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From863US$ /night
Check-in
28Dec2025Select date
Check-out
29Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About spa resort

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
-
Near the beach
Perfect
9.0
9.4
/10
4.9
4.6
/5

Featuring an infinity pool, Grand Velas Riviera Maya Playa del Carmen hotel is 3.2 km from the Grand Coral Golf Riviera Maya. The resort is 10 minutes by car from Point Esmeralda Public Beach and provides guests with a treatment room and a sauna.

Location

You'll need 15-minute drive to Aeropuerto de Playa del Carmen airport. This 5-star hotel is 4.1 km from the Punta Venado.

The private beach is located nearly 10 minutes away by car.

For those traveling from afar, Aeropuerto de Playa del Carmen airport is 15 minutes' drive away.

Rooms

There are 539 rooms with a balcony and a dining area. Some of them offer a flat-screen TV with satellite channels and Wi-Fi, along with a mini fridge bar, coffee and tea making facilities. For your safety, these air-conditioned rooms are appointed with a laptop sized safe. Guests can also enjoy street views. Self-catering facilities in a double room include a kitchen with a microwave, an electric kettle, and refrigerators.

Eat & Drink

The Grand Velas features 8 restaurants onsite. The restaurant Piaf Restaurant is located 50 metres away.

Leisure & Business

You can join hiking, mini golf, and cycling at this accommodation, and cars are available for rent. Grand Velas Riviera Maya hotel offers a wellness centre along with a facial massage for guests' enjoyment. This hotel also features a laptop safe and a photocopier for those arriving on business.

Must-do experiences

  • Savor authentic tacos al pastor at El Fogon near the hotel.
  • Visit the stunning cenote Ik Kil for a refreshing swim.
  • Explore the vibrant Playa del Carmen markets for unique souvenirs.
  • Relax on the secluded Xpu-Ha Beach, just a short drive away.
  • Discover local art at the Frida Kahlo Museum and its gallery.
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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
118 m² 
1 King-size bed
Shower
Coffee machine
Ambassador Pool Suite Ocean View
2 persons
118 m² 
1 King-size bed
Shower
Coffee machine
Nature View Suite Private Pool Zen Experience
2 persons
110 m² 
1 King-size bed
Shower
Coffee machine
Nature View Suite Zen Experience
2 persons
110 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Grand Velas Riviera Maya, a culinary adventure awaits with diverse dining options that celebrate both authentic Mexican flavors and international fare. Guests can indulge in exquisite dishes crafted by talented chefs, all within enchanting atmospheres that set the stage for memorable meals.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic, elegant setting reminiscent of 1940s Paris
Key Offerings
An enticing selection of fresh French dishes paired with exceptional wines, where every meal is a celebration of culinary artistry.
Reservation
Recommended
Dinner only

Frida

Traditional Mexican
Ambiance
Charming and vibrant decor reflecting Mexican culture
Key Offerings
Romantic dinners highlighting the best of Mexican cuisine, featuring rich flavors and heritage.
Reservation
Recommended
Dinner only

Azul

International
Ambiance
Casual, open-air alongside picturesque views
Key Offerings
All-day dining with a diverse menu, offering breakfast, brunch, lunch, and dinner options that cater to every palate.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Bistro

International
Ambiance
Bright and modern, featuring a relaxed dining atmosphere
Key Offerings
A casual setting offering a variety of dishes suitable for any meal, using fresh local ingredients.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern fine dining
Ambiance
Sophisticated and contemporary
Key Offerings
An artistic fusion of flavors crafted by Chef Nahúm Velasco, where food and storytelling come together in each dish.
Reservation
Recommended
Dinner only

Lucca

Italian and Mediterranean
Ambiance
Romantic, cozy atmosphere perfect for intimate dinners
Key Offerings
Delight in hearty Italian dishes, with Mediterranean influences for a warm family-friendly gathering.
Reservation
Recommended
Dinner only

Sen Lin

Asian fusion (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern and chic setting
Key Offerings
An exciting evening dining experience with a menu offering a blend of vibrant Asian flavors.
Reservation
Recommended
Dinner only

