Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
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Close to Playacar Beach
Great
8.6
/10
4.1
4.6
/5
Loved by Iberostar Waves Tucan guests
Amazing events
Responsive staff
Clean room
Comfortable beds
Delicious meals
"Place is like a manicured zoo with several species of animals walking free."
Arsenij from Sweden
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"The hotel was designed to preserve the 'jungle like' environment."
Jesús from Netherlands
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"The property is so beautiful and well maintained... the jungle, monkeys, and multiple wildlife species heightened our sensory awareness so much."
Angela T
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"Very unique resort, lots of animals."
tlaskowska555
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"The beach is spectacular! The water is crystal clear and no rocks or seaweed."
PlayaRiba from United States
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5-star all-inclusive resort nested in a tropical rainforest in Playa del Carmen
Accommodations
Spacious suites feature private terraces and multiple bathrooms. Many rooms offer whirlpool baths with views of the Caribbean Sea. The rooms have air-conditioning, balconies, and flat-screen TVs.
Dining
The hotel has 8 restaurants serving Japanese, Mediterranean, and Steakhouse cuisines. Breakfast offers continental, American, and buffet options with warm dishes and fresh fruit. A snack bar, a coffee shop, and a bar with kid-friendly buffet options are available.
Children & Family
The Star Camp program offers activities for children aged 4 to 17. Kids have access to an indoor play area, outdoor play equipment, and a dedicated kids' club. Babysitting services and interconnecting family rooms are available.
Activities & Entertainment
The on-site Dressel Divers center provides scuba diving certification and outings. Guests can use tennis courts, archery, billiards, and non-motorized water sports free of charge. Evening entertainment includes live music, live sport events, and shows performed by the entertainment staff.
Wellness & Pools
Four outdoor swimming pools include a dedicated kids' pool and an Aqua Fun area. The spa has a hammam, steam room, sauna, and offers massage and facial treatments. Yoga classes and fitness classes are available daily.
Highlights
Location: Beachfront in Playacar, 10 min from Fifth Avenue
Accommodations: Suites with private terraces and whirlpool baths
Dining: 8 restaurants with Japanese, Mediterranean, and Steakhouse cuisines
Children: Star Camp program for ages 4 to 17
Diving: On-site Dressel Divers center for scuba certification
Pool: 4 outdoor swimming pools and Aqua Fun kids area
Spa: Hammam, steam room, sauna, massage, and facial treatments
Must-do experiences
Visit Akumal Beach to swim with sea turtles in their natural habitat.
Savor tacos al pastor at El Fogón for a mouthwatering local taste.
Explore the unique cenotes like Dos Ojos for stunning underwater views.
Check out the Frida Kahlo Museum to appreciate local art and culture.
Stroll through Playa del Carmen's vibrant Quinta Avenida for shopping gems.
Select your room type
Iberostar Waves Tucan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Pure Wellness
2 persons
35 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Premium Room
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Premium Accessible Room
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Iberostar Waves Tucan offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class
Services
Paid airport shuttle
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
At Iberostar Waves Tucan, a delightful tapestry of flavors awaits, offering everything from hearty buffets to gourmet dining experiences. Embrace the vibrant culinary scene that showcases authentic local dishes amidst stunning natural backdrops, making every meal a celebration of taste and atmosphere.
Buffet Tulum
International buffet with a focus on Mexican cuisine
Ambiance
Family-friendly setting surrounded by lush greenery
Key Offerings
An extensive assortment of popular Mexican dishes, including an appetizer station, tacos, and regional specialties. Perfect for breakfast or lunch.
Reservation
Not needed
Open for breakfast from 07:00 - 10:30 and lunch from 12:00 - 17:00 every day.
Palapa Sur La Marimba
Steakhouse
Ambiance
Open-air dining featuring thatched roofs, exotic plants, and the sights of nature
Key Offerings
Succulent steaks and hearty dishes served for lunch and dinner, offering a laid-back yet flavorful experience.
Reservation
Recommended
Open for lunch from 12:00 - 17:00 and dinner from 18:30 - 21:00 daily.
Bonsai
Japanese
Ambiance
Casual dining experience focusing on Asian flavors
Key Offerings
Authentic Japanese cuisine served for dinner, inviting guests to savor traditional dishes in a relaxed atmosphere.
Reservation
Recommended
Open for dinner from 18:30 - 21:00 every day.
