CONRAD TULUM RIVIERA MAYA | Tulum ★ Relax & Enjoy at luxurious spa resorts

75 photos

Conrad Tulum Riviera Maya Exterior photo This is an aerial view of a luxurious tropical resort nestled along a beautiful coastline. The scene is dominated by crystal-clear turquoise water, a white sandy beach, and lush green vegetation.

On the beach, there are rows of white lounge chairs,

Conrad Tulum Riviera Maya Interior photo The photo shows a spacious, modern lounge area with a strong emphasis on natural materials and a warm color palette. The walls and ceiling are clad in light-toned wood, creating a cozy and inviting atmosphere.

A large, dark flat-screen TV dominates

Conrad Tulum Riviera Maya Exterior photo This is a bright, sunny outdoor photo depicting a leisurely scene by a swimming pool, likely at a resort or upscale vacation spot.

In the center of the frame, a man wearing a white polo shirt and a straw hat is standing next to a couple relaxing on

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Key details

About spa resort

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Directly on a private white sandy beach

Great

8.3

9.2

/10

4.6

4.1

Loved by Conrad Tulum Riviera Maya guests

Beautiful beach
Delicious food
Attentive staff
Kids' menu
Pristine hotel

"The beach/cove is the nicest I have seen in Mexico with crystal clear, calm waters."

Sean C from United States

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"There have so pools and many different sections of the beach that you can relax at."

Suzanna E from United States

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Highlighting a ballroom and a banquet hall, suited for gatherings, the 5-star smoke-free Conrad Tulum Riviera Maya hotel is located within 10 minutes' drive of the underground Aktun Chen Cave. Offering a Greek menu in a Greek restaurant along with a Jacuzzi, a sauna, and a massage chair onsite, this Tulum hotel boasts a location in a rural area.

Location

At the hotel, you'll be 4.8 km from the known Akumal Public Beach and 3.5 km from the Aktun Chen Natural Park. The Conrad Tulum Riviera Maya offers private access to a shared beach with umbrellas and towels.

For those travelling from afar, Aeropuerto de Playa del Carmen airport is 33 minutes' drive away.

Rooms

Overlooking the sea, the 349 rooms are appointed with an air conditioner, as well as modern facilities such as a flat-screen TV with satellite channels. Featuring a separate toilet and a shower, the bathrooms also have toiletries and towels.

Eat & Drink

The dining options in Conrad Tulum Riviera Maya hotel include 12 restaurants. Food options for dinner are available at the on-site Maratea restaurant, where guests will enjoy ocean views. The beach bar provides you with a place to unwind. There is also a restaurant with different Asian dishes in the area.

Leisure & Business

The Conrad Tulum Riviera Maya provides a gym and spa therapy for an additional fee. Onsite facilities include an infinity pool with a hot tub. The accommodation is a perfect place to practise diving, cycling, and pool. This Tulum hotel entices guests with a wellness centre featuring body wraps, pedicure, and manicure. There is a meeting room available for corporate travellers.

Must-do experiences

Visit Tulum's Mayan ruins at sunrise for fewer crowds and bliss.
Savor authentic cochinita pibil at Taquería Honorio for lunch.
Explore the Sian Ka'an Biosphere for stunning nature and wildlife.
Discover local arts at the Tulum Art Walk every Friday evening.
Relax on the secluded beaches of Akumal, just a short drive away.

Location: Great

8.2/10Review score

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Highlights from guests

DiningBreakfast Paradise

The breakfast buffet offered an unbelievable range of options including vegan, vegetarian, gluten-free, local cuisines and a guacamole station to dream of!

Grace Chen from Singapore

Review on

Children's AmenitiesKid-Friendly Fun

The kids club features a movie theater, daily pool games, and crafting activities like piñata and parrot making.

David Smith from United Kingdom

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Room FeaturesJungle View Retreat

The shower includes a big window to enjoy the jungle and ocean views, also the balcony has a two-person tub.

Isabelle Dubois from France

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Spa & LeisureSerene Spa Escape

The spa provides endless options in a serene and beautiful setting; a perfect place to disconnect and recharge.

