The Ballantyne Charlotte * Spa Retreat from $259 * 9.2

Name: THE BALLANTYNE, A LUXURY COLLECTION HOTEL, CHARLOTTE, Charlotte
Address: 10000 Ballantyne Commons Parkway, Charlotte, North Carolina, 28277
Price range: US$259+
Rating: 9.2

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The Ballantyne, A Luxury Collection Hotel, Charlotte Skyline photo

The Ballantyne, A Luxury Collection Hotel, Charlotte Interior photo

The Ballantyne, A Luxury Collection Hotel, Charlotte Room photo

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Key details

About spa resort

10000 Ballantyne Commons Parkway, Charlotte, 28277

Near Ballantynes Backyard

Perfect

9.2

9.3

/10

4.0

4.2

Loved by The Ballantyne, A Luxury Collection Hotel, Charlotte guests

Amazing service

Spacious rooms

Beautiful design

Helpful staff

Clean hotel

"Loved everything about this resort from the decor, the architectural designs and bedding and updated bathrooms."

Kirstie from United States

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"The spa was phenomenal."

Miranda from United States

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"We rented a cabana at the pool and had the best time."

Anissa D from United States

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4-star spa hotel with a golf and walking trail setting in Charlotte's Ballantyne community

Amenities

The Ballantyne offers two swimming pools, one indoor and one outdoor, along with a hot tub and a full-service spa. The spa delivers body treatments, facials, manicures, pedicures, and massage services using certified organic products. Guests also have access to bicycle rental, a fitness center, and walking trails on the property.

Rooms

All guest rooms include a flat-screen TV, a desk, a minibar, plush bedding, and a full-length mirror. The rooms have ten-foot ceilings, large windows, and marble-tiled bathrooms with bathrobes and slippers. Luxury bath amenities and 24-hour room service are provided in every room.

Dining

The on-site Gallery Restaurant serves Southern American-style cuisine made with local ingredients. A whiskey bar on the property offers a selection of drinks for guests. Room service, afternoon tea, and a coffee house on site provide additional dining options throughout the day.

Location

The hotel is located in the Ballantyne community of Charlotte, 13.5 km from SouthPark Mall for high-end shopping. The U.S. National Whitewater Center, where guests can raft and kayak, is a 25-minute drive away. The area also offers the Carolina Place Mall and walking-distance restaurants near the hotel.

Business & Events

The Ballantyne has indoor and outdoor venues that host meetings, weddings, and social events. Meeting rooms include assistive listening devices, and the hotel offers a business centre with fax and photocopying services. Valet parking and accessible parking are available for guests attending events.

Highlights

Spa & Wellness: Spa using certified organic products

Recreation: Two pools, fitness center, walking trails, bicycle rental

Location: Near SouthPark Mall and U.S. National Whitewater Center

Dining: Gallery Restaurant with local ingredients and whiskey bar

Events: Indoor and outdoor venues with assistive technology

Must-do experiences

Savor the hushpuppies at The King's Kitchen for authentic Southern food.
Visit the Mint Museum Uptown for a dive into Charlotte's art scene.
Explore the historic Fourth Ward for beautiful Victorian architecture.
Check out the NoDa Arts District for unique galleries and street art.
Stroll through the lively Charlotte Regional Farmers Market for local goods.

Location: Perfect

9.4/10Review score

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Highlights from guests

DiningBurger Bliss

Room service was quick, and the burger was phenomenal. Breakfast in the Gallery Restaurant was also immaculate.

Sherita K from United States

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Spa & LeisurePoolside Paradise

The indoor pool and jacuzzi were very clean and inviting. Cabana rentals include fresh fruit, water, and attentive service.

Jennifer M from Canada

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Guest ParkingEasy Access

Free parking made everything so much easier. Valets were readily available upon arrival and departure.

Mary A from United Kingdom

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BathroomSoaking experience

The soaking tub was the perfect way to unwind. Robe and slippers were readily available.

Mary L from Australia

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Select your room type

The Ballantyne, A Luxury Collection Hotel, Charlotte offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Guest room 1 King
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Grand Deluxe King Room Park View
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
1 Bedroom Junior Suite 1 King
2 persons
37 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

The Ballantyne, A Luxury Collection Hotel, Charlotte offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Canoeing
Hiking
Horseback riding
Cycling
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Free shuttle service
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Ballantyne, A Luxury Collection Hotel, Charlotte offers exquisite dining experiences that celebrate American cuisine in inviting atmospheres. Guests can indulge in a variety of culinary delights, whether enjoying a meal in a cozy bar setting or savoring alfresco dining surrounded by beautiful gardens.

