"The wildlife is literally walking past you, deer, cotis, monkeys! The outside shower was very cool?"
Kandi from United States
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"We stayed in the Laguna Villas and are very glad we did because it gave us access to the Laguna pool and pool bar."
xavier P
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"They have multiple swim up bars and fresh taco & burger stands by the pool areas so you can eat poolside."
IVY CHARRISSE
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5-star beachfront resort with 15 pools and 7 themed restaurants in Playa del Carmen
Accommodations & Rooms
The hotel has 674 rooms with various family options, including suites with a spa bath and marble bathroom. Many rooms offer a private balcony with views of the gardens or pools. The Platinum suite area provides enhanced luxury and privacy with a separate concierge.
Dining & Bars
Guests have access to 7 thematic restaurants and 9 bars, including a 24-hour Sports Bar. Dining options range from Swiss specialties at La Fondue to Asian dishes at Miso, plus two international Main Buffets. The Tequila poolside bar serves cocktails and beer throughout the property.
Pools & Recreation
The resort offers 15 pools, including family and exclusive pool areas, some with internal hot tubs. Active guests can use 6 tennis courts, 2 paddle courts, and a 300m2 gym. Daily entertainment and water activities such as snorkeling, windsurfing, and canoeing are organized by the animation team.
Spa & Wellness
Spa Princess offers body treatments, massages, facials, and a hammam, along with a steam room and sauna. The spa also provides beauty services such as manicures, pedicures, and hair styling. A fitness center with personal trainer is available, plus a hot tub and spa lounge.
Family & Entertainment
The Exclusive Family Club provides specialized services for children, including a kids' club, playground, and indoor play area. The resort has a nightclub, live music, and evening entertainment shows. Qualified babysitting services with trained staff are available for child care.
Highlights
Pools: 15 pools including family and exclusive areas
Dining: 7 thematic restaurants and 9 bars
Spa: Spa Princess with hammam and steam room
Rooms: 674 rooms, Platinum suite area with enhanced luxury
Family: Exclusive Family Club with specialized services
Awards: Kayak Travel Awards 2022
Must-do experiences
Savor the cochinita pibil at El Fogon for authentic Mexican flavors.
Visit the local artisan market, Quinta Alegría, for unique souvenirs.
Explore the Tulum ruins at sunrise for breathtaking views and fewer crowds.
Indulge in fresh ceviche at Playa del Carmen's Mariscos 12 Amigos.
Take a day trip to the cenotes near Tulum for unforgettable swimming.
Select your room type
Grand Riviera Princess offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
56 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
56 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
Laguna VIlla Suite Adults Only 18 years old
2 persons
65 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Grand Riviera Princess offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score
General
Smoking allowed in designated areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Archery
Sports trainer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
Grand Riviera Princess offers a diverse culinary landscape featuring international and ethnic delights, from vibrant buffets to themed dining experiences. Guests can indulge in everything from fresh seafood to romantic Italian dishes, all set in modern and welcoming ambiances, perfect for savoring every moment of their vacation.
Buffet Restaurant Green
International buffet
Ambiance
Modern and spacious, perfect for family gatherings or casual meals
Key Offerings
An extensive array of dishes, featuring live cooking stations for breakfast, lunch, and dinner
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 11:00 PM.
Buffet Restaurant Orange
International buffet
Ambiance
Modern with a bright and inviting atmosphere
Key Offerings
Delicious selections available throughout the day, with a delicious range for breakfast, lunch, and a themed dinner from 6:30 PM to 10:00 PM
Reservation
No
Open daily for breakfast from 7:00 AM to 12:00 PM, lunch from 1:00 PM to 3:00 PM, and dinner from 6:30 PM to 10:00 PM.
Grill Restaurant La Vaqueria
Grill/BBQ
Ambiance
Modern with a relaxed outdoor setting
Key Offerings
Savor grilled specialties amidst a casual atmosphere, perfect for late-night dining
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
Italian Restaurant Mama Mia
Italian
Ambiance
Modern and romantic, an inviting space for intimate dining
Key Offerings
Authentic Italian favorites with a cozy vibe, perfect for a lovely evening out
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
Snack Sunset Restaurant
International snacks
Ambiance
Modern, laid-back, ideal for casual dining
Key Offerings
A variety of light bites and snacks available during the day for a quick meal free of fuss
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:00 PM.
Snack Riviera Restaurant
International snacks
Ambiance
Modern setting, family-friendly atmosphere
Key Offerings
Casual dining with a focus on quick bites suitable for all ages
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:00 PM.
