Krystal Grand Cancun*All Inclusive Spa Resort

Name: KRYSTAL GRAND CANCUN ALL INCLUSIVE, Cancun
Address: Boulevard Kukulkan Km 8.5, Cancun, Quintana Roo, 77500
Price range: US$122+
Rating: 6.8

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Krystal Grand Cancun All Inclusive Exterior photo

Krystal Grand Cancun All Inclusive Interior photo

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Key details

About spa resort

Boulevard Kukulkan Km 8.5, Cancun, 77500

Next to the beach

Nice

6.8

7.1

/10

4.0

Loved by Krystal Grand Cancun All Inclusive guests

Lovely views

Clean rooms

Excellent service

Delicious food

"The beach is the best I've seen in Cancun as well as the staff was wonderful."

Kavita from Canada

"While heavy waves are breaking along other shores, you can enjoy a crystal clear calm water experience on this beach."

Happiness06208538395 from Canada

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"Every day there was a variety of activities to choose from and many food choices everyday!"

Lillian from United States

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Beachfront all-inclusive resort with exclusive Altitude Club

Amenities & Activities

The hotel offers 4 outdoor swimming pools, including an adults-only infinity pool and a bi-level outdoor pool. A private white sandy beach with calm waves provides a safe swimming area for guests. The Altitude Club provides exclusive lounges and amenities for guests seeking upgraded services.

Dining

Guests have access to 7 on-site restaurants offering international, Mexican, and Asian cuisine. Themed dinner nights and daily entertainment are included in the all-inclusive package. 24-hour room service is available for added convenience.

Accommodations

Each room offers a private balcony with ocean or city views. All rooms are air-conditioned and include a minibar, flat-screen TV, and free WiFi. The hotel also provides family rooms and executive lounges for different traveler needs.

Wellness & Spa

The full-service spa offers massages, body treatments, facials, and a sauna. A fitness center with yoga classes and fitness classes is available to guests. Spa facilities include a spa lounge and relaxation area, plus beauty services like manicures and pedicures.

Family & Entertainment

A kids' club, children's playground, and indoor play area keep younger guests entertained. Daily entertainment includes live music, themed dinner nights, and evening performances. The resort also offers a games room with billiards, foosball, and video game consoles.

Highlights

Location: 25 minutes from Cancun International Airport, walking distance to Coco Bongo and shopping

Pools: 4 pools including adults-only infinity pool and bi-level outdoor pool

Dining: 7 restaurants with international, Mexican, and Asian cuisine

Wellness: Full-service spa with massages, facials, and sauna

Family: Kids' club, children's playground, and daily entertainment

Exclusive: Altitude Club with private lounges and amenities

Must-do experiences

Explore Tulum's ancient ruins overlooking the stunning coastline.
Savor cochinita pibil at Taquería El Poblano for a local favorite.
Visit Mercado 28 for authentic handmade crafts and souvenirs.
Take a day trip to Isla Mujeres and swim with the dolphins.
Experience the vibrant nightlife at Coco Bongo for an unforgettable show.

Select your room type

Krystal Grand Cancun All Inclusive offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Sea View
2 persons
44 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Double or Twin Room Partial Sea View
2 persons
44 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Altitude Suite 2 Double Beds
2 persons
50 sq. feet
2 Double beds
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

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September 2026 - September 2027

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Check-in/ Check-out

Facilities

Krystal Grand Cancun All Inclusive offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.0/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Golf course
Billiard tables
Yoga class
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Krystal Grand Cancun All Inclusive invites guests to indulge in a vibrant culinary landscape, featuring a selection of dining options that celebrate both local and international flavors. With distinctive ambiances ranging from casual beachfront settings to romantic dining experiences, each venue presents a unique invitation to explore diverse tastes throughout the day and evening.

Restaurant O
Mexican and International
Ambiance
Family-friendly atmosphere ideal for gatherings
Key Offerings
A diverse selection including gluten-free options for breakfast and dinner, perfect for families and groups seeking a hearty meal.
Reservation
No
Open for breakfast from 06:30 - 11:30 and dinner from 18:30 - 23:00 daily.
The Grill
Casual Tex-Mex and International
Ambiance
Family-friendly with a relaxed open-air vibe
Key Offerings
Ideal for lunch and dinner, featuring tasty grilled options and gluten-free choices in an inviting environment.
Reservation
No
Open for lunch from 12:30 - 17:00 and dinner from 18:30 - 23:00 daily.
Lounge and Terrace
American Brunch
Ambiance
Modern setting that's perfect for casual dining
Key Offerings
Brunch delights served in a contemporary lounge space, perfect for leisurely afternoons.
Reservation
No
Open for brunch from 12:30 - 17:00 daily.
Risotto
Italian
Ambiance
Romantic setting for intimate dinners
Key Offerings
Savor authentic Italian dishes in a charming, carefully crafted environment designed for romance.
Reservation
Yes
Open for dinner from 18:30 - 23:00 daily.
Ayamí
Asian with Chinese, Indian, and Japanese influences
Ambiance
Modern decor for a chic dining experience
Key Offerings
An enticing range of Asian flavors available for dinner, offering a vibrant dining atmosphere to explore diverse cuisines.
Reservation
Yes
Open for dinner from 18:30 - 23:00 daily.
Beach Bar and Grill
International and Casual Fare
Ambiance
Beachside relaxation with ocean views
Key Offerings
A casual spot to enjoy a variety of light bites and refreshing drinks, open all day for guests lounging by the beach.
Reservation
No
Open for brunch and lunch from 10:00 - 18:00 daily.

