Hideaway Of Rotorua * Alpaca Family Retreat from $134

Name: HIDEAWAY OF ROTORUA, Rotorua
Address: 436 Ngongotaha Road, Rotorua, Bay of Plenty
Price range: US$140+
Rating: 8.7

75 photos

Hideaway Of Rotorua Hotel Exterior photo The photo shows a long, low building with a flat roof, situated on a large green lawn. The building appears to be a series of individual units, each with a door and a small balcony or patio. The units are arranged in a row, extending across the frame

Hideaway Of Rotorua Hotel Exterior photo This is a charming outdoor photo featuring a young child interacting with a small herd of alpacas on a cloudy day.

In the foreground, a young child with brown hair, wearing a light-colored sweatshirt and jeans, is looking towards the alpacas with a

Hideaway Of Rotorua Hotel Exterior photo This is a photo of a modern and clean bathroom.

On the left side, there is a large, round mirror with a gold-colored frame hanging above a white vanity sink. A silver faucet is installed on the sink.

In the center-left, there is a white toilet.

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Key details

About spa resort

436 Ngongotaha Road, Rotorua

Close to Lake Rotorua

Great

8.7

8.9

/10

3.0

4.5

Loved by Hideaway Of Rotorua guests

Spacious rooms

Comfortable bed

Well-equipped kitchen

Friendly animals

Easy check-in

"The animals and quiet atmosphere of the area made for a lovely stay."

HoweFamily4 from New Zealand

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"I liked the location as we didn't get the strong sulfur smell that you get closer to town and was a nice outlook every day looking over the small paddock with the animals, there was friendly chicken that would come past our door every day."

Anthony from Australia

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"I stayed in the new block - rooms are beautiful, location is good and also animals on the property also, which I love!"

Kayla

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Alpaca-filled 4-acre retreat minutes from Rotorua's top attractions

Amenities & Grounds

Hideaway Of Rotorua sits on 4 acres of park-like grounds with an on-site playground, trampoline, swings, slide, and sandpit. The property has a family of four alpacas and one sheep that guests can hand-feed with pellets available at reception. Outdoor facilities include barbecue areas, a picnic area, sun terrace, and off-leash exercise areas for pets.

Rooms & Accommodations

The hotel offers studios, family units, and two-bedroom apartments, many with full kitchens, air conditioning, and private decks opening onto green space. Newly built or recently renovated units feature Smart TVs, spa baths in select rooms, and layouts that include separate kids' bedrooms. Accessible units are available with gradual slope entry, grab rails, and wheelchair-accessible bathrooms.

Family & Children

Children have a dedicated play area with a trampoline, swings, a slide, and a sandpit within view of the paddock and alpacas. The hotel provides complimentary animal food at check-in so kids can hand-feed the alpacas and sheep daily. Family rooms offer multiple bed configurations including queen beds with twin beds and sofa beds for up to five guests.

Pet-Friendly Policies

Hideaway Of Rotorua accepts pets and provides off-leash exercise areas within the 4-acre grounds for dogs to run. Each pet-friendly unit has direct access to outdoor space and parking right outside the door. The property maintains a quiet atmosphere with a noise curfew at 9:30 PM to ensure all guests can rest.

Location & Nearby Attractions

The hotel is located 3 km from Rotorua's city center and within 1-3 minutes' drive of Skyline Rotorua, Mitai Maori Village, and Agrodome. Other attractions within short driving distance include Canopy Tours, ZORB Rotorua, Velocity Valley Adrenaline Park, and the 3D Trick Art Gallery. Lady Knox Geyser, extensive walking trails, geothermal parks, and mountain biking activities are all accessible from the property.

Highlights

Alpacas: Four alpacas and a sheep on-site for hand-feeding

Playground: Trampoline, swings, slide, and sandpit for children

Rooms: Family units with full kitchens and private decks

Pet Policy: Off-leash exercise areas and pet-friendly units

Location: 3 km from Rotorua center, 1-3 min from Skyline and Mitai

Parking: Free parking directly outside each unit

Must-do experiences

Soak in the Polynesian Spa's mineral pools for ultimate relaxation.
Savor a hangi feast at Te Puia for authentic Maori cuisine.
Stroll through the Government Gardens, a hidden gem of beauty.
Visit the Rotorua Museum for insights into local history and culture.
Try the agrodome sheep show for a fun take on New Zealand farming.

Location: Great

8.6/10Review score

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Highlights from guests

Children's AmenitiesKids' Paradise

The playground kept the kids entertained for hours. They loved seeing the alpacas and chickens roaming around.

Charlie from Canada

Review on

Room FeaturesModern Comfort

Our newer room was super tidy, modern, and comfy. The kitchen had everything we needed.

Mei from China

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BathroomStrong Shower

The bathroom was modern, great, and clean. I really enjoyed the strong walk-in shower.

Ricardo from Spain

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BedroomComfy Nights

The bed was very big and super comfortable. I have already booked my next stay here.

