Dreams Sapphire Resort & Spa | AAA Diamond Spa * From $154

Name: DREAMS SAPPHIRE RESORT & SPA, Puerto Morelos
Address: Mz 31 Lt14-02 Bahia De Petempich, Puerto Morelos, Quintana Roo, 77580
Price range: US$154+
Rating: 8.4

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Dreams Sapphire Resort & Spa Puerto Morelos Exterior photo

Dreams Sapphire Resort & Spa Puerto Morelos Room photo

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Key details

About spa resort

Mz 31 Lt14-02 Bahia De Petempich, Puerto Morelos, 77580

Near the beach

Great

8.4

7.9

/10

4.2

3.5

Loved by Dreams Sapphire Resort & Spa guests

Amazing service

Beautiful pools

Delicious food

Helpful staff

"Facilities for children, including the pool and play area around it were great."

Yelyzaveta from Switzerland

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"We stayed in one of the oceanside swim out suites, which was very nice."

Allison from United States

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"The Preferred Club is a very good option to have, and if we were to go back, we would without a doubt purchase this option again."

Jon savage from United Kingdom

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AAA Four Diamond all-inclusive resort with a complimentary water park

All-Inclusive & Dining

Dreams Sapphire Resort & Spa offers Unlimited-Luxury(R) with access to six restaurants and five à la carte options without reservations. The six restaurants include Portofino, Himitsu, Bordeaux, El Patio, Bluewater Grill, and the World Cafe buffet. All drinks, dining, and room service are included, with no wristbands or reservations required for standard dining.

Rooms & Accommodations

The hotel has rooms with private balconies or terraces, minibars stocked with soft drinks and beer, and flat-screen TVs. The Preferred Club category offers upgraded rooms in select buildings with access to a private lounge and an adults-only pool. Rooms are spread across multiple buildings, including the newer Indigo tower with swim-out suites.

Pool & Water Park

The property has four outdoor swimming pools, including a dedicated adults-only pool and one with a water slide. A complimentary water park with multiple waterslides is available for families and guests of all ages. Pool bars and towel service are provided at each pool area.

Wellness & Recreation

The full-service spa includes oceanfront treatment cabins, a sauna, hot tub, and spa lounge. Guests have access to a fitness center, tennis courts, and non-motorized watersports like kayaking and snorkeling. The spa offers a hydrotherapy circuit and a variety of massage and beauty treatments.

Family & Kids

The hotel operates a dedicated Explorers Club for children with supervised activities and an indoor play area. The complimentary water park, multiple pools, and a children's playground are available for younger guests. Babysitting services, strollers, and a kids' buffet are also offered.

Highlights

Award: AAA Four Diamond Award

Dining: Six restaurants with no reservations

Family: Complimentary water park & Explorers Club

Wellness: Full-service spa with oceanfront treatment cabins

Location: 15 minutes from Cancun International Airport

Must-do experiences

Visit the vibrant Puerto Morelos market for local crafts and food.
Taste the ceviche at El Pesero for an authentic local flavor.
Explore the cenote at Jardin del Eden; it's a hidden paradise!
Take a guided snorkeling tour at the nearby Mesoamerican Reef.
Wander the charming downtown for unique shops and street art.

Location: Great

8.5/10Review score

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Highlights from guests

DiningFoodie Heaven

The World Cafe buffet offered diverse dishes daily. Multiple restaurants meant no reservations were needed for dinner.

Oliver Smith from United Kingdom

Review on

Children's AmenitiesKids' Paradise

On-site waterslides delighted the kids. The children's club seemed full and offered extended hours.

Emma Jones from Canada

Review on

Sports & FitnessActive Holiday

The gym had free weights and a squat rack. Tennis courts are available. A running circuit loops the resort.

Kenji Tanaka from Japan

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Room FeaturesComfort Defined

Rooms felt spacious and comfortable. Blackout curtains ensured great sleep. Ocean-facing rooms offered spectacular sunrise views.

Priya Patel from India

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Select your room type

Dreams Sapphire Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deal of the
2 persons
48 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Deluxe Junior Suite Tropical View Triple
2 persons
48 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Preferred Club Junior Suite Tropical View Triple
2 persons
48 sq. feet
2 Double beds
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Dreams Sapphire Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Archery
Yoga class
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Dreams Sapphire Resort & Spa, a rich tapestry of dining experiences awaits, from the romantic French ambiance to vibrant Asian flavors. Guests can indulge in an array of culinary delights, each offering a unique atmosphere to complement the taste of every dish.

