Cancun Bay All Inclusive Hotel Exterior photoCancun Bay All Inclusive Hotel Exterior photoCancun Bay All Inclusive Hotel Exterior photo
Enjoy
up to 10% less
compared to Booking.com!
Check rooms and rates
From161US$ /night
Check-in
09Jun2026Select date
Check-out
10Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About spa resort

Boulevard Kukulkan Km 3, Cancun, Mexico
-
Steps from Playa Linda beach
Very good
7.9
7.5
/10
3.9
/5

Located only 1.8 km from Playa Langosta Public Beach, the 4-star Cancun Bay All Inclusive Hotel offers amenities such as a Jacuzzi, spa therapy, and spa services. Positioned not far from The Ocean Spa Beach, this Cancun resort provides a banquet hall and a ballroom, making it perfect for gatherings.

Location

The hotel has an excellent location in a beach area near a boat dock, approximately a 10-minute drive from the Arrecifes. Sports fans will also enjoy visiting the Beto Avila Stadium, 4.6 km from the Bay All Inclusive Cancun.

The private beach is located merely a 5-minute walk away. Standing 3.8 km away, the architecturally significant Cristo Rey Church is a hard-to-miss divine tourist destination.

Rooms

Cancun Bay All Inclusive Hotel welcomes guests to 70 rooms fitted with an iron with ironing board and air conditioning as well as complimentary wireless internet and a flat-screen TV with satellite channels. Also, there is a personal safe, a minibar fridge and coffee/tea making equipment provided. Bathrooms have a separate toilet and a shower, along with hair dryers and free toiletries. You can enjoy views of the garden.

Eat & Drink

5 onsite restaurants, among them Faisan and La pina Continental, serve Japanese, Tex-Mex, and Italian dishes. The restaurant serves Tex-Mex cuisine. The Bay All Inclusive invites guests to have a drink at a swim-up bar. The bar area includes a terrace. You can try Caribbean cuisine in a seafood restaurant which is located very close by.

Leisure & Business

The accommodation has 2 outdoor swimming pools and a fitness club. Also, at this Cancun hotel, guests can take advantage of a tennis court provided onsite.

Must-do experiences

  • Try the Tacos al Pastor at El Fogon for a local favorite.
  • Visit the stunning Tulum ruins just an hour's drive away.
  • Enjoy a sunset at Playa Delfines; the views are breathtaking.
  • Explore Mercado 28 for authentic crafts and local food stalls.
  • Take a day trip to Isla Mujeres for snorkeling and beaches.
View all

Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Ocean View
2 persons
335 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Double Room
2 persons
335 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
605 sq. feet 
2 King Size Beds
Shower
Coffee machine
Master Suite
2 persons
1035 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

At Cancun Bay All Inclusive Hotel, a delightful range of dining experiences awaits, showcasing vibrant cuisines from Italian to Tex-Mex and Japanese flavors. Each venue is a celebration of community dining, set in family-friendly atmospheres that invite guests to savor authentic international dishes throughout their stay.
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian, Mexican, Tex-Mex
Ambiance
Family friendly
Key Offerings
With a diverse menu catering to various dietary preferences including vegetarian, vegan, gluten-free, and dairy-free options, Faisan is perfect for leisurely meals any time of day. Expect delightful breakfast, brunch, lunch, and dinner selections, featuring everything from zesty Mexican tacos to comforting Italian pastas.
Reservation
no
Open for breakfast, brunch, lunch, and dinner.

La piña Continental Breakfast

Continental
Ambiance
Key Offerings
Offering a refreshing start to the day, La piña serves a continental breakfast from early morning till late afternoon, providing lighter fare perfect for those on the go.
Reservation
no
Open daily from 07:00 - 17:00.

La Vista Sushi Zen

Japanese, Sushi
Ambiance
Family friendly, Traditional, Modern
Key Offerings
This inviting venue offers an array of sushi delicacies, creating a seamless blend of tradition and modernity. Perfect for family dinners, each meal becomes a moment to enjoy together, with a wide selection featuring fresh ingredients artfully prepared.
Reservation
no
Open for dinner.

BBQ

Tex-Mex, Grill/BBQ
Ambiance
Family friendly, Traditional, Modern
Key Offerings
BBQ provides a lively atmosphere for guests to indulge in grilled favorites, infusing Tex-Mex flavors with a variety of meats and sides. The inviting setting is ideal for casual family dinners where the joy of good food is celebrated.
Reservation
no
Open for dinner.

Tratoria

Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
At Tratoria, the charm of Italian dining comes to life with classic dishes that evoke the rich heritage of Italy. Families can enjoy robust flavors and comforting meals in a setting that feels both welcoming and sophisticated.
Reservation
no
Open for dinner.

