"The beach/cove is the nicest I have seen in Mexico with crystal clear, calm waters."
Sean C from United States
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"There have so pools and many different sections of the beach that you can relax at."
Suzanna E from United States
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"The breakfast buffet is an everyday must-have with their signature French toast."
Olivia V. from United States
The 5-star luxury Conrad Tulum Riviera Maya hotel provides a ballroom and a banquet hall for meetings and events, located within 10 minutes' drive of the Santa Cruz Cenote. The smoke-free hotel boasts a Jacuzzi and a sauna along with a beach bar, offering a location in a rural area.
Location
At this Tulum hotel, you'll be 4.9 km from the known Akumal Public Beach and 5 km from the Akumal Ecological Center. The Conrad lies in the magical part of Tulum.
The accommodation, located 45 km away from Aeropuerto de Playa del Carmen airport, offers car hire service and car rentals.
Feel in total harmony with nature by visiting the underground Aktun Chen Cave, 2.6 miles from this Tulum accommodation.
Rooms
There are 349 rooms comprising a balcony and a seating area. They come with a flat-screen TV with satellite channels, as well as such comforts as an air conditioner. Offering a separate toilet and a shower, the bathrooms are also appointed with toiletries and towels. You can enjoy views of the sea.
Eat & Drink
The Greek restaurant in Conrad Tulum Riviera Maya hotel offers dinner options, while in the Mexican restaurant guests can eat something for lunch. The restaurant serves Greek cuisine. Mediterraneo has its own variety of Caribbean meals and is a mere 450 metres away.
Leisure & Business
The Conrad Tulum offers a gym and spa therapy for an additional fee so you could have extra comfort during your stay. There is private access to a shared beach with umbrellas and towels. Active guests will also like bicycle usage arranged by the hotel. The onsite wellness facilities include a wellness centre.
Must-do experiences
Visit Tulum's Mayan ruins at sunrise for fewer crowds and bliss.
Savor authentic cochinita pibil at Taquería Honorio for lunch.
Explore the Sian Ka'an Biosphere for stunning nature and wildlife.
Discover local arts at the Tulum Art Walk every Friday evening.
Relax on the secluded beaches of Akumal, just a short drive away.
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Select your room type
The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Tropical View
2 persons
52 m²
1 King-size bed
Shower
Coffee machine
room details
King Room Roll Shower Mobility Access
2 persons
52 m²
1 King-size bed
Shower
Coffee machine
room details
Governors Suite
2 persons
145 m²
1 King-size bed
Shower
Coffee machine
room details
Presidential King Suite
2 persons
186 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The resort offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Conrad Tulum Riviera Maya presents an inviting tapestry of dining experiences that celebrate diverse culinary traditions and local flavors. Guests can enjoy everything from romantic evenings under the stars to family-friendly brunches, all set against the backdrop of stunning modern architecture and lush natural surroundings.
Maratea
Greek
Ambiance
Modern, Romantic
Key Offerings
Delight in an array of vegetarian and gluten-free options, enjoying the charm of Greek cuisine in a beautifully designed setting.
Reservation
Recommended
Dinner only, 18:00 - 23:00
Autor
Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Savor vegetarian delights crafted from local ingredients, perfect for an intimate dining experience filled with the essence of Mexican culture.
Reservation
Recommended
Dinner only, 18:00 - 23:00
Kengai
Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Explore a delightful vegetarian menu that captures the essence of Asian cuisine, making it a great choice for family dining.
Reservation
Recommended
Dinner only, 18:00 - 23:00
Ukai
Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Indulge in thoughtfully prepared vegetarian and vegan sushi that showcases authentic Japanese flavors, perfect for sushi enthusiasts.
Reservation
Recommended
Dinner only, 18:00 - 23:00
Arbolea
American, Mexican, International
Ambiance
Modern
Key Offerings
Experience a delightful breakfast with buffet, à la carte, and continental options that cater to various dietary preferences.
Reservation
Not needed
Breakfast and Brunch, 07:00 - 11:00
Chiringuito Carbon
Mexican
Ambiance
Family friendly
Key Offerings
Enjoy a casual atmosphere with vegetarian options available for both lunch and dinner, perfect for a midday break or evening meal.
Reservation
Not needed
Lunch and Dinner, 11:00 - 18:00
Chiringuito Crudo
Caribbean
Ambiance
Family friendly
Key Offerings
Delicious brunch and lunch offerings that highlight fresh Caribbean flavors, ensuring a laid-back yet memorable dining experience.
Reservation
Not needed
Brunch and Lunch, 11:00 - 18:00
Ultramar Restaurante
Mexican
Ambiance
Family friendly, Modern
Key Offerings
Enjoy a wide variety of vegetarian options throughout the day, with a relaxed atmosphere perfect for meals any time.
