Iberostar Waves Tucan | 5-Star Spa Resort * Beachfront $259

Name: Iberostar Waves Tucan
Address: Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Quintana Roo, 77710
Price range: US$259+

Iberostar Waves Tucan Playa del Carmen Room photo

Iberostar Waves Tucan Playa del Carmen Exterior photo

Iberostar Waves Tucan Playa del Carmen Interior photo

Key details

About spa resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710

Close to Playacar Beach

Great

8.6

/10

4.1

4.6

Loved by Iberostar Waves Tucan guests

Amazing events

Responsive staff

Clean room

Comfortable beds

Delicious meals

"Place is like a manicured zoo with several species of animals walking free."

Arsenij from Sweden

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"The hotel was designed to preserve the 'jungle like' environment."

Jesús from Netherlands

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"The property is so beautiful and well maintained... the jungle, monkeys, and multiple wildlife species heightened our sensory awareness so much."

Angela T

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"Very unique resort, lots of animals."

tlaskowska555

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"The beach is spectacular! The water is crystal clear and no rocks or seaweed."

PlayaRiba from United States

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5-star all-inclusive resort nested in a tropical rainforest in Playa del Carmen

Accommodations

Spacious suites feature private terraces and multiple bathrooms. Many rooms offer whirlpool baths with views of the Caribbean Sea. The rooms have air-conditioning, balconies, and flat-screen TVs.

Dining

The hotel has 8 restaurants serving Japanese, Mediterranean, and Steakhouse cuisines. Breakfast offers continental, American, and buffet options with warm dishes and fresh fruit. A snack bar, a coffee shop, and a bar with kid-friendly buffet options are available.

Children & Family

The Star Camp program offers activities for children aged 4 to 17. Kids have access to an indoor play area, outdoor play equipment, and a dedicated kids' club. Babysitting services and interconnecting family rooms are available.

Leisure

The on-site Dressel Divers center provides scuba diving certification and outings. Guests can use tennis courts, archery, billiards, and non-motorized water sports free of charge. Evening entertainment includes live music, live sport events, and shows performed by the entertainment staff.

Wellness & Pools

Four outdoor swimming pools include a dedicated kids' pool and an Aqua Fun area. The spa has a hammam, steam room, sauna, and offers massage and facial treatments. Yoga classes and fitness classes are available daily.

Highlights

Location: Beachfront in Playacar, 10 min from Fifth Avenue

Accommodations: Suites with private terraces and whirlpool baths

Dining: 8 restaurants with Japanese, Mediterranean, and Steakhouse cuisines

Children: Star Camp program for ages 4 to 17

Diving: On-site Dressel Divers center for scuba certification

Pool: 4 outdoor swimming pools and Aqua Fun kids area

Spa: Hammam, steam room, sauna, massage, and facial treatments

Must-do experiences

Visit Akumal Beach to swim with sea turtles in their natural habitat.
Savor tacos al pastor at El Fogón for a mouthwatering local taste.
Explore the unique cenotes like Dos Ojos for stunning underwater views.
Check out the Frida Kahlo Museum to appreciate local art and culture.
Stroll through Playa del Carmen's vibrant Quinta Avenida for shopping gems.

Location: Perfect

9.3/10Review score

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Highlights from guests

DiningFoodie Heaven

Themed buffets changed daily, from Mexican feasts to seafood extravaganzas. I especially loved the freshly baked breads!

Isabelle from France

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Guest ParkingEasy Parking

The parking was great, and conveniently located to the beach.

Jack from United Kingdom

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Spa & LeisureBeach Bliss

The beach was the best! The hotel provides umbrellas, clean sand, and shallow water perfect for swimming.

Mei from China

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Children's AmenitiesFamily Fun

My kids loved seeing the animals! Spider monkeys visited our balcony, it was very fun.