Bordeaux
French fine dining
Ambiance
Romantic setting, perfect for intimate dinners
Key Offerings
Gluten-free and dairy-free options available, highlighting classic French flavors.
Reservation
Recommended.
Open for dinner only.
Himitsu
Asian
Ambiance
Elegant interior with a serene atmosphere
Key Offerings
Offers gluten-free and dairy-free dishes that reflect Asian culinary traditions.
Reservation
Recommended.
Open for dinner only.
El Patio
Mexican
Ambiance
Casual dining filled with vibrant colors and rich culture
Key Offerings
Gluten-free and dairy-free options that feature authentic Mexican flavors.
Reservation
Recommended.
Open for dinner only.
Coco Cafe
Cafe-style dining
Ambiance
Relaxed setting for casual refreshments
Key Offerings
Serves a variety of snacks and beverages throughout the day.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
World Cafe
International buffet
Ambiance
Lively atmosphere with diverse culinary choices
Key Offerings
Offers breakfast, lunch, and dinner with an array of international dishes.
Reservation
Not needed.
Open from 7 AM to 10 PM daily.
Bluewater Grill
Casual grill
Ambiance
Open-air setting with a laid-back vibe
Key Offerings
Perfect for lunch and dinner with a focus on grilled delights.
Reservation
Not needed.
Open for lunch and dinner.
Barefoot Grill
Casual outdoor dining
Ambiance
Beachside, perfect for a sunny day
Key Offerings
Casual lunch offerings in a picturesque setting.
Reservation
Not needed.
Open for lunch.
PortoFino
Mediterranean
Ambiance
Charming and inviting, ideal for evening meals
Key Offerings
Dinner menu featuring Mediterranean staples.
Reservation
Recommended.
Open for dinner only.

Location

Mz 31 Lt14-02 Bahia De Petempich, Puerto Morelos, 77580

Explore Puerto Morelos

Crococun Zoo

25 minutes' walk

Interactive zoo featuring local wildlife. Guests can feed animals and learn about conservation efforts.

National Reef Park of Puerto Morelos

40 minutes' walk

A UNESCO-listed marine park renowned for snorkeling. Home to vibrant coral reefs and diverse marine life.

Catholic Church

35 minutes' walk

Beautiful church reflecting the local culture. A serene spot to visit and appreciate its architecture.

Rosario & Marco's Art Shoppe

30 minutes' walk

Local art gallery showcasing traditional and contemporary pieces. Supporting local artists and craftsmanship.

Snorkeling Adventure

30 minutes' walk

Guided snorkeling trips to stunning reefs. Equipment rental available; perfect for thrill-seekers.

Dr. Alfredo Barrera Marin Botanical Garden

10 minutes' drive

Relaxing botanical garden featuring native plants. Provides a peaceful environment and walking trails.

La Cocina de los Abuelos

5 minutes' drive

Authentic Mexican cuisine in a cozy setting. Signature dish: Tacos al Pastor. Vegetarian options available.

El Sazón de la Abuela

10 minutes' drive

Charming restaurant with local specialties. Famed for fresh seafood and traditional flavors.

Day & Night Beach Club

35 minutes' walk

Beach club offering live music and a vibrant atmosphere. Ideal for enjoying drinks with ocean views.

Puerto Morelos Town Square

40 minutes' walk

Lively hub featuring events and local vendors. Great for family-friendly festivities and cultural experiences.

Getting around

City Centre
Puerto Morelos 6 min · 2.2 mi
Airports
Cancun (CUN) 35 min · 14.4 mi
Aeropuerto de Playa del Carmen (PCM) 59 min · 24.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

All visitors are offered a buffet breakfast for a fee.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2010

Number of rooms:

Former name

Now Sapphire Riviera Cancun

Reviews and Ratings

Feedback about Dreams Sapphire Resort & Spa from previous guests about their experience.

Review summary

Based on recent reviews

Dreams Sapphire Resort & Spa is frequently chosen for destination weddings, with guests raving about meticulously planned events featuring beautiful tablescapes and delightful touches like hand-painted maracas. Many recommend upgrading to the Indigo Preferred Premium section to enjoy the rooftop pool with stunning Caribbean Sea views and the Gohan (Sushi) restaurant, including the popular ceviche class. While some guests have noted issues with beach cleanliness, the spacious and comfortable rooms equipped with air conditioning, along with the exceptional food options, particularly the Bluewater Grill for breakfast and El Patio for dinner, contribute to an amazing and memorable stay.

