GRAND VELAS RIVIERA MAYA (ADULTS ONLY), Playa del Carmen
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Key details
About spa resort
Carretera Cancun Tulum Km 62, Playa del Carmen, 77710,
-
Near the beach
Great
8.7
9.4
/10
4.8
4.6
/5
Loved by Grand Velas Riviera Maya (Adults Only) guests
Perfect service
Spacious suites
Amazing views
Elevated culinary journey
World-class spa
Attentive staff
"The Michelin star restaurant was a great experience and all of these restaurants were included in the cost."
Amber from United States
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"Best Spa experience we have had in 20 years of visiting Cancun/Riviera resorts."
Mike J from United States
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"Peaceful, especially the Zen Pool and Zen Lobby."
Orjana
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5-star adults-only beachfront resort with a Michelin-starred restaurant
Accommodations
The hotel offers three distinct sections: Zen Grand, Ambassador, and Grand Class. Grand Class suites are adults-only and come with private plunge pools. Rooms in the Ambassador section provide ocean views and direct beach access.
Dining
The property houses eight restaurants, including the Michelin-starred Cocina de Autor. Other options include French cuisine at Piaf and Mexican fare at Frida. Room service operates 24 hours a day with a full menu.
Wellness & Spa
The SE Spa is a five-star certified facility with a hydrotherapy circuit, sauna, and steam room. Treatments include massages, facials, body wraps, and a water ceremony. Guests receive a $50 USD per person, per night spa credit applicable on treatments of 50 minutes or more.
Pools & Recreation
Three outdoor pools are available, including an infinity pool with a pool bar and ocean views. The hotel has a private beach area with sun loungers and umbrellas. On-site activities include snorkeling, yoga classes, bike tours, and cooking classes.
Services & Accessibility
The hotel provides a personal concierge service for each guest, available via WhatsApp. Airport shuttle service is offered to and from Cancun International Airport. Facilities include wheelchair access, valet parking, and a business center with meeting rooms.
Highlights
Accommodations: Adults-only Grand Class suites with private plunge pools
Dining: Michelin-starred Cocina de Autor and 8 total restaurants
Wellness: Five-star certified SE Spa with $50 nightly spa credit
Pools: Infinity pool with ocean view and private beach area
Services: Personal concierge and airport shuttle included
Recreation: Snorkeling, yoga, bike tours, and cooking classes
Must-do experiences
Savor authentic tacos al pastor at El Fogon near the hotel.
Visit the stunning cenote Ik Kil for a refreshing swim.
Explore the vibrant Playa del Carmen markets for unique souvenirs.
Relax on the secluded Xpu-Ha Beach, just a short drive away.
Discover local art at the Frida Kahlo Museum and its gallery.
Select your room type
Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
118 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Ambassador Pool Suite Ocean View
2 persons
118 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Nature View Suite Private Pool Zen Experience
2 persons
110 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Guest Parking
Dryer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Beach access
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Grand Velas Riviera Maya, a culinary adventure awaits with diverse dining options that celebrate both authentic Mexican flavors and international fare. Guests can indulge in exquisite dishes crafted by talented chefs, all within enchanting atmospheres that set the stage for memorable meals.
Piaf
French fine dining
Ambiance
Romantic, elegant setting reminiscent of 1940s Paris
Key Offerings
An enticing selection of fresh French dishes paired with exceptional wines, where every meal is a celebration of culinary artistry.
Reservation
Recommended
Dinner only
Frida
Traditional Mexican
Ambiance
Charming and vibrant decor reflecting Mexican culture
Key Offerings
Romantic dinners highlighting the best of Mexican cuisine, featuring rich flavors and heritage.
Reservation
Recommended
Dinner only
Azul
International
Ambiance
Casual, open-air alongside picturesque views
Key Offerings
All-day dining with a diverse menu, offering breakfast, brunch, lunch, and dinner options that cater to every palate.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner
Bistro
International
Ambiance
Bright and modern, featuring a relaxed dining atmosphere
Key Offerings
A casual setting offering a variety of dishes suitable for any meal, using fresh local ingredients.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner
Cocina de Autor
Modern fine dining
Ambiance
Sophisticated and contemporary
Key Offerings
An artistic fusion of flavors crafted by Chef Nahúm Velasco, where food and storytelling come together in each dish.
Reservation
Recommended
Dinner only
Lucca
Italian and Mediterranean
Ambiance
Romantic, cozy atmosphere perfect for intimate dinners
Key Offerings
Delight in hearty Italian dishes, with Mediterranean influences for a warm family-friendly gathering.