Cancun Bay All Inclusive Hotel Location

Boulevard Kukulkan Km 3, Cancun, Mexico
Map view
Boulevard Kukulkan Km 3, Cancun, Mexico
Nearby
Cancun Jungle Tours
200 ft
Marina Cha-Chi
200 ft
Trimaran Lupita Cancun
300 ft
Beach
Playa Temptation
1000 ft
Jetsurf Mexico
1300 ft
Cancun Elite
1400 ft
Linda Beach
1800 ft
Beach
The Ocean Spa Beach
1800 ft
Restaurants
Las Hijas De La Tostada
4600 ft
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
1100 ft
km 3.5 Blvd. Kukulcan
Explore Cancun
Explore Cancun's Local Gems
Top Attractions
Activities
Dining
Entertainment
Scenic Tower Cancun
Scenic Tower Cancun
12 minutes' walk
Iconic observation tower offering stunning panoramic views of Cancun's coast. Ideal for photography and memorable moments.
Playa Langosta
Playa Langosta
25 minutes walking
Lovely beach known for its soft sands and calm waters, perfect for family relaxation and sunbathing.
Museum of Popular Mexican Art
10 minutes' walk
Showcases vibrant Mexican arts, culture, and history. A great spot for art lovers and cultural insight.
Galeon Capitan Hook
14 minutes' walk
Family-friendly pirate-themed dinner show on a galleon, combining entertainment with a unique dining experience.
Water Sports at Marina Cha-Chi
1 minute' walk
Thrilling water sports like jet skiing and parasailing, accessible via the nearby marina for an adrenaline rush.
Yoga Classes on the Beach
7 minutes walking
Relaxing yoga sessions on Linda Beach, focusing on wellness and mindfulness while enjoying the ocean breeze.
Float Fun Cancun
Float Fun Cancun
20 minutes walking
Floating park with water slides and inflatable attractions, offering fun for families and thrill-seekers alike.
Las Hijas De La Tostada Cancun
Las Hijas De La Tostada Cancun
4 minutes' walk
Casual venue known for tasty seafood tostadas and local flavors. A must-try for authentic Mexican cuisine.
Restaurant at Galeon Capitan Hook
14 minutes' walk
Delightful pirate-themed dining offering diverse menus, perfect for families and unique dining experiences.
El Eden Ecological Reserve
El Eden Ecological Reserve
8 minutes' walk
Nature-centric dining experience featuring local ingredients, ideal for eco-conscious diners.
Cancun Sign
15 minutes' walk
Iconic photo spot with vibrant colors, popular among visitors and locals alike for sunset photography.
Local Night Market
10 minutes' drive
Evening market featuring live music, food stalls, and local crafts. Perfect for families and cultural experiences.
Getting around
City Centre
Cancun9 min  ·  3.5 mi
Airports
Isla Mujeres (ISJ)30 min  ·  12.4 mi
Cancun (CUN)32 min  ·  12.9 mi
Want early booking discounts?
Get the best spa resort rates now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites

Reviews and Ratings

Feedback about Cancun Bay All Inclusive Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Cancun Bay All Inclusive Hotel offers a comfortable stay with spacious rooms, some even featuring multiple bedrooms and bathrooms, ideal for families. The beach area is well-maintained and cleaned daily of seaweed, providing a pleasant environment to relax, and many enjoyed strolling on the jetty. While the buffet offers enough choice, some guests feel that the food could be hotter, and variety improved; however, the thin-crust pizza at the poolside bar is a consistently praised option. You can enjoy easy access to activities like catamarans and jet skis from the beach, and the hotel is conveniently located a short drive from downtown Cancun.
Show moreShow less
Review score
Based on 2507 verified reviews
8.3/10
Great
80%
Recommend
Staff
8.5/10
Cleanliness
8.4/10
Breakfast
7.0/10
Free Wi-Fi
7.3/10
Pros
Helpful staff
Clean rooms
Good location
Delicious food
Cons
Watered-down drinks
Limited dining options
Guest reviews
based on 2507 reviews
8.3/10
based on 2454 reviews
4.5/5
based on 2345 reviews
7.9/10
jordan from united states
Family with children
junior suite
4 nights in November 2025
|
Reviewed: February 08, 2026
9/10
lovely viewwooden cribsafe beach
The front desk provided excellent help. they assisted me in selecting a room with a lovely sea view and sunlight. i especially adore the wooden crib provided for my baby. my husband's birthday was celebrated with a complimentary bottle of wine!!! the beach was very safe and clean. I loved that. this hotel definitely has a great family vibe.
0 Helpful
thomas from germany
junior suite
4 nights in November 2025
|
Reviewed: January 31, 2026
8.5/10

