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From125US$ /night
Check-in
28Dec2025Select date
Check-out
29Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About spa resort

Spissstrasse 52, Zermatt, Switzerland, 3920
-
Steps from the Matterhorn Museum
Perfect
9.2
/10
4.5
4.7
/5

Alpen Resort & Spa Zermatt is about a 5-minute walk from Matter Vispa and features a heated swimming pool for a more relaxing stay. The hotel is 2.5 km from The Matterhorn Mountain and provides guests with a Turkish steam room, a Jacuzzi, and a sauna.

Location

This 4-star resort is nestled just 500 metres from Matterhorn Golf club and not far from the Parish Church of St. Mauritius. The Alpen is also situated 9 minutes on foot from Stellisee.

The property is within 500 metres of Untere Matten bus stop and within reach of Zermatt train station in Zermatt. Sion airport is 80 km from this hotel.

Guests can find The Matterhorn Mountain, which is approximately 10 minutes away by car.

Rooms

Alpen Resort & Spa has 56 rooms with a sitting area. A flat-screen TV with satellite channels along with a mini fridge bar, coffee and tea making facilities are provided. Bathrooms with a separate toilet and a shower, also feature hair dryers and toiletries for guests' extra comfort.

Eat & Drink

This property is just near the restaurant Restaurant Matterhorn.

Leisure & Business

The ski facilities include a storage for belongings and a ski pass vendor. The Alpen Zermatt features snow skiing, hiking, and billiards. Guests can surely relax at a wellness centre offered on site.

Must-do experiences

  • Savor traditional raclette at Restaurant Walliserstube in Zermatt.
  • Take a sunset walk to the picturesque Riffelalp for stunning views.
  • Visit the Matterhorn Museum to learn about Zermatt's history.
  • Explore the local market for fresh cheese and artisan breads.
  • Hike to the stunning Five Lakes Walk for breathtaking scenery.
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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
25 m² 
2 Single beds
Shower
Heating
Family Room extra Bedroom
2 persons
30 m² 
3 Single beds
Shower
Heating
Panoramic Family Room Matterhorn View
2 persons
30 m² 
4 Single beds
Shower
Heating
Panorama Double Room Matterhorn View
2 persons
30 m² 
2 Single beds
Shower
Heating
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Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Plunge pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Alpen Resort & Spa, the dining experience is a delightful journey through hearty Italian fare, local specialties, and international delights, all served in inviting and family-friendly settings. Guests can enjoy the scenic beauty while relishing gourmet meals crafted with care and attention.
Alpen Resort & Spa Zermatt Restaurant photo
Alpen Resort & Spa Zermatt Restaurant photo

Restaurant Matterhorn

Italian and local cuisine
Ambiance
Family-friendly with a cozy atmosphere, offering both indoor dining and alfresco options
Key Offerings
A diverse menu featuring vegetarian and gluten-free options, along with a charming bar for drinks
Reservation
Not needed
Open daily from 11:30 to 22:30

Grill Restaurant Hornox

Grill with meat and vegan dishes
Ambiance
Rustic mountain setting, providing a unique dining experience amidst nature
Key Offerings
Specializes in grilled items, perfect for outdoor enthusiasts looking for hearty meals
Reservation
Not needed
Operating hours not specified

Hotel Bar

Drinks and light bites
Ambiance
A quaint and cozy space for relaxation and socializing, catering to all tastes
Key Offerings
An extensive drinks menu designed for every taste and occasion, offering a perfect pre- or post-dinner setting
Reservation
Not needed
Operating hours not specified

