Viva Maya By Wyndham | Beachfront All-Inclusive Spa Retreat

Name: VIVA MAYA BY WYNDHAM, A TRADEMARK ALL INCLUSIVE RESORT, Playa del Carmen
Address: Paseo Xaman Ha Hotelero 5, Playa del Carmen, Quintana Roo, 77710
Price range: US$204+
Rating: 7.9

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Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Exterior photo

Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Business photo

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Key details

About spa resort

Paseo Xaman Ha Hotelero 5, Playa del Carmen, 77710

Near Playacar Beach

Very good

7.9

8.0

/10

3.9

3.3

Loved by Viva Maya By Wyndham, A Trademark All Inclusive Resort guests

Daily cleaning service

Friendly staff

Beautiful beach location

Good facilities

"The beach itself is beautiful and is definitely the top thing about the resort."

Michael from Australia

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"The night performances and lots of free activities truly exceeded my expectations!"

Minhas from Pakistan

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"We went to vacation to Viva Maya and Luis from the bar was amazing at the service."

Malwina J

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"The restaurants are very nice with lots of choices."

Liz M

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"Beach gorgeous with lots of loungers"

Doug F from Canada

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Beachfront all-inclusive resort in Playa del Carmen with 24-hour food and beverage

Accommodations & Dining

The hotel offers five on-site restaurants serving international and local cuisines, including Hacienda Don Diego for specialized dining experiences. Guests have 24-hour access to food and beverages as part of the all-inclusive package, with a snack bar and bar available around the clock. Rooms feature ocean-view terraces, and the all-inclusive plan covers all meals, snacks, unlimited cocktails, beverages, and wine.

Activities & Entertainment

The hotel has a trapeze and climbing wall on-site, along with a range of non-motorized water sports such as kayaking, paddleboarding, and windsurfing. Daily entertainment programs include live performances in the open-air theater, themed dinner events, and evening shows with trapeze artists. Guests can also enjoy archery, tennis, table tennis, and bicycle rental to explore the Playacar area.

Family & Kids

The dedicated Kids' Club offers daily movies, craft projects, and games for children, with a separate indoor play area and kids' outdoor play equipment. The hotel provides babysitting or child services upon request, and board games or puzzles are available for family time. Children have their own pool and can participate in activities like the trapeze for kids and teens.

Wellness & Relaxation

Renova Spa offers wellness and beauty treatments including massages, body scrubs, facials, and a full-service salon with hair styling and manicures. The hotel has two outdoor pools with sun loungers and beach chairs, plus a hot tub or Jacuzzi and a sauna. Fitness classes such as yoga and aerobics are available, and the fitness center is equipped with modern machines.

Location & Services

The hotel is located on a private beachfront within a gated community, a short walk from Quinta Avenida for shopping and dining. The on-site tour desk helps guests plan excursions to Tulum Mayan ruins, Akumal Bay for snorkeling with sea turtles, and nearby natural parks. Services include a 24-hour front desk, currency exchange, concierge service, and free parking with valet parking options.

Highlights

Restaurants: 5 on-site restaurants including Hacienda Don Diego

Activities: Trapeze, climbing wall, and non-motorized water sports

Family: Kids' Club with daily programs and babysitting

Wellness: Renova Spa with full-service salon and sauna

Pools: 2 outdoor pools with hot tub and sun loungers

Location: Private beachfront near Quinta Avenida and Tulum ruins

Must-do experiences

Savor authentic tacos al pastor at El Fogón just a street away.
Visit the Río Secreto for an unforgettable underground river tour.
Shop at the bustling Playa del Carmen artisan market on 5th Avenue.
Enjoy a sunset at the panoramic Punta Esmeralda beach location.
Explore the interactive Frida Kahlo Museum for a unique cultural insight.

Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Accessible Room One Queen Bed Non-Smoking
2 persons
36 sq. feet
1 King-size bed
Air conditioning
room details
Deluxe Queen Room Two Queen Beds Non-Smoking
2 persons
40 sq. feet
2 King Size Beds
Air conditioning
room details
Superior Garden King Room Non-Smoking
2 persons
36 sq. feet
1 King-size bed
Air conditioning
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Horseback riding
Cycling
Tennis court
Golf course
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Valet parking
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Terrace
Garden furniture
Ironing facilities

Media

Flat-screen TV

Dining Onsite

At Viva Maya By Wyndham, A Trademark All Inclusive Resort, five onsite restaurants invite guests to explore a tapestry of international tastes and authentic local flavors. From vibrant Mexican dishes to heartwarming Italian comforts, each dining option promises a memorable culinary experience in a welcoming atmosphere.

Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo

La Terraza

International

Ambiance

Family-friendly dining space with an inviting atmosphere.

Key Offerings

Features a diverse range of international dishes, perfect for all ages, served throughout the day.

Reservation

Open for breakfast, lunch, and dinner; 12:30 PM - 3:00 PM and 6:30 PM - 10:00 PM daily.

Hacienda Don Diego

Mexican

Ambiance

Cozy and authentic setting that highlights Mexican traditions.

Key Offerings

Indulge in classic Mexican dishes, offering a taste of local culture in each bite.

Reservation

Recommended

Serves dinner; 6:30 PM - 10:00 PM daily.

Portofino

Mediterranean

Ambiance

Warm and inviting space that reflects the spirit of Mediterranean gatherings.

Key Offerings

Delight in Mediterranean classics, designed to transport guests to the sun-kissed shores of the region.

Reservation

Recommended

Serves dinner; 6:30 PM - 10:00 PM daily.

