Krystal Grand Cancun*All Inclusive Spa Resort

75 photos

Krystal Grand Cancun All Inclusive Exterior photo The photo captures a beautiful coastal resort scene on a sunny day. Two tall, modern hotel buildings dominate the frame, both painted in a pristine white with subtle light blue accents. They feature numerous balconies, suggesting many guest rooms wit

Krystal Grand Cancun All Inclusive Room photo The photo shows a bright and airy hotel room with a modern aesthetic. The room features two double beds with white linens and brown throw pillows, each with a dark blue headboard.

A large flat-screen TV is mounted on the wall opposite the beds. To

Krystal Grand Cancun All Inclusive Interior photo The photo shows a spacious, modern lobby area, likely in a resort or hotel. The lobby has a distinctive circular design with multiple levels overlooking the central area.

The central part of the lobby features a raised, circular seating area with a

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Key details

About spa resort

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

Next to the beach

Very good

7.1

/10

4.0

Loved by Krystal Grand Cancun All Inclusive guests

Lovely views
Clean rooms
Excellent service
Delicious food

"The beach is the best I've seen in Cancun as well as the staff was wonderful."

Kavita from Canada

"While heavy waves are breaking along other shores, you can enjoy a crystal clear calm water experience on this beach."

Happiness06208538395 from Canada

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"Every day there was a variety of activities to choose from and many food choices everyday!"

Lillian from United States

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The 5-star Krystal Grand Cancun All Inclusive hotel enjoys a privileged location in the very heart of Cancun, 400 m from the night Coco Bongo Club. Situated a few moments from The City, this attractive resort features 4 outdoor swimming pools with city views.

Location

Overlooking the Caribbean Sea, the hotel is located merely a 6-minute walk from the Mandala Beach Club. The Mandala Nightclub is in close proximity to the Krystal Grand Cancun All Inclusive and Cancun airport is 25 km away.

Nature lovers will appreciate the proximity to Playa Chac Mool, which is 1.2 km away. The Interactive Aquarium Cancun lies within a 10-minute drive of the property.

Rooms

Equipped with a laptop safe, some of the 514 rooms feature sound-proofed windows along with a writing table. Guests can make use of a mini-fridge-bar, and relax with a flat-screen TV with satellite channels. Providing a spa bathtub and a separate toilet, some bathrooms are also equipped with bathrobes and slippers.

Eat & Drink

The onsite Restaurante Risotto restaurant serves Italian specials, and at the same time, Japanese classics are available in Restaurante Ayami restaurant. The terrace bar will set you up nicely for enjoying your stay. It overlooks the sea.

Leisure & Business

A sauna and spa therapy can be provided at a surcharge. Krystal Grand Cancun All Inclusive hotel has a white sandy beach area with towels. Keeping fit at this accommodation is convenient thanks to a gym that offers yoga classes. A comfortable stay at the hotel awaits you with a wellness centre featuring body wraps, pedicure, and manicure.

Must-do experiences

Explore Tulum's ancient ruins overlooking the stunning coastline.
Savor cochinita pibil at Taquería El Poblano for a local favorite.
Visit Mercado 28 for authentic handmade crafts and souvenirs.
Take a day trip to Isla Mujeres and swim with the dolphins.
Experience the vibrant nightlife at Coco Bongo for an unforgettable show.

Location: Great

8.9/10Review score

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Highlights from guests

DiningAuthentic Flavors

I enjoyed multiple dining options every day. The grill restaurant and the main buffet always had enough to get full on.

Ricardo from Brazil

Review on

Room FeaturesAmazing Oceanfront

The oceanfront view from the Altitude tower was breathtaking. The room was very nice and always spotless every day.

Kenji from Japan

Review on

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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Altitude Suite 2 Double Beds

2 persons

540 sq. feet

2 Double beds

Shower

Coffee machine

room details

Altitude Suite ocean front

2 persons

550 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Altitude Corner Suite Partial Ocean View

2 persons

605 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Altitude Corner Suite Ocean Front

2 persons

605 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.2/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Golf course
Billiard tables
Yoga class
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Krystal Grand Cancun All Inclusive invites guests to indulge in a vibrant culinary landscape, featuring a selection of dining options that celebrate both local and international flavors. With distinctive ambiances ranging from casual beachfront settings to romantic dining experiences, each venue presents a unique invitation to explore diverse tastes throughout the day and evening.