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Review score

Based on 3727 verified reviews

8.4 /10

Great

79 %

Recommend

Free WiFi

9.3/10

Staff

8.9/10

Breakfast

7.7/10

Paid Wi-Fi

7.9/10

Pros

Nice staff

Roof top pool

Adult pool

Good service

Cons

Limited buffet

Filthy toilets

based on 11662 reviews

4.5/5

Aaron from United States

Family with children

Double Junior Suite Tropical View

4 nights in November 2025

Reviewed: December 08, 2025

8.5/10

Good service, but some issues

buffet option specialty dining clean hotel

I visit this resort for a destination wedding in 2025. The buffet had many options and the specialty dining was nice. Blue grill was a favorite restaurant and they have a great ribeye. Staff was helpful and there whenever we needed anything. They worked hard to keep the hotel clean and nice.

The room was in need of updates, bedside lamps did not work, and were broken. The bathroom lock fell off and the sink was broken. The air conditioning sounded bad and the safe box worked sometimes.

Rooms

8/10

The Double Junior Suite Tropical View had an outdated television. The safe box operation was inconsistent. The room needs remodeling. Air conditioning unit made noise.

Facilities

9/10

The main pool was very large and at a nice temperature. There is an adults-only pool for a quieter atmosphere. The resort includes a water park with several features. Slides prove fun, even for adults.

Service

9/10

The staff was warm and friendly to guests. They always tried to keep the hotel clean. The staff was ready when we needed something. The service from wait staff was good.

Location

8/10

The resort is close to the beach. The resort is close to restaurants. It is close to several tourist locations. The resort has access to transportation.

0 Helpful

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Molly from United States

Family with children

Double Junior Suite Tropical View

4 nights in June 2025

Reviewed: August 03, 2025

6/10

poor condition no sound insulation

The buffet restaurant had fresh food with lots of choice. It changed up nightly, and everything was clearly labeled making it an enjoyable experience.

The road leading to the hotel included many potholes. The beach was unusable because of seaweed. This made swimming or walking unpleasant. there was no sound insulation, so I could hear noise from other rooms.

0 Helpful

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Questions of the users

About Dreams Sapphire Resort & Spa

Are meals like lunch and dinner included in the overall price of my stay?

15 November 2024

Yes, all meals including lunch and dinner are part of the Unlimited-Luxury® experience, ensuring that guests enjoy limitless access to gourmet à la carte dining options without needing reservations.

Is the shuttle service from the airport to the resort included with the booking?

4 January 2025

Yes, the airport shuttle service is included in the price of your reservation, offering convenient transportation to your destination.

What are the perks of booking a Preferred Club room compared to a standard room?

22 February 2025

The Preferred Club offers enhanced amenities, access to an exclusive lounge, personalized concierge service, and a selection of premium liquor brands, along with additional privileges throughout the resort.

Is Wi-Fi available in all areas of the resort, including guest rooms?

10 March 2025

Yes, complimentary Wi-Fi is available throughout the resort, including in all guest rooms.

Can special requests for room types, such as being close to the beach, be accommodated?

8 April 2025

Special requests for room assignments, including proximity to the beach, can be noted in your reservation but are subject to availability at check-in.

Are there baby cribs available for guests traveling with infants?

25 May 2025

Yes, cribs for infants are available at no extra charge, subject to availability during your stay.

Is there a designated space for children and families to enjoy activities?

30 June 2025

Yes, a dedicated Explorers Club is available for children, offering supervised activities and fun events to keep them entertained during the stay.

What dining options are available for guests wishing to try different cuisines?

14 July 2025

The resort features multiple dining options, including à la carte restaurants serving Mexican, Italian, French, Asian, and Mediterranean cuisines, along with a buffet that changes its menu nightly.

Can arrangements be made for couples looking for a romantic dining experience?

2 August 2025

Yes, the resort offers special romantic dining experiences, allowing couples to enjoy a private dinner in a beautiful setting as part of their stay.

What options are available for guests wanting recreational activities around the resort?

19 September 2025

Guests can participate in a variety of activities, such as snorkeling, kayaking, and golfing at nearby courses, as well as enjoying family-friendly features like water slides and pools.