4-Star AAA Four-Diamond Hotel & Largest Day Spa in Monterey County
Accommodations & Views
Guest rooms offer flat-screen TVs and refrigerators, with private bathrooms providing eco-friendly amenities and make-up mirrors. Select rooms provide views of the harbor or the garden courtyard. Some room categories feature balconies and plantation shutters that open to let in fresh ocean air.
Spa & Wellness
The hotel has Spa on the Plaza, the largest day spa in Monterey County, offering back massages, couples massages, and full body massages. The outdoor swimming pool is heated and open all year, with sun loungers provided poolside. A fitness center with floor-to-ceiling windows is also available for guest use.
Dining
Dining on-site includes Jacks Monterey and Peter B's Brewpub, both focusing on local ingredients in their culinary offerings. Jacks Monterey provides a swanky-yet-eclectic mid-century ambiance with a fireplace and is known for dishes like its cinnamon toast. Peter B's Brewpub serves food and drinks in a casual setting, with bar service available during set hours.
Pet-Friendly & Family Services
The hotel has exclusive pet-friendly dining patios and pet bowls, and pets are greeted at check-in with a dog biscuit bag. For families, the hotel offers scavenger hunt activities for children and can provide pack n plays and microwaves upon request. Kids' meals are available from the on-site restaurant menus.
Business & Location
60,000 square feet of flexible event and meeting space is available, with direct access to the Monterey Conference Center for large events. The hotel is located 1.6 km from the historic Cannery Row and within an 8-minute drive of the Monterey Bay Aquarium. Fisherman's Wharf is a 2-minute walk away, offering shopping, dining, and whale watching.
Highlights
Spa & Wellness: Largest day spa in Monterey County (Spa on the Plaza)
Location: 2-minute walk to Fisherman's Wharf, 1.6 km from Cannery Row
Dining: Jacks Monterey & Peter B's Brewpub with local ingredients
Pet-Friendly: Dedicated dining patios, pet bowls, and welcome treats
Events: 60,000 sq ft of flexible space with conference center access
Recognition: AAA Four-Diamond & Condé Nast Traveler Top 20 Hotel in Northern California
Must-do experiences
Stroll through Cannery Row and enjoy its vibrant atmosphere.
Don't miss the world-class exhibits at the Monterey Bay Aquarium.
Savor clam chowder in a sourdough bread bowl at Cannery Row.
Visit the historic Pacific House Museum for Monterey's rich history.
Explore the local art at the intimate Gallery Sur for unique finds.
Select your room type
Portola Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Portola King Room
2 persons
32 sq. feet
1 King-size bed
Heating
room details
King Room Courtyard View
2 persons
32 sq. feet
1 King-size bed
Balcony
Heating
room details
Partial Harbor View Queen Room
2 persons
32 sq. feet
2 King Size Beds
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Portola Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score
General
No smoking on site
Paid Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Hiking
Fishing
Services
Valet parking
Pet amenities available
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Spa & wellness centre
Jacuzzi
Back massage
Full body massage
Room features
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
HBO available
AM/FM alarm clock
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Dining Onsite
Portola Hotel & Spa offers exciting dining experiences that celebrate the rich culinary heritage of Monterey County. With a focus on local ingredients and sustainably sourced dishes, guests can indulge in wholesome flavors while enjoying welcoming atmospheres that cater to both families and intimate gatherings.
Jacks Monterey
Globally inspired California cuisine
Ambiance
Family-friendly and traditional in design, perfect for gatherings of all kinds.
Key Offerings
Highlights include dishes crafted from local ingredients, alongside a selection of artisan cocktails, fine wines, and craft beers. The menu reflects Monterey's coastal bounty, ensuring a delightful experience.
Reservation
Recommended
Breakfast: 6:30 AM - 10:30 AM, Dinner: 4:00 PM - 10:00 PM (10:00 PM on Wednesday and Thursday)
Peter B's Brewpub
American cuisine with a focus on craft beer
Ambiance
A casual and inviting setting, ideal for relaxation while enjoying a meal with friends or family.
Key Offerings
Offers a vibrant selection of house-brewed craft beers paired with classic American dinner fare. The atmosphere is perfect for unwinding after a day of exploration.
Reservation
Recommended
Dinner: 4:00 PM - 10:00 PM (closed Monday and Tuesday)
Location
2 Portola Plaza, Monterey, 93940,
Explore Monterey
Explore Monterey
Top Attractions
Activities
Dining
Entertainment
Old Fisherman's Wharf
7 minutes' walk
Historic waterfront with shops and seafood restaurants, ideal for sampling fresh catches and enjoying bay views.
Cannery Row
20 minutes' walk
Famous shopping district filled with boutiques, eateries, and historic sites, offering a glimpse into Monterey's past.
