The Reef Playacar Beach Resort & Spa Playa del Carmen Exterior photoThe Reef Playacar Beach Resort & Spa Playa del Carmen Exterior photoThe Reef Playacar Beach Resort & Spa Playa del Carmen Interior photo

THE REEF PLAYACAR BEACH RESORT & SPA, Playa del Carmen

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From$137 /night
Check-in
06Sept
Check-out
07Sept
Rooms and Guests2 Guests, 1 Room
Key details

About spa resort

Av Xaman Ha Retorno Sayil S/N, Playa del Carmen, 77710
-
Steps from Playacar Beach
Great
8.0
/10
4.1
3.3
/5

*** All-inclusive beachfront resort with a Temazcal ceremony and jungle setting

Accommodations & Grounds

The Reef Playacar Beach Resort & Spa is set within a natural jungle landscape with villas spread across tropical gardens and a cenote on site. The hotel's rooms come with private balconies and are housed in low-rise buildings surrounded by trees, where guests frequently see coatis, agoutis, and spider monkeys. Free ice cream is offered daily from 4 to 6 PM at the ice cream parlor near the main pool.

Dining & Drinks

The resort offers a buffet serving American, Italian, and international cuisines with brunch, lunch, dinner, and high tea, plus breakfast with champagne, fresh pastries, and local specialities. Two à la carte restaurants-Mexican and Italian-require same-day reservations made at the lobby starting at 8 a.m., and both serve dinner. A late-night snack bar by the pools serves tacos, and the swim-up bar and poolside bar provide drinks throughout the day.

Wellness & Activities

The on-site spa offers a Temazcal ceremony-a traditional Mexican sweat lodge ritual led by a shaman-along with body wraps, scrubs, couples massage, and a full menu of treatments including back, foot, head, and neck massage. Guests can use two outdoor pools (one with a pool bar and pool with view), a hot tub, sauna, steam rooms, and a fitness center. The hotel provides a full schedule of daily activities: aerobics, yoga classes, water aerobics, bingo, karaoke, live music, and themed evening shows like a Michael Jackson tribute.

Children & Families

The hotel's kids' club runs supervised activities and entertainment for children, and a separate kids' pool is available for young swimmers. Babysitting services can be arranged through the front desk, and family rooms with extra space are offered. The property is located within the gated Playacar community, and 5th Avenue shopping and dining is a 15-minute walk or a short taxi ride away.

Location & Transport

The resort sits directly on Playacar Beach, with the white-sand shore only a 4-minute walk from most rooms, and the hotel provides free shuttle service to its sister property, Reef Coco Beach. Playa del Carmen Maritime Terminal is 1.6 km away, ADO International Bus Station is 1.7 km, and Cozumel International Airport is 35 km from the hotel. The hotel offers airport shuttle services, car hire, and free parking, plus an ATM on site and a 24-hour front desk.

Highlights

Jungle setting: Grounds built around a natural cenote with free-roaming coatis and monkeys

Dining: Buffet with champagne breakfast, Mexican & Italian à la carte, and late-night taco bar

Wellness: Temazcal sweat lodge ceremony with shaman, plus couples massage and sauna

Beach: Direct access to Playacar Beach within a gated community

Activities: Daily yoga, aerobics, karaoke, and Michael Jackson live show

Family: Kids' club with supervised activities and separate kids' pool

Must-do experiences

  • Stroll through Quinta Avenida for shopping and street performances.
  • Savor cochinita pibil at El Fogón for a taste of authentic Yucatan.
  • Visit the Frida Kahlo Museum for a touch of art and culture.
  • Explore the stunning cenote at Xcaret Park for a refreshing swim.
  • Catch the sunset at Playa Punta Esmeralda for a breathtaking view.

Select your room type

The Reef Playacar Beach Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Premium Room 1 King Bed
    2 persons
    27 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Superior Room 1 King Bed
    2 persons
    27 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Superior Room 2 Double Beds
    2 persons
    27 sq. feet
    2 Double beds
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

The Reef Playacar Beach Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture

Bathroom

  • Bathtub
  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

The Reef Playacar Beach Resort & Spa offers an enticing array of dining experiences, from vibrant buffet spreads to intimate international fare. Guests can savor meals in family-friendly environments, whether enjoying the hearty options at Chulavista or reveling in the finer textures of Italian cuisine.
  • Chulavista

    International buffet
    Ambiance
    Family friendly with a welcoming atmosphere
    Key Offerings
    Savor a full buffet breakfast featuring a diverse selection, plus hearty lunches and delightful dinners with options suitable for gluten-free diets. Indulge in brunch specialties in a casual setting.
    Reservation
    No
    Breakfast from 06:30 to 11:00, lunch from 12:30 to 15:00, and dinner from 18:30 to 22:30, daily.
  • Botticelli

    Italian fine dining
    Ambiance
    Elegant indoor setting perfect for intimate dinners
    Key Offerings
    Enjoy authentic Italian delights as the sun sets, complemented by a carefully curated wine list. The ambiance is perfect for romantic evenings or elegant gatherings.
    Reservation
    Recommended
    Dinner from 18:30 to 22:30, daily.
  • Terraza Grill

    International
    Ambiance
    Charming outdoor terrace ideal for evening dining
    Key Offerings
    Discover a variety of grilled specialties and iconic international dishes, creating the perfect backdrop for cool evening breezes and star-lit skies.
    Reservation
    Recommended
    Dinner from 18:30 to 22:30, daily.
  • Deli Snack Bar

    American casual dining
    Ambiance
    Family friendly, relaxed spot for quick bites
    Key Offerings
    Perfect for those on the go, it serves up brunch and lunch delights, along with late-night snacks in a cozy atmosphere, catering to all ages.
    Reservation
    No
    Brunch and lunch available from 11:00 to 19:00, with late-night service from 22:30 to 02:00, daily.
  • Ice Cream Parlor

    Casual sweets and snacks
    Ambiance
    Fun, family-friendly setting for sweet treats
    Key Offerings
    Indulge in a delightful selection of ice creams during high tea, providing a perfect afternoon refreshment for guests of all ages.
    Reservation
    No
    High tea from 16:00 to 18:00, daily.

