Ixtapa Palace > Family Spa Resort w/ Waterpark

Name: IXTAPA PALACE, Ixtapa (Guerrero)
Address: Paseo De Las Garzas, Ixtapa (Guerrero), Guerrero, 40880
Price range: US$92+
Rating: 7.7

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Key details

About spa resort

Paseo De Las Garzas, Ixtapa (Guerrero), 40880

Steps from El Palmar Beach

Very good

7.7

/10

3.1

4.0

Loved by Ixtapa Palace guests

Comfortable rooms

Clean pools

Attentive staff

Excellent location

"The pool was very nice - I am a swimmer and brought my flippers and goggles and very much appreciated the pool."

Steven from Canada

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"Walking distance to town. Beautiful pools, comfy bed.fridge in room"

Susan from Canada

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"The dinners were very good, especially the specials."

Choi from Canada

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3-star family-friendly resort with a waterpark near Ixtapa Bay

Amenities & Recreation

Ixtapa Palace has 3 swimming pools, a hot tub, and a water slide for family entertainment. Guests play tennis on the on-site courts or mini golf across the property. The resort also offers a children's playground, table tennis, and bicycle rental for exploring the area.

Rooms & Accommodations

The 210 air-conditioned rooms include a kitchenette with microwave, fridge, and coffee maker. Each room has a private bathroom with shower and free toiletries, plus a wardrobe and satellite TV. Daily housekeeping and a 24-hour front desk are available to guests.

Dining

The on-site restaurant is open all day, and a snack bar serves lighter options. A poolside bar offers drinks, and a pizzeria is part of the dining choices. Additional restaurants are within 1 km of the hotel.

Wellness & Fitness

The largest fitness center in Ixtapa includes diverse workout options, yoga classes, and aerobics. The spa & wellness centre provides massages, a sauna, a solarium, and spa packages. A steam room, public bath, and massage chair are also on site.

Location & Nearby

The hotel is 200 metres from Ixtapa Bay and 1 km from Ixtapa Marina. Local beaches such as El Palmar Beach and La Ropa Beach are within walking distance. Ixtapa-Zihuatanejo International Airport is 20 minutes' drive away.

Highlights

Waterpark: Full-sized water slide and kids pool

Fitness: Largest fitness center in Ixtapa

Dining: On-site restaurant, pizzeria, and snack bar

Recreation: Tennis courts, mini golf, and bicycle rental

Wellness: Spa treatments, sauna, and steam room

Location: 200 m from Ixtapa Bay, 1 km from Marina

Must-do experiences

Visit Playa La Ropa for stunning sunsets and vibrant beach clubs.
Try fresh ceviche at Elvira's, a local favorite by the beach.
Explore the Ixtapa Island for snorkeling and hidden beaches.
Stroll through the Mercado de Artesanías for unique local crafts.
Take a sunset cruise for breathtaking views of the Pacific Ocean.

Location: Great

8.4/10Review score

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Highlights from guests

DiningTasty Specials

The dinners were a treat! I especially enjoyed the chef's specials. The portions were generous and full of flavor.

Kevin from Canada

Review on

Sports & FitnessAppreciated Pool

The pool was a highlight! I swam laps daily. It's perfect for serious swimmers with goggles and flippers.

Anders from Sweden

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Room FeaturesBalcony Bliss

The room was a great value and had a balcony to enjoy the views. The bed was super comfortable.

Isabel from Mexico

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BedroomComfy Nights

The beds are very comfortable. I slept soundly every night. I also appreciated having a fridge in the room.

Hannah from United States

Review on

Select your room type

The resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

2 persons

41 sq. feet

Air conditioning

Balcony

room details

Senior Suite

2 persons

54 sq. feet

1 Double bed

Air conditioning

Balcony

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

July 2026 - July 2027

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Check-in/ Check-out

Facilities

The resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.2/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Barber shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Tennis court
Table tennis
Mini golf
Yoga class
Aerobics

Services

Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables

Children

Board games
Children's pool
Water slides
Children's play area

Spa & Leisure

Plunge pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Beauty treatment
Massage
Open-air bath
Public Bath
Shallow end

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Dining table

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

At Ixtapa Palace, El Tiburón de la Costa offers a taste of vibrant Mexican and fresh seafood delights in a welcoming, family-friendly atmosphere. Guests can relish meals accompanied by the soothing ambiance of the outdoors, enhancing each bite with the sounds of nature and laughter.

