Is it possible to reserve a room that has direct access to a pool from the balcony?
10 November 2024
The standard rooms do not provide this feature. For access to a pool directly from the room, consider booking a Family Club Room Swimout.
PRINCESS FAMILY CLUB RIVIERA, Playa del Carmen
Key details
About spa resort
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, 77710,
- Near the beach
Great
8.4
7.7
Leisure
Amenities
The resort offers
Family & Children
The Family Club area includes a
Rooms
Family Club rooms are fully equipped with
Location
The hotel is 5 km from
Wellness & Entertainment
The on-site spa and wellness center offers facial treatments, massages, body wraps, and a
Highlights
Pools: 12 pools including children's pools with water slide
Dining: 13 restaurants with 8 à la carte options
Family Club: Pirate-themed buffet & ice cream parlour
Kids' Club: Supervised activities ages 4-12
Location: 5 km from Fifth Avenue, 15 km from airport
Room extras: Bunk beds, kitchen amenities, spa baths
Must-do experiences
- Savor tacos al pastor at El Fogón for a local dining delight.
- Visit the cenotes-especially Gran Cenote- for a magical swim.
- Stroll Playa del Carmen's vibrant 5th Avenue for shopping and snacks.
- Explore the Mayan ruins at Tulum for breathtaking ocean views.
- Don't miss a visit to Frida Kahlo Museum for a cultural treat.
Select your room type
Princess Family Club Riviera offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
2 persons
595 sq. feet
3 Single beds
Air conditioning
Balcony
room details
Family Club Room
2 persons
595 sq. feet
3 Single beds
Air conditioning
Balcony
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
October 2026 - October 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Princess Family Club Riviera offers amenities for your comfortable stay and unforgettable experiences
General
- Smoking allowed in designated areas
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Aerobics
Guest Parking
- Private parking is possible on site for free.
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- All inclusive
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- AM/FM alarm clock
Show more
Dining Onsite
At Princess Family Club Riviera, culinary delights await across diverse dining venues that cater to every palate. From a vibrant buffet experience filled with family favorites to lively poolside bar activities, guests can indulge in both familiar and exciting flavors throughout their stay.
Exclusive Buffet
International
Ambiance
Bright and inviting, the Exclusive Buffet is designed for families to enjoy meals in a cheerful, communal setting. The expansive layout provides a relaxed atmosphere for gathering and sharing experiences over delicious food.
Key Offerings
A wide array of international dishes prepared with care, ensuring appealing options for adults and children alike. The buffet features dedicated chefs who create a welcoming space for culinary exploration.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Family Club's Pirate Buffet
Family-friendly buffet
Ambiance
This themed buffet adds an adventurous twist to dining, attracting families with its playful decor and lively spirit. It's the perfect environment for children to explore a variety of dishes while enjoying a fun atmosphere.
Key Offerings
A dedicated chef prepares a host of exciting dishes tailored for kids and their families, creating memorable mealtime moments that engage both taste buds and imaginations.
Reservation
Not needed.
Open for meals throughout the day.
Fantasy Bar
Pool Bar with Snacks
Ambiance
The Fantasy Bar is the lively heart of the pool area, buzzing with energy as animators engage guests in fun activities. It's the perfect spot to unwind and socialize while enjoying a refreshing drink.
Key Offerings
Enjoy an ice cream machine alongside a selection of premium drinks and snacks offered throughout the day. Daily activities promise entertainment for guests of all ages.
Reservation
Not needed.
Open during pool hours.
Sunset Lobby Bar
Cocktail Lounge
Ambiance
Situated in the lobby of the Grand Sunset Hotel, this bar exudes a cozy yet sophisticated atmosphere. It is a great place for relaxation before or after dinner, offering a warm welcome to all guests.
Key Offerings
A delightful selection of cocktails and premium beverages. It's an ideal spot for enjoying the evening breeze while socializing with family and friends.
Reservation
Not needed.
Hours vary.
Location
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Punta Bete
10 minutes' walk
A beautiful beach area, Punta Bete boasts stunning views and tranquil waters, perfect for swimming and relaxation.
Playa
18 minutes' walk
The main beach of Playa del Carmen features soft sand and vibrant beach clubs, ideal for sunbathing and water sports.