Kenji Tanaka from Japan

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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Ocean View

2 persons

560 sq. feet

1 King-size bed

Shower

Coffee machine

room details

King Room Tropical View

2 persons

560 sq. feet

1 King-size bed

Shower

Coffee machine

room details

King Room Roll Shower Mobility Access

2 persons

560 sq. feet

1 King-size bed

Shower

Coffee machine

room details

King Room Partial Ocean View

2 persons

560 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Curtains

Dining Onsite

Conrad Tulum Riviera Maya presents an inviting tapestry of dining experiences that celebrate diverse culinary traditions and local flavors. Guests can enjoy everything from romantic evenings under the stars to family-friendly brunches, all set against the backdrop of stunning modern architecture and lush natural surroundings.

Conrad Tulum Riviera Maya Restaurant photo The photo shows a brightly lit, modern interior space that appears to be a cafe or restaurant. The overall color palette is warm and neutral, with light wood tones, cream walls, and touches of green.

The focal point of the foreground is a large, ro

Maratea

Greek

Ambiance

Modern, Romantic

Key Offerings

Delight in an array of vegetarian and gluten-free options, enjoying the charm of Greek cuisine in a beautifully designed setting.

Reservation

Recommended

Dinner only, 18:00 - 23:00

Autor

Mexican, Local

Ambiance

Modern, Romantic

Key Offerings

Savor vegetarian delights crafted from local ingredients, perfect for an intimate dining experience filled with the essence of Mexican culture.

Reservation

Recommended

Dinner only, 18:00 - 23:00

Kengai

Asian

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Explore a delightful vegetarian menu that captures the essence of Asian cuisine, making it a great choice for family dining.

Reservation

Recommended

Dinner only, 18:00 - 23:00

Ukai

Japanese, Sushi

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Indulge in thoughtfully prepared vegetarian and vegan sushi that showcases authentic Japanese flavors, perfect for sushi enthusiasts.

Reservation

Recommended

Dinner only, 18:00 - 23:00

Arbolea

American, Mexican, International

Ambiance

Modern

Key Offerings

Experience a delightful breakfast with buffet, à la carte, and continental options that cater to various dietary preferences.

Reservation

Not needed

Breakfast and Brunch, 07:00 - 11:00

Conrad Tulum Riviera Maya Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Map view

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

City landmarks

Beach

Playa Coba

2900 ft

Landmark

Playa Chemuyil

2300 ft

Mall

Hacienda Dona Isabel

4400 ft

Beach

Xcacel-Xcacelito

1.6 mi

Landmark

Riviera Maya Golf Club

1.1 mi

Landmark

Bejil-Ha Riviera Maya

1.2 mi

Beach

Akumal Beach

3.0 mi

Landmark

Chan Chemuyil

1.5 mi

Landmark

Punta Sur viewpoint

1.4 mi

Beach

Santuario de la Tortuga Marina Xcacel Xcacelito

1.7 mi

Beach

Playa Xcacel

1.6 mi

Landmark

Cenote

1.6 mi

Beach

Xcacel Beach

1.6 mi

Landmark

Casa Kukulcan

1.7 mi

Landmark

ATV's Xtreme

1.8 mi

Lake

Cenote Xunaan-Ha

1.8 mi

Landmark

Xcacel-Xcacelito Sanctuary

1.9 mi

Landmark

Jungle Place

2.1 mi

Landmark

Aktun Chen Natural Park

2.2 mi

Landmark

Akumal Bay

2.2 mi

Landmark

Xcacelito Beach

2.3 mi

Landmark

Parque Aventuras Mayas

2.3 mi

Landmark

Aktun Chen

2.7 mi

Landmark

Cenote Media Luna

2.7 mi

Landmark

Ambarte

2.7 mi

Landmark

Aktun Chen Cenote

2.7 mi

Landmark

Coral and Turtle Sighting

2.8 mi

Landmark

Akumal Monkey Sanctuary

3.0 mi

Landmark

mexicarteakumal

3.0 mi

Landmark

Xelva Eco Park

3.0 mi

Explore Tulum

Playa Chemuyil

10 minutes' walk

A serene beach with crystal-clear waters, perfect for relaxation and swimming in a tranquil environment.

Riviera Maya Golf Club

5 minutes' drive

An acclaimed golf course that offers stunning views and challenging holes for golf enthusiasts of all skill levels.

Playa Coba

11 minutes' walk

A quieter stretch of sand with beautiful natural scenery, ideal for sunbathing and leisurely strolls along the coast.

XCACEL-XCACELITO

10 minutes' drive

Protected area featuring picturesque beaches and cenotes, known for turtle nesting and vibrant marine life.