Gallery Restaurant
American
Ambiance
A warm, family-friendly space that combines traditional and modern elements, with the option for alfresco dining offering garden views.
Key Offerings
The menu features vegetarian and gluten-free options, with an extensive selection of drinks available at the bar, including wine, single malt Scotch, whiskey, and cocktails. Afternoon tea is also served with exquisite sweets and savories.
Reservation
Recommended
Open for breakfast, lunch, and dinner from 7 AM to 3 PM and 5 PM to 10 PM daily.
Gallery Bar
Casual bar dining
Ambiance
An intimate and inviting space perfect for lunch and dinner, designed for relaxation and socializing.
Key Offerings
Guests can unwind with creative cocktails and a fine selection of wines, ideal for casual gatherings or a laid-back afternoon.
Reservation
Not needed
Open for lunch and dinner; specific hours may vary.

Location

10000 Ballantyne Commons Parkway, Charlotte, 28277

Explore Charlotte

Experience Ballantyne

Reclining Bulls Statue

17 minutes' walk

Iconic sculpture representing Charlotte, this statue offers a unique photo opportunity in a park setting.

Ballantyne Village

10 minutes' walk

An inviting shopping and dining district, featuring local boutiques, eateries, and vibrant events year-round.

The Golf Club at Ballantyne

2 minutes' walk

A scenic championship golf course perfect for golfers of all skill levels, providing a great day outdoors.

The Bulls

10 minutes' walk

A set of distinct bull sculptures offering insightful interpretations of local culture and history.

Hiking at McMullen Creek Greenway

25 minutes' walk

Scenic trails for hiking and biking amidst wildlife, an ideal spot for outdoor enthusiasts looking for relaxation.

Sky Zone Trampoline Park

15 minutes' drive

An indoor trampoline park featuring jumping areas, dodgeball, and foam pits, perfect for thrill-seekers of any age.

Gallery Restaurant

1 minute' walk

Sophisticated dining with farm-to-table cuisine, featuring seasonal dishes and an elegant atmosphere.

Stone Mountain Grill

9 minutes' walk

Casual dining with a focus on hearty American fare, known for its warm ambiance and signature burgers.

Zapata's Cantina

5 minutes' walk

Vibrant Mexican eatery serving flavorful dishes, with outdoor seating available for a lively dining experience.

Regal Stonecrest at Piper Glen Stadium 22 & IMAX

10 minutes' drive

A state-of-the-art cinema offering the latest films, IMAX features, and a comfortable viewing experience.

Local breweries and nightlife spots

10 minutes' drive

Enjoy the local scene with craft beer tastings and live music, catering to both families and adults looking for nightlife.

Getting around

City Centre
Charlotte 26 min · 10.4 mi
Airports
Charlotte Douglas International (CLT) 37 min · 15.1 mi
Concord Regional (usa) 88 min · 36.2 mi
Train
I-485 Station 10 min · 4.0 mi
Sharon Rd West Station 12 min · 4.7 mi
Bus
Bus stop 4 min · 1000 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs USD 16.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Year renovated:

2009

Number of floors:

Number of rooms:

111

Reviews and Ratings

Feedback about The Ballantyne, A Luxury Collection Hotel, Charlotte from previous guests about their experience.

Review score

Based on 236 verified reviews

8.7 /10

Great

82 %

Recommend

Cleanliness

9.4/10

Comfort

9.5/10

Facilities

9.3/10

Free WiFi

9.1/10

Location

9.4/10

Staff

9.4/10

Value for money

8.6/10

Pros

Clean hotel

Professional staff

Adorable setup

Cons

Small tub

Broken jacuzzi

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Questions of the users

About The Ballantyne, A Luxury Collection Hotel, Charlotte

Is the fitness center and pool available for use during my stay?

15 February 2024

Yes, both the fitness area and the pool are open for guests.

Can I arrange a romantic room setup for an anniversary celebration, and what would the cost be?

22 March 2024

A romantic turndown featuring rose petals and candles can be arranged for an additional charge of $65.

What is the distance from the hotel to the Carowinds amusement park?

10 April 2024

The hotel is located approximately 24 kilometers from Carowinds, which is about a 15-20 minute drive.

Are pets allowed at The Ballantyne, or does the hotel accommodate any animals?

5 May 2024

Currently, the hotel only welcomes service animals.

Do all guest rooms have a bathtub available?

18 June 2024

Every room features a bathtub, with options ranging from garden tubs to shower/tub combinations.

Is the outdoor pool temperature controlled?

25 July 2024

No, the outdoor pool is not heated; however, the indoor pool is heated for comfort.

Is breakfast included in the room rate, or is it an additional service?

30 August 2024

Breakfast is an add-on and not included in the room price.

Can guests enjoy sauna facilities at the hotel?

12 September 2024

Yes, a sauna is available at the indoor pool area, and there is also one in the spa, which can be accessed with a booked treatment.

What are the check-in and check-out times for guests?

20 October 2024

Check-in is typically at 15:00, and check-out is at 12:00.

Does the hotel provide room refrigerators and microwaves?

14 November 2024

Rooms do not come with built-in refrigerators and microwaves, but guests can request them for a delivery fee of $15 for a microwave and $25 for a fridge.