Condado Plaza Hotel | Beachfront Pools & Spa * From $159

Name: THE CONDADO PLAZA HOTEL, San Juan
Address: 999 Ashford Avenue, San Juan, San Juan Municipality, 907
Price range: US$159+
Rating: 6.9

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Key details

About spa resort

999 Ashford Avenue, San Juan, 907

Close to the beach

Nice

6.9

7.5

/10

2.9

2.6

Loved by The Condado Plaza Hotel guests

Beautiful hotel

Wonderful ocean view

Clean room

Family-friendly areas

"Excellent location, clean and friendly staff. Huge room with great views and awesome amenities from the beach with chairs ready and multiple pools and jacuzzi."

tiffany M from United States

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"We were able to snorkel and see several fish right off the beach at the hotel."

XPelopOriginalX x from United States

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"Having the beach right there was incredibly convenient, making it easy for us to switch between the pool and the ocean."

HELLOANY

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3-star beachfront hotel in San Juan's Condado district

Amenities

The Condado Plaza Hotel offers 4 swimming pools, including a freeform pool with a swim-up bar. A 24-hour fitness center is available to all guests. The hotel also has a 24-hour front desk, safety deposit boxes, and on-site ATM/cash machine.

Rooms

Rooms have floor-to-ceiling windows and private balconies overlooking the Condado Lagoon or the Atlantic Ocean. Spacious suites include full kitchens and luxurious amenities. The hotel provides family rooms and allergy-free room options.

Dining

The hotel has multiple on-site dining options, including international, casual, and fine dining. The Aqua Bar serves signature Mojitos and other unique cocktail offerings. Award-winning chefs prepare meals at the hotel's restaurants.

Family & Activities

The hotel offers a water slide, kids' pool, and children's outdoor play equipment. Babysitting and child services are available. Entertainment staff organizes activities such as billiards, bike tours, and walking tours.

Location

The Condado Plaza Hotel is a 15-minute drive from Luis Muñoz Marín International Airport. The hotel is steps from the beach and near Old San Juan historical landmarks. An on-site tour desk arranges local excursions, including trips to El Yunque Rain Forest.

Highlights

Pools: 4 swimming pools, freeform pool with swim-up bar

Dining: Award-winning chefs, international cuisine, Aqua Bar

Rooms: Floor-to-ceiling windows, private balconies, full kitchens in suites

Family: Water slide, kids' pool, babysitting services

Location: 15 min from airport, steps from beach, near Old San Juan

Must-do experiences

Enjoy traditional Mofongo at Restaurante El Jibarito.
Visit the historic San Juan Cathedral for stunning architecture.
Explore the colorful streets of Old San Juan for vibrant photo ops.
Don't miss the local artisans at La Calle Loiza for unique crafts.
Take a sunset stroll along Condado Beach for breathtaking views.

Location: Great

8.9/10Review score

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Highlights from guests

Sports & FitnessBeachfront Fun

I loved the swim-up bar and the saltwater pool. The water slide was a lot of fun. Plus, a small, safe beach!

Kevin from Canada

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DiningBreakfast Included

The breakfast voucher was a great perk. Lots of options and the food was delicious. So convenient!

Mei Lin from China

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Room FeaturesBalcony Views

Our room had a nice balcony with great views. It was a relaxing way to start and end the day.

Ricardo from Spain

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Children's AmenitiesKid-Friendly

The kids loved the waterslide. There were games like Jenga and cornhole by the pool!

Chloe from Australia

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Select your room type

The Condado Plaza Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room BathTub Disability Access
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Queen Room Balcony Bay View
2 persons
29 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Junior King Suite Balcony
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Check-in/ Check-out

Facilities

The Condado Plaza Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.0/10Review score

General

No smoking on site
Internet access
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Billiard tables

Services

Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Poolside snack bar
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Water slides
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Jacuzzi
Shallow end

Room features

Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

The Condado Plaza Hotel offers a delightful array of dining options that capture the essence of Puerto Rico through a tantalizing mix of flavors and experiences. From casual bites at Starbucks to exquisite Italian dishes at Cafe Caribe, every meal is a chance to indulge and enjoy the hotel's inviting atmosphere.

CAFE CARIBE
Italian
Ambiance
Family-friendly, warm, and inviting atmosphere perfect for all ages.
Key Offerings
Savor authentic Italian dishes crafted with passion, ideal for leisurely family meals.
Reservation
No
Open daily from 6:00 AM to 10:00 PM, with extended hours until 11:30 PM on Friday and Saturday.
STARBUCKS
Cafe & Bakery
Ambiance
Cozy and familiar, great for a quick stop or a relaxing break.
Key Offerings
Grab your favorite coffee alongside a selection of fresh sandwiches, salads, and delightful baked pastries.
Reservation
No
Open daily from 6:00 AM to 3:00 PM.
TRAVEL TRADERS STORE GRAB N GO
International
Ambiance
Casual and convenient for those seeking quick snacks or meal options.
Key Offerings
A variety of grab-and-go options, perfect for busy travelers who still want to enjoy flavorful choices.
Reservation
No
Hours vary.
AQUA BAR
Bar & Lounge
Ambiance
Relaxed poolside bar with ocean breeze, ideal for unwinding.
Key Offerings
Enjoy a refreshing cocktail like a traditional Mojito or a unique 'Beso Boricua' while taking in the vibrant atmosphere.
Reservation
No
Hours vary.
NOODLE BAR
Asian
Ambiance
Casual setting designed for a laid-back yet innovative dining experience.
Key Offerings
Explore a menu of inventive Asian cuisine that offers a unique twist to classic dishes.
Reservation
No
Hours vary.
PIKAYO
Fine Dining
Ambiance
Elegant and sophisticated setting, perfect for special occasions.
Key Offerings
An extensive wine list complements an artfully crafted menu by Chef Wilo Benet, focusing on local ingredients and bold flavors.
Reservation
Yes
Hours vary.

