HARD ROCK HOTEL RIVIERA MAYA (ADULTS ONLY) | Puerto Aventuras ★ Relax & Enjoy at luxurious spa resorts

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Key details

About spa resort

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Near Playa Puerto Aventuras

Great

8.1

7.7

/10

3.8

3.9

Loved by guests

Swim-up rooms
Attentive staff
Delicious meals
Daily sushi
Amazing service

"The beach area is unaffected by the scourge of the algae that other Mayan beach resorts suffer from."

Zoro from Canada

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"With the beaches contained behind a rock retaining wall... there's barely any impact to the beaches at HRRM in these scenarios."

Il0velamp

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"The red pools entertainment team was one of the best ive ever experienced, really making us feel welcome and well, keeping us very entertained."

Elijah J

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Offering canoeing, volleyball, and ziplining, the 5-star Hard Rock Hotel Riviera Maya Puerto Aventuras is located in the very heart of Puerto Aventuras, merely a 5-minute walk from Adventure Spa Palace. Overlooking the garden, this comfortable hotel lies only steps away from Dolphinaris Riviera Maya Park and includes a Jacuzzi and a sauna.

Location

Such city attractions as Cenote Azul, which is 5 km from the hotel, and Kantun Chi Eco-Park, which is 4.9 km away, are well worth a visit. The Hard Rock is within 15 minutes' walk of a white sand beach in Puerto Aventuras.

This accommodation is just 1.9 km from the Marina Puerto Aventuras Office.

For those traveling from afar, Aeropuerto de Playa del Carmen airport is 20 minutes' drive away.

Rooms

The non-smoking hotel welcomes guests to 1121 well-appointed rooms. Some of them come with complimentary Wi-Fi and a flat-screen TV with satellite channels along with coffee/tea making machines. They have a modern-style interior. Providing a separate toilet and a shower, the bathrooms also have hair dryers and bath sheets.

Eat & Drink

Hard Rock Hotel Riviera Maya has a Mexican Frida restaurant that serves Mexican dishes. The lounge bar offers a variety of snacks and seafood.

Leisure & Business

A fitness centre and spa therapy can be provided at a surcharge. The Hard Rock Puerto Aventuras has 5 swimming pools with sun loungers. Guests can also stay fit with yoga instruction and bicycles provided in a diving school on site. A comfortable stay at this beachfront property awaits you with 75 treatment rooms featuring body wraps, body scrub, and spa service. Business travellers will appreciate such conveniences as complimentary wireless internet access and laptop-compatible safes, along with access to a business centre.

Must-do experiences

Swim with dolphins at Dolphin Discovery in Puerto Aventuras.
Try the ceviche at La Caleta for a taste of local seafood.
Visit the ancient ruins of Tulum for stunning coastal views.
Stroll through the Playa del Carmen market for unique souvenirs.
Enjoy live music at the nearby Coco Bongo for a vibrant night out.

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Highlights from guests

DiningFood Variety

I loved the many food options. There were buffets and snack bars near the pools serving pizza all afternoon.

Isabelle from France

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Spa & LeisureHydrotherapy Bliss

The spa is clean and offers hydrotherapy treatments. Massages are available, creating a relaxing experience.

George from United Kingdom

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Children's AmenitiesKids' Paradise

The kids loved the splash park, bowling, and trampolines. They enjoyed daily beach swims and the clean water.

Mei from China

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Room FeaturesBalcony Perks

Our room had a balcony with a hammock. The mini fridge was stocked with snacks like chips and Oreos daily.

Rajesh from India

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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Heaven Deluxe Gold King room

2 persons

45 m²

1 King-size bed

Shower

Coffee machine

room details

Rock Royalty Level Deluxe Platinum Two Double Beds

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe Double Room

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

Heaven Deluxe King Room

2 persons

45 m²

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness centre
Snorkelling
Canoeing
Tennis court
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's pool
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Karaoke
Night club
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Hard Rock Hotel Riviera Maya (Adults Only), diverse dining options await, providing a sensory feast for culinary explorers. From authentic Mexican flavors to vibrant Brazilian feasts, each restaurant envelopes guests in its unique charm and delectable offerings.