Location

Boulevard Kukulkan Km 8.5, Cancun, 77500

Explore Cancun

Nearby Activities and Dining

Coco Bongo

5 minutes' walk

Iconic nightclub known for spectacular shows and entertainment. A must-visit for nightlife enthusiasts.

Playa Forum

7 minutes' walk

Vibrant beach area with bars, restaurants, and soft sands. Great for sunbathing and water activities.

Cancun Convention Center

12 minutes' walk

Major venue for events and conferences, featuring modern facilities. Convenient for business travelers.

Delphinus Dreams

2 minutes' walk

Interactive dolphin experiences perfect for families. Reservations recommended for guaranteed spots.

Water Park at The Grand

20 minutes' walk

Exciting water slides and wave pools for thrill-seekers. Family-friendly fun filled with activities.

Restaurante Ayami

1 minute' walk

Offers authentic sushi and Japanese cuisine in a cozy atmosphere. Ideal for casual dining.

Tradewinds Restaurant

2 minutes' walk

Casual dining with a variety of international dishes. Known for fresh seafood and delightful views.

The City Nightclub

9 minutes' walk

Large nightclub featuring music and performances. Hosts weekly themed nights for all ages.

Palazzo

3 minutes' walk

Upscale lounge with stylish interiors and DJ performances. Great for enjoying cocktails in a chic setting.

Getting around

City Centre
Cancun 17 min · 6.8 mi
Airports
Cancun (CUN) 36 min · 14.9 mi
Isla Mujeres (ISJ) 40 min · 16.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs MXN 22044.85 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of floors:

Number of rooms:

514

Former name

Hyatt Regency Cancun

Reviews and Ratings

Feedback about Krystal Grand Cancun All Inclusive from previous guests about their experience.

Review score

Based on 3143 verified reviews

8.6 /10

Great

81 %

Recommend

Breakfast

5.9/10

Cleanliness

7.4/10

Comfort

7.6/10

Facilities

7.0/10

Free WiFi

8.4/10

Location

8.9/10

Paid Wi-Fi

8.0/10

Staff

7.4/10

Value for money

6.6/10

Pros

All-inclusive amenities

Beach area

Helpful staff

Cons

Poor food range

Slow service

based on 6825 reviews

4/5

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Questions of the users

About Krystal Grand Cancun All Inclusive

What is the ideal season to enjoy a perfect beach vacation at Krystal Grand Cancun?

12 April 2024

Cancun is a great destination to visit throughout the year, and Krystal Grand Cancun features one of the top-rated beaches in the area, ideal for a sun-soaked getaway.

Is it possible to enjoy a balcony with the room accommodations at this resort?

23 June 2024

All rooms at Krystal Grand Cancun come equipped with a private balcony for guests to enjoy beautiful views and fresh air.

What food and drink options are available with the all-inclusive package?

05 July 2024

The all-inclusive plan includes all meals and beverages from the resort's menus, featuring a variety of dining options, as well as minibars stocked with water and sodas.

Is 24-hour room service available for guests in the Altitude Rooms?

11 August 2024

Yes, room service is offered 24 hours a day for all guests, including those staying in the Altitude Rooms.

Are spa services available on-site, and do they cost extra?

18 September 2024

Spa services are offered at Krystal Grand Cancun but are available at an additional charge.

What types of reservation plans can guests choose from?

30 October 2024

Guests can select from three types of reservation plans: Room Only, Bed and Breakfast, and All-Inclusive.

Is airport shuttle transportation provided by the resort?

15 November 2024

Complimentary airport transportation is not provided; however, AMStar, the resort's DMC partner, can assist with transportation arrangements.

In an all-inclusive resort, do guests have unlimited access to food and drinks?

22 December 2024

Guests at Krystal Grand Cancun's all-inclusive resort enjoy unlimited access to a variety of food and beverages, ensuring a delightful culinary experience.

How many dining options are available at Krystal Grand Cancun?

10 February 2025

The resort features nine dining venues, including four à la carte restaurants, a buffet, a café, a cevichería/taqueria, and a grill, offering guests a diverse culinary selection.

Are there designated smoking areas on the property?

16 March 2025

Smoking is restricted in rooms and balconies; however, designated smoking areas are available throughout the property to accommodate guests.