HYATT VIVID PLAYA DEL CARMEN ALL-INCLUSIVE ADULT ONLY RESORT, Playa del Carmen
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Key details
About spa resort
Constituyentes No 2, Playa del Carmen, 77780,
-
Steps from the vibrant Fifth Avenue
Great
8.5
8.9
/10
4.4
4.1
/5
Loved by Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort guests
Amazing staff
Delicious food
Daily activities
Well-equipped rooms
"Our room was everything, highly recommend the pool rooftop room for the best couple experience."
Meganvb4571 from United States
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"The food is excellent at this resort and the entertainment every night is exceptional!"
Skeeter5639 from United States
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"Highly recommend the rooms with semi private pools... sooo worth it."
Val J
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"Loved the location as it was walking distance to all the fine dining and entertainment that Playa Del Carmen offers."
Eddie R
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"They are so close to 5th Avenue for great shopping and entertainment which was an added benefit."
Lori N
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Adults-only 4-star all-inclusive resort on Playa del Carmen's beachfront
Rooms & Suites
All 524 suites come with garden or ocean views, private hot tubs, and premium BOSE sound systems. Each room has a fully stocked premium mini bar that is replenished daily, along with plush bathrobes and slippers. Guests also receive nightly turndown service and access to a smartphone app for dinner reservations and room service via a Magic Box.
Dining & Nightlife
The resort offers 14 restaurants and bars, including 7 specialty restaurants serving Mexican, Asian, Mediterranean, and International dishes. Guests can enjoy a Chef's Plate seasonal menu as a premium dining option, plus nightly live music and performances in the lobby area. Bars include the Tequileria with premium tequila options, La Mejorada for specialty cocktails, and a 24-hour sports lounge.
Pools & Beach
The property has two outdoor pools: a large main pool with a swim-up bar and an Olympic-sized lap pool, plus a quieter secondary pool for relaxation. Beachfront access is available, though the beach is small and subject to seasonal sargassum seaweed accumulation. Daily poolside activities include foam parties, water volleyball, and aerobics led by the entertainment staff.
Spa & Wellness
The spa & wellness centre offers holistic treatments including body wraps, scrubs, facials, and couples massages, plus a Temazcal ceremony for traditional Mexican steam bathing. Guests have access to a sauna, steam room, hot tub, and a well-equipped fitness centre with personal trainer sessions and yoga classes. The spa also provides hydrotherapy circuits and a full salon offering haircuts, coloring, manicures, and pedicures.
Activities & Location
The hotel is steps from Fifth Avenue, Playa del Carmen's main shopping and entertainment strip, and a short ferry ride from Cozumel Island. On-site activities include tennis courts, billiards, bingo, evening entertainment, and themed dinner nights. The tour desk can arrange day trips to Mayan ruins in Tulum, cenote swims, and other local excursions.
Highlights
Rooms: Swim-up suites with direct pool access
Dining: 14 restaurants and bars including 7 specialty options
Pools: Two outdoor pools including an Olympic-sized lap pool
Wellness: Holistic spa with Temazcal ceremonies
Location: Steps from Fifth Avenue & ferry to Cozumel
Explore the stunning cenote at Casa Cenote for a refreshing swim.
Savor authentic cochinita pibil tacos at Taquería El Fogón.
Visit the vibrant Playa del Carmen market for unique souvenirs.
Take a sunset stroll on the scenic Playa Fundadores boardwalk.
Experience a traditional Mayan ceremony at Tulum ruins.
Select your room type
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite 1 King bed
2 persons
61 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite Oceanfront 1 King Bed
2 persons
61 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Junior Suite Swim-Up 2 Queen Beds
2 persons
61 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Tennis court
Golf course
Billiard tables
Yoga class
Sports trainer
Aerobics
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Toys
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Media
Flat-screen TV
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Dining Onsite
At Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, diverse culinary experiences await, from authentic Mexican fare to tempting Asian delicacies. Each dining venue showcases its own unique atmosphere, inviting guests to indulge in vibrant flavors and delightful settings throughout their stay.
Asiana
Asian
Ambiance
Elegant indoor dining space with a serene atmosphere.
Key Offerings
Experience signature dishes inspired by traditional Asian recipes, crafted with fresh ingredients to captivate the palate.
Reservation
Recommended.
Open for dinner.
Rincon Mexicano
Mexican
Ambiance
Warm and inviting setting that reflects the spirit of Mexico.
Key Offerings
Savor authentic Mexican favorites, featuring vibrant spices and regional classics that transport guests to the heart of Mexico.
Reservation
Recommended.
Open for dinner.
Kalamata
Mediterranean
Ambiance
Cozy and relaxed atmosphere, ideal for enjoying the essence of the Mediterranean.
Key Offerings
Delight in Mediterranean dishes crafted with olive oil, fresh herbs, and seasonal vegetables, allowing for a genuine taste of the region.
Reservation
Recommended.
Open for dinner.
Maria Petrona
Mexican
Ambiance
Traditional decor with an authentic Mexican vibe, fostering a close-knit atmosphere.