Hard Rock Hotel Riviera Maya (Adults Only) Puerto Aventuras Restaurant photo

Restaurante #1

International

Ambiance

Elegant and versatile

Key Offerings

A selection of global dishes appealing to varied palates, perfect for casual dining or special occasions.

Reservation

Hours vary.

Frida

Mexican

Ambiance

Family-friendly, Traditional

Key Offerings

Savor the essence of Mexico with authentic dishes, ideal for a lively family dinner setting.

Reservation

Recommended.

Dinner only.

ZEN

Japanese, Sushi, Thai

Ambiance

Family-friendly

Key Offerings

Experience a delightful embrace of flavors with vegetarian, vegan, and gluten-free options in a cozy atmosphere.

Reservation

Recommended.

Dinner only.

Ipanema

Brazilian

Ambiance

Family-friendly

Key Offerings

Indulge in a Brazilian steakhouse experience with a variety of succulent meats, perfect for meat lovers.

Reservation

Recommended.

Dinner only.

Caffeto

American

Ambiance

Family-friendly

Key Offerings

Enjoy an all-day dining experience with a menu featuring breakfast, brunch, and lunch that accommodates vegetarian, vegan, and gluten-free preferences.

Reservation

Breakfast, Brunch, Lunch.

Location

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Map view

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

City landmarks

Landmark

CEDAM Museum

1.0 km

Landmark

TAO Wellness Center

1.8 km

Landmark

Blu Riviera Maya

1.1 km

Marina

Marina Puerto Aventuras Office

1.9 km

Zoo

Dolphin Discovery Riviera Maya

1.9 km

Landmark

Puerto Aventuras Beach Marina and Golf Resort

1.6 km

Museum

Underwater Museum C.e.d.a.m

1.6 km

Ruin

Adoratorio

2.7 km

Landmark

Eco-Park Santuario De Los Guerreros

1.9 km

Landmark

Cenote Media Luna

2.5 km

Beach

Caleta Chac-hal-al

2.7 km

Beach

Paamul beach

2.8 km

Landmark

Cenote Chac-Mool

3.4 km

Landmark

Dolphinaris Barcelo

3.8 km

Lake

Cenote Azul

4.5 km

Landmark

Cenote, Garden of Eden

4.2 km

Landmark

Cenote Cristalino

4.2 km

Nature reserve

Kantun Chi

4.4 km

Landmark

Blue Cenote

4.5 km

Landmark

Chikin Ha

4.9 km

Landmark

Jardin Del Eden Cenote

5.0 km

Landmark

Cenote Ponderosa

4.9 km

Landmark

Cenote Eden

4.9 km

Nearby

Federal Highway Cancun _ Chetumal Km 272

Dolphinaris Riviera Maya Park

10 m

Restaurants

Santi&peccatori

490 m

Centro Comercial Marina Local e-1a Calle Bahia Xcacel

Explore Puerto Aventuras

Local Highlights

CEDAM Museum

15 minutes walking

Art and history come together at this museum featuring local exhibits and archaeological finds.

Dolphin Discovery Riviera Maya

25 minutes walking

Interactive dolphin experiences in a beautiful setting. A must-visit for marine life enthusiasts.

Fatima Bay

25 minutes walking

Scenic beach popular for its calm waters, ideal for swimming and relaxing by the shore.

Cenote Media Luna

30 minutes walking

A stunning cenote perfect for swimming and diving, surrounded by lush greenery.

Dolphin Encounters

25 minutes walking

Close encounters with dolphins in a safe environment. Book in advance for guaranteed slots.

Yoga at TAO Wellness Center

20 minutes walking

Relaxation classes to rejuvenate mind and body. Classes available daily, pre-registration recommended.