Rajesh from India

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Select your room type

Iberostar Waves Tucan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Pure Wellness
2 persons
380 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Premium Room
2 persons
380 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Premium Accessible Room
2 persons
380 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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Facilities

Iberostar Waves Tucan offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class

Guest Parking

Public parking is possible on site for free.

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

All inclusive
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

At Iberostar Waves Tucan, a delightful tapestry of flavors awaits, offering everything from hearty buffets to gourmet dining experiences. Embrace the vibrant culinary scene that showcases authentic local dishes amidst stunning natural backdrops, making every meal a celebration of taste and atmosphere.

Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International buffet with a focus on Mexican cuisine

Ambiance

Family-friendly setting surrounded by lush greenery

Key Offerings

An extensive assortment of popular Mexican dishes, including an appetizer station, tacos, and regional specialties. Perfect for breakfast or lunch.

Reservation

Not needed

Open for breakfast from 07:00 - 10:30 and lunch from 12:00 - 17:00 every day.

Palapa Sur La Marimba

Steakhouse

Ambiance

Open-air dining featuring thatched roofs, exotic plants, and the sights of nature

Key Offerings

Succulent steaks and hearty dishes served for lunch and dinner, offering a laid-back yet flavorful experience.

Reservation

Recommended

Open for lunch from 12:00 - 17:00 and dinner from 18:30 - 21:00 daily.

Bonsai

Japanese

Ambiance

Casual dining experience focusing on Asian flavors

Key Offerings

Authentic Japanese cuisine served for dinner, inviting guests to savor traditional dishes in a relaxed atmosphere.

Reservation

Recommended

Open for dinner from 18:30 - 21:00 every day.

Mare Nostrum

Mediterranean

Ambiance

Charming dining environment with a focus on the flavors of the Mediterranean

Key Offerings

An array of Mediterranean dishes crafted with seasonal ingredients, exclusively for dinner.

Reservation

Recommended

Open for dinner from 18:00 - 21:00 daily.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710

Map view

City landmarks

Landmark

Xcaret

2.3 mi

Landmark

Quinta Avenida

2.1 mi

Amusement Park

Xplor Park

2.1 mi

Landmark

Los Fundadores Park

1.8 mi

Landmark

Fun Fitness Globetrotters

2300 ft

Mall

Playacar Center Shopping Mall

2700 ft

Landmark

Cenote Calavera

1.5 mi

Beach

Playacar Beach

2.4 mi

Landmark

Aqua Marine Health & Spirit

2200 ft

Landmark

D' Viaje

2300 ft

Landmark

Mahi Golf Course

2300 ft

Landmark

FlyBoard Playacar

3000 ft

Landmark

Hard Rock Campo de Golf

4100 ft

Landmark

Zona Arqueologica Playa del Carmen

1.4 mi

Landmark

Gran Scuba Diving

3600 ft

Landmark

Roger Ayuso

3700 ft

Landmark

Hard Rock Golf Club Riviera Maya

3700 ft

Landmark

Aventuras Mayas

4100 ft

Store

Centro Maya

1.9 mi

Landmark

Alltournative

4300 ft

Landmark

The Reef Marina

4500 ft

Golf Course

Campo de Golf Playacar

4500 ft

Landmark

Cenote Taak Bi Ha

4700 ft

Mall

City Club

5000 ft

Park

Xel-Ha Park

1.4 mi

Landmark

Playacar Golf Club

1.8 mi

Landmark

Xaman Ha Aviary

1.7 mi

Nearby

PDC Kiteboarding School and Water Sports Center

700 ft

Piste Cyclable sur Paseo Xaman-Ha

1400 ft

Underwater Technical World

1500 ft

Restaurants

Les Crepes de Paris

1.6 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Explore Playa del Carmen

Local Highlights

Cenote Calavera

30 minutes walking

Natural swimming hole with crystal-clear waters. A perfect spot for a refreshing dip and unique photo opportunities.