Location

Spissstrasse 52, Zermatt, Switzerland, 3920
Map view
Spissstrasse 52, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
460 m
Castor Mountain
460 m
Denner Partner
170 m
Murmeli Brunnen
350 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
870 m
Restaurants
Restaurant Matterhorn
10 m
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
220 m
Untere Mattenstrasse 12
Walliserstube Zermatt
390 m
Gryfelblatte 2
Rosstall
460 m
Bahnhofplatz 50
Gusto Matto
440 m
Bahnhofplatz 36
CasaMia
440 m
Bahnhofplatz 36
Othmars hutte
460 m
Riedweg
Sonne
460 m
Metzggasse 35
Golden India
470 m
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
520 m
Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
12 minutes' walk
A rich history of Zermatt and the famous Matterhorn, featuring exhibits on the first ascent and local culture.
The Matterhorn
The Matterhorn
30 minutes' walk
Iconic mountain symbolizing Switzerland, known for its stunning views and photo opportunities year-round.
Mountaineer's Cemetery
Mountaineer's Cemetery
12 minutes' walk
Memorial site honoring those who lost their lives in the Alps, featuring poignant inscriptions and peaceful surroundings.
St Peter's English Church
St Peter's English Church
10 minutes' walk
Beautiful church known for its charming architecture, open for visitors and hosting services in English.
Hiking at Hohbalmen
6 minutes' walk
Scenic hiking trails with breathtaking views of the Matterhorn, suitable for various skill levels.
Yoga at the Spa
1 minute' walk
Relaxing yoga sessions at the hotel's spa, perfect for rejuvenation after a day of adventure.
Winter Sports at Gant
15 minutes' drive
Thrilling skiing and snowboarding options, with rental services available for gear and equipment.
Local Festivals
10 minutes' walk
Community festivals showcasing local culture, food, and crafts, held regularly throughout the year.
Restaurant Matterhorn
Restaurant Matterhorn
1 minute' walk
Local cuisine with stunning mountain views; must-try includes their fondue and raclette dishes.
Walliserstube Zermatt
Walliserstube Zermatt
5 minutes' walk
Cozy Swiss restaurant featuring traditional meals; specialties include alpine meat dishes and fine wines.
Gusto Matto
Gusto Matto
6 minutes' walk
International flair with a creative menu; highlights are the homemade pasta and seasonal ingredients.
Marie's Deli Zermatt
Marie's Deli Zermatt
3 minutes' walk
Casual eatery offering fresh sandwiches and local snacks; ideal for quick bites and pastries.
Zermatt Music Festival
15 minutes' walk
Annual music event with performances from local and international artists, family-friendly atmosphere.
Schneewittchen Bar
10 minutes' walk
Charming bar with a warm vibe, featuring cocktails and live music; great spot for a night out.
Ristorante Pizzeria Da Antonio
10 minutes' walk
Family-friendly Italian restaurant known for its pizza and pasta; hosts trivia nights for all ages.
Kino Zermatt
10 minutes' walk
Local cinema showcasing popular films; a fun option for a relaxing evening after exploring Zermatt.
Getting around
City Centre
Zermatt9 min  ·  700 m
Airports
Sion Airport (SIR)116 min  ·  76.9 km
Agno Airport (LUG)243 min  ·  161.7 km
Train
Zermatt railway station5 min  ·  400 m
Train2 min  ·  100 m
Bus
Bus stop17 min  ·  11.2 km
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
Questions of the users
About Alpen Resort & Spa
What is the distance of Alpen Resort & Spa from the city center?
10 November 2024
The hotel is situated approximately 300 meters from the city center, making it just a short walk away.
How can I find the free shuttle service from Zermatt train station to the hotel?
15 February 2024
Upon your arrival at the Zermatt train station, call the hotel using the free phone available there. The shuttle operates without a set schedule to accommodate your arrival.
Is there a shuttle service provided from the hotel to the ski lifts?
5 March 2024
Yes, a public bus service is available free of charge, directly transporting guests to the ski lifts.
Are additional beds available for three guests in a room?
22 January 2025
Yes, there is a sofa bed available in the room to accommodate a third person comfortably.
Are pets allowed at Alpen Resort & Spa, and is there a fee?
18 December 2024
Pets, including cats and dogs, are welcome for an additional fee of CHF 15 per night.
Can a family of six book one room with two extra beds?
30 April 2025
Unfortunately, the Panorama Family room can only accommodate a maximum of five people.
Are children permitted in the spa facilities, particularly the swimming pool?
3 June 2024
Children are allowed in the pool and jacuzzi under parental supervision, but they are not permitted in the sauna area.
What does opting for half board include?
12 August 2024
Choosing half board means that breakfast and dinner are included during your stay.
Can luggage be left at the hotel before check-in or after check-out without any charge?
17 January 2025
No fees are incurred for leaving luggage at the hotel before check-in or after check-out.
Does the hotel have a wellness area, and what facilities can guests use?
25 February 2025
Yes, the wellness area features a swimming pool, sauna, steam bath, and jacuzzi, all included in the price of your stay.

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Alpen Resort & Spa Zermatt Exterior photo

Alpen Resort & Spa

9.2
Perfect2359 reviews
700 m from center
113 US$
125 US$
per night
Mobile-only price