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows an upscale restaurant interior, bathed in warm, inviting light. The focus is on a beautifully set table in the foreground, ready for a meal.

The table is made of dark wood and is neatly arranged with white plates, white napkins eleg

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows a stylish and modern restaurant dining area with a focus on large windows offering a view of a twilight cityscape and a pool.

The restaurant features several round tables, each set for dining with light-colored placemats, napkins, a

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows a brightly lit, spacious dining area, likely within a resort or upscale restaurant. The overall ambiance is warm and inviting.

In the foreground, there's a long, rectangular wooden table set for dining. It's surrounded by red uphols

Restaurant O

Mexican and International

Ambiance

Family-friendly atmosphere ideal for gatherings

Key Offerings

A diverse selection including gluten-free options for breakfast and dinner, perfect for families and groups seeking a hearty meal.

Reservation

Open for breakfast from 06:30 - 11:30 and dinner from 18:30 - 23:00 daily.

The Grill

Casual Tex-Mex and International

Ambiance

Family-friendly with a relaxed open-air vibe

Key Offerings

Ideal for lunch and dinner, featuring tasty grilled options and gluten-free choices in an inviting environment.

Reservation

Open for lunch from 12:30 - 17:00 and dinner from 18:30 - 23:00 daily.

Lounge and Terrace

American Brunch

Ambiance

Modern setting that's perfect for casual dining

Key Offerings

Brunch delights served in a contemporary lounge space, perfect for leisurely afternoons.

Reservation

Open for brunch from 12:30 - 17:00 daily.

Risotto

Italian

Ambiance

Romantic setting for intimate dinners

Key Offerings

Savor authentic Italian dishes in a charming, carefully crafted environment designed for romance.

Reservation

Yes

Open for dinner from 18:30 - 23:00 daily.

Ayamí

Asian with Chinese, Indian, and Japanese influences

Ambiance

Modern decor for a chic dining experience

Key Offerings

An enticing range of Asian flavors available for dinner, offering a vibrant dining atmosphere to explore diverse cuisines.

Reservation

Yes

Open for dinner from 18:30 - 23:00 daily.

Krystal Grand Cancun All Inclusive Location

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

Map view

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

City landmarks

Landmark

Cancun Convention Center

3200 ft

Night club

The City Nightclub

2300 ft

Gallery

Galeria Balance Cancun

2000 ft

Beach

Chac Mool Beach

5000 ft

Landmark

Arrecife Chitales

2400 ft

Landmark

Museo de Arte Popular Mexicano

1.5 mi

Landmark

Water Park at The Grand

1.1 mi

Landmark

Parque Ventura Cancun

1.5 mi

Landmark

Yamil Lu'um Archeological Site

2.0 mi

Landmark

Scorpion's Temple ruins

2.0 mi

Beach

Playa Tortugas

1.7 mi

Museum

Cancun Wax Museum

2.1 mi

Landmark

Sail Away Cancun

1.7 mi

Landmark

Bungee in Cancun

1.7 mi

Landmark

Playa Tortuga Ferry Terminal

1.7 mi

Harbour

Aquatours Cancun

1.8 mi

Aquarium

Interactive Aquarium

2.2 mi

Landmark

Avenida Kukulkan

2.6 mi

Park

arte Garden

2.1 mi

Mall

La Madonna

2.2 mi

Beach

Playa Marlin

2.5 mi

Nearby

Night club

Coco Bongo

1300 ft

Night club

Palazzo

700 ft

Beach

Playa Forum

2000 ft

Beach

Mandala Beach Club

1500 ft

Amusement Park

Delphinus Dreams

500 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

1800 ft

Night club

Mandala Nightclub

1700 ft

Night club

Daddy'O

1700 ft

Punta Nizuc - Cancún 210

Playa Lagarto

2000 ft

Restaurants

Restaurante Ayami

100 ft

Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun

Tradewinds Restaurant

300 ft

Boulevard Kukulcan The Royal Caribbean

La Bastille

500 ft

Boulevard Kukulcan Manzana 51

The Moongate

500 ft

Boulevard Kukulkan Km 9.5

El Mercado

1000 ft

Boulevard Kukulcan Hyatt Ziva

Isla Contoy

700 ft

Boulevard Kukulcan Km. 9.5 Zona hotelera

La Joya

800 ft

Kukulcan Blvd 9. 5

Hacienda El Mortero

1200 ft

Blvd Kukulkal Km. 9.5

Mextreme

2200 ft

Zona Hotelera Km 9 In Front Of Convention Center

Vips

1100 ft

Blvd Kukulkan Km. 9 Zona Hotelera

Explore Cancun

Nearby Activities and Dining

Coco Bongo

5 minutes' walk

Iconic nightclub known for spectacular shows and entertainment. A must-visit for nightlife enthusiasts.