Location

Av Xaman Ha Retorno Sayil S/N, Playa del Carmen, 77710
Explore Playa del Carmen
Activities and Attractions Near The Reef Playacar
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Zona Arqueologica Playa del Carmen
Zona Arqueologica Playa del Carmen
15 minutes' walk
Ancient ruins featuring architecture of the Mayan civilization, offering guided tours and insight into local history.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
8 minutes' walk
A delightful shopping experience with diverse boutiques, restaurants, and entertainment options attracting all visitors.
Xaman Ha Aviary
Xaman Ha Aviary
25 minutes' walk
A beautiful sanctuary showcasing exotic birds in lush surroundings, perfect for nature and wildlife enthusiasts.
Playa Xaman-Ha
15 minutes' walk
Scenic beach known for its calm waters and soft sands, ideal for swimming and relaxation under the sun.
Golf at Hard Rock Campo de Golf
4 minutes' drive
Championship golf course offering stunning views and excellent facilities for golf enthusiasts at any skill level.
Snorkeling at Cenote Carwash
30 minutes' drive
Popular snorkeling site showcasing underwater beauty with vibrant marine life; rentals and guided tours available.
Spa Treatments at Xaman Ha
6 minutes' drive
Relaxing spa offering massages and wellness therapies in a tranquil setting, perfect for rejuvenating body and mind.
Yoga Classes on the Beach
15 minutes' walk
Outdoor yoga sessions available to enhance relaxation while enjoying the beautiful coastal views and fresh air.
Dona Aurelia Sabores Mexicanos
25 minutes' walk
Cozy restaurant serving authentic Mexican dishes; renowned for its friendly service and vibrant local ingredients.
Mamma Mia
25 minutes' walk
Italian eatery offering classic pizza and pasta in a warm, family-friendly environment perfect for casual dining.
LABRIOCHE de Playa
5 minutes' drive
Charming café known for its freshly baked goods and delightful breakfast options, featuring a relaxed outdoor seating area.
Buenerrimo
10 minutes' drive
Local favorite with a menu focused on fresh seafood and traditional Mexican flavors, ideal for an intimate dinner setting.
Coco Bongo
5 minutes' drive
Famous nightlife venue offering spectacular shows with live performances and a vibrant party atmosphere for all ages.
3D Museum of Wonders
3D Museum of Wonders
25 minutes' walk
Interactive museum featuring stunning 3D art installations, offering fun photo opportunities for families and couples alike.
La Sirena's Fine Mexican Handcrafts
La Sirena's Fine Mexican Handcrafts
20 minutes' walk
Local craft shop with unique handmade souvenirs, perfect for picking up mementos or gifts of traditional Mexican art.
Palapa Bar
5 minutes' drive
Chill beachside bar with live music and sunset views, offering refreshing drinks and a laid-back vibe for relaxation.
Getting around
  • City Centre
    Playa del Carmen 23 min  ·  1.2 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 22 min  ·  1.1 mi
    Cozumel (CZM) 53 min  ·  21.8 mi
Want early booking discounts?
Get the best spa resort rates now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
196
Former name
Reef Playacar

Reviews and Ratings

Feedback about The Reef Playacar Beach Resort & Spa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Reef Playacar boasts a beautiful, well-maintained property reminiscent of a jungle setting, conveniently located within walking distance (10-15 min) of 5th Avenue, as well as close to a plaza with Oxxo and 7-Eleven stores. Guests often enjoy the buffet food and Mexican restaurant. Though some found the beds to be hard, many appreciate the resort's smaller, eco-style vibe and family-friendly atmosphere.
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Review score
Based on 1424 verified reviews
8.4 /10
Great
82 %
Recommend
Location
8.9/10
Paid Wi-Fi
8.9/10
Value for money
7.7/10
Free WiFi
7.8/10
Pros
Beach location
Clean rooms
Friendly staff
Cons
Aggressive sales
Guest reviews
based on 1424 reviews
8.4/10
based on 7316 reviews
4/5
based on 1055 reviews
8.0/10
Owen from United Kingdom
Family with children
Superior Room 1 King Bed
4 nights in November 2025
|
Reviewed: November 15, 2025
8.7/10

relaxing vacation

maintained ground cleaning staff short walk
i spent several days at this resort. i found the grounds were well maintained. the cleaning staff kept the rooms very clean. the resort location allows short walk to many shops and restaurants.
the fridge in my room was not very cold.
Location
9/10
the resort has beach access. it is also close to the main avenue. the location offers easy access to local attractions and various dining options.
Service
9/10
i observed attentive service at the terrazza grill restaurant. a professional waiter named santiago provided very good service. staff addressed customer needs with understanding and efficiency .
Rooms
8/10
my superior room included one KING bed. the room was also spacious and clean. the a/c worked great .
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