ATV Adventure

10 minutes' drive

Ride through the lush jungles and open trails for an adrenaline boost. Safety gear and guided tours available.

Cenote Santa Cruz

10 minutes' drive

A peaceful cenote ideal for swimming and snorkeling in natural beauty, often less crowded.

Yoga Classes

5 minutes' drive

Join relaxing yoga sessions available nearby, promoting wellness and mindfulness in beautiful surroundings.

Hacienda Dona Isabel

15 minutes' walk

Charming setting with authentic Mexican cuisine. Signature dishes include fresh ceviche and mole, with vegetarian options available.

La Nave

10 minutes' drive

Casual dining with a diverse menu, known for its grilled seafood and vibrant atmosphere. Reservations recommended.

Casa Akumal

10 minutes' drive

Farm-to-table dining with an emphasis on local ingredients. Known for its organic salads and fresh smoothies.

Bar Los Amigos

10 minutes' drive

A vibrant bar with live music and a fun atmosphere, offering a mix of local and international drinks.

La Zebra Beach Hotel

15 minutes' drive

Family-friendly venue with beach games and entertainment, plus sunset fire shows for a memorable evening.

Getting around

City Centre

Tulum32 min · 13.2 mi

Airports

Aeropuerto de Playa del Carmen (PCM)62 min · 25.7 mi

Cozumel (CZM)89 min · 36.7 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

All visitors are offered a buffet breakfast for a fee.

Pets

Pets are allowed on request.

Number of rooms:

349

Reviews and Ratings

Feedback about Conrad Tulum Riviera Maya from previous guests about their experience.

Review score

Based on 667 verified reviews

8.6/10

Great

81%

Recommend

Cleanliness

9.2/10

Comfort

9.2/10

Facilities

9.3/10

Free Wi-Fi

7.5/10

Location

8.2/10

Staff

8.6/10

Value for money

7.4/10

Pros

Friendly staff

Serene spa

Large rooms

Breakfast buffet

Cleanliness

Cons

Seaweed on beach

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Conrad Tulum Riviera Maya

Is the resort an all-inclusive option for guests looking to have meals included?

05 April 2024

Conrad Tulum Riviera Maya operates on a European Plan, meaning that accommodations do not include meals in the rate. Guests can enjoy various dining options, but additional charges apply for meals and drinks.

Are there any meal packages or special dining options available during the stay?

15 July 2024

While there are no all-inclusive packages, guests can explore several culinary experiences. Breakfast is available at an additional cost, and a variety of dining options can cater to different palates throughout the resort.

Can a rollaway bed be provided for additional comfort in the suites?

23 September 2024

Yes, rollaway beds are available for suites upon request, ensuring extra comfort for guests during their stay.

What is the cost for breakfast per guest at the resort?

12 June 2024

The breakfast rate is set at 880 Mexican Pesos per person, offering a delightful start to your day with various international options.

Are cribs available for families traveling with young children?

29 May 2024

Cribs can be arranged for families. To ensure the request is noted, please provide the reservation details during the booking process.

How does the hotel handle seaweed on the beach?

07 August 2024

Although there is no machinery for clearing seaweed, staff members are dedicated to manually keeping the beach clean for guests to enjoy.

Are there activities for families and teenagers at the resort?

30 April 2024

Yes, the resort is family-friendly with activities like cycling for all ages and live music events at the Ultramar restaurant in the evenings.

How can spa appointments be made during the stay?

20 October 2024

Spa bookings can be made upon check-in, offering guests a chance to schedule relaxation and rejuvenation activities right from the start of their trip.

Does the resort offer halal dining options in its restaurants?

15 December 2024

Currently, halal options are not available in the restaurants. However, seafood dishes are offered across all dining venues.

What payment options are available for reservations?

11 February 2025

Payment can be processed through wire transfer for confirmed reservations. A link will be emailed for secure processing. PayPal is not accepted at this time.

Is there on-site COVID testing available for guests before returning to the US?

18 March 2024

Yes, on-site COVID testing is available, and arrangements for transportation to and from the airport can be made through the guest experience department.

What special offerings are included when booking a Ceiba room?

05 January 2025

Booking a Ceiba room grants access to the exclusive Ceiba Club, which features upgraded amenities, personalized services, and unique culinary experiences.