Reservation
Recommended
Dinner only
Sen Lin
Asian fusion (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern and chic setting
Key Offerings
An exciting evening dining experience with a menu offering a blend of vibrant Asian flavors.
Reservation
Recommended
Dinner only
Chaká
Family-friendly Mexican
Ambiance
Inviting atmosphere perfect for family gatherings
Key Offerings
Enjoy hearty Mexican dishes that appeal to all ages, in a fun and casual setting.
Reservation
Not needed
Dinner only
Location
Carretera Cancun Tulum Km 62, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
Secluded beach known for clear waters and soft sands. Ideal for swimming and sunbathing.
Xcalacoco
45 minutes walking
A tranquil beach offering stunning sunsets, perfect for relaxation and beachside strolls.
El Camaleon Golf Course
20 minutes walking
Award-winning golf course designed by Greg Norman. Features scenic views and challenging holes.
Playa
45 minutes walking, 10 minutes drive
Vibrant beach area with numerous restaurants and entertainment options. Perfect for a full day of fun.
Snorkeling Tours
10 minutes drive
Exciting snorkeling trips to see vibrant marine life. Tours can be booked online or through local operators.
Yoga Classes
10 minutes drive
Relaxing yoga sessions available on the beach or in local studios. Weekly schedules vary.
Lucca Restaurant
1 minute walking
Chic ambiance with a focus on regional and international cuisine. Reservations recommended.
Bistro Restaurant
8 minutes walking
Casual dining with a diverse menu, highlighting local flavors and fresh ingredients. Family-friendly.
La 5ta Hacienda
15 minutes drive
Popular nightlife spot featuring live music and salsa dancing. A great experience for party-goers.
Xavage Park by Xcaret
60 minutes walking, 15 minutes drive
Adventure park with thrilling water and land activities. Suitable for families and thrill-seekers.
Getting around
City Centre
Playa del Carmen 12 min · 4.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 17 min · 7.0 mi
Cozumel (CZM) 64 min · 26.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive
Reviews and Ratings
Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.
Review score
Based on 1515 verified reviews
9.7 /10
Perfect
96 %
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.2/10
Free WiFi
10.0/10
Location
9.1/10
Staff
9.3/10
Value for money
7.8/10
Pros
Great service
Michelin star restaurant
Spa water circuit
Cons
Rocky beach
Guest reviews
based on 4775 reviews
5/5
based on 39 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Velas Riviera Maya (Adults Only)
What is the best way to reach the nearest beach from Grand Velas Riviera Maya?
17 January 2024
A complimentary air-conditioned van is available 24/7 to take guests from the Zen section to the beach at the Ambassador area, ensuring easy access without any extra charges.
Are there engaging activities for children at this resort?
22 February 2024
Yes, various activities are offered for children. For detailed information about the latest offerings, reaching out to the concierge department at conciergerm@velasresorts.com is recommended.
Can you explain what is covered under the 'full board' package during my stay?
11 March 2024
The 'full board' option means that all meals and beverages-including alcoholic and non-alcoholic drinks-are included throughout your visit.
Is the private beach easily accessible, or is transportation required to get there?
04 April 2024
Guests in Zen Grand Suite Nature View will need to utilize private transportation, which is provided at no extra cost around the clock. Visitors in the Ambassador or Grand Class Ocean Front rooms can easily walk to the beach.
What does the term 'all-inclusive' mean when booking at Grand Velas Riviera Maya?
18 May 2024
The all-inclusive plan covers all meals, beverages, suite service available around the clock, and daily restocking of the in-room minibar.
How large are the beds available at the resort?
10 June 2024
The approximate bed sizes are Queen Size (150 cm wide x 190 cm long) and King Size (190 cm wide x 200 cm long).
Can I make a reservation for the Grand Class suite if I am traveling with my family, including children?
15 July 2024
The Grand Class ambiance is an adults-only area, so it is not recommended for families traveling with children.
Is complimentary airport transportation available for guests?
29 August 2024
The resort does not offer complimentary airport transfers, but information regarding costs can be provided after a reservation is confirmed.
Is it possible to swim in the ocean at the resort?
24 September 2024
Yes, guests can swim in the ocean from the beachfront of the resort.
How many dining options are available at the resort?
28 October 2024
Grand Velas Riviera Maya features a total of eight restaurants, offering a range of dining experiences for guests to enjoy during their stay.
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