El Camaleon Golf Course
20 minutes' walk
A world-renowned golf course, El Camaleon offers unique landscapes and challenges, hosting PGA Tour events.
Cenote Misterio Maya
4.9 km, 10 minutes' drive
This cenote offers a serene swimming experience surrounded by nature, perfect for a refreshing swim and photos.
Water Sports
1.4 km, 5 minutes' drive
Kayaking, snorkeling, and jet skiing are popular at nearby beaches, with rentals easily accessible on-site.
Punta Venado Bike Park
4.2 km, 10 minutes' drive
This park offers scenic biking trails for various skill levels, plus equipment rentals available at the entrance.
Yoga Retreats
0.5 km, 5 minutes' walk
Relaxing yoga classes are nearby, focusing on wellness and mindfulness with options for all levels.
Koh Thai
18 minutes' walk
Authentic Thai cuisine with a modern twist, Koh Thai features vibrant flavors and a cozy atmosphere; reservations recommended.
La 5ta Hacienda
55 minutes' walk, 15 minutes' drive
Serving traditional Mexican dishes with fresh ingredients, this restaurant offers a relaxed setting with local flair.
28 de Julio Square
40 minutes' walk, 10 minutes' drive
A lively square hosting local events, live music, and performances, ideal for family-friendly outings and relaxing evenings.
Go Natural Explorers
35 minutes' walk, 10 minutes' drive
Offering eco-tours and adventure activities, this venue features engaging experiences suitable for families and thrill-seekers.
Getting around
Want early booking discounts?
Get the best spa resort rates now!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
136
Former name
Family Club at Grand Riviera Princess
Reviews and Ratings
Feedback about Princess Family Club Riviera from previous guests about their experience.
Pros
Well-maintained grounds
Spacious rooms
Clean beach
Cons
Buffet food quality
Slow staff help
Guest reviewsShow more reviews
Questions of the users
About Princess Family Club Riviera
Can my family of five stay in a single accommodation during our visit?
12 December 2024
Accommodations allow for a maximum of five guests, which means at least two rooms will need to be booked for your family of five. Will my family have access to all the restaurants throughout the resort, or just the ones specifically for the Family Club?
15 January 2025
As a guest of the Family Club, access to all 12 dining options within the Princess complex is available. Are alcoholic beverages such as chocolate and beer included in the all-inclusive package?
20 February 2025
Yes, your all-inclusive package covers a range of drinks, including soft drinks, water, chocolate, and beer, available 24 hours. Can you explain the differences between the Family Club options listed in various booking sites?
30 March 2025
The Family Club offers dedicated areas for families with access to the Grand Riviera Princess, but it may vary slightly from what's displayed on booking platforms. What's the best way to travel from the airport to the resort?
5 April 2025
Booking a transfer with Best Day Travel is recommended to arrange transportation from the airport to the resort. Are all guests provided with transportation to and from the airport?
15 May 2025
Airport transfers are not directly provided; it's advisable to arrange transport via Best Day Travel or Nexus Tours. Do guests have access to amenities at Grand Sunset and Grand Riviera?
25 June 2025
Yes, Family Club guests can access the amenities at both Grand Sunset and Grand Riviera areas. Is air conditioning available in the guest rooms?
10 July 2025
Yes, air conditioning is provided in all rooms for your comfort during your stay. Are there options available for guests who prefer plant-based or vegan meals?
15 August 2025
Yes, the hotel does offer plant-based and vegan dining options to accommodate different dietary preferences. Does the property feature direct beach access?
20 September 2025
The resort has direct access to the beach, making it easy for guests to enjoy the seaside. Is American Express accepted for payments upon arrival?
25 October 2025
Yes, American Express is accepted for payments at the property, subject to availability. How many dining establishments are covered under the all-inclusive plan?
10 November 2025
The all-inclusive package includes access to 2 buffet restaurants and 7 à la carte options. What special benefits do guests receive upon signing up for MyPrincess?
15 December 2025
Guests who sign up can enjoy benefits like a welcome cocktail, fruit platter, and a day at the Chill Out Beach Club. What activities are available for children at the resort?
5 January 2026
The Kids Club offers a variety of activities for children, ensuring endless fun during their stay. Can guests enjoy non-motorized water sports during their stay?
20 February 2026
Yes, non-motorized water sports such as kayaking, snorkeling, and paddle boarding are included for guests.Next best alternative
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