Reservation
Not needed
Brunch, Lunch, and Dinner, 11:00 - 22:00
Chiringuito Leña
Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Relish in vegetarian, vegan, and gluten-free deliciousness during brunch and lunch, focusing on authentic Italian flair.
Reservation
Not needed
Brunch and Lunch, 11:00 - 18:00
Chaak-Bar
American
Ambiance
Modern
Key Offerings
An ideal spot for evening cocktails, this bar sets the stage for a vibrant nightlife experience.
Reservation
Not needed
Cocktail hour
Ultramar Bar
Ambiance
Family friendly, Modern
Key Offerings
A lively bar atmosphere perfect for relaxing with family and friends over drinks during the cocktail hour.
A serene beach with crystal-clear waters, perfect for relaxation and swimming in a tranquil environment.
Riviera Maya Golf Club
5 minutes' drive
An acclaimed golf course that offers stunning views and challenging holes for golf enthusiasts of all skill levels.
Playa Coba
11 minutes' walk
A quieter stretch of sand with beautiful natural scenery, ideal for sunbathing and leisurely strolls along the coast.
XCACEL-XCACELITO
10 minutes' drive
Protected area featuring picturesque beaches and cenotes, known for turtle nesting and vibrant marine life.
ATV Adventure
10 minutes' drive
Ride through the lush jungles and open trails for an adrenaline boost. Safety gear and guided tours available.
Cenote Santa Cruz
10 minutes' drive
A peaceful cenote ideal for swimming and snorkeling in natural beauty, often less crowded.
Yoga Classes
5 minutes' drive
Join relaxing yoga sessions available nearby, promoting wellness and mindfulness in beautiful surroundings.
Hacienda Dona Isabel
15 minutes' walk
Charming setting with authentic Mexican cuisine. Signature dishes include fresh ceviche and mole, with vegetarian options available.
La Nave
10 minutes' drive
Casual dining with a diverse menu, known for its grilled seafood and vibrant atmosphere. Reservations recommended.
Casa Akumal
10 minutes' drive
Farm-to-table dining with an emphasis on local ingredients. Known for its organic salads and fresh smoothies.
Bar Los Amigos
10 minutes' drive
A vibrant bar with live music and a fun atmosphere, offering a mix of local and international drinks.
La Zebra Beach Hotel
15 minutes' drive
Family-friendly venue with beach games and entertainment, plus sunset fire shows for a memorable evening.
Getting around
City Centre
Tulum32 min
·
21.1
km
Airports
Playa Del Carmen, Quintana Roo (PCM)62 min
·
41.3
km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349
Questions of the users
About Conrad Tulum Riviera Maya
Is the resort an all-inclusive option for guests looking to have meals included?
05 April 2024
Conrad Tulum Riviera Maya operates on a European Plan, meaning that accommodations do not include meals in the rate. Guests can enjoy various dining options, but additional charges apply for meals and drinks.
Are there any meal packages or special dining options available during the stay?
15 July 2024
While there are no all-inclusive packages, guests can explore several culinary experiences. Breakfast is available at an additional cost, and a variety of dining options can cater to different palates throughout the resort.
Can a rollaway bed be provided for additional comfort in the suites?
23 September 2024
Yes, rollaway beds are available for suites upon request, ensuring extra comfort for guests during their stay.
What is the cost for breakfast per guest at the resort?
12 June 2024
The breakfast rate is set at 880 Mexican Pesos per person, offering a delightful start to your day with various international options.
Are cribs available for families traveling with young children?
29 May 2024
Cribs can be arranged for families. To ensure the request is noted, please provide the reservation details during the booking process.
How does the hotel handle seaweed on the beach?
07 August 2024
Although there is no machinery for clearing seaweed, staff members are dedicated to manually keeping the beach clean for guests to enjoy.
Are there activities for families and teenagers at the resort?
30 April 2024
Yes, the resort is family-friendly with activities like cycling for all ages and live music events at the Ultramar restaurant in the evenings.
How can spa appointments be made during the stay?
20 October 2024
Spa bookings can be made upon check-in, offering guests a chance to schedule relaxation and rejuvenation activities right from the start of their trip.
Does the resort offer halal dining options in its restaurants?
15 December 2024
Currently, halal options are not available in the restaurants. However, seafood dishes are offered across all dining venues.
What payment options are available for reservations?
11 February 2025
Payment can be processed through wire transfer for confirmed reservations. A link will be emailed for secure processing. PayPal is not accepted at this time.
Is there on-site COVID testing available for guests before returning to the US?
18 March 2024
Yes, on-site COVID testing is available, and arrangements for transportation to and from the airport can be made through the guest experience department.
What special offerings are included when booking a Ceiba room?
05 January 2025
Booking a Ceiba room grants access to the exclusive Ceiba Club, which features upgraded amenities, personalized services, and unique culinary experiences.
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