Playa Forum

7 minutes' walk

Vibrant beach area with bars, restaurants, and soft sands. Great for sunbathing and water activities.

Cancun Convention Center

12 minutes' walk

Major venue for events and conferences, featuring modern facilities. Convenient for business travelers.

Delphinus Dreams

2 minutes' walk

Interactive dolphin experiences perfect for families. Reservations recommended for guaranteed spots.

Water Park at The Grand

20 minutes' walk

Exciting water slides and wave pools for thrill-seekers. Family-friendly fun filled with activities.

Restaurante Ayami

1 minute' walk

Offers authentic sushi and Japanese cuisine in a cozy atmosphere. Ideal for casual dining.

Tradewinds Restaurant

2 minutes' walk

Casual dining with a variety of international dishes. Known for fresh seafood and delightful views.

The City Nightclub

9 minutes' walk

Large nightclub featuring music and performances. Hosts weekly themed nights for all ages.

Palazzo

3 minutes' walk

Upscale lounge with stylish interiors and DJ performances. Great for enjoying cocktails in a chic setting.

Getting around

City Centre

Cancun17 min · 6.8 mi

Airports

Cancun (CUN)36 min · 14.9 mi

Isla Mujeres (ISJ)40 min · 16.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Krystal Grand Cancun All Inclusive guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of floors:

Number of rooms:

514

Former name

Hyatt Regency Cancun

Reviews and Ratings

Feedback about Krystal Grand Cancun All Inclusive from previous guests about their experience.

Review score

Based on 3585 verified reviews

8.3/10

Great

78%

Recommend

Breakfast

5.5/10

Cleanliness

7.6/10

Comfort

7.8/10

Facilities

7.2/10

Free Wi-Fi

8.4/10

Location

8.9/10

Paid Wi-Fi

8.0/10

Staff

7.7/10

Value for money

6.9/10

Pros

All-inclusive amenities

Beach area

Helpful staff

Cons

Poor food range

Slow service

based on 6825 reviews

4/5

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Questions of the users

About Krystal Grand Cancun All Inclusive

What is the ideal season to enjoy a perfect beach vacation at Krystal Grand Cancun?

12 April 2024

Cancun is a great destination to visit throughout the year, and Krystal Grand Cancun features one of the top-rated beaches in the area, ideal for a sun-soaked getaway.

Is it possible to enjoy a balcony with the room accommodations at this resort?

23 June 2024

All rooms at Krystal Grand Cancun come equipped with a private balcony for guests to enjoy beautiful views and fresh air.

What food and drink options are available with the all-inclusive package?

05 July 2024

The all-inclusive plan includes all meals and beverages from the resort's menus, featuring a variety of dining options, as well as minibars stocked with water and sodas.

Is 24-hour room service available for guests in the Altitude Rooms?

11 August 2024

Yes, room service is offered 24 hours a day for all guests, including those staying in the Altitude Rooms.

Are spa services available on-site, and do they cost extra?

18 September 2024

Spa services are offered at Krystal Grand Cancun but are available at an additional charge.

What types of reservation plans can guests choose from?

30 October 2024

Guests can select from three types of reservation plans: Room Only, Bed and Breakfast, and All-Inclusive.

Is airport shuttle transportation provided by the resort?

15 November 2024

Complimentary airport transportation is not provided; however, AMStar, the resort's DMC partner, can assist with transportation arrangements.

In an all-inclusive resort, do guests have unlimited access to food and drinks?

22 December 2024

Guests at Krystal Grand Cancun's all-inclusive resort enjoy unlimited access to a variety of food and beverages, ensuring a delightful culinary experience.

How many dining options are available at Krystal Grand Cancun?

10 February 2025

The resort features nine dining venues, including four à la carte restaurants, a buffet, a café, a cevichería/taqueria, and a grill, offering guests a diverse culinary selection.

Are there designated smoking areas on the property?

16 March 2025

Smoking is restricted in rooms and balconies; however, designated smoking areas are available throughout the property to accommodate guests.