Mare Nostrum
Mediterranean
Ambiance
Charming dining environment with a focus on the flavors of the Mediterranean
Key Offerings
An array of Mediterranean dishes crafted with seasonal ingredients, exclusively for dinner.
Reservation
Recommended
Open for dinner from 18:00 - 21:00 daily.
Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Cenote Calavera
30 minutes walking
Natural swimming hole with crystal-clear waters. A perfect spot for a refreshing dip and unique photo opportunities.
Quinta Avenida
35 minutes walking
Vibrant street lined with shops, restaurants, and bars. Ideal for shopping, dining, and soaking up local culture.
Playacar Beach
65 minutes walking
Scenic white sand beach perfect for sunbathing and swimming. A relaxing day by the ocean awaits you.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Bike path with scenic views, perfect for cycling enthusiasts. Rent bikes nearby for a fun outdoor adventure.
Xel-Ha Park
15 minutes walking
Eco-park featuring snorkeling, lazy rivers, and zip lines. A great day of thrilling activities for all ages.
Les Crepes de Paris
30 minutes walking
Cozy spot serving delicious sweet and savory crepes. Perfect for a casual meal or snack after exploring.
Starbucks
20 minutes walking
Popular café offering specialty coffee and light bites. A great place for a quick refreshment.
Maya ruins
20 minutes walking
Ancient archaeological site showcasing Mayan history. Family-friendly guided tours available for an enriching experience.
Los Fundadores Park
30 minutes walking
Livestock market venue with local performances and cultural events. Ideal for an evening outing with family.
Getting around
City Centre
Playa del Carmen 5 min · 1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5 min · 2.0 mi
Cozumel (CZM) 49 min · 20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs USD 0.1 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Reviews and Ratings
Feedback about Iberostar Waves Tucan from previous guests about their experience.
Review score
Based on 958 verified reviews
9.0 /10
Perfect
89 %
Recommend
Cleanliness
9.0/10
Comfort
8.9/10
Facilities
8.6/10
Free WiFi
8.5/10
Location
9.3/10
Staff
9.0/10
Value for money
8.2/10
Pros
Friendly staff
Comfortable beds
Good quality food
Well-kept grounds
Japanese restaurant
Cons
Loud music
Outdated rooms
Guest reviews
based on 267 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Iberostar Waves Tucan
What type of beds are available in the hotel rooms?
15 March 2024
The hotel features a mix of rooms, with half offering king-size beds and the other half equipped with two double beds. However, specific bed types cannot be guaranteed and will depend on availability at the time of check-in.
Does the hotel offer benefits for IHG One Rewards members?
22 April 2024
Yes, Iberostar Waves Tucán welcomes IHG One Rewards members, providing access to exclusive offers and options to redeem points for hotel stays.
What are the check-in and check-out times for guests?
10 May 2024
Check-in is available from 15:00, while check-out is required by 12:00 on the day of departure.
Is there a range of activities for children at the resort?
18 June 2024
The resort offers a variety of child-friendly facilities, including the Star Camp program, which hosts workshops and interactive games tailored for younger guests. Family entertainment such as magic shows and live performances is also available.
How far is the hotel from Playa del Carmen's city center?
28 July 2024
The hotel is situated approximately 2.5 kilometers from Playa del Carmen's city center, making it easily accessible for exploring local attractions.
What services are part of the All-Inclusive package?
15 August 2024
The All-Inclusive package at Iberostar Waves Tucán encompasses meals at various restaurants, drinks, recreational activities, and services like beach towels and access to pools and entertainment options throughout the day.
What sustainability practices are implemented at the hotel?
04 September 2024
Iberostar Waves Tucán is committed to sustainability through its Wave of Change program, focusing on responsible tourism practices that uphold the integrity of local ecosystems.
Can guests enjoy spa treatments during their stay?
23 October 2024
Yes, the hotel provides guests with a variety of spa treatments, including massages and wellness services, designed to enhance relaxation amidst the beautiful surroundings.
What kind of entertainment options are available during the evenings?
29 November 2024
Guests can enjoy a diverse array of evening entertainment, including magic shows, live music, and acrobatics, ensuring enjoyable experiences for all ages.
What unique dining experiences can be found at the hotel?
12 December 2024
The hotel features a variety of dining options, including regional specialties and international cuisine, served in several themed restaurants, ensuring an exciting culinary experience for every guest.
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