Chaká

Family-friendly Mexican
Ambiance
Inviting atmosphere perfect for family gatherings
Key Offerings
Enjoy hearty Mexican dishes that appeal to all ages, in a fun and casual setting.
Reservation
Not needed
Dinner only

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
630 m
Restaurants
Lucca Restaurant
20 m
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
320 m
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
Secluded beach known for clear waters and soft sands. Ideal for swimming and sunbathing.
Xcalacoco
Xcalacoco
45 minutes walking
A tranquil beach offering stunning sunsets, perfect for relaxation and beachside strolls.
El Camaleon Golf Course
20 minutes walking
Award-winning golf course designed by Greg Norman. Features scenic views and challenging holes.
Playa
Playa
45 minutes walking, 10 minutes drive
Vibrant beach area with numerous restaurants and entertainment options. Perfect for a full day of fun.
Snorkeling Tours
10 minutes drive
Exciting snorkeling trips to see vibrant marine life. Tours can be booked online or through local operators.
Yoga Classes
10 minutes drive
Relaxing yoga sessions available on the beach or in local studios. Weekly schedules vary.
Lucca Restaurant
Lucca Restaurant
1 minute walking
Chic ambiance with a focus on regional and international cuisine. Reservations recommended.
Bistro Restaurant
Bistro Restaurant
8 minutes walking
Casual dining with a diverse menu, highlighting local flavors and fresh ingredients. Family-friendly.
La 5ta Hacienda
La 5ta Hacienda
15 minutes drive
Popular nightlife spot featuring live music and salsa dancing. A great experience for party-goers.
Xavage Park by Xcaret
Xavage Park by Xcaret
60 minutes walking, 15 minutes drive
Adventure park with thrilling water and land activities. Suitable for families and thrill-seekers.
Getting around
City Centre
Playa del Carmen12 min  ·  7.4 km
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  11.2 km
Cancun International Airport (CUN)76 min  ·  50.4 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive
Questions of the users
About Grand Velas Riviera Maya (Adults Only)
What is the best way to reach the nearest beach from Grand Velas Riviera Maya?
17 January 2024
A complimentary air-conditioned van is available 24/7 to take guests from the Zen section to the beach at the Ambassador area, ensuring easy access without any extra charges.
Are there engaging activities for children at this resort?
22 February 2024
Yes, various activities are offered for children. For detailed information about the latest offerings, reaching out to the concierge department at conciergerm@velasresorts.com is recommended.
Can you explain what is covered under the 'full board' package during my stay?
11 March 2024
The 'full board' option means that all meals and beverages-including alcoholic and non-alcoholic drinks-are included throughout your visit.
Is the private beach easily accessible, or is transportation required to get there?
04 April 2024
Guests in Zen Grand Suite Nature View will need to utilize private transportation, which is provided at no extra cost around the clock. Visitors in the Ambassador or Grand Class Ocean Front rooms can easily walk to the beach.
What does the term 'all-inclusive' mean when booking at Grand Velas Riviera Maya?
18 May 2024
The all-inclusive plan covers all meals, beverages, suite service available around the clock, and daily restocking of the in-room minibar.
How large are the beds available at the resort?
10 June 2024
The approximate bed sizes are Queen Size (150 cm wide x 190 cm long) and King Size (190 cm wide x 200 cm long).
Can I make a reservation for the Grand Class suite if I am traveling with my family, including children?
15 July 2024
The Grand Class ambiance is an adults-only area, so it is not recommended for families traveling with children.
Is complimentary airport transportation available for guests?
29 August 2024
The resort does not offer complimentary airport transfers, but information regarding costs can be provided after a reservation is confirmed.
Is it possible to swim in the ocean at the resort?
24 September 2024
Yes, guests can swim in the ocean from the beachfront of the resort.
How many dining options are available at the resort?
28 October 2024
Grand Velas Riviera Maya features a total of eight restaurants, offering a range of dining experiences for guests to enjoy during their stay.

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