excellent hotel stay

friendly staffcrispy pizzalimited variety
i found the staff friendly and helpful. the minibar was restocked daily with water and soft drinks. the pizza was very good (thin crust and crispy) at the poolside bar. i also enjoyed the nightly entertainmentwith live music and karaoke.
although generally acceptable, the buffet selections could improve. variety seemed somewhat limited. it would be beneficial to see more diverse options each day.
Service
9/10
The employees were exceedingly kind and helpful, especially in the restaurants and bars. They consistently ensured guests had everything they needed. the daily housekeeping service kept the rooms immaculate, and any requests were promptly addressed.
Dining
8/10
the breakfast options were good, with fresh fruit, pastries, and hot dishes available. lunch featured a selection of salads and grilled items. the dinner buffet offered themed nights. the quality and presentation were generally good.
0 Helpful
|
Show more
Martin from Germany
Family with children
Junior Suite
5 nights in November 2025
|
Reviewed: January 17, 2026
9.0/10

Fantastic stay with attentive staff

attentive staffclean roomperfect locationgood experience
The staff were attentive. The rooms were pretty good and always clean with daily room service. The location is perfect if you want to visit downtown. I also liked the Japanese night in the bookable restaurant (it was a good experience!).
I found that lunch was very average.
Location
9/10
The hotel is in a good location for accessing downtown and Isla Mujeres ferry. It is a very convenient spot for exploring the area. I not sketchy at all .
Service
10/10
The staff was friendly and always did their best to help me with anything. The animation team including Giovanni and Gaby are super. Aqua fitness with Alejandro was very good.
Rooms
8/10
The rooms were neat and always kept clean. It. I was pleased with the size of the room with big beds. The showers had good water pressure, it was a nice addition.
Dining
9/10
The hotel restaurants have many food options to choose from. I really enjoyed it. The bar service was amazing, and the drinks were refreshing. (Especially the margaritas!).
0 Helpful
|
Show more
James from United Kingdom
Couple
junior suite
4 nights in November 2025
|
Reviewed: December 13, 2025
8.3/10

a romantic escape

helpful stafffresh fruitmagical beachtender atmosphere
our stay reminded me of a dream. the hotel staff were always ready to help. the main restaurant had varied choices, and i loved the fresh fruit options. the beach access made morning walks magical (i especially loved the sunrises!).
the gym equipment was a little dated.
Facilities
8/10
the main pool featured a swim-up bar that was open from 11 am to 6 pm, providing convenient access to refreshments. there were two pools available , and one pool was heated for cooler days, perfect for a relaxed swim.
Rooms
9/10
our junior suite was spacious and included a well-lit room, it added to our comfort. the rooms were cleaned daily with housekeeping using pressurized methods. we appreciated the spacious layout and cleanliness, it.
Dining
8/10
the breakfast buffet included fresh fruit, with various options available. there were several dishes and combinations at each meal. for dinner, table service was available, it required reservations at the front desk.
0 Helpful
|
Show more
Mason from Canada
Family with children
Junior Suite
4 nights in November 2025
|
Reviewed: December 11, 2025
9/10

A Truly Nice Stay!

dedicated teamsafe beachcozy hotelfamily vibe
Angel and his assistants from the entertainment team enhanced our stay! I enjoyed the activities for adults, despite it being a kid-friendly resort. The team helped me create memories that will last a lifetime. The complimentary bottle of wine for my husband's birthday was so sweet.
The music in common areas was loud. I found it difficult to relax sometimes.
Facilities
9/10
The outdoor pool area offers volleyball and soccer, providing entertainment options . There are very nice games available at the outdoor pool area too. The pool bar.
0 Helpful
|
Show more
Logan from United States
Family with children
Junior Suite
4 nights in November 2025
|
Reviewed: December 10, 2025
9.0/10

tender moments by the sea

kind wordsoft sandlive musicrestaurant hours
the staff seemed helpful always ready with a kind word i felt cherished . the beach had powder soft sand it was perfect for romantic walks at sunset. the evenings brought good entertainment with live music under the stars adding a touch of magic i adored. i found solace and beauty at every turn.
the restaurant hours varied limiting my dining options it required some planning to ensure i had every meal.
Service
9/10
the reception desk operates 24 hours for guest convenience ensuring assistance is always available i felt comforted. daily housekeeping maintains a high standard of cleanliness with attentive room service if i required anything.
Facilities
8/10
two outdoor pools offer ample space for relaxation one pool featured a swim up bar i could have a drink. the hotel provides direct beach access with complimentary loungers. a fitness center includes treadmills and free weights if i wanted to exercise.
Rooms
9/10
the junior suite had a balcony with seating it offered a peaceful space. rooms are equipped with air conditioning. bathrooms had rainfall showers i found it refreshing. a mini fridge is stocked daily with bottled water.
Location
10/10
the hotel has a beachfront location offering beautiful water views i loved it. downtown attractions are a taxi ride away, it provided easy access to local culture. a convenience store is nearby if i forgot anything. local restaurants can be found within walking distance.
0 Helpful
|
Show more
frederick from germany
Family with children
junior suite
5 nights in August 2025
|
Reviewed: September 01, 2025
8.8/10

a good stay

attentive staffcomfortable bedsdiverse culinary
the staff were quite attentive, ensuring all requests were promptly addressed. rooms were well maintained, with comfortable beds and daily housekeeping services. i found the on-site restaurants provided diverse culinary options, catering to different palates. the convenient location provided easy access to nearby attractions.
The gym equipment could benefit from some updating. A few machines were out of service.
Dining
9/10
The main buffet offers varied selections. It includes a pasta station. i noticed themed dinner nights rotate throughout the week. la trattoria provides a good italian option and requires reservations made in advance, it operates limited hours.
Location
9/10
The hotel is conveniently situated near shopping centers and local attractions. public transportation is easily accessible just outside the hotel entrance. i found several restaurants and bars within a short walking distance. This added to the convenience.
Service
9/10
i noted prompt responses to room service requests. the concierge was knowledgeable and assisted with local information making our vacation seamless.
Rooms
8/10
The rooms include a mini-bar restocked daily with soft drinks and water. i appreciated the separate seating area in the junior suite and it added comfort. each room has individual climate control. The system is efficient.
Facilities
9/10
the hotel has three swimming pools, and each offers a distinct atmosphere. i saw that the poolside bar serves a variety of drinks and snacks. the beach area includes hammocks and sun loungers, which create a relaxing setting.
0 Helpful
|
Show more
Questions of the users
About Cancun Bay All Inclusive Hotel
Is every type of alcoholic drink, including cocktails and wine, available as part of the all-inclusive package?
15 January 2024
Yes, the all-inclusive package encompasses all bottled water, soft drinks, Tecate beer, cocktails, house wine, and a variety of alcoholic beverages.
How many meals am I allowed to have each day, and is there a fitness center on the premises?
22 January 2024
Guests can enjoy unlimited meals throughout the day at the dining areas, and there is a fully equipped gym available for workouts.
Is there a swim-up bar available at the hotel?
10 February 2024
Indeed, there is a jacuzzi bar that overlooks the ocean, perfect for relaxation and enjoying drinks.
What time of year is most ideal for visiting Cancun Bay All Inclusive Hotel?
29 March 2024
Thanks to the delightful weather, any time of the year is suitable for a beach holiday at this resort.
What exactly does the all-inclusive resort package cover regarding meals and drinks?
11 April 2024
The all-inclusive plan covers all meals and drinks, both alcoholic and non-alcoholic. A $5 USD room service fee applies, which includes taxes and service charges.
Is the private beach accessible directly from the hotel, or will I need transportation to get there?
5 May 2024
The resort features a small private beach located on-site, easily accessible without the need for additional transportation.
Are there airport shuttle services available, and do meals such as breakfast and dinner come at no extra cost?
22 May 2024
While airport shuttle services are available, they come with an additional charge. All meals, including breakfast and dinner, are included in the all-inclusive package.
Could you clarify what "full board included" means compared to "all-inclusive"?
17 June 2024
Both terms refer to the same meal plan, encompassing all meals offered at the property.
Are the available dining options buffet-style, and what is the policy on smoking in designated areas?
13 July 2024
Dining includes both buffet options and restaurants, with a $5 service charge for room service. Smoking is not permitted in rooms, but balconies can be used for this purpose if the doors are closed.
Are beach towels provided by the hotel for guests?
30 August 2024
Yes, beach towels are available for guests lounging at the pool and beach areas.
What is the cost for spa services, such as massages during my stay?
14 September 2024
Massage services are available for 40 minutes at a price starting from $35 USD.
Is WiFi accessible in all areas of the hotel, including guest rooms?
25 October 2024
Yes, complimentary WiFi is available throughout the entire hotel, including within guest rooms.
What seasonal offers are currently available at Cancun Bay All Inclusive Hotel?
8 November 2024
At the moment, there is a 50% Summer Sale, inviting guests to enjoy the beautiful Caribbean at discounted rates.

Next best alternative

Consider them for your next trip.
Check-in
09Jun2026Select date
Check-out
10Jun2026Select date
Rooms and Guests2 Guests, 1 Room