Location

999 Ashford Avenue, San Juan, 907

Explore San Juan

Local Highlights Near The Condado Plaza Hotel

Condado Lagoon

16-minute walk

A serene spot for kayaking and paddleboarding, offering scenic views and abundant wildlife.

Fort San Jeronimo

13-minute walk

Historical site with stunning ocean views and a glimpse into Puerto Rico's colonial past.

Plaza Ventana del Mar

10-minute walk

A beautiful plaza with ocean views, ideal for a leisurely stroll or family picnics.

Puerto Rico Convention Center

4-minute drive

A hub for events and exhibitions, featuring modern architecture and various facilities.

Water Sports at Condado Beach

5-minute walk

Thrilling water sports including jet skiing and parasailing offer excitement for adventure seekers.

Yoga at Playita del Condado

2-minute walk

Relaxing yoga classes held by the beach, perfect for unwinding and enjoying the serene surroundings.

Jose Enrique

3-minute walk

A renowned local spot serving Puerto Rican cuisine with fresh, seasonal ingredients. Reservations recommended.

Cafe Caribe

13-minute walk

Tropical ambiance and local flavors highlight this casual eatery, featuring delicious coffee and pastries.

La Placita de Santurce

25-minute walk

Vibrant nightlife area filled with bars, live music, and dancing, suitable for guests seeking an energetic evening.

Contemporary Art Museum

25-minute walk

A unique collection of Puerto Rican and international contemporary art, often hosting special exhibitions.

Getting around

City Centre
San Juan 14 min · 3700 ft
Airports
Fernando Luis Ribas Dominicci (SIG) 5 min · 1.9 mi
Luis Munoz Marin International (SJU) 15 min · 6.2 mi
Train
Sagrado Corazon Station 6 min · 2.2 mi
Underground
Sagrado Corazon Metro Station 6 min · 2.2 mi
Hato Rey 7 min · 2.6 mi

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Property information and rules

Check-in

from 16:00-23:00

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

High-speed internet access is available in the hotel rooms for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish

Year renovated:

2008

Number of floors:

Number of rooms:

570

Former name

Conrad San Juan Condado Plaza

Reviews and Ratings

Feedback about The Condado Plaza Hotel from previous guests about their experience.

Review score

Based on 1435 verified reviews

7.2 /10

Very good

60 %

Recommend

Breakfast

6.6/10

Cleanliness

7.4/10

Comfort

7.6/10

Facilities

7.0/10

Location

8.9/10

Paid Wi-Fi

6.6/10

Staff

8.0/10

Value for money

6.4/10

Pros

Swim-up bar

Amazing food

Room key elevator

Cons

Rude staff

Mold

Fuzzy TV reception

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Questions of the users

About The Condado Plaza Hotel

Are the swimming pools currently accessible to guests?

12 October 2024

The swimming pools are currently closed following the PR Executive Order.

What dining options are available at the hotel?

5 November 2024

The hotel does not offer an all-inclusive package. Meals are not included in the standard accommodations.

Are guests able to enjoy pool access during their stay?

22 November 2024

Yes, the pools are open from 8 am to 6 pm on weekdays and from 8 am to 8 pm on weekends. A daily resort fee of $35 is waived due to the limited operating hours.

How close is the hotel to the Cruise Port?

15 December 2024

The hotel is conveniently located just a 5-minute drive from the cruise port.

Is there a place to store luggage at the hotel before check-in or after check-out?

28 December 2024

Yes, registered guests can use the luggage storage facilities at the pool.

Can guests easily reach local shops and restaurants from the hotel?

10 January 2025

Yes, the hotel is within walking distance to various shops and restaurants.

Does the hotel provide shuttle services to the airport or cruise pier?

25 February 2025

The hotel is located near the airport and cruise port but does not provide shuttle transportation.

What is the current status of the hotel's restaurants and bars?

14 January 2025

The hotel is open with limited services. The pool is accessible with reservations, and gym access also requires a reservation through the Front Desk. Two restaurants are currently in operation.

Is breakfast included in the stay at the hotel?

30 January 2025

Breakfast is not included in the accommodations and can be purchased directly from the Food & Beverage Outlet.

Are there any scheduled renovations or changes to amenities currently?

18 February 2025

Some renovations are pending, but currently, the resort fee is waived due to limited restaurant and pool hours.

Is there still a curfew enforced in the area?

8 March 2025

The curfew has been lifted.

Are there any additional fees for guests during their stay?

19 March 2025

A daily resort fee of $38.15 will be applied, which is non-refundable. Upon check-in, a hold of $80 per night per room will be placed for incidentals.

Is a swim-up bar available for guests at the hotel?

2 April 2025

Yes, there is a swim-up bar that operates until 6 pm on weekdays and until 8 pm on weekends.