El Tiburón de la Costa
Mexican, Seafood
Ambiance
Family-friendly, Modern outdoor setting
Key Offerings
Features a variety of fresh seafood dishes and traditional Mexican favorites, perfect for all ages, along with a casual yet inviting atmosphere.
Reservation
Not needed
Open daily from 10:30 AM to 7:00 PM

Location

Paseo De Las Garzas, Ixtapa (Guerrero), 40880

Explore Ixtapa (Guerrero)

Explore Ixtapa

Delfiniti of Mexico

11 minutes walking

Delfiniti features interactive dolphin experiences and marine life shows, providing fun for all ages.

Mercado de Artesanias

10 minutes walking

This vibrant crafts market showcases local art, handicrafts, and souvenirs, perfect for unique gift shopping.

Ixtapa Island Escape

7 minutes walking

A stunning island getaway with beautiful beaches, offering water activities like snorkeling and kayaking.

Xihuacan Museum and Archaeological Site

7 minutes walking

The museum houses pre-Hispanic artifacts and offers insights into local history, complemented by ancient ruins nearby.

Snorkeling Tours

7 minutes walking

Join snorkeling tours around nearby islands to explore rich marine life. Equipment rentals are available.

Spa Sessions

1 minute walking

Relax and rejuvenate at local spas with a range of treatments from massages to facials, all just steps away.

El Tiburon de la Costa

1 minute walking

A casual seafood restaurant known for its fresh ceviche and ocean views, with a laid-back atmosphere.

The Blue Shrimp

3 minutes walking

Specializing in seafood dishes, The Blue Shrimp offers a vibrant atmosphere and signature garlic shrimp.

Live Music at The Beach Bar

5 minutes driving

A lively beach bar featuring local bands and DJs, perfect for enjoying cocktails and dancing by the sea.

Ixtapa Cinema

10 minutes walking

Catch the latest films in comfortable surroundings, with various genres and options for family-friendly screenings.

Getting around

City Centre
Ixtapa (Guerrero) 12 min · 3300 ft
Airports
Ixtapa-Zihuatanejo International (ZIH) 29 min · 11.9 mi
Lazaro Cardenas (LZC) 143 min · 59.2 mi

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Property information and rules

Check-in

from 16:00-23:00

Check-out

from 04:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

No internet access available.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2010

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Ixtapa Palace from previous guests about their experience.

Review score

Based on 144 verified reviews

7.1 /10

Very good

72 %

Recommend

Cleanliness

7.8/10

Comfort

7.7/10

Facilities

7.2/10

Location

8.4/10

Staff

8.2/10

Value for money

7.4/10

Pros

Central location

Tasty dinners

Nice pool

Friendly staff

Cons

Weak WiFi

Old hotel

Hard mattresses

based on 218 reviews

4/5

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Questions of the users

About Ixtapa Palace

Is it possible to rent a room on a monthly basis during my stay?

2 February 2024

Yes, monthly rental options are available. These rates can be found if the search is conducted at least 7 days before check-in.

Can I access the internet in my room or only in common areas?

15 March 2024

Internet access (Wi-Fi) is available in common areas like the lobby and pool. Some rooms may receive the Wi-Fi signal, but for in-room internet, it's essential to request this upon arrival as it is wired and limited to certain units.

Are there facilities for wheelchair users at the property?

10 April 2024

Yes, the hotel offers wheelchair accessibility to most areas to ensure a comfortable stay for all guests.

Is there a detox center available for guests at this location?

5 May 2024

Currently, the resort does not have a detox center on-site.

What average temperature can I expect from the swimming pool?

1 June 2024

The pool temperature typically ranges from 17 to 20 degrees Celsius, ensuring a refreshing swim.

Are there any charges if I want to invite guests over to my room?

13 July 2024

Guests can visit without additional fees, but it's advisable to check your specific room settings upon arrival at the front desk for more detailed information.

Can someone with a fitness interest find adequate facilities at this resort?

20 August 2024

Absolutely, the resort features one of the largest fitness centers in the area, equipped with various machines, free weights, and classes offered by trained instructors.

Are there dining options available within the hotel complex?

17 September 2024

Yes, the resort includes several dining options, such as a seafood restaurant and a pizzeria, providing a variety of cuisines to suit different tastes.

Is it possible to arrange activities for children at the resort?

22 October 2024

Definitely, there are numerous activities for kids, including a children's pool and access to a waterpark, ensuring a fun-filled experience for families.

Can hotel guests enjoy beach access from the property?

30 November 2024

Yes, guests have direct access to the beach, allowing for convenient enjoyment of the beautiful coastal surroundings.