Swiss Thematic Restaurant La Fondue
Swiss
Ambiance
Family-friendly, modern setting with a warm vibe
Key Offerings
Experience flavorful Swiss fondues that bring the whole family together
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
Asiatic Restaurant Miso
Asian
Ambiance
Traditional décor that enhances the cultural dining experience
Key Offerings
Delight in authentic Asian flavors, perfect for a flavorful evening meal
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
Seafood Restaurant Las Olas
Seafood
Ambiance
Modern environment with a fresh oceanic feel
Key Offerings
Enjoy a variety of seafood dishes in a relaxing seaside setting
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
International Gourmet Restaurant Le Fleur
International gourmet
Ambiance
Romantic, modern setting perfect for special occasions
Key Offerings
A curated selection of gourmet dishes that elevate traditional cuisines
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
Chill Out Restaurant
International
Ambiance
Modern, laid-back environment ideal for unwinding after a day of fun
Key Offerings
A relaxed place to enjoy casual dining and evenings with a cool vibe
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
Mexican Restaurant La Hacienda
Mexican
Ambiance
Traditional with lively decor that reflects Mexican culture
Key Offerings
Authentic Mexican dishes served in a fun and festive atmosphere
Reservation
No
Dinner hours not specified; please inquire on-site for details.
Quiet beach renowned for its serenity and clear waters, ideal for swimming and sunbathing.
Playa
15 minutes' walk
Vibrant beach offering picturesque views, water activities, and beachside bars to enhance your relaxation.
Cenote Misterio Maya
10-minute drive
Stunning cenote featuring natural beauty and opportunities for swimming and snorkeling in crystal-clear waters.
El Camaleon Golf Course
20 minutes' walk
Renowned golf course designed by Greg Norman, offering a challenging layout amidst stunning views.
Snorkeling at Cenote Misterio Maya
10-minute drive
Unique cenote snorkeling experience with guided tours available to explore underwater life.
Golfing at El Camaleon Golf Course
20 minutes' walk
Challenging golf course, perfect for enthusiasts, requiring advance booking for tee times.
Relaxation at the Beach
15 minutes' walk
Sun-soaked Playa Del Carmen offering sunbathing, beach sports, and tranquil relaxation options.
La Brasserie
15 minutes' walk
French-inspired cuisine in a chic setting, known for its gourmet dishes and intimate atmosphere.
Oka - Sushi Bar
15 minutes' walk
Modern sushi bar offering fresh rolls and a lively ambiance, perfect for a casual dining experience.
Restaurante Skylights
13 minutes' walk
Beautiful rooftop dining with stunning views, focusing on local flavors and fresh ingredients.
Live Music at 5th Avenue
15 minutes' walk
Vibrant nightlife hub with live music venues offering a mix of genres for varied audience enjoyment.
Comedy Shows at La Casa del Memes
10-minute drive
Comedy club featuring local comedians, providing a fun night out for groups and solo travelers alike.
Getting around
City Centre
Playa del Carmen 10 min · 4.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 16 min · 6.3 mi
Cozumel (CZM) 63 min · 25.8 mi
Want early booking discounts?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
611
Former name
grand riviera princess all suites & spa resort
Reviews and Ratings
Feedback about Grand Riviera Princess from previous guests about their experience.
Review score
Based on 2938 verified reviews
7.7 /10
Very good
70 %
Recommend
Breakfast
4.6/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.1/10
Free WiFi
7.2/10
Location
8.2/10
Paid Wi-Fi
4.9/10
Staff
8.6/10
Value for money
8.0/10
Pros
Huge site
Great pools
Ample food
Cons
Broken mirror
Cold shower
Expensive trips
Guest reviews
based on 931 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Grand Riviera Princess
What is the ideal season for a beach getaway at Grand Riviera Princess?
10 November 2024
Any time of year can be great for a beach holiday at the Grand Riviera Princess. For the hottest temperatures, July and August are the best choices, while peak tourist times are typically January and February.
Is alcoholic beverage service included during my stay?
15 December 2024
Yes, all-inclusive packages at the Grand Riviera Princess include liquor throughout the property.
What room types are best suited for guests with mobility challenges?
5 January 2025
The Platinum Suite is recommended for its proximity to the beach, while the Junior Suite Deluxe would be closer to the lobby. It's advisable to add a note in the reservation for a room on the first floor.
Can you let me know the dining options included with my stay?
20 February 2025
Included dining options feature 2 international buffets, 7 a la carte restaurants serving various cuisines, and 9 bars, including swim-up bars and a 24-hour sports bar.
Is there a variety of entertainment provided during the day and at night?
8 March 2025
There is a daily and nightly entertainment program available for guests to enjoy during their stay.
How convenient is transportation from Cancun airport to the hotel?
25 April 2025
Transportation is highly recommended through the Best Day service, which offers reliable options for airport transfers to the hotel.
What does an all-inclusive package typically cover here?
3 June 2025
The all-inclusive package includes meals, drinks, and daily entertainment activities, ensuring a worry-free vacation experience.
Can visitors enjoy the facilities of the nearby Grand Sunset Princess hotel?
12 July 2025
Yes, all guests can take advantage of the facilities offered by both the Grand Riviera Princess and the nearby Grand Sunset Princess.
What unique services can be arranged for special occasions such as anniversaries?
30 August 2025
For celebrations like anniversaries, the hotel offers special arrangements if notified in advance during the booking process.
Are there activities for kids available at the hotel?
18 September 2025
Yes, there's a wide range of activities for kids including water sports, tennis, and a Mini Club designed for younger guests.
What kind of themed dining experiences can guests expect during their stay?
26 October 2025
Guests can enjoy various themed dinners at the restaurants, including Mexican, Italian, Asian, and more, providing a diverse culinary experience each night.
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