Key Offerings
Explore beloved local dishes that celebrate Mexico's diverse culinary heritage, from street tacos to savory enchiladas.
Reservation
Not needed.
Hours vary.
Chefs Plate
International
Ambiance
Casual yet sophisticated dining to suit various tastes.
Key Offerings
Enjoy a rotating menu that highlights global flavors and ingredients, ensuring a unique experience at every visit.
Reservation
Not needed.
Hours vary.
Spice
International
Ambiance
Bright, airy space perfect for social lunches or romantic dinners.
Key Offerings
Indulge in a selection of international favorites throughout the day, from breakfast to dinner, perfect for all appetites.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Pelicanos
Seafood
Ambiance
Beachside location with a relaxed outdoor setting, perfect for ocean breezes.
Key Offerings
Experience a variety of fresh seafood dishes, ideal for lunch or dinner by the sun-kissed shore.
Reservation
Recommended.
Open for lunch and dinner.
Location
Constituyentes No 2, Playa del Carmen, 77780,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
9 minutes walking
A bustling street filled with shops, restaurants, and vibrant local culture, perfect for strolls and people-watching.
3D Museum of Wonders
11 minutes walking
An interactive museum featuring optical illusions and 3D art for unique photo opportunities and a fun experience.
Los Fundadores Park
16 minutes walking
A scenic park known for its iconic Mayan portal, offering cultural events and beautiful views of the Caribbean coastline.
Museo Frida Kahlo Playa Del Carmen
10 minutes walking
A tribute to the iconic artist, showcasing her life and works in an intimate setting. Guided tours available.
Mamita's Beach Club
13 minutes walking
A vibrant beach club offering lounge chairs, water sports, and live DJs, ideal for thrill-seekers and socializers.
Xaman Ha Aviary
27 minutes walking
A peaceful aviary filled with tropical birds, perfect for relaxation and nature walks along scenic paths.
Senor Frog's Playa del Carmen
2 minutes walking
A lively restaurant known for its casual atmosphere and flavorful Mexican dishes like tacos and margaritas.
Maria's
3 minutes walking
A charming eatery serving traditional Mexican cuisine with a cozy vibe, famous for its homemade salsas.
Coco Bongo
9 minutes walking
A popular nightlife venue famous for its extravagant shows featuring acrobatics, live music, and high-energy performances.
La 5ta Hacienda
10 minutes walking
A lively bar offering a festive atmosphere and various live music events, perfect for a night out with friends.
Getting around
City Centre
Playa del Carmen 8 min · 2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 23 min · 1.2 mi
Cozumel (CZM) 53 min · 21.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
4
Number of rooms:
521
Former name
Royal Porto Real
Reviews and Ratings
Feedback about Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort from previous guests about their experience.
Review score
Based on 3049 verified reviews
8.6 /10
Great
82 %
Recommend
Breakfast
9.9/10
Cleanliness
9.0/10
Comfort
8.9/10
Facilities
8.9/10
Free WiFi
8.9/10
Location
9.3/10
Paid Wi-Fi
7.8/10
Staff
9.0/10
Value for money
8.3/10
Pros
Friendly staff
Clean resort
Great location
Good coffee shop
Breakfast buffet
Cons
Extra charges
Unfriendly servers
Guest reviews
based on 22609 reviews
4.5/5
based on 492 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort
How far is the Cancun Airport from Hilton Playa del Carmen, and if a shuttle is not available, what are the transportation options and costs?
10 November 2024
The Cancun Airport is approximately 80 kilometers away from the resort. Transportation services can be arranged for an additional charge.
Is Corona Light available among the beer options at the resort?
20 December 2024
Corona Light is not available; however, guests can enjoy Coors Light, Tecate, Tecate Light, Heineken Zero, XX Lager, and Amstel Ultra.
Are pool inflatables, like lilos, permitted for use in the resort's pools?
5 January 2025
Yes, inflatables are allowed in the pools.
Does the resort provide beach access, and can a visitor enjoy the beach area?
15 February 2025
Yes, the resort includes beachfront access with beautiful views of the Caribbean and is situated close to the vibrant Fifth Avenue.
If arriving before the official check-in time, are guests allowed to use the resort's amenities while waiting for their room?
10 March 2024
Guests can enjoy the resort's services and facilities even if they arrive before the 3:00 pm check-in time.
Is there 24-hour room service available at the resort?
22 April 2025
Yes, the resort offers complimentary 24-hour in-suite dining.
Are there any restrictions regarding bringing registered service dogs to the resort?
30 May 2025
Registered service dogs are welcomed at the resort, provided the necessary documentation is presented.
What items and meals are covered under the all-inclusive package?
15 June 2024
All meals and drinks are included, with the exception of certain specialty items and the Chef's Plate restaurant, which may incur extra charges.
What airport should travelers fly into when visiting the hotel?
7 July 2025
Cancun International Airport is recommended as the best option for reaching Hilton Playa del Carmen.
If a reservation is made for two rooms, how can guests ensure they are close to each other?
25 August 2024
To increase the chances of securing adjoining rooms, it is advised to make reservations well in advance, though final arrangements depend on availability.
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