Quinta Avenida

35 minutes walking

Vibrant street lined with shops, restaurants, and bars. Ideal for shopping, dining, and soaking up local culture.

Playacar Beach

65 minutes walking

Scenic white sand beach perfect for sunbathing and swimming. A relaxing day by the ocean awaits you.

Piste Cyclable sur Paseo Xaman-Ha

5 minutes walking

Bike path with scenic views, perfect for cycling enthusiasts. Rent bikes nearby for a fun outdoor adventure.

Xel-Ha Park

15 minutes walking

Eco-park featuring snorkeling, lazy rivers, and zip lines. A great day of thrilling activities for all ages.

Les Crepes de Paris

30 minutes walking

Cozy spot serving delicious sweet and savory crepes. Perfect for a casual meal or snack after exploring.

Starbucks

20 minutes walking

Popular café offering specialty coffee and light bites. A great place for a quick refreshment.

Maya ruins

20 minutes walking

Ancient archaeological site showcasing Mayan history. Family-friendly guided tours available for an enriching experience.

Los Fundadores Park

30 minutes walking

Livestock market venue with local performances and cultural events. Ideal for an evening outing with family.

Getting around

City Centre
Playa del Carmen 5 min · 1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5 min · 2.0 mi
Cozumel (CZM) 49 min · 20.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs USD 0.1 per person.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese

Number of rooms:

Former name

iberostar tucan

Reviews and Ratings

Feedback about Iberostar Waves Tucan from previous guests about their experience.

Cleanliness

9.0/10

Comfort

8.9/10

Facilities

8.6/10

Free Wi-Fi

8.5/10

Location

9.3/10

Staff

9.0/10

Value for money

8.2/10

Pros

Friendly staff

Comfortable beds

Good quality food

Well-kept grounds

Japanese restaurant

Cons

Loud music

Outdated rooms

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Iberostar Waves Tucan

What type of beds are available in the hotel rooms?

15 March 2024

The hotel features a mix of rooms, with half offering king-size beds and the other half equipped with two double beds. However, specific bed types cannot be guaranteed and will depend on availability at the time of check-in.

Does the hotel offer benefits for IHG One Rewards members?

22 April 2024

Yes, Iberostar Waves Tucán welcomes IHG One Rewards members, providing access to exclusive offers and options to redeem points for hotel stays.

What are the check-in and check-out times for guests?

10 May 2024

Check-in is available from 15:00, while check-out is required by 12:00 on the day of departure.

Is there a range of activities for children at the resort?

18 June 2024

The resort offers a variety of child-friendly facilities, including the Star Camp program, which hosts workshops and interactive games tailored for younger guests. Family entertainment such as magic shows and live performances is also available.

How far is the hotel from Playa del Carmen's city center?

28 July 2024

The hotel is situated approximately 2.5 kilometers from Playa del Carmen's city center, making it easily accessible for exploring local attractions.

What services are part of the All-Inclusive package?

15 August 2024

The All-Inclusive package at Iberostar Waves Tucán encompasses meals at various restaurants, drinks, recreational activities, and services like beach towels and access to pools and entertainment options throughout the day.

What sustainability practices are implemented at the hotel?

04 September 2024

Iberostar Waves Tucán is committed to sustainability through its Wave of Change program, focusing on responsible tourism practices that uphold the integrity of local ecosystems.

Can guests enjoy spa treatments during their stay?

23 October 2024

Yes, the hotel provides guests with a variety of spa treatments, including massages and wellness services, designed to enhance relaxation amidst the beautiful surroundings.

What kind of entertainment options are available during the evenings?

29 November 2024

Guests can enjoy a diverse array of evening entertainment, including magic shows, live music, and acrobatics, ensuring enjoyable experiences for all ages.

What unique dining experiences can be found at the hotel?

12 December 2024

The hotel features a variety of dining options, including regional specialties and international cuisine, served in several themed restaurants, ensuring an exciting culinary experience for every guest.