walking
A cozy steakhouse featuring grilled meats and hearty sides, known for its friendly service and inviting atmosphere.
Les Crepes de Paris
10 minutes driving
Casual bistro famed for its savory and sweet crepes, offering a taste of France in a charming, laid-back setting. Reservations recommended.
Los Fundadores Park
30 minutes walking
This lively park hosts daily performances, including traditional dance and music, plus a playground for kids, suitable for all ages.
Coco Bongo
10 minutes driving
A renowned nightclub that brings excitement with live shows, DJs, and vibrant themes, ensuring a thrilling night out for all guests.
Getting around
City Centre
Playa del Carmen 5 min · 1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5 min · 1.9 mi
Cozumel (CZM) 49 min · 20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal
Reviews and Ratings
Feedback about Iberostar Waves Quetzal from previous guests about their experience.
Review score
Based on 891 verified reviews
8.9 /10
Great
87 %
Recommend
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.5/10
Free WiFi
9.5/10
Location
9.5/10
Staff
9.1/10
Value for money
8.3/10
Pros
Jungle setting
Clean beach
Good food
Helpful staff
Cons
Outdated rooms
Slow service
Noisy leaf blowers
Limited drink service
Guest reviews
based on 99 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Guest reviews
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