Monterey Museum of Art
7 minutes' walk
Art museum showcasing regional and contemporary pieces, featuring special exhibitions and educational programs.
Dennis the Menace Park
12 minutes' walk
Family-friendly park with play structures, a pond, and picnic areas, perfect for kids and leisurely afternoons.
Kayaking Monterey Bay
5 minutes' drive
Venture into the bay for kayaking adventures. Rentals and guided tours are available to explore marine wildlife.
Yoga at Lovers Point Park
11 minutes' drive
Relaxing outdoor yoga classes with ocean views. Classes are accessible for all levels and often have drop-in options.
Biking on the Coastal Trail
3 minutes' drive
Scenic coastal biking routes available for rental. Scenic views of the coastline guarantee a delightful adventure.
Golfing at Pebble Beach
15 minutes' drive
World-renowned Pebble Beach golf courses offer stunning views and challenging holes for both amateurs and pros.
Jacks Monterey
3 minutes' walk
Casual dining with a focus on local seafood. Atmosphere is vibrant, and highlights include their signature clam chowder.
The Club Room
3 minutes' walk
Sophisticated and cozy setting featuring American cuisine with a twist. Reservations recommended for peak times.
Sovino Wine Bar & Merchant
2 minutes' walk
Intimate wine bar offering local wines and small plates. Known for a relaxing ambiance perfect for date nights.
The Crown & Anchor
2 minutes' walk
Traditional British pub offering a variety of beers and comfort food. Known for its lively atmosphere and friendly service.
Monterey Jazz Festival
10 minutes' drive
Annual jazz festival featuring renowned artists, workshops, and vibrant performances suitable for all ages.
The Golden State Theatre
10 minutes' drive
Historic venue hosting concerts, shows, and events. Attendees enjoy a beautifully restored atmosphere and diverse programming.
Beach Fire Pits at Cannery Row
20 minutes' walk
Family-friendly beach fire pits provide a cozy setting for roasting marshmallows and enjoying ocean sunsets.
Comedy at the Grove
10 minutes' drive
Comedy club featuring local and national acts. A lively spot perfect for a night out with laughter and drinks.
Getting around
City Centre
Monterey 3 min · 700 ft
Airports
Monterey Peninsula (MRY) 10 min · 3.8 mi
Mineta San Jose International (SJC) 182 min · 75.3 mi
Train
Morgan Hill Caltrain 94 min · 38.9 mi
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel at true.
Pets
Pets are allowed on request.
Year renovated:
2019
Number of floors:
7
Number of rooms:
358
Reviews and Ratings
Feedback about Portola Hotel & Spa from previous guests about their experience.
Review score
Based on 2184 verified reviews
8.7 /10
Great
84 %
Recommend
Breakfast
8.7/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.7/10
Free WiFi
8.5/10
Location
9.4/10
Paid Wi-Fi
6.9/10
Staff
8.6/10
Value for money
7.8/10
Pros
Comfortable rooms
Friendly staff
Great location
Clean rooms
Cons
Unclean pool
Guest reviews
based on 4134 reviews
4/5
based on 1526 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Portola Hotel & Spa
Is the hotel accommodating for guests traveling with pets, like a golden doodle?
10 January 2025
The hotel welcomes up to 2 pets per room. An initial fee of $50 is charged for the first night, followed by $25 for each additional night, capping at a maximum of $100 per day for deep cleaning.
Are service dogs permitted without any extra fees during the stay?
22 February 2025
The pet cleaning fee is waived for guests accompanied by service animals.
Can guests request a rollaway bed for their room?
5 March 2025
Rollaway beds can be requested during the reservation process but are only available in rooms with a king bed due to fire safety regulations.
Do all king rooms with a harbor view come with balconies?
15 August 2025
Not all harbor view king rooms include balconies; these are subject to availability and must be requested.
What activities are available for kids at the hotel?
18 September 2024
The hotel features the Portola Pirate Program, offering children aged 3 to 12 interactive activities including treasure hunts and activity books.
Are there options for outdoor dining with pets?
3 November 2024
The hotel has two outdoor dining patios that are pet-friendly, where guests can enjoy meals with their furry companions.
What types of cuisine can guests expect at the hotel's on-site restaurants?
7 June 2024
On-site dining options include Jacks Monterey, which offers locally inspired California Cultural Cuisine, and Peter B's, known for its craft beer and comfort food.
Is there a dedicated children's program to keep young guests entertained?
21 July 2024
Yes, the hotel offers the Portola Pirate Program, featuring themed activities designed for children to ensure fun during their stay.
Can advance booking discounts or special offers be applied during my stay?
12 December 2024
Currently, the hotel provides various special offers including advance purchase discounts, which can be found on the booking page.