Kayaking at the Beach

5-minute drive

Kayak rental services available at nearby beaches; a great option for adventure seekers.

Eco-Park Santuario De Los Guerreros

25 minutes walking

Nature park with walking trails and wildlife. Ideal for leisurely strolls in a serene environment.

Santi&peccatori

10 minutes walking

Charming atmosphere with diverse Italian cuisine, renowned for homemade pasta and seafood.

Marina Puerto Aventuras

5-minute drive

Variety of dining options with stunning marina views. Ideal for casual family meals or romantic dinners.

Tavernetta

10-minute drive

Local favorites with fresh seafood and Mexican dishes; popular among locals and tourists alike.

La Caleta

15 minutes driving

Authentic Mexican flavors in a laid-back atmosphere. Known for its tacos and fresh ingredients.

Coco Bongo

20-minute drive

Famous for its lively shows and nightlife, offering family-friendly entertainment with spectacular performances.

Live Music at the Marina

5-minute drive

Regular live performances at the marina, showcasing local talent and creating a vibrant atmosphere.

Xcaret Park

20-minute drive

Cultural theme park with shows, wildlife, and outdoor activities; ideal for full-day family outings.

Night Markets

10-minute drive

Weekly local market featuring crafts, food stalls, and live music; great for evening family outings.

Getting around

City Centre

Puerto Aventuras23 min · 1.9 km

Airports

Playa Del Carmen, Quintana Roo (PCM)30 min · 20.0 km

Cancun International Airport (CUN)114 min · 75.8 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in public areas for free.

Breakfast

At the hotel Hard Rock Riviera Maya (Adults Only) guests are invited to a full breakfast served for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of rooms:

1121

Former name

Aventura Cove Palace

Questions of the users

About Hard Rock Hotel Riviera Maya (Adults Only)

What is the typical travel time from Cancun International Airport to Hard Rock Hotel Riviera Maya, and is this the airport recommended for US travelers?

12 January 2024

The estimated travel time from Cancun International Airport to Hard Rock Hotel Riviera Maya is approximately 65 minutes. This may vary depending on traffic conditions.

Are there any rooms available with a living area for added comfort during my stay?

18 February 2024

The specified room category does not feature a separate living area. For detailed descriptions of each room, it is advisable to visit the Hard Rock website.

Is access to golf included in my stay, or is there an additional charge?

05 March 2024

Golf is available at an additional cost, although it can be included under the Limitless All-Inclusive promotion, where guests only pay 25% of the service fee based on the final price.

What is your policy regarding pets at the resort?

23 March 2024

The resort allows pets, specifically dogs and cats, with a maximum of two pets per room. A fee of $150 USD per pet per stay applies. For stays exceeding seven nights, there is an additional charge of $150 USD per week per pet. The weight limit for pets is 18 kilos (50 pounds).

Is it possible for a family of four, including two kids, to stay in a room with a king-size bed?

07 April 2024

The maximum occupancy for a king-size room is restricted to two adults. Alternative room arrangements may be necessary for families with children.

Does the all-inclusive package cover all meals and drinks during my stay?

15 April 2024

The all-inclusive package encompasses all meals including breakfast, lunch, and dinner. However, additional costs may be incurred for spa treatments, optional tours, golf caddies, and items from the Rock Shop.

Are airport shuttle services provided at no extra cost?

27 April 2024

The property does not offer complimentary airport shuttle services. If shuttle arrangements are included in your reservation, please reach out directly to Booking.com for assistance.

Is there a wheelchair rental available for guests with mobility challenges?

12 May 2024

Wheelchair rentals can be arranged through an external supplier. The resort features accessible ramps and elevators throughout, ensuring ease of movement within the premises.

Is there a specific beach area reserved for hotel guests only?

27 May 2024

Yes, the resort features a private beach area, accessible exclusively to hotel guests, offering a calm setting for a variety of aquatic activities.

What age restrictions exist for children to attend the Kids Club?

15 June 2024

Children must be at least 4 years old to participate in the Kids Club activities.