Olivia from Australia

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Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio Terrace
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Two-Bedroom Apartment
2 persons
55 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Triple Room Garden View
2 persons
45 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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July 2026 - July 2027

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Check-in/ Check-out

Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Outdoor dining area
Picnic area/ Tables

Business

Fax/Photocopying

Children

Cots
Children's play area

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Sun terrace
Garden area
BBQ facilities

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

436 Ngongotaha Road, Rotorua

Explore Rotorua

Kiwi Stylz Horse Treks

25 minutes' walk

Horse trekking experiences through stunning landscapes, perfect for all skill levels. Enjoy guided tours and breathtaking views.

Mitai Maori Village

25 minutes' walk

Cultural experiences showcasing Maori performances and traditional feasts. A great way to immerse in local heritage.

Skyline Rotorua Gondola

20 minutes' walk

Breathtaking views of Rotorua as you ascend via gondola. Offers access to luge rides and scenic walking trails.

Agrodome Sheep Show

25 minutes' walk

Engaging sheep show featuring sheep herding demonstrations and farm experiences, ideal for families.

ZORB Rotorua

10 minutes' drive

Thrilling downhill rolling inside a giant inflatable ball. Great for adventure seekers, with various options for fun.

Polynesian Spa

5 minutes' drive

Relaxing geothermal hot mineral pools offering rejuvenating spa treatments. Perfect for unwinding after a day of adventures.

Rainbow Springs Nature Park

5 minutes' drive

Wildlife encounters with native New Zealand species, including kiwi birds. Educational and fun for all ages.

Stratosfare Restaurant & Bar

20 minutes' walk

Stunning views of Rotorua with a diverse menu featuring local dishes. Reservations recommended for dinner during peak times.

Atticus Finch

5 minutes' drive

Charming eatery focused on farm-to-table ingredients. Excellent vegetarian options and modern dishes in a cozy setting.

The Factory Smokehouse & Grill

10 minutes' drive

Casual dining focused on smoked meats and classic sides. Friendly atmosphere, great for families and gatherings.

The Rotorua Convention Centre

10 minutes' drive

Hosts various events, including concerts and exhibitions. Check the schedule for family-friendly shows and performances.

Tamaki Maori Village

5 minutes' drive

Interactive cultural performances and experiences. Suitable for all ages, showcasing Maori traditions in a lively setting.

Getting around

City Centre
Rotorua 8 min · 3.3 mi
Airports
Rotorua Regional (ROT) 23 min · 9.5 mi
Tauranga (TRG) 95 min · 39.0 mi
Bus
Bus stop 9 min · 3.5 mi

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Property information and rules

Check-in

from 14:00-19:00

Check-out

until 10 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Hideaway Of Rotorua from previous guests about their experience.

Review score

Based on 869 verified reviews

8.6 /10

Great

90 %

Recommend

Breakfast

8.5/10

Cleanliness

8.9/10

Comfort

9.0/10

Facilities

8.7/10

Free WiFi

8.8/10

Location

8.6/10

Paid Wi-Fi

8.7/10

Staff

9.2/10

Value for money

8.7/10

Pros

Clean rooms

Great location

Friendly staff

Comfortable stay

Cons

Poor Wi-Fi

Broken oven

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Questions of the users

About Hideaway Of Rotorua

Is it possible to bring my furry friend along during my stay?

12 November 2024

Yes, pets are welcome at the accommodation. A Doggie Policy must be read and signed at check-in, and it's recommended that pets have their own bedding. It is essential to ensure that pets do not disturb other guests.

Are there laundry facilities available for guests?

28 January 2025

Two washing machines and one dryer are available for guest use. A nominal charge of $4 applies for a wash and $2 for a dry cycle. The laundry facilities are primarily used by housekeeping, but specific arrangements can be made for guest use.

Can guests smoke or vape on the property?

3 February 2025

Guests are welcome to smoke outdoors on the property, except in the rooms or near children's play areas. Designated smoking areas are available.

Is there a place to securely store bicycles during my visit?

20 March 2025

Yes, there are secure storage facilities available on-site for mountain bikes and other sporting equipment, ensuring they are safe while you enjoy your stay.

What is the environment like at the accommodation?

15 April 2025

The Hideaway of Rotorua is set on 4 acres of park-like grounds, offering a peaceful countryside feel while being just 5 minutes away from the town center, making it ideal for relaxation after exploring local attractions.

Can I have a late check-in if my travel plans change?

30 May 2025

Late check-in can be arranged if prior reservations are made. Full payment and necessary check-in documents will need to be completed before arrival.

Does the property accommodate families with children?

21 June 2025

Yes, the accommodation is family-friendly and offers spacious rooms suitable for families. There are also outdoor spaces and a children's playground available for guests to enjoy.

Is off-street parking available for guests traveling with larger vehicles?

17 July 2025

Yes, there is ample off-street parking available for vehicles including trailers and boats, allowing guests to park securely during their stay.

Are there any specific requirements for vaccinated guests?

14 August 2025

Currently, there are no vaccination passport requirements for guests booking a stay.

Are there any unique amenities available for guests?

1 September 2025

Yes, the property features expansive gardens, barbecue facilities, picnic areas, and a children's playground. It's a great spot for families to unwind and enjoy the outdoors.