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Rooms and Guests2 Guests, 1 Room
Key details

About spa resort

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710

Situated around a 25-minute stroll from Xcalacoco, the stylish 5-star Sandos Caracol Nature Resort & Water Park Playa del Carmen arranges snorkeling trips for active guests. This Playa del Carmen resort also takes pride in offering 5 spa tubs, while being located in the vicinity of the Grand Coral Golf Riviera Maya.

Location

The hotel lies within a 6-km distance of Sun Jaguar, in the centre of Playa del Carmen. A private beach is approximately a 25-minute stroll away.

You will find yourself surrounded by a river and palm trees. The fantastic Sandos Caracol Playa del Carmen is situated 4.9 km from the Nuestra Señora del Carmen Catholic Church.

For those traveling from afar, Aeropuerto de Playa del Carmen airport is 15 minutes' drive away.

Rooms

The rooms overlook the pool and feature an iPod dock and a flat-screen TV with satellite channels along with a minibar fridge and coffee/tea making equipment. They are fitted with couch beds, lockers. Offering such amenities as a hair dryer and towels, the bathrooms also include a bidet and a separate toilet.

Eat & Drink

Guests, searching for international food are welcome in La Laguna restaurant, while those, who like Italian cuisine, can opt for La Toscana restaurant. There is a poolside bar, which offers a dance floor in its interior design. It also welcomes guests with live music, a pool table, and WiFi. You can visit a restaurant situated close by and taste Italian cuisine.

Leisure & Business

Leisure options include an aqua park, massage therapy, and a garden hammock along with chargeable facilities like a gym and a sauna. A health club and a swimming pool are available at the Sandos Caracol Playa del Carmen. Also, at the accommodation guests can enjoy a tennis court and a golf club, as well as access to diving, canoeing, and hiking. Such spa facilities as a Turkish steam bath, a solarium, and a hot tub are available on site. Sandos Caracol Nature Resort & Water Park also provides a business centre for those arriving on business.

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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View Penthouse
2 persons
62 m² 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
Superior Suite Select Club Single
2 persons
39 m² 
1 Single bed
Shower
Private pool
Deluxe Suite Select Club Single
2 persons
41 m² 
1 Single bed
Shower
Private pool
Eco Family Superior Single
2 persons
30 m² 
1 Single bed
Shower
Balcony
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Getting around

All transport options listed

City Centre
Playa del Carmen 5.2 km
Airports
Aeropuerto de Playa del Carmen (PCM) 7.0 km
Cancun (CUN) 52.5 km

Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
640 m
Golf Course
Grand Coral Golf Riviera Maya
790 m
Restaurants
Koh Thai
2.6 km
Predio El Limonar fraccion 2
Sea Olive
2.8 km
Xcalaco El Limonar No. 1
Kinoko
2.5 km
289 Km Carrera Cancun
La Marea
2.9 km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
2.9 km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
3.0 km
Punta Bete Mexico Xcalacoco
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Check-in
12Nov2025Select date
Check-out
13Nov2025Select date
Rooms and Guests2 Guests, 1 Room