Miramare

Italian

Ambiance

Family-friendly atmosphere with a touch of Italian warmth.

Key Offerings

Savor hearty Italian favorites, from rich pasta dishes to delicious pizzas, all made with love.

Reservation

Serves dinner; 6:30 PM - 10:00 PM daily.

Viva Café

International

Ambiance

A relaxed, family-friendly venue perfect for laid-back meals.

Key Offerings

Features an eclectic mix of international dishes, designed for casual yet satisfying dining experiences.

Reservation

Serves dinner; 6:30 PM - 10:00 PM daily.

Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, 77710

Explore Playa del Carmen

Explore the Surroundings

Xcaret

45 minutes' walk

An eco-archaeological park featuring thrilling activities, cultural shows, and stunning natural scenery. Ideal for all ages.

Quinta Avenida

30 minutes' walk

A vibrant shopping street lined with boutiques, cafes, and cultural spots. Perfect for leisurely strolls and unique finds.

Los Fundadores Park

25 minutes' walk

A scenic park with ocean views and local artisans. Known for its Mayan performances and beautiful beachfront.

Playacar Center Shopping Mall

10 minutes' walk

A convenient mall offering a variety of shops, restaurants, and entertainment options for a relaxed shopping experience.

Cenote Calavera

35 minutes' walk

A popular swimming cenote surrounded by lush vegetation. Great for swimming and diving adventures.

Piste Cyclable sur Paseo Xaman-Ha

6 minutes' walk

A scenic cycling path perfect for biking enthusiasts. Rent bikes nearby for an enjoyable ride.

Beach Yoga Classes

25 minutes' walk

Relaxing yoga classes held on the beach. A perfect way to unwind and connect with nature.

Playacar Golf Course

10 minutes' walk

An 18-hole golf course set amid stunning landscapes. Ideal for golf lovers looking for a challenge.

Les Crepes de Paris

40 minutes' walk

A charming café specializing in gourmet crepes. Offers a cozy ambiance with sweet and savory options.

Inti Beach

25 minutes' walk

Casual beach club serving fresh seafood and cocktails. Perfect for enjoying the sunset with a drink.

La Sirena's Fine Mexican Handcrafts

25 minutes' walk

A vibrant spot for authentic Mexican dishes with local ingredients. Friendly atmosphere and homemade salsas.

Live Music at La Bodeguita del Medio

30 minutes' walk

A lively venue featuring Cuban music and salsa dancing. Great for those looking to enjoy the vibrant nightlife.

Cinemex Playa del Carmen

10 minutes' drive

A modern cinema showing the latest films. Offers a comfortable setting for a fun movie night.

Getting around

City Centre
Playa del Carmen 33 min · 1.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 34 min · 1.7 mi
Cozumel (CZM) 50 min · 20.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel Viva Maya By Wyndham, A Trademark All Inclusive Resort serves a full breakfast for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian

Number of rooms:

604

Reviews and Ratings

Feedback about Viva Maya By Wyndham, A Trademark All Inclusive Resort from previous guests about their experience.

Review score

Based on 1905 verified reviews

8.7 /10

Great

83 %

Recommend

Breakfast

8.2/10

Cleanliness

8.5/10

Comfort

8.2/10

Facilities

7.9/10

Free WiFi

6.4/10

Location

8.8/10

Paid Wi-Fi

3.3/10

Staff

8.3/10

Value for money

7.8/10

Pros

Friendly staff

Clean rooms

Daily activities

Wide beach

Cons

High humidity

Overcrowded pool

Poor drink quality

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Viva Maya By Wyndham, A Trademark All Inclusive Resort

Could you explain what the 'All-inclusive' package includes for a three-night stay?

15 December 2024

The all-inclusive package covers 24-hour Food & Beverage services, sunbeds and towels for the beach and pool, a limited number of a la carte dinner reservations, free Wi-Fi in various areas, and a range of daily activities and entertainment.

What kinds of drinks are offered as part of the all-inclusive package? Does this include room service?

28 January 2025

The all-inclusive drinks include water, soft drinks, fruit juices, cocktails (with or without alcohol), beer, wine, and liquor. Room service is also covered by the all-inclusive package.

What is the cost of the airport transfer service for a round trip for two guests?

3 March 2025

The airport shuttle service is priced at $60.00 USD per person for a round trip, depending on booking conditions.

How many restaurant reservations can be made during a seven-night stay?

17 April 2025

Guests may make up to 3 dinner reservations during a seven-night stay. It's advisable to contact Guest Services upon arrival to plan these reservations.

Is there a variety of entertainment options available for guests?

21 May 2025

Yes, the resort offers a robust entertainment program, including live shows and activities throughout your stay.

Can guests take advantage of water sports activities? Are there any associated fees?

10 June 2025

The resort includes non-motorized water sports such as windsurfing, kayaking, and paddleboarding, which can be reserved on the same day. Additional fees may apply for certain activities.

What is the daily cost for babysitting services, and what age group does it cater to?

8 July 2025

Babysitting services are available at $12 USD per hour per child, with a minimum of 2 hours required. This service caters to children aged 2 years and older.

Are wedding services offered at this resort?

15 August 2025

Marriage services are available for couples looking to tie the knot in a beautiful resort setting.

What recreational activities and excursions are available for guests?

5 September 2025

A variety of activities, including sports and excursions, are offered at the resort. These can be booked at the excursions desk throughout the day.

Can guests use the mini-fridge available in their rooms to store medication?

22 October 2025

Yes, the rooms feature empty mini-fridges that guests